iDigital

• Dictation systems - MrsMT
  • iDigital - Confuzzled

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for the voice files to be uploaded to.  Is there a better way to go about this, or would that combination work fine? 

I have owned a digital call-in dictation system before.  In fact, I at one point had over 200 doctors dictating on it.  But I got sick to death of keeping a dictation system up and running, paying for phone lines and dictation system maintenance, worrying about power outages or dictation system crashes, etc. I felt like I was a slave to that digital system.   Some of my clients called into my system and the rest were hospital accounts where I dialed into their system. 

Okay.  Now I have just ONE doctor that I need to have call in.  He doesn't want to use a hand held recorder; he wants to call in.  I do still have a dictation system (that I'm not using), but I really don't want to get into that whole scenario again and I'd have to put in phone lines again, etc.  Don't want the hassle.

So I'm considering using idigital (mainly because I like the fact that you can add authors online yourself and also, if the voice prompts are the "Dictaphone lady" that I've gotten used to and loved over the years (most of my hospital clients have Dictaphone systems), I like that.  And I have read about mydocsonline and they seem to be the most reasonably priced.  I know there is Metroscript too, and Bytescribe (with Bytescribe I don't like the idea of having to buy and load something onto the doctor's computer, my computer and any subs' computers).  But if idigital is Dictaphone then I think I would probably like that a lot.  When the doctor (and possibly other doctors in the future) call in, I want him/them to hear Dictaphone-quality, professional sounding voice prompts, not like they called into a dictation system in somebody's basement, you know?

Also - I would need to have the ability to route some or all of the files to subcontractor(s).

I don't need to upload transcribed documents; I will be sending those by encrypted email attachment.

So....what would best fit my needs?  Does idigital/mydocsonline sound like a viable solution?