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that should read "they ended up sending all the work"

Posted By: Tinks on 2006-11-24
In Reply to: No joke. I made 12 cpl as an employee at a large teaching hospital. I should mention the ended up - Tinks

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I read my reports before sending
I read my reports word-for-word before sending (not my posts though! LOL). I started off a little slow at first, but like anything, once I got used to the account my speed increased. Nothing was ever said to me about my counts (which were slightly below the requirement). When I mentioned it to my supervisors just to cover my behind, they told me that they much preferred my 99-100% accuracy on QA checks. I would never put my name on a report without making sure that it was as accurate as possible. These are patient's lives here. If I could not produce accurate reports fairly quickly, I would get out of this business. For me, accuracy comes first and speed second.
Requesting a read receipt when sending an email is in no way considered being a

"control freak."  Do you also label people who send mail via the U.S. Postal Service as either Certified or Registered "control freaks?"


 


sending back work
I have made it a point to learn the *hard* doctors, cause they are sent to me quite a bit, cause MQ knows I can do the *hard* doctors..Its crummy having to learn them and knowing you are losing money in the process but once you learn the *hard* doctors, you know the ones who are ESL or English as third or fourth language (smile), you can do them and then it is no big deal.  Yesterday, I got a half transcribed report with at least seven blanks for Q/A..I was able to do the report with no blanks cause I have learned this doctor, who has what I think is a Middle Eastern French accent..He is quite hard but I can do him as I have learned him over the years (since 2000).  Practice makes perfect and the way transcription is going with voice recognition, I think the only transcriptionists who will be left in the end are the ones who can do the ESL, mumblers, speed talkers or speech impediment doctors, the ones who voice recognition cannot do.
are they sending you work to check
all of their work? I don't THINK the gal I work for checks all of my work. I send her a list daily of every job I've typed and which ones I had questions on or blanks and she checks those. I can't imagine not ever having a question whether it be from a bad connection, mumbling, whatever. I would think that is normal. If you never have questions or blanks, I would question what kind of work is being passed along to the client. Of course if I was having to check every report because of mistakes, I would definitely question why I still am paying the transcriptionist.
Equates to sending our work offshore.
I NEVER shop at Walmart. Google their business practices, they are the pits!
Technical Question regarding sending and recieving work

So many companies have different ways of sending and receiving work that I am a little confused.


I work for a local hospital. We used to send and recieve work via a DVT transcribe station and phone line downloading work from the Lanier system. Now we use Lanier VXP interface and player.


My question: Is the DVT transcribe station the same thing as a Lanier for Voice that some services state you need? Or is it completely different?


I had to pay mucho $$ for this station and don't want to see it gathering dust.


Does anyone know what the most popular program companies use for sending and receiving work? I notice ExText is mentioned quite often, but I seem to have conflicts all the time with that program shutting down on me for no reason when I'm in the middle of a document. I, nor tech support, have been able to figure out why.


I'm thinking of changing jobs as I am totally bored/sick of doing the same dictators  over and over again. I need something to perk me up. I'm also sick of ESL dictators, of which I seem to get more than my share during each day. Since I would rather give quality instead of quantity, I'm finding it harder and harder to get my line production every day.


Any suggestions? Thanks.


Full audio relisten before sending in work
The hospital recently hired a new supervisor for the transcription department. The MTs were just informed that there are quality issues. They have requested that the MTs perform a full audio relisten to ALL reports before sending them in. Not a read over or proofreading on the fly, but a 100% relisten! I don't mind doing this on shorter reports but some reports are 10 minutes plus. This is going to be incredibly time consuming. I feel like speaking my mind, but I like the company I work with and Christmas is coming and this is not the time for me to be out of a job. Does anyone have any advice on how to handle this situation? Thanks!
You might be sending finished work back to an FTP site
s
"they" are MTs, MTSOs, and the AMA. If you can do better for cheaper..go for it..let us know w

Should be "They handle"! Sorry, it is time for bed.
nm
You sound paranoid .."they are trying to take our supplements away". lol nm
..
I HATE making mistakes...."they" and "probably"!!!....nm
nm
I wish that it had not ended the way
but it is a great movie!
Thank you both! I ended up doing something magical with my
nm
I ended up getting another keyboard SM
like my old Microsoft ergonomic, the beige one (Natural Elite I think it is) and am much happier.
that should read "and NOT my work pc."

Anyone work for publishers? Please read...

I'm very seriously looking into working with one of the medical context publishing companies.  I would be so delighted to talk or e-mail with anyone who works with these companies -- what do you do, what time frame are you working in, how does it pay, is it steady work are just a few questions I have.


Please e-mail me. 


Thank you.


Thanks to you all - I ended up declining this offer after all. nm
xx
She ended up losing the baby and she did tell him about it.
xx
Quit 10 years ago because I ended up in the
hospital with an asthma attack. If you have asthma, you will not smoke. The way I did it was very short term use of the patch and 13 months of a low dose of Paxil. It kept me from having panic attacks from not having a cigarette. You probably know that there is more nicotine in all brands now than there was ten years ago.
I understand. Been in same boat. I ended up
trying to do the 2 jobs for a few years - IC and employee, and absolutely burned myself out. I sold out and stuck with the employee position. I don't regret it in the big picture, but I sure do miss my freedom. That hurts so much that I am basically dead emotionally regarding my JOB. Its now a job. But I just was not finding the security at IC positions and was afraid. I'm getting older and can't mess around with companies going under and the like. Once I did finally give up the second job as IC, though, it did take away lots of pressure, and I realized how hard I had been working doing the 2 jobs. So, I am an employee and probably safe, but I feel sad. Its a corny comparison, but I feel like one of those wild mustangs who was free, but now is saddle broke and in a corral.............Neigh. Neigh
I work for both ... my comparison (LONG READ):
HOURS/CLASSIFICATION:
MQ: You have a choice of FT with full benefits -- 39-40 hours producing average of 150 lines/hour minimum; FT with limited benefits -- 39-40 hours with less than 150 lines/hour average but more than 100 lines/hour; PT with limited benefits for 8-16-24 hour schedules all averaging 100 lines/hour.

Spheris: FT is 37 to 40 hours a week, with 10,200 lines required by payperiod's end. PT is 20 to 36 hours a week, production is 5100 lines/payperiod minimum.

OVERTIME:
Both companies structure overtime the same way; averaged in the same manner; requires approval, must be in addition to 40 hours WORKED (PTO, DT do not count).

SCHEDULES:
Both require a schedule with the offer of "flexibility".

TIME:
MQ: Time sheets are used; MTs fill them in manually and submit.

SPHERIS: Galaxy is used -- you clock in and the system punches your time for you. Day's end, you see how much you've worked and allocate your time accordingly (productive time, PTO, meeting with mgrs, etc.).

BENEFITS:
MQ: You see the benefits in the Harmonization booklet. The employee's cost of insurance benefits is assigned by the state you live in (as well as which/if coverages are available to you).

SPHERIS: Med/Den/Vision are offered. Employees all pay the same amount for amount of coverages (EX: All employees wanting EMPLOYEE ONLY coverage pay the same; all wanting EMPLOYEE+ONE CHILD pay the same). It is available to all employees. Cost is not region-specific.

EQUIPMENT:
MQ: Use your own or they will provide. The current rental charges will no longer be effective in January; as well, the internet reimbursements will not either. I don't know if there will be a deposit for those just coming into the company after Jan 1.

SPHERIS: Must use their computers. No rental fee but there is a refundable deposit. You can pay it at once or have it taken out in 6 paychecks. Refunds to you when equipment is returned in good working order.

PTO:
MQ: You see the new PTO offered in the plan and can read online the PTO calculation formula.

SPHERIS: Same type of calculation formula; averaged quarterly and you receive a notice of what your new downtime/PTO rate is and what period it covers. Limit is $20 an hour tops for PTO. Lowest is $7.50. Amount of PTO depends on status and length of service and ranges for FT from 11 days to 21 days a year and PT 2.5 to 7.5 days a year.

HOLIDAYS:
MQ: You can read in the Harmonization booklet.

SPHERIS: Thanksgiving and Christmas are designated holidays. If you are scheduled to work on it, you can take PTO instead. If you work it you will earn double lines those days.

QUALITY:
Both require 98%.

PAY CYCLES:
MQ: Pay WEEK is Su-Sat; pay PERIOD is bimonthly 1-15th and 16th-end of month with paydates on 10th and 25th. Direct deposit available.

SPHERIS: Pay weeks are same as pay periods and are Su-Sat with every other Fridya as paydates. Direct deposit available.

BASE RATE:
MQ: With the new plan, you have your current base rate and it is the same on all work (unless you do part radiology or ASR).

SPHERIS: Your base rate depends on the level of the account you type on. If you type on a really easy account, you will get less pay; more difficult accounts, more pay. Each account level has a new-hire hourly associated with it. Levels go from level 3 to 10 with line rates 0.065 to 0.102. With Spheris, if your production earnings do not add up to at least minimum wage for the hours you worked, they will pay you minimum wage. However, you will not stay with them long if you cannot produce enough to keep you off the minimum wage payments.

INCENTIVE:
MQ: We know that incentive is achieved on a daily basis -- after you produce 1200 lines. Tiered so that you earn incentive ONLY on the lines produced AFTER 1200. It barely puts change in your pocket for mid-range producers. Only rewards high producers.

SPHERIS: Incentive is base on each week's production (Sun-Sat). So you can have a really bad week and only get your base and then next week have a great week and get incentive. Once earned, incentive applies to ALL lines typed and ranges depending on FT or PT status. FT: 5200 lines start at 0.002 and increases up to 7000+ lines getting 0.015 cpl incentive. PT: 2700 lines = 0.001 and increases up to 7000+ lines = 0.015 cpl. Whatever incentive you earn that week is applied to ALL LINES PRODUCED THAT WEEK. Spheris also has special teams that pay higher base rates.

SHIFT DIFF:
MQ: 11pm-7am = 0.01 and 3pm-11pm = 0.005

SPHERIS: 4pm-8am CST daily = 0.005.

NO WORK AVAILABLE:
MQ: This is not specifically addressed per se; however it is not listed under downtime definitions at all. I doubt MQ ever pays for no work situations.

SPHERIS: Has a policy: "MTs will not receive compensation for "No WOrk Available" situations. If an MT runs out of work, the MT should immediately notify their Supervisor or follow th eout of work situation guidelines for their team."

Hope that helps.
All I can say is I wish my parents home schooled me. I ended up sm
getting into a gang from school due to constant peer pressure, failed the 8th grade, got arrested, and deep down inside my heart was always right and conscience telling me no, but when you have kids all around you who are just no good, you seem to get sucked into their ploys....My school years were just absolutely awful.

We didn't move away until it was too late. Moved to another state...I can't really tell you how I survived those high school years, but I can tell you this - it would have been much better for me and my own life had I been pulled from that situation altogether. I have 3 young boys now and I am home-schooling my 4 y.o. (pre-K). We do very little right now, but it may be a door for their future. We have social life at school and with relatives and good friends whom I CAN decide is right for them - when you are at school, we as parents, don't see all that is going on and kids nowadays need that constant supervision (which I lacked) and so I think home schooling CAN BE OF HELP FOR SOME and for others (maybe if they had good self esteem and knew better) can be in public schools.

Public schools nowadays though, are really going straight down the tubes..

PS: I did not read ANY of the other home schooling posts. Just wanted to share my story.

I do have a crockpot in my Goodwill box. I've ended up with 3 of them somehow.

Thanks for the offer.  My mother and maternal grandmother both died of breast CA and I always knew of all the girls in the family I was going to be the one to get it, just didn't think this early.  Haven't had staging yet, but I get yearly mammograms so hopefully they've caught it early enough.


I'm already trying to decide if I'm going to dye my hair that burgundy color that seems to be popular  or if I'm going to get a super short haircut.  I've recently taken up knitting and I've already accumulated a major stash of yarn and I'm making a list of all the things I'm going to make and how I'm going to teach all the other people going through chemo to knit and we'll just have a jolly ole' time knitting and carrying on.  I've been wanting more time to knit. 


Hate to tell ya, but some of us Flower Children ended up as
It's narrow-minded to blame any one generation. We Boomers blamed our parents' generation for all the world's problems, as well. I see CEOs from all 3 generations: My parents', the Baby Boomers, AND generations X & Y. GREED comes in all ages, sizes, shapes, and ethnicities.

I DO agree, however, on voting the old timers out of office. Not necessarily because they are OLD, but because too many of them are GREEDY, short-sighted, narrow-minded, and in the case of a certain President, jus' plain DUH-MB!
It sounds like the processes haven't ended yet...sm
Go to Task Manager and the Processes tab and you should see "wc32.exe" and "winword.exe" and if those are still running after you closed Extext, that means the program hasn't completely shut down yet. You can manually force it shutdown by highlighting each of those processes and hit End Task, I believe it is. Click yes when it prompts you to, then you shouldn't get that message about it not responding and the normal.dot message.
I read the story and they interviewed people who work in the
Luis Vuitton store. They said they had 3-4 of the debit cards used just that day. Other high end stores were reporting they were being used in there as well. One guy on tv was interviewed and said he was unemployed yet he was going to buy a car. That means he'll probably have no insurance, probably no license. Every single taxpayer is paying for these unemployed, young "disabled" people with a bunch of kids who have chronic back pain or <insert whatever disorder here> to go shopping and not for needed things like food and diapers. 
I work and do not have time to read such long posts, do you?..nm
nm
A lot of people who grew up without privilege ended up skanks too
Money or lack of money has nothing to do with it. It's whether the person has any value system, lines they will not cross, and standards set for themselves regardless of financial status.
Not sure, but had something similar happen to me to, I ended up changing companies...
The telephone company I had was for unlimited calls, long distance and regional calls. Everything was fine for about 3 months and got a letter where they were disconnecting my service because they said I had used it too much. I called them and stated to them that it wsa for unlimited minutes and they just said sorry, they were discontinuing my service. Luckily I was moving anyway and the new area I moved to has cable. Might check into another telephone service. Good luck.
I know a very large MTSO that lost a LOT of money and ended up
/
Welcome to my world...I would type a whole page and ended up with 35 lines max. No thanks.
I had to bag it. I couldnt afford to do that. I was averaging $6 an hour. I can make more at McDonalds. So there is obviously a problem.
You are correct on all points-I ended up copy/pasting
XX
Read between the lines. When a company starts saying work more to make more
and you have to work in assembly-line fashion like an automaton, they are having a cash crunch.  They held out one salary to you to get you to do the job, then they turn around and cut your pay because you make too much.  They don't sound financially stable.  If you've only been on the job 2 months, start looking elsewhere for a more financially stable company.   Send out your resume and see what other companies have to offer and check out references for those companies.  I and a friend in the past have gone part-time with a new company before resigning from the old one in order to make sure the new company is going to be compatible with us. It's hard to do, but it's short-term for only 1 or 2 weeks.   
read the whole post - good lord- you act like I am telling you to work for free--
The fact is "YOU ARE NOT TYPING THE LINE" So why get paid to type that line?

I merely suggested hourly pay. Good Grief!! If you people didn't have something to argue about, I think you would all go bananas.
Thanks! Called Help Desk. My settings somehow ended up on Joystick and not pedal. Go figure!
dd
Ditto on Voice Systems. I have a friend who worked for them and ended up being owed .... SM
way more than $1000 when the first company went bankrupt. Also I had applied but decided not to take the job, and the MTSO literally begged me to come to work for them. I'm sure glad I didn't. Maybe this present company they've started will be better, but so far, it doesn't sound like it.
Went to pig roast. Chefs had no idea how to cook pig. Ended up smelling and tasting like garbage.
:+
No joke. I made 12 cpl as an employee at a large teaching hospital. I should mention the ended up
work to an outside service and that is why I'm not with them today, but good paying, employee status jobs are out there, though they are few and far between.  You just have to be patient and be good at what you do. 
Sending ES?

I have .DSS files being sent to me via email.  If I want to send them to another person's computer so that when I go there I can pull it up and transcribe from their house - is this a possibility?  I can't seem to get ES to forward the actual .DSS file.  I am so confused.


What has that got to do with sending
the work there.  What about 911?  That was a much, much, much larger scale event.  Besides it seems like the target were American and British tourists. 
They are all sending more to India
nm
But don't you get grief for sending
too much to QA? I know I am only allowed a certain percentage, so I am still going back over the audio 2 or 3 times to try to stay within my allowed percentage (and why I have crap for production). However, I think it stinks that one could easily get a whole batch of dictations by the same nasty dictator and your sending-stuff-to-QA stats go down the dumper. And of course, the worse the dictator, the more he/she dictates and the longer they are, according to the MT Murphy's law!
Looking for suggestions on sending out
letters to local doctor offices looking for work. I have tried using flyers with no response and want to try a more professional letter letting them know that I'm available. Any suggestions would be greatly appreciated.
What is she sending you in the packages?
I know after I turned Focus down it took several months for them to leave me alone, but they never snail mailed me anything.

I agree with putting return to sender on whatever she is sending you and just add her emails to your spam mail.
I think I will be sending it back.

I noticed that the CD seems to "skip" over some questions or items that it used to ask. Since I do a lot of searching on the 'net, I guess I will call this one a "not needed" item anymore.  I just thought it would be a bit easier instead of going to the 'net to do a search...you know "information at your finger tips" type of deal.


Thanks for the input. I'm a little dissapointed in this version to say the least. I have no idea why they took a great product and ruined it.


 


re-sending reports
The company I work for has this problem.  They came up with the following policy:  We send you the work.  You lose it, we resend it.  We also bill you again for it.  It has cut down on a lot of calls.
I think other way, for receiving not sending
x
Looks like that's only for sending, not receiving?
xx
RE: sending files
filesanywhere.net
Why are we getting punished for sending things to QA?
We are paid by the line, it seems logical that if we cannot understand something, we shouldn't have to take the time as QA personnel because it affects OUR paycheck, not theirs! Otherwise, pay us by the hour, minutes tick tock away and so do our dollars and cents!