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they are dialing into a phone system, so are you -

Posted By: mimi on 2008-03-26
In Reply to: Another C phone question(s) - bgs

it sits with the MTSO or the hospital itself, who sets the key codes.


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A special phone w/a foot pedal and headset attached for dialing directly into a system. Google it!
s
I was told I needed 2 phone lines, but was told I was dialing into the doctors' system. What woul

C Phone not dialing--D-Light from CHARTS-- Please help

Hey y'all.   I have a little black box of a C-Phone, from C.H.A.R.T.S. and it is called  D-Light.  


Yesterday it would not dial.  Everything else works apparently, the green light is on and it changes from green to red when I hit the buttons to dial or hit the foot pedal.


But, the DIAL TONE is lower volume than normal and it will not dial.  The buttons do nothing.  I do get the phone company prompt "If you are trying to make a call, please hang up..." if I stay on the line long enough.


It is acting like it is not getting power, this is how it acts when the power cord is not plugged in.  But, it is plugged in.  I think the machine could work, I just don't know what is going wrong. 


Please help if you know what is going wrong.  TX so much-- I gotta work!! 


 


WAV files are better. No dialing in. No tying up your phone line.
Sound quality is good.
Anyone use VoIP phone system
and are you having problems with connectivity?  We switched to internet-based phone service a few weeks ago and recently I started having problems with downloading the voice.  I get the report but without any voice.  If you have had this problem, how did you remedy it?  I'm about at my wit's end.  Thanks!
Does a digital phone system
work for a C-phone? I do have unlimited long distance, but it's not the regular old phone line, it's through my cable server. Compatible?
Digital you can either get a phone-in system. sm
Phone-in is more expensive, obviously. Digital handhelds are best option. You can have doctors buy or you can provide and use as a writeoff on taxes. You can use Express Scribe for most, but most of the time there is a transcription module for whatever brand of recorder you buy (Sony, Olympus, etc)
I thought about a phone system but
I like getting out in the mornings. A lot of times, that is my only outing for the day and I get to see the staff, who have become my friends, so I don't mind the drive.
Would someone please explain to me how a c phone system works?
I have been an MT for 15 years....started with typewriter! LOL  Anyway, am now up to digital dictation with local hospital but am looking for other employment.  I'm trying to understand the c-phone system and how cost effective it would be to work using one.  I have been offered a job but need a c-phone and unlimited long distance.  THANK YOU THANK YOU THANK YOU for the help.
Using a DVI system C phone. How do I get my foot pedal... sm

to automatically back up a bit?   The instructions I have for my DVI are very limited and I can find nothing with regards to automatic backup.  There is no phone number (got this phone long time ago) to contact for help.  Was hoping someone here could help.  Thanks! 


Computer/digital phone system question - SM

I currently use a Philips digital transcriber system, which I call the number and get my recordings through the phone line.  I would like to get a laptop to start doing my work and was wondering if there was some way I could move the recordings to the laptop and just work strictly with the laptop and foot pedal. 


If anyone has any information or knows if this can be done, I would appreciate it. 


Thank you,


Linda


Is a C-phone like Bytescribe call-in system or Philips digital transcription
My 2 stations don't have the actual phone piece, but I can make calls to the place where I get work.  I'm just curious because I want to take a test that requires C-phone, and I'm not sure if my stations will work or not.  If anyone can give me some background or information on this, I would appreciate it.  Thank you. 
No, I'm not dialing in for dictation...

...I'm in QA.  They want the at-home QA team to train new MTs over the phone, call MTs regarding stats or if work is missing, call the clinics to follow up on any issues, conference calls, and call the home office with daily issues that pop up.  We were told their clinic contact people and the front desk staff have too many other duties so feel QA should do this now.  I'm fine with that responcibility, just found it odd that they will not reimburse us. 


Perhaps it's not a big issue but as an employee I was curious if there were laws regarding these issues.  And this is a new protocol they are implementing so it's not like I recently accepted the job knowing this is how it would be.  The at-home QA team never had to do this before.  I do realize there are pros and cons to working at home but there seems to be a fine line where an employer can take advantage of an employee 


If I were an IC I would completely understand this.


I think OP is referring to dialing in for dictation. nm
x
Meditech is an operating system and Fusion is voice for a dictation system
nm
C-phone used to call in to dictating systems to receive work. A special phone. nm
nm
I had a lot of trouble with static in my C-phone. I replaced the phone cord and that made a big

difference.  Also, have you tried a different headset?  Also someone told me one time that there is a microphone under your volume control on the right corner of the C-phone.  It's a tiny hole.  If you break off a Q-tip and stick that into the hole that will squelch a lot of background noise and that worked as well.  As far as getting your C-phone service, I heard that Dictaphone is "sunsetting" C-phones at the end of this year.  Meaning, they aren't going to service them anymore as they are considered an obsolete technology.  So, I would contact Dictaphone and see what your options are.


I know very little about Lanier equipment.  I've not used it as extensively as Dictaphone.  Is there a local appliance repair place in your area?  You might ask one of those places to take a look at your equipment and see what they think.  Kinda scary, cause they could do more harm than good, but maybe worth a shot.


Not much help, I know.  But I thought I would share what tiny bit of obscure knowledge I do have. 


I've changed them between an old phone and new phone, but the same company, i.e. Nextel.
x
I use my c-phone whenever we travel. You can hook it directly into your room phone. Be sure and as
xx
I think you can dial into most systems that require C-phone without having a C-phone nm
.
I am wondering if there is a way to use your C-phone with Vonage phone service?
??
May have to change phone companies, have switched to job using a C-phone. sm
Currently have Embarq (formerly Sprint), and my usage will be going up about 12,000 minutes a month.  What phone companies offer really unlimited for a flat rate?  TIA.
C-phone and ATT. There is no problem with the C-phone, but ATT wouldn't let me use unlimited.
nm
I have cable phone access and my C-phone works - sm
I am not sure about you problem, because it sounds just like I have mine hooked up.  The only thing I can think of is that mine has 2 line hookups in the back of the phone.  If you have this too, I would just try the other one, which you probably have already done.  Sorry that was not much help.  I wish you luck
I have a very loud hum when using my C-phone, but no hum when I'm using the regular phone. SM

Anyone else experience this problem with their C-phone?  Is there a problem with my C-phone?  At first I thought it was my telelphone line and called the phone company.  They sent a technician out to replace the lines and check the house, but the hum is still there on the C-phone.


It's driving me batty!


C-phone info regarding phone lines etc.
I am completely clueless on the subject of a C-phone.  Can someone help me understand exactly how this works?  Do you have to specifically have a separate "dial up internet" service to use the C-phone? I currently have cable internet and am wondering if there is anything else I need to get.  I guess I should contact my phone company.  At any rate, any help anyone could give would be greatly appreciated.  Thank you!
If you use a C-phone for work and have a digital phone

through cable, have you tried to take an incoming call?


We only have one phone line.  I rarely get/make calls and when I do we have cell phones.  I just started working with a C-phone and got digital phone.  I can go a month and my phone not ring, so far have gotten 3 calls today, but I'm afraid that if I try to answer the phone that I will lose my report. 


I guess I could pull up a report and have my husband call on his C-phone and test it that way and then if I lose it no biggie. 


 


 


Anyone use/try C-phone with Medicom's phone service?
Wondering if it works?
C-phone and phone line
I have cable for my Internet so I have my C-phone on my regular home phone line and forward my home phone number to my cell phone.
A c-phone is just a phone, with headphones sm

and a foot pedal.  You call into a number (hopefully 800 number), put in your codes, and a voice file comes on.  You use the headphones and the foot pedal, and transcribe on your computer into a word processing program, then send the finished file back per their directions.


The c-phone is not connected to the internet in any way.  There is no downloading involved.  It is just a phone by means of which you get your voice files.  It needs a phone line and you stay on the line the entire time.


c-phone from cell phone
I believe if you check with your cell phone carrier they have an adapter that you can use to plug into your cell phone from the c-phone. Not sure about this but I think I had a friend tell me she had to do this but it was a year or so ago. Hope this helps.
It connects via phone like, just like a C-phone.
 
I have an old actual C-phone phone if that is what you mean, (sm)
not the newer kind that connects to a computer.  I don't know if yours is programmed the same, but mine shows 8 to decrease and 9 to increase.  Hope this helps.
C-phone and phone plans....
I have a company that I have recently hired on with that uses c-phones.  At home I have an unlimited long distance plan, but I'm wondering if while traveling there is a plan that you can get in order to use a c-phone in a motel, relative's homes, etc.  I like to be able to still work while traveling and I feel this is going to limit me.  Any suggestions or ideas?
Digital phone/C-phone
Does anyone use a C-phone with digital phone service?  Does this work out okay?
It's the way our system is set up..
We can search to see what work is out there, and we can also search by author and see what work each author has, and even look at completed reports, which is nice when you're stuck. I love my platform.
everyone on DQS (DEP) system
not all accounts are on it yet, but most are
Can you say what system it was? nm
xx
I think it is what system you are using,
that is why I asked you to tell me more. I use eScription and 1 can believe or not but I am amazed at how the ESLs are picked up better than the English. You are using Dictaphone- I have read other posts who are on different VR system and they are not satisfied. I have loads of ESLs on my account but am happy VR is picking up instead of my having to listen to them all and trying to muddle through.
Your system allows this?
The system I work on does not allow me to 'pick' my work. I have a pool of work and it loads into my computer 3 records at a time. I have to take what I get and do what I get. Your system allows you to choose what dictations you want to do? In my opinion, that is not fair to anyone. It should be what pops up gets done by whoever reaches it first.

I would say one last thing to my boss about it, if I were you. I would just tell her that you can sit there and watch what is happening, that this one person is taking the gravy jobs, and for your boss to sit and observe it herself and do something about it. I don't see why any person feels they are better than another, to get an easy income while others struggle. I sure hope it is resolved soon for you.
For every system set up, there is a way around it..
our system recently changed to allow only ONE job to be seen and worked on at a time, which they thought would stop the cherry picking, but it has not. There is a web site where we can still view what is coming next and down the line. The cherry pickers just wait, PERHAPs doing a little job here and there, and then as soon as a very large one comes up, snap. it is gone! I hate this way of things. I certainly wish that all accounts were "assigned" accounts. Much more fair to all transcriptionists. but that is just my opinion!!!
EMR System
I just got back from a meeting at my employer's office. They've been implementing EMR and expect most of it to be up and running by March. They haven't come right out and told us (the other transcriptionis), but we may be without a job, although they haven't really said too much. Supposedly they may still need us because there are some doctors that are set in their ways and won't use it.
What system do you use? NM
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The problem is with our system.
As a Caucasion I do feel shame for what my ancestors have done to people of other races, especially to Native Americans.  However, I cannot go back in time and fix that.  The problem now is not that people want to come here, the problem is the gravy train our government allows outsiders that do come here.  This is in no way good for the citizens of this country, no matter their original nationality.  If I wanted to become a citizen of another country, the first thing I would expect to have to do is to learn the language.  The powers that be have had a global economy as part of the agenda, and now we have it.  This did not start with the current administration.  I do not know if there is anything that can be done to help the situation at this point.  The powers that be have what they want.  If you are big business, then you can trade with anyone in any country who has the money.  If this is what they wanted, at least they could level the playing field so that we could financially compete with those who are being given a free ride.
Then she'd get back on the system with
This is so-and-so, and I got disconnected AGAIN.
Call-in system
I have an internet based digital call in system with 4 ports.  It is very simple to use. The doctor calls in and then the work is on the server, you load it with Express Scribe and do your work........If you want another transcriptionist to get work, then you just put in their e-mail address along with your doctor's key and it will automatically forward to the transcriptionist, while you still have a copy of the voice file to be able to double check the work.   I bought mine through RT King.
abcdz system
Could you please explain?
Yep, but its the Dictaphone system...
My hospital rad account decided to "upgrade" their system which supposedly would take half an hour - its now 6 hours and counting - and the docs haven't been able to dictate since noon - boy R we in for a backlog tomorrow!
Can't you log onto MQ's system and find that out?
I don't know about anyone else, but I would never stay with a company that didn't have enough work to keep me busy.
To sm, don't do it! Someone will call you and ask why you are off the system!
nm
Where can I get this vacuum system? NM
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