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won't install

Posted By: Snow Bunny on 2005-09-21
In Reply to: Now Released! MTStars FlashCount & Invoice Generator. Completely FREE to MTStars Visitors. - see message inside

Keeps looking for something on a CD (which it didn't come on). Also, a file called scan.msi (installation file), which is not on the system.


Help?




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Have any of you been able to install
nm
Yes, usually you can install on up to 3
computers.  Even if someone else has registered you should be able to install it, just probably will not get support.  I never register any of my software in case I want to sell it/give it away.  So far I've never needed support that their website didn't provide. 
you should be able to install it...

it opens as an Adobe Acrobat file.  Do you have Adobe on your computer?  If not, you can download it, for free, at their site. 


When you put the CD into your drive, you should see the BOS folder and one of the files says "Adobe Acrobat Installer".  Click on that and it will start the install for you.


BOS install

I installed mine under Program Files and made a shortcut to my desktop but it may be easier for you to just install it on your desktop since that is probably where you will be using it from most often.  You can always change it later if you want (when you are not so worn out ).


For me the book takes sooo much time to try to find anything but with the CD installed, you can search the whole BOS and it will find all the instances of what you are looking for. 


I don't remember anything about it asking for a language. Why not choose English?


Good luck!  Email or post if you have ?s.


Yes, it is possible to install...
do a search for * install * on this board - right above your message - and you will see instructions as this has been posted before.
Did you install
the software on the laptop, or did  the company your work for install it on your laptop?  Thank you.
Thank you. Did not want to install
and then have their computer jam.
Bytescribe 3x install

We've been using Bytescribe for years and are happy with the product. We recently added a new customer, so I purchased a DocShuttle Dictator and also found out, upon receiving it, that there was a 3-times install license. I suppose they have been experiencing, or think they have experienced piracy.

What I did not read in this thread is that you can, for about 10 or 20 dollars more, purchase a version of all this software that has a dongle (thing you plug into the USB port) so that you can install it as many times as you want. The software checks for this device and does not run unless it is there.

I think that Bytescribe could have made this clear to their customers and on the web site. Even though I am technical, this passed me by about why there was a dongle and no-dongle version. It didn't clearly state what the dongle did and why one would purchase it...until I called and asked after my purchase.

I would also suggest to everyone that the 3x install may not be part of prior licenses of the software, so I would guess that a new policy by Bytescribe does not affect software that came out before this policy and licensing arrangement. I've never bothered to check it out.

Overall, I think that Bytescribe is a great company. It is likely a small company like many of ours and cannot handle large numbers of inquiries with many variations that exist all the time. They've been very friendly to us and very responsive on all support requests. The only thing I wish they would do is add more features for more complex business interactions with multiple customers and multiple contract transcribers. The transcription business is getting more complex, especially with HIPAA and large distributed medical offices.
Really have no clue, but did you install the new RAM - sm
in the first slot? The larger memory strip has to go in the first slot, and the smaller RAM/DIMM whatever you have goes in the next slot. Is that possibly the problem?
Usually only one install per OS. Call
p
Either. Run will install it on your computer,
Save will put the program on your hard drive and you will have to find it and install the program from there.

Once installed, use the Load button to get the files to play in Express Scribe.

Can Ii install the CD on both of my computers? nm
n
Do you need to BUY Word and install it?? nm
s
cannot install Winscribe

Has anyone else had trouble installing Winscribe?


When I try to install I get the install prompt and then a progress bar, but no progress is made...I can get it installed on other PCs, but not the one I need to work on.  MTSO is no help and I am out of suggestions...I have rebooted, changed web browsers, checked popups, checked security settings, checked firewall settings...I'm at a loss.


Any and all suggestions are appreciated!!!


How to install a program:
Download it and save it to the desktop.

Click on icon on the desktop (setup) to install it.

Follow instructions.


I can't install mine...??? I have to keep the CD in the drive
and click on My Computer and then click on the CD drive and then click on BOS2 to open. Then I just keep it minimized. I also like it much better than the book because of the search feature!
Stedman's spellchecker. Can I install this on....

two different computers?  I have a desktop and a laptop and I would like it on both but am unsure if I would be able to download it on both. May be a silly question but I am computer challenged :) .  Thanks


I agree. It was very easy to install.
Mine even has pictures on it to show where to plug everything in. :)
They are very easy to install, but, speaking SM
as a fellow illiterate, is there anyone who can help you? I mean, they don't even have to know a lot about computers either, but maybe you would feel better, but, honestly, it is quite easy.

You can buy them online and I imagine they are in stores too. Some even have three ports.
Can you install Stedman's Spellcheck on both
I have never used Stedman's Spellchecker before (just Dorland's) and am wondering if it is possible to buy it and install it on both MS Word and Word Perfect.

Thanks!!!!
What brand? Does it have software you need to install?
Does it have special keys you need to program? Wireless? You may not have done a complete setup.
Can I install Windows XP on PC with Vista??

Using the old backup disks from my crashed computer? 


I need to get this new laptop able to function so I can get a PT job and all seem to want XP...


Install Shorthand on the other computer, then ... sm
find the ShortHand folder in Windows Explorer on the first computer and copy your dictionaries ending with .spf and paste them in the Shorthand folder on the second computer.
You need to watch how many times you install the software
If you are just unplugging your foot pedal, you will have no problem...or did you mean something else?
We didn't install ours, came with the house, but I learned...
something today... If it's bitter cold outside and your woodstove is keeping your house warm, the water in your pipes (if you have steam heat) can freeze anyway because the thermostat never calls for heat and the water sits and can freeze in the pipes that are close to outside walls.  Other than that danger, it's great.  It never got over 15 today and our house was a gorgeous 75 degrees.  You have to keep an iron kettle full of water on top so it will boil and put some moisture back into the air.  Some people are bothered by wood stoves, but fortunately we are not.  Also, I would get a stove with a blower on it (we do) to help push the hot air out into the room. 
You can still use WP 5.1 on Win XP computers. Just go to the command prompt and install it. nm
:
I'll bite. You did install on your new computer,
right? Because that alone is a monster problem....
Usually one desktop install and one laptop per license. nm
x
Install Instant Text on the new computer, sm
then simply copy your glossaries (glo files) from the Instant Text Glossary folder on the old computer to the same place on the new computer. You could even e-mail them to yourself and transfer that way.
You must install from the CD. Call IT tech support
and they can send you a new CD. The only files you can transfer are your glossaries.
I just found out you can only install Bytescribe Docshuttle 3 times!

I had no idea of this and apparently this is in the fine print of the license agreement (shame on me for not reading it!)  So I have DocShuttle Client at $99 and DocShuttle Admin at $299.  I have to reformat my hard drive this weekend so I will be on my third and last install.  I really do not want to have to purchase this all over again because that is a huge chunk of change.


Does anyone know of any other software that I might be able to use when the time comes?  I want to start my research early because I can't get myself into a bind if you know what I mean. 


Thanks!


Did you just install 2003, or was it working with it before and now frozen? I have old version but
xx
Speaking of Vista, what companies have asked that we NOT install it yet? nm
s
I always choose to Save to install to play safe.
You may need to configure your foot pedal to work with Express Scribe (Settings, Control). Also, there are posts further down that deal with getting the audio file into Express Scribe. The short answer is use the Load button. Good luck!
Oops. What software do I install. Sorry to seem so stupid. I have the old style monitors and I just
plug them in.
does anyone know about a 3-limit install on DocShuttle, Wavplayer and other Bytescribe products? sm
they told me after three installs, even if I buy a new computer, I have to buy the program all over again, at $100 a pop. Has anyone else ever been told this? Sounds like a rip off to me.
And the "original equipment" part means you can only install it on one machine.
nm
free site - my computer warned me not to install - dunno about it n/m

How can I install my Dictaphone EXText shorthands in basic word?
Is that possible?  If so how do you do it.  I know what my ShortHand file is named and where it is saved.  I am using basic word a lot and don't want to put everything in under autocorrect by hand.  Thanks for your time!
Zip the entire folder and email it to yourself or save to CD and install on new computer. nm
@
Can you install Word 2003 separately or will it overwrite any previous version you have? Thx. nm
s
A computer's OS (operating system) is only meant for a 1 time install on 1 pc. People like yours

who abuse this are just looking for a cheap break, jack up the price (theoretically speaking) for the rest of us, and are asking for a myriad of problems on their pcs.  To deter this behavior, about 1 year ago, many computer companies ceased to include all software when packaging the pc for shipment.  It is because of software abuse/misuse, computers that are delivered with a pre-installed OS are delivered without the OS + other necessary software, due to behaviors such as yours and many others.  However, if you call the company and verbally request all software: OS (installation CD), as well as other necessary software (tools systems, drivers, diagnostics, utilities, print driver, internet security, and WP/Word/Excel, et al), they will gladly send it to you free of charge.


it will work - have the flash drive in the PC, install from disks to flash
x
Well, Word is easy to buy and easy to install. Word 97 works great. Cheap. SM
I still would not work anywhere I could not use a spell checker with grammar checker and a Steadman's Medical Spell Checker.

IF they want people to TRANSCRIBE MEDICAL REPORTS, then I guess they better get the programs they need.

It's like probably 110% easier to buy and install Word 97 than to try to program their own programming. And, yes, I do mean Microsoft Word 97. Why? Because you can install it unlimited times, in case you need to install the operating system again. And it has a few features that Microsoft, in its un-wisdom, took away in Word 2000 and 20003 and 2007. So, yes, I'd go with Word 97 for its cheapness and it works better than the later versions. Just my opinion, with 20 years experience being an MT. So what if they "don't have it" on their computer? It's easy to get.