Home     Contact Us    
Main Board Job Seeker's Board Job Wanted Board Resume Bank Company Board Word Help Medquist New MTs Classifieds Offshore Concerns VR/Speech Recognition Tech Help Coding/Medical Billing
Gab Board Politics Comedy Stop Health Issues

Serving Over 20,000 US Medical Transcriptionists

Apex is awful

Posted By: CatMT on 2007-07-06
In Reply to: If it's Apex, steer clear. I was on it with another company. It eats reports. Too many screens. s - KSMT3

I just quit working for a company that I otherwise loved because of Apex. It does EAT reports. Run away!!

Complete Discussion Below: marks the location of current message within thread

The messages you are viewing are archived/old.
To view latest messages and participate in discussions, select the boards given in left menu

Other related messages found in our database

Numerous problems each and every day. Constantly calling support.
I used Apex with another company and it was awful. I'd do a full page of transcription and it'
out to be like 30 lines. There is no way. I quit after 2 days. I felt like the reports were easy but I was not working all day for $6 an hour.
According to a friend, awful, awful,
Low pay, bad accounts etc..
apex = horrible
Apex/Rad editor

Is 4 cpl reasonable pay for Rad Editor requiring 10 yrs exp?  Seems low to me.  Anybody know anything about Apex Radiology?

Transolutions Apex
Do you have high-speed DSL or cable? If so, I don't think you will have many problems. There are some bugs to work out, but they are constantly working on them and will have them figured out soon enough.

The Apex Transolutions uses
is a proprietary system developed in house.
Can anyone provide me with insight on how to make good line counts on this platform.   I have been working on this platform for more than 2 weeks and I can't get above 135 lines/hour as opposed to doing over 200 lines in my previous position.   If I can't get any better, I will be quitting.  Thanks for your input.
Used to be Apex or something. Bad program!!!!

It's still Apex and it still stinks sm
I'm hoping to leave there this week.  It is Apex and it really is the pits.  There is nothing MT friendly about it.  I also came to realize they only have 1 account so with that always running low there isn't much hope for making a living there.
Apex is HORRIBLE &

you have to agree not to do any Java updates and keep your system bogged down at 5.0 (Java now at 6.11).  It makes your whole computer slow, as well.  I don't think the dictators were too bad on the account I was on (maybe 20% were horrible), but we did have our share of cherry-pickers that would leave only the bad ones when we were low on work. 

he owner is nice.  The office folks are nice.  QA can be a little crochety.  The thing that irritated me the most was all the formatting rules and how the rules constantly changed. Nitpicky stuff.  Also having to constantly clear your file cache and the Apex POS being constantly down.  Junk! 

If you quit, remember to update your Java & your computer will be normal again.

Any info on Apex Radiology?
Are they a reliable company? Do have benefits, if so, what are the benefits?
I heard it was called APEX,
Apex is proprietary thought sm
How were you on it at another company?
..this if you currently work there? How is the Apex software to use? nm
Transolutions Apex platform

I was just wondering if any Transolutions people here use Apex?  My account is moving over next week, and I have heard only a little feedback here and there.  Any opinions from users of this platform would be appreciated.  Thanks!

Any Transolutions MTs who work on Apex?
Are there any current Transolutions MTs who work on their Apex system and can tell me what it's like?  Is it a good platform?  Can you be productive on it?  You can email me privately if you'd like.  Thanks very much.
I believe Apex is a proprietary software used only by

Transolutions.  Unless there is some other platform by the name of Apex 

Worked on Apex, horrible..
As far as I know Transolutions is the only one that uses it. Worst platform I ever worked on. It is very difficult to get a good line count so you aren't the only one. Lots of other gliches with them also, quit after 2 weeks, making twice with another MTSO. Good luck!
Platform (apex) has problems SM
Hi there:
I have worked at Transolutions for almost 6 months. I wanted somewhere I could work for less than fulltime and get benefits.

The PTO is not bad at all (2 weeks of vacation a year, work half-day 3 of 6 holidays, other 3 are PTO, plus a week of sick leave and 1 personal time day.

The health and dental benefits for me are not quite as good. I live in a rather small city and if I ever needed to go the hospital I would have to travel 80 miles, same for in-plan dentist. If you live in a larger city you might have better coverage.

The company is small, around 180 transcriptionists. So you get lots of personal attention (customer support knows you by name). QA is not too bad. Management seems fine so far.

The real downside is their platform. Their new Internet based platform is called Apex. There are major performance issues, with it being impossible to transcribe while downloading (it freezes while downloading), freezing even when not downloading, just plain downtime from servers down and what not, disconnecting if there is any fluctuation in your internet service.

There are also several flaws in the program itself: Autocorrect glossary will not accept a 2 word abbreviation (i.e., doe snot to does not). You cannot add your autocorrect glossary from spell check. Spell check suggestions are usually useless. The program doesn't automatically spell check on download. Find & replace doesn't work at all. No change all option on spell checker. Slowing down or speeding up the sound drastically distorts voice. Work types are listed in no particular order (makes it fun to search through 40 different ones if you need to change). Physicians listed in database without their specialties. There is also no way to review past jobs, voice or text.
Is Apex the name of the hospital account that
you are assigned to?  It doesn't sound familiar to me.  They also must have 2 different QA teams because super nice as you describe doesn't come close to what I've experienced.  I'm glad your happy though. 
Anyone using the Apex software with Transolutions yet? Wondering
Apex platform leaves a lot to be desired
I couldn't make any lines on it.  Feel free to email me if you want more details.  They do seem to be nice people.
Be wary of their platform. If it's Apex, I'd run. No money to be made there.
I would do whole pages and only end up with like 30 lines. No thanks. I would have starved at that rate and it could be their line counting system too. They do it based on only black visible lines which obviously means no spaces. Good luck though. If I remember right, they send you the footpedal but it's been a while.
The platform used to be Apex. The worst thing I have EVER worked on.

I quit after a few days of struggling with that garbage. I made like $9 in two days LOL. I just remember typing a half hour only to get 30 lines and it was like over a full page of text. I'd say rip off...

If it's Apex, steer clear. I was on it with another company. It eats reports. Too many screens. s
The spellchecker doesn't work and it was REALLY hard to get a decent line count with it. It's also not compatible with too many expanders.
Is Apex an internet word-based platform? Havent heard of it...
you seem to have an awful lot to say...
I still think you would be perfect for that particular company. That is my opinion. Sorry you are so awfully frustrated and upset...Maybe a career change? You have a lot of issues...
i think its awful
That a company would accuse an employee of something without 100% evidence/knowledge. Guess the original post was TRUE!
I didn't pass either. I got a 78. I could have sworn I answered almost every answer correctly especially since we were able to use reference material. I guess that company does not want to hire that many MTs if their test is so darn difficult to pass!!!!
Awful. sm
Time clock punching that has you working at least 40 hours (even if you're hired for 35) just to get your lines in. Clocking in and out to go to the bathroom, stretch, answer the phone, breathe for fear it'll cut into your line count. Therefore, your MT work stretches out throughout the day, eating up all of your day.

Stupid, pompous, ignorant, incompetent, braggadocious upper management, with a resultant revolving door of MT managers, MTs and QA.

ASR that came with big promises and many MTs complaining of pay decline.

I would not advise anyone hire in with them until things change at the top.
That is awful

You are right, I am not just out of school.  I've been MTing for about 12 years.  I learned from my mom and then just learned on the job after that.  Never had formal training.  Anyway, that is really terrible that the schools would mislead you like that.  Even those of us who have been transcribing for many years are not getting paid close to what we should be, much less the people just out of school.

The best way to make money MTing, in my experience, has been with my own accounts.  I currently have two of my own accounts and in the past i had an entire hospital account, which really made some good money.  Even then, it is tricky finding good accounts because many of the docs don't want to pay what the work is worth.  Best of luck to you.

I worked there for just over a year and quit 3 months ago. Ever since the SPI takeover, things have gone WAY downhill. Management is awful and they treat their employees horribly. They just don't care about their MTs. Tons of people have quit, including almost all of the management that was there when it was still CyMed. My manager quit a few months before I did, and the work suddenly started disappearing fast. I could no longer even come close to making a decent line count. It also doesn't help that they don't pay for spaces. The new managers put us in the awful new work pools and there was rarely enough work to go around. I would totally avoid this company!
It was awful when I was still there!
After the SPI takeover, my Cymed manager quit, then we had a temporary one, then there was a new so-called permanent one, then she resigned from the company, then we got another temporary one, and then finally another one, who was very rude and horrible with communication! I quit very soon after all of that! I have never been happier since I quit that hell hole! They couldn't even keep an elephant typing for peanuts!
Wow, that is awful!!
I can't imagine not working for and not receiving that much money!  What Steve did was very generous and Proveros should be proud of him.  It's unfortunate that his financial manager gives the company a bad taste in your mouth!
MQ may be awful
but I wish all companies had a policy like this.
Yep, CTS is awful!
If it makes you feel any better, I did get paid after I quit.  I worked for CTS back in the summer and there was always a story as to why my checks were late.  I stayed on through three billing periods thinking it would get better....boy was I wrong.  It just got worse and the checks got later every time.  I finally quit and honestly did not think I would get my last check, but surprisingly I did (two weeks late).  CTS is without a doubt the worst company I have ever worked for and my advise to anyone that might be thinking about accepting an offer......RUN and don't look back.
That's awful. Something needs to be done about
That is awful, but 75% of your pay?
You don't have much of a job left.
My experience was that the accounts that were put on Turboflow were done by their overseas workforce.  If you were lucky, you were able to remain as an editor.  In my case, after a couple of months and without notice, they decided that my account was so easy it no longer needed editing.  Just, we no longer need you to edit this account, goodbye.  I had worked on it for four years.
was awful, but to say that person must....sm

be from India reeks of racism............and THAT is wrong....just plain wrong.  The poster was probably an American MT but you unjustly attacked the post as being from an Indian MT.....

attacking the post was fine, but to probably falsely accuse the poster of being from India definitely reeks of intolerance and racism and that is not a good thing. 

just my 2 cents worth.......have a nice weekend.....

Exactly!! Awful company IMO
120 days is awful. Thanks but no thanks. nm
Awful company
Do not work for this company. Very unorganized and extremeley snotty QA manager.
AWFUL company
Please do not consider working for these people. The QA manager was so rude to me when I started. I ended up quitting right on the spot. There are better companies out there. Please DO NOT work for this company.
Awful HR manager
Jim with Zylomed offered me a job and told me he would send me my papers. I waited and waited and no papers. I e-mailed him and called him and he totally ignored me. How unprofessional is that. Company definitely sounds screwed up just like most national companies these days. This career is really making me depressed with so much crap we have to put up with! Any others experiencing this?
AWFUL company!
Beware of this Indian-run company! I worked for them just over a year ago for about a month and ended up quitting. Their account managers and QA are all in India and are, for the most part, very rude to MTs. They are also EXTREMELY hard to understand when they are trying to train you, etc. Even when you get 98% QA scores, they still harass you and tell you that you need to improve in order to get direct submission to the client. One of their tech people even yelled at me one time when I asked for help with the software when I was new. I left them immediately and went to a new company, which I have been with since. There are MUCH, MUCH better companies out there!!!
And how about that awful spellchecker?
More incorrectly spelled words than I have ever seen. Word is by far 100% better.
took the test and it was awful
I took their test and that was one of the worst doctors I've ever had the displeasure of transcribing. Has anyone else taken their test, and if so, was it bad for you, or am I losing it? I have done some pretty bad dictators in my years as a transcriptionist, but he was really ridiculous. I had blanks all over the place, and that is just not like me! I have a very good reputation for being a great MT, and love what I do. This company probably thinks I'm a moron, and wonders if I lied on my resume about my about six years of experience.
Awful company!
Don't even bother applying. Heavy turnover. Not good management at all.
Awful company!
I had horrible experience with this company and will never go back. My account manager was so rude!!!! Waste of time. Money stunk also.