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Serving Over 20,000 US Medical Transcriptionists

Be wary of their platform. If it's Apex, I'd run. No money to be made there.

Posted By: OldiebutgoodieMT on 2007-12-15
In Reply to: chronicle transcripts - anybody work for Chronicle Transcripts???

I would do whole pages and only end up with like 30 lines. No thanks. I would have starved at that rate and it could be their line counting system too. They do it based on only black visible lines which obviously means no spaces. Good luck though. If I remember right, they send you the footpedal but it's been a while.


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Any Wedmedx'ers out there. How anyone made decent money with them and how is their platform?
Thinking of applying but would like the skinny on if you can make any money with them.
Just wondering if the platform is productive and if the money made is decent.
I have worked on too many platforms where you really struggled to get a good line count and make decent money. I'm just curious how easy it is to get lines on their platform.
It made me even more wary
A lot of talk about them, very little about us, and a lot of not sure about issues regarding us for now.
APEX PLATFORM
Can anyone provide me with insight on how to make good line counts on this platform.   I have been working on this platform for more than 2 weeks and I can't get above 135 lines/hour as opposed to doing over 200 lines in my previous position.   If I can't get any better, I will be quitting.  Thanks for your input.
Transolutions Apex platform

I was just wondering if any Transolutions people here use Apex?  My account is moving over next week, and I have heard only a little feedback here and there.  Any opinions from users of this platform would be appreciated.  Thanks!


Platform (apex) has problems SM
Hi there:
I have worked at Transolutions for almost 6 months. I wanted somewhere I could work for less than fulltime and get benefits.

The PTO is not bad at all (2 weeks of vacation a year, work half-day 3 of 6 holidays, other 3 are PTO, plus a week of sick leave and 1 personal time day.

The health and dental benefits for me are not quite as good. I live in a rather small city and if I ever needed to go the hospital I would have to travel 80 miles, same for in-plan dentist. If you live in a larger city you might have better coverage.

The company is small, around 180 transcriptionists. So you get lots of personal attention (customer support knows you by name). QA is not too bad. Management seems fine so far.

The real downside is their platform. Their new Internet based platform is called Apex. There are major performance issues, with it being impossible to transcribe while downloading (it freezes while downloading), freezing even when not downloading, just plain downtime from servers down and what not, disconnecting if there is any fluctuation in your internet service.

There are also several flaws in the program itself: Autocorrect glossary will not accept a 2 word abbreviation (i.e., doe snot to does not). You cannot add your autocorrect glossary from spell check. Spell check suggestions are usually useless. The program doesn't automatically spell check on download. Find & replace doesn't work at all. No change all option on spell checker. Slowing down or speeding up the sound drastically distorts voice. Work types are listed in no particular order (makes it fun to search through 40 different ones if you need to change). Physicians listed in database without their specialties. There is also no way to review past jobs, voice or text.
Apex platform leaves a lot to be desired
I couldn't make any lines on it.  Feel free to email me if you want more details.  They do seem to be nice people.
The platform used to be Apex. The worst thing I have EVER worked on.

I quit after a few days of struggling with that garbage. I made like $9 in two days LOL. I just remember typing a half hour only to get 30 lines and it was like over a full page of text. I'd say rip off...


Is Apex an internet word-based platform? Havent heard of it...
x
Me 3, made good money with less cpl than now. nm
xxxxx
I worked that way once, best money I ever made.
.
Is there good money to be made at Transtech? nm
nm
Me, too. I've made so little money this month that I can't even
make my house payment.  This is getting beyond ridiculous.  If it's not one thing, it's another.  I suppose I could go pawn my computer since I'm not getting any work.
I made excellent money in my very first year but ...
... that was about 13 years ago, and it was with a local MT who needed help for all her own accounts, all easy family practice office visits.  She paid 9 cents gross line, didn't use a counter, just said to manually count the lines on each page (!) but was always at least $5 a page.  We didn't use expanders, had no platform, just used a dictaphone machine hooked up to their office and just typed as it came in, 24-hour turnaround time, and anything that came in after 5 p.m. that day was considered the following days' work.  It was great.  Too bad the big corporations spoiled it for all the little guys out there like me and my mentor.  I haven't made anywhere near what I made that first year since because the big corps ate up all the local accounts around here and won't pay more than 8 cents a line for clinic work.  Sucks.
RN versus MT, which would involve the most money to be made. I am not sure if I want to go into RN
nursing or remain an MT.  I wonder which one pays best?
You said it: "They made good money."
I don't mind working hard if I am getting paid accordingly. Doctors and nurses make good money to work weekends. My sister even gets a very nice shift differential for working evenings, nights, and weekends. I get none of that. I get the same 7 cpl regardles of when I work. Hardly seems worth the $12-13 an hour I make to give up the precious little time on the weekends I get to spend with my family. Guess each just has their own priorities in life and mine is not work.
Doing great! Made more money in one week at TT than I did in a whole month
at previous job!
Hated VR. Made less money that straight transcription..sm
I was extremely boring and mindless work.  People say they doubled their production/lines with VR.  That is true but remember if you make 0.08 straight typing and 0.04 doing VR, you are making the same amount of money.  I made about 150 bucks less a month because the dictators were horrible and I had to end up typing almost all the reports over.  I will never do it again.
I agree. I was with MQ and made fabulous money and worked for
large universities.  Finally, I had enough and left 2 years ago and never looked back.  It wasnt easy at first learning new hospitals but I am still at that place and am fine.  Actually, I like learning new hospitals every now and then, takes care of the boredom.  Now dont get me wrong, the money isnt as great, but I cant take the boredom.  I lose my focus when I get like that and get sloppy I think.  You just dont watch as closely so every now and then you need a reality check and get pulled back into shape, at least I do.  I focus much more closely on new accounts.
perhaps she preparing for this for a long time. seems she made a ton of money. NM
=
Why is pay rate confidential? It is YOUR money that YOU made with YOUR hard work. You should be
:+
I worked there for abour 4-1/2 years and made excellent money.
I hated to leave but I was only scheduled PT but allowed to work up to 40 hours a week as I wanted. Certain family obligations made me have to choose between FT at Spheris or my local accounts and I chose my local accounts.

I was pulling in about $40,000 a year.
I am glad to hear that a lot of money can be made with MT work. This gives me hope for the future.
$$
the platform is their own, made up according to sm
what transcriptionists want. it is VERY user friendly, super simple to learn to use.
Their platform made me want to pull my hair out!! (SM)
I found it relied too much on the mouse. This was back in April. I would consider going back if improvements were made to their platform. Has it gotten any better? You can e-mail me if you'd prefer. TIA
I left them to go with another company using the same platform and I made tons more..
It has to be in their line counting and they must not pay for spaces, headers, or footers even though they claim to. I did not know the difference until I switched company. I was shocked that I made in 2-3 hours what I struggled to make in 8-10 at Focus.. As far as I am concerned, they are a huge rip-off and on top of that, they have their Indian QA people checking your work, and if it does not meet their standards, you pay is docked. It was quite disturbing to say the least.
Maybe they are like me, love the platform, but can't make money with it
xx
Their platform is VERY time consume - no money
m
What speech/editing platform do you find the most profitable (money-wise for the MT, of course)?
What company uses it, please.  Detest Dictaphone Exspeech.  DQS was very user friendly.  Any others?
Agreed. Could not make any money there. Platform is horrid. I wouldnt matter if you were paid 18 cpl
if you couldnt get a good line count in.
I would be very wary...
Of employers who do not answer questions. I wonder why they are having interviewers offering employment positions when they cannot answer questions. That sounds like a scam that is too good to be true.
Exactly...I have been there. Be wary, gals.
nm
I would be vvery wary of this company.
They have a history of  not paying their MTs, or paying very, very late, like months later.  I would not recommend them. 
be very wary. I started a month ago with sm
a company that had an account for at least six months. All of a sudden it dwindled to nothing. I questioned nad questioned and they didn't know anything but were going to check into it. All of a sudden I get an e-mail, out of the blue that said effectively immedatiely we would no longer be doing this account.

It could be the move with your doctors, but just keep your eyes open. These docs still need their work done and why would they let it back up like that without making some arrangements?
Amherst so we make less money and they get more money for MQ and bigger bonuses. Our guidelines came
from Amherst.
The company takes the money out of your salary, before they cut the check. It is your earned money,
:+
It's about "money, money, money, mmmoonnney. Singing The Apprentice song.
:{
apex = horrible
nm
Apex is awful
I just quit working for a company that I otherwise loved because of Apex. It does EAT reports. Run away!!
Apex/Rad editor

Is 4 cpl reasonable pay for Rad Editor requiring 10 yrs exp?  Seems low to me.  Anybody know anything about Apex Radiology?


Transolutions Apex
Do you have high-speed DSL or cable? If so, I don't think you will have many problems. There are some bugs to work out, but they are constantly working on them and will have them figured out soon enough.

APEX IS AWFUL
Numerous problems each and every day. Constantly calling support.
The Apex Transolutions uses
is a proprietary system developed in house.
Used to be Apex or something. Bad program!!!!

It's still Apex and it still stinks sm
I'm hoping to leave there this week.  It is Apex and it really is the pits.  There is nothing MT friendly about it.  I also came to realize they only have 1 account so with that always running low there isn't much hope for making a living there.
Apex is HORRIBLE &

you have to agree not to do any Java updates and keep your system bogged down at 5.0 (Java now at 6.11).  It makes your whole computer slow, as well.  I don't think the dictators were too bad on the account I was on (maybe 20% were horrible), but we did have our share of cherry-pickers that would leave only the bad ones when we were low on work. 


he owner is nice.  The office folks are nice.  QA can be a little crochety.  The thing that irritated me the most was all the formatting rules and how the rules constantly changed. Nitpicky stuff.  Also having to constantly clear your file cache and the Apex POS being constantly down.  Junk! 


If you quit, remember to update your Java & your computer will be normal again.


Any info on Apex Radiology?
Are they a reliable company? Do have benefits, if so, what are the benefits?
I heard it was called APEX,
nm
Apex is proprietary thought sm
How were you on it at another company?
..this if you currently work there? How is the Apex software to use? nm
s
Any Transolutions MTs who work on Apex?
Are there any current Transolutions MTs who work on their Apex system and can tell me what it's like?  Is it a good platform?  Can you be productive on it?  You can email me privately if you'd like.  Thanks very much.