FLO'S QA DEPT STILL IN TROUBLE
Posted By: abc on 2005-09-19
In Reply to:
So many QA people are getting fired, and she is still hiring replacements for them long before they have a clue that they are about to get the ax. She is not keeping anyone who knows more than she does.
Speaking of which, did you see the email about the account manager position? Only 2 years experience as an MT is required. Two years experience. Unbelievable! Cheap-cheap-cheap.
That is what is wrong with OSi. Nobody is qualified to do their uppity jobs, including the QA Director, except the MTs, who continue to lose work to India via outsourcing!!!!
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no way you are not in QA dept yourself
Any big changes at OSI QA Dept?
I took prolonged maternity leave and would go back to OSi but only if they have a different QA Dept. since summer of 2005. I never recommend OSI to anyone and I would never return unless that has changed.
Where is the HR dept?
Sounds like you are from the QA Dept--
in order for you to make ASSumptions of what my working experience at OSi was like. This is EXACTLY the kind of attitude most of the people I have dealt with at OSI have. You have just demonstrated my point, thank you.
Okay then BS, get it together. Your dept has been hit the hardest with
You might want to get busy.
If DOL is all your HR dept will take, then anyone stating here they could
Perhaps you should just give it up if you are not willing to call and/or see an attorney for yourself. lol
What companies use ADP for their HR dept? nm.
Why not call and ask the HR Dept???
Have you tried their payroll dept???
I went into a radiology dept. for a few years.
It was good for my self-esteem for one thing, got me up out of bed with the rest of the world, dressed nicely and out of the house with the morning traffic. Mingling with the masses was great also. Was surprised on how much info we can pick up just by chatting with whoever is beside us whereever we are. The office politics is what took the joy out of it for me. Favoritism, unfair distribution of work, etc plus the gossip behind each others back. I tried to keep to myself but some women simply insist on infiltrating your boundaries and if you refuse, are considered not a team member (being a team member is big in the work place these days; in my dept., it was more important that quality/quantity of work, reliability, ethics. I watched one woman get creamed during evaluations because she was a Debbie Downer, a personality trait that she could do nothing about.
thanks for the support, Labor Dept. did say ... sm
that they will investigate and they will get compensation for me on lost investment earnings. MW sent me a check for what they withheld from my pay but denied my request for 4% interest that I would have gotten in my money market account. I truly hope this is just my problem and not the other 133 participants in MW's 401(k) plan. I have not been in the plan long enough to be vested so their contributions don't matter to me personally.
Yes, the main transcription dept at DBO. sm
Run, MT, Run! Anyone considering working there should SERIOUSLY reconsider, especially as long as LC is still the dept supervisor. That's the whole problem right there and always has been - HER.
Don't know for sure but it is HUGE - so they must have an oncology dept.
Tell her to file a complaint with Dept SM
of Labor and let them tell the Dept. of Labor that.
Every state's Dept. of Labor has...sm
rules and regulations re. unfair labor practices. I don't just mean the BS with the IC and set schedule baloney. What about:
1. Requiring an employee to work a set schedule of hours, but not being paid for your time, just the actual lines produced during those hours.
2. Being told during your set, scheduled shift/hours (which you're not being paid for, remember?) that, sorry, no work or work is slow, but you can't take the day off, because, what if everybody decided to take the day off. Ergo, must sit glued to seat until work comes in. Needless to say, line quota not able to be met in the specific schedule you're bound to but not paid for.
3. Told at end of week you must make up line quota or, (take your choice):
a) Lose bennies for that month.
b) Expect a phone call (who is paying whose phone bill? I know who's paying mine, and that's why the Almight invented voicemail).
c) You lose job w/o cause... it's in agreement, after all. Hire Indians or other US MTs who are desperate and who'll work for $0.01 less than you are.
d) We take your first-born (That's next.. with what they are allowed to get by with).
Dept of Labor and All Other Agencies
PAYROLL ISSUES: Visit the web site of your state DOL. The federal DOL has hired 3,000 to handle the overflow of complaints. Complete paperwork for a complaint, send registered mail, then give them a followup call. They DO follow up.
EEOC: Discrimination by disability, age, gender, race, religion, etc. They have hired thousands of new mediators to handle case overload and are approving more cases for trial than ever before.
RETIREMENT FUND FRAUD: Visit the ERISA web site; they act fast and audit anonymously and take this issue absolutely seriously. They also represent you legally.
SOFTWARE LICENSING VIOLATIONS: Illegal software installed on your PC by employer can get YOU in trouble. Contact the BSA (Business Software Alliance) with any questions. They take online complaints either anonymously or, if you want to be placed on the reward list, they will audit your computer and if there is a licensing violation, reporters receive from $5,000 to $100,000 in rewards for reporting illegal or unlicensed software use. BSA investigates for Microsoft as well as any other proprietary NON-public software.
INSURANCE EXCLUSION/FRAUD: ERISA and state DOL. Also, look up the consumer protection agencies in your state; there may be an additional Insurance Commission.
Keep a diary, keep good, accurate records (dates, times, calls, emails); this information will prove to be priceless :)
Excuse me, my co's IT dept is in Nashville and sm
Seattle. Don't say that the majority has IT support out of India, because it's not true. Even Spheris (with a large presence in India) does IT out of Franklin, TN.
rad dept at the hospital I worked at
everything was automatic and errors throughout; no one cares anymore.... . it's sad in a lot of ways... . needless to say, I no longer go to that hospital ; they can forget it; I wouldn't send my worst enemy there; yes it's that bad....
Check with Dept. of Labor. We are in sm
no way considered pieceworkers. Unemployment may not see it that way, but we are officially classified by the US Dept of Labor as a class of employees who need to make at least minimum wage no matter what.
Had many friends in the QA dept who all left about the same time.
AND...yes, I do believe them!
Call the medical records dept there. Sm
I did a bit of this account, too, but my primary was a sister hospital. Loved it.
Dept. of Labor phone number
For Labor Dept, your point of contact depends on where you live I believe. The number to start with is 866-444-3272. Good luck, and please post if you learn anything new. This has been going on for me for nearly a year and not resolved.
I guess my point about the Labor Dept....sm
in my attempt at humor was not clear. I reported this to the Labor Dept. over a year ago and we are close to a resolution, but it is taking this long. I don't allow a company to steal from me without making a lot of noise, believe me!
Apply for OSI QA dept if you cain't spell
That's so illegal - turn them in to Dept of Labor. How can they sm
doctor your time sheet? You mean you don't have any way to verify your HOURS worked? that's scary.
IC Paychecks-check with Fed Labor Dept
Having been an IC for over 15 years and working for places where pay was sent when they felt like it (including 2 large hospitals in my area) I checked with the Federal Labor Department to see what my recource was. Employers have 30 days from date of invoice to pay subcontractors/ICs, after that you have to send them a letter demanding payment. You have no recourse as a self employed person. I am happy where I am right now (as happy as I can be in this business) pay is always in my acct when it is supposed to be (except for Ike last week and we were kept apprised the whole time.)
It depends on the dept. Ortho tests, rad and HIM used to sm
but now they do not. I did hear that there was no difference in those that tested than those that had the experience, so they decided not to test anymore in those 2 departments at least.
I do know that recruiting and hiring is always changing, trying to find new and better ways to process applicants. Not all changes work though, and they start over again.
If you have applied and not heard back, try calling Beth at the KS office. She has been processing the applications and question forms as quickly as possible but really does match everyone up well, which can take time!
Thank you. I would like to call HUP but I have no idea who to contact in the MR Dept. to talk to. Do
you know the direct phone number to the person in HUP MR because to go through the main number is like trying to call the president.
Dept of Labor & AAMT's new Apprenticeship Program
How does AAMT play into the offshoring bit? AAMT has launched a new MT Apprenticeship program derived from the U.S. Dept. of Labor??? AAMT is a true advocate of keeping our jobs US based. I recently heard this from Peter Preziosi himself.
The payroll dept isn't exactly qualified. There's no accountant on staff. sm
I wish they would just let ADP or something similar handle it. So many things are incorrect so often, taxes, PTO pay missing, etc.
When I MT'd inhouse in a hospital medical records dept.,
the hourly pay was around $9/hr. I had plenty of experience too. The lady there who had about 25 years of experience made around $12/hr.... I have no idea why it was so low. That's why I ended up working for a service at home. As low as VR pays, that $9-$12 is starting to sound good though. What a shame this profession is.
Call the hospital medical records dept and ask who does their transcription. They will tell you.
support/technical dept is great. i use mine so i think that is just a personal choice and don't
Medware's IT dept. obviously doesn't work weekends.No lines count for 2 days. nm
Yes!! I have been having trouble with that
for some time now. I am just not happy with them because I am on two accounts; one I can get 300 lph on, but they give me the bad one, which I can only get about 120 lph on. I dunno why they do this. I am looking for work elsewhere. It stinks and it will not change obviously. I have been with them a year and am so sick of their games!!
I did not get in trouble...
and I did not get a reply, but I am complying with the email to restrict email at HIS to business only.
The MT who emailed me was just mad at what I had written and she expressed that she felt that what I said did not represent her feelings.
not a bad rap?? Huh - what about the trouble they
got in for not paying overtime? How is it that some people get to be on the same account all the time, while others had to jump from account to account throughout the day? Maybe you are on one of those hospital accounts that is paid through the hospital and not Diskriter - because that is the only way you would be happy and THAT IS THE ONLY WAY THAT DISKRITER will leave you alone to do your job. I can't tell you the number of phone meetings I had to take part in, away from my line count production to listen to garbage and stupid pep rally crap. I'm glad I left when I did, because others I know left as well.
well I have had no trouble with them.
I had the same trouble with them.
I've posted this before. She had to put her dog out that kept barking in the background. She wanted to know why I left my previous job on-site (duhhh). It does not take rocket science to figure that I wanted to work from home. I would be skeptical to give out office/physician names of your accounts if you have any. It makes me wonder if they want some of this information so they can target the offices you work for and go in for the kill. Is this just me being paranoid? This can be a real cut-throat profession.
D&L is in trouble, better get out
while you can. I would call tech (if they still have a tech guy left) and then Donna... For your own sake, get out while you can... They have no intensions of paying the people they owe. I would not let them get behind in your pay.. when the excuses start, stop typing.. I should have long before they owed me three paychecks. Good luck. Does not sound good though. Are the phones still on?
Of course they got in trouble (sm)
As you said, they were dictating ALL parameters . Did you take a few minutes to read the article that I posted? It clearly states what an IC contract should include, which in part is the definition of the project, the deadline for when the project should be completed, and the rate of pay for the project. It also states that a company can refuse work from a contractor that is not to standard. The article confirms everything that I said from the beginning of this conversation.
Trouble too, not just you! sm
I also have had trouble making my line count! I don't think it is just you. However, I have been with many, many companies in the past few years and I just keep running out of work at all of them, so I'm staying put for now because at least if I run out here, I get paid. I keep track of every minute I am out of work. I was just switched to a new account (quite difficult), but at least I always have work and I think I can get used to the difficulty. Oh, how I miss the days of doing 300 lph and actually having money, though!
Have you had any trouble getting -
I recall a couple of posts in the last month or so claiming DV doesn't pay. Have you run into this problem yet?
You trying to cause trouble sm
I am here working today. I have not received even a single email telling me to work, not a thing!
I didn't have work the first hour today, but I went and did something else for an hour, came back and I have had steady work since. I even have some of my favorite things, which is unusual in the morning.
If you could just hear yourself!
why go through so much trouble?
I don't understand why the company went through so much trouble, risking their name/reputation, and the chance of a law suit, knowing that it could be proven that you did not send the email yourself if you indeed didn't. Why didn't they just let you go. If any of what the previous poster stated is true, they had reason for dimissal, if you frauded your timecard, if you constantly complained to co-workers, etc. If any of that was true, they could have fired you for those reasons. Why would they go through such drastic measures to fire you, that's what I can't understand. I'm not saying I don't believe you, just seems hard to believe a company would go through all that. What's your thoughts, why would they do this instead of just letting you go?
Not much, it seems, except cause trouble.
The trouble with VR
VR in and of itself is not a bad thing. It is the idea put forth by the slick salesmen that MTs can produce twice as much in an hour as they did by standard typing. But the going rate is 3 cpl which works out to 6 cpl if you were to extrapolate out the exchange rate for standard typing. Ya follow? So now we are at 6 cpl. That is way below what the going rate for straight typing is. But they deceive you by offering 8 cpl for standard typing and 3 cpl for VR. But there is very little standard typing so you end up making 3 cpl and in an hour you may make 6 cpl. So how did they arrive at that price? Because they push the envelope as far as they think it will go. And as long as we let them, they will continue the abuse.
sorry for your trouble. sm
I think I would just get the line counts figured and merely mail it in now, albeit late, you should get it eventually one would think. Just include - please notify me when the compensation can be expected, so you know what is going on, or not going on.
If not, and since they benefited from the lines, and can be verified you actually did indeed do the work, merely contact the labor department..
No trouble here...
... not at all. And I don't run close to the wire, either....
Having trouble understanding
your post, but if it was supposed to mean that we "could" have the option of transcribing and/or using VR, perhaps at this very minute in time you do, but that won't last much longer.
From the wording of your post, I'm having trouble believing you're a living, breathing human being. Are you instead a VR program looking for a home? If so, maybe you'd better fine-tune your voice-recognition ability to correct that "good" versus "could" voice conflict you've got going on. If you are a human being attempting to convey a thought about "bad" MTs, take a good, long look at your own post and tell me where they should begin the "weeding-out" process.
I personally think they should start with MTs who type sentences such as, "I was under the impression that we good straight type, do VR or both!"
Anybody having trouble making
Amphion? I have been with them 3 months and still have not hit my 1200 line goal. Would like to know if anyone else has had this experience.