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Has anyone lost their primary?

Posted By: Anon on 2009-04-05
In Reply to:

What happened?  How did your company handle it?  Did they even tell you?  Was anyone quietly pushed out the door only to find out later it was because their primary dropped? 

I feel like I am all of a sudden getting pushed out the door, and I know my primary renewal date is coming up shortly. 

Any thoughts/suggestions are appreciated.  Any signs that I should be looking for (both with regards to work itself and how I am being treated)? 


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Sure, have lost patience, never lost sense of acting
QT lost jobs lost dreams
webmedx is hiring but they may already have enough people, I got a job there last week.  No matter what kind of bull you are hearing from management or otherwise is a lie.  The account is gone, please look for new jobs
My primary is on that list as well but we're still going strong and hard so not sure if I believe that or not. Also a local hospital is on it and I know for sure they don't outsource.
new primary

I was given a different primary once. It was a brand new account. I tried it, and really didn't like it, and when I asked to go back to my old primary they said that was perfectly fine and put me back without any hassle at all.

I have added another secondary a couple of times, without any problem as well.

That was my primary for 5 years (sm)
also and right after the first of the year *poof* into thin air.  It was a peach of an account...dang! 
Do you have a primary account - sm
or do you have to work on several different accounts? Do you get a lot of feedback during training? Did it take you very long to start meeting line requirements? Do they have decent insurance? Thanks!
They have several accounts. My primary
runs out regularly, but my primary has an abundance of work. 
I've had my same primary....
since I hired on almost 3 years ago and only had to ask for a backup account this summer. Other than that, I've not needed another account.
It was when I worked at YOG -- primary account was 95% ESL. BUT, it's not so bad ...sm

Generally, a lot of times they say the same things in their review of systems and physical examinations, and you can make up little normals for each doc.   Tough way to get your start, though -- sorry.

By the way, I don't think most acute care accounts are that heavy in ESL, but a number of 70-80% wouldn't surprise me.

Good luck!

Mine primary is internet
My primary account is all internet with no phone line. My secondary account uses a C-phone with a phone line. Some of their accounts are internet-based, and others use a C-phone with a phone line. I love them both.
Is this happening on your primary, as well as your back up
accounts? Have you called management regarding your situation?
I don't have to be management to know I have a primary account
that I work on and have backup accounts. If you have problems with ESL doctors on a certain you should let someone know. I had this happen before on a backup account and they removed it from my pool.

I myself find it interesting that people who don't work for them and have never worked for them are posting below bashing the company on heresay.
I wish my primary paid by the minute...
No one ever seems to know what they are talking about on that account and they take FOREVER to get through a report. Some dictators will take 15 minutes to dictate a 50-line report because they are shuffling through papers looking up things or just saying umm..duh.. I also have one dictator who will repeat things constantly, sometimes repeating the same sentence 3 times! I'd be making about $5 more per hour if I were paid by the minute... This wouldn't be a good deal on my secondary account though. There are a bunch of fast talkers and mumblers on that account.
Can you give any hints as to your primary?
like initials or what type of hospital (assuming it's a hospital account) it is?
I love the company too. I have a different primary

account that has been running low, but just when I think I might need a backup account, the primary kicks back in.  I think these smaller companies are the way to go these days. 

I think it depends on your primary acct; sm
I've noticed some STMs give more leeway regarding shift windows, and usually it is based on turnaround time for your particular primary account. I think I would approach my STM again and ask more specifically, Why does STM X say this and you say something else? Probably you would get a clearer answer. It never hurts to ask.
Losing primary account.
What happens?  I haven't been working for an MTSO long enough to know (worked in house for the last 5 years).  Could someone please tell me their experiences?  I work for a large MTSO, so I am hoping that I can get placed on another account, but really, I don't think there are enough slots to fill all our positions.  Any thoughts?  Please HELP.
To losing primary account
Can you tell us which company? The moderators say it is okay.
so have them change you back to your primary.
My primary had zeros for every worktype
about 1/2 hour ago. VERY low, espec last few days. :(
I don't have work on primary OR secondary. nm
Not a single job on primary or secondary. nm
AGREE! When my primary account went ISR........
I took about a $200 to $300 a month pay cut. Don't think this won't happen with this new system. Will soon be paying them for the priviledge of working for them.
TT gives you primary and secondary, how do they do work pools? sm
Do you get primary one work type (BORING) or do you get a fairly good mix or how do they set it up?  TIA
When I worked there, I had a primary acct and 4 other accts. SM
Pay was okay. There is a site for MTs to get samples from different accts. You can also email other MTs on the same account and ask for samples. I left before they implemented the new platform, Cornerstone.

PS. I worked for MQ before Spheris, but I left before all the major changes took place. Of the two, I preferred MQ.
Further away you get from primary source, more chance for errors
But can you explain what you mean by true QA editing? Isn't all editing of VR true editing? Or are you QA'ing what has already been edited? Sorry - clear as mud I know. Hope you get what I mean.
Its my understanding your pay is based on your primary account sm
I didn't ask that specific question but that is how I understood it when it was explained to me.
Very low on my primary account with my FT job, but busy with my PT jobs. sm
Unfortunately, I need the lines at the FT job not only for the $$$ but to maintain my benefits.  Kinda scary. 
My primary is caught up, but other accounts have some work. NM
Yeah, and I can bet that account used to be my primary because it rarely has work now!
your company takes overflow or has a primary account
I really have no idea if this applies to your current situation, but when I worked at a hospital and a large MTSO took our overflow, some of the girls I worked with had no qualms about leaving (or perhaps assigning, can't really remember now) the horrible doctors to the MTSO. We had a monitor that showed all the jobs waiting in queue, and they would (or could, anyway) go down the list assigning themselves the good ones, thereby leaving the bad ones to the MTSO. I worked radiology and everything was in-house for that, but I would watch the acute care ladies do this.
I suppose it probably varies with each account. My primary has been slow sm

since the holiday, but I am able to get my lines.  I'm hoping it picks up soon.

Hope this helps.

My primary is even busier than usual and my back-up has been looking for extra help. Maybe time for
My primary account is a hosp in new orleans so I'm wondering if we'll have more charts in a fe
I don't understand it. We've been consistently running out of work primary and secondary the
I quit.
to lost at sea
Please, please email me.  If there has been a mistake, Lee certainly makes up for it.  She takes care of people, but with everything going on, I can help. 
Not sure about if they have lost a lot
of people or got a lot of accounts, but they do not pay for spaces (at least they did not a few years ago when I worked for them). Very rude QA at that time.

I was at a lost today on the call, but it was not far into the call before i knew what i was up before it was even said. I have been looking like mad for a new job today. I have loved my job at HIS and now i find myself scared and worried how I am going to support my 3 children and myself.

Most of the companies i have found only take those with 2 or 3 pluse years. I only have 1 year 3 months in wiht HIS.

I too have shead tears today and said a lot of prayers that i find something before the bottom of the basket falls out of me and my kids.

They lost me
And I tell others to save their money.  Why should we support the AAMT when the AAMT does not support us?  Let them get their money from India and the Philippines.
They lost me
With a little luck, this will be the death blow for AAMT just like it was for the employees at Heartland.
They only lost the
2 accounts but site 120 also had the urgent care clinic work at 121 and 131 that were associated with a part of site 120. Site 120, 121 and 131 had a LOT of work but now it's feast or famine.
there's no 153/154 either. That's 3 lost.
no msg
They lost everybody!
They did lose a TON of people, including almost everybody in management! Since the SPI takeover, they totally stopped caring about their employees and treated them all like second class citizens! I know that was my experience! I am so glad to be out of that place! I make a ton more money with my new company since I get paid for spaces now, which I did not get paid for at Cymed/SPI!
not really lost

They are owned and run by the Philippines, so they didn't lose anything really.  Everything is run out of there now. Boy just try to find out who does what, nobody seems to know anything.  It's just awful awful awful.  Cymed was headquartered in TN, Spi bought, took over, moved the office, now some chick in Virginia answers the phone with a list of phone numbers but knows nothing or nobody. It's like this huge secret who does what now.

They Lost
DeVenture LOST the case.
I think everyone just was lost on the ...sm
fact that referring to an Asian descent person as Oriental was not PC. I have to admit I honestly didn't know that myself. Learn something new everyday.
That isn't why you lost your job...

No one cares about what is in the medical records right now.  Type it and file it and the lawsuits will come down the road...  probably by that time, the company will be out of business or in India or feel they won't have to face that. 

Hey, aren't we supposed to have a push to reconcile our medical records?  Everyone will have a set that they can take with them to each doctor?  Gee, what do you think will happen when patients find out exactly what CRAP is in their records.  Can you say L-A-W-S-U-I-T?  Come on, all together now... 

Lost my job to EMR
They kept saying that it wouldn't happen, that they would still need us, blah, blah, blah. Then about a month and a half ago I got called into the office. Myself and the other Transcriptionist were told that as of the end of August we would be without jobs. Now, if I want to get paid at all, starting Monday I have to go in-house through the end of August and work in the medical records department. I'm switching to general and legal transcription. As soon as I can find another full-time position, I'm quitting the MT business. Although I'm sure at one point that will go by the wayside too.
Don't think we lost any........
because of losing accounts. I believe the MTs on the accounts that were lost were just redistributed amongst other existing already low-volume accounts, which helps account for the NSA that we see so often. I think it is good that a company tries to keep employess on if their account goes away, but not at the expense of others who need to make a living as well.
No work on Edit Script, no work on my primary
I bounce between several accounts and 2 platforms every day and have been for weeks.  I only see my primary maybe one day a week.  I was so excited to start with TT last fall after 11 long years with MQ and today I'm sending my resume out again.  It's makin' me sad.
Have you tried to go with the account they lost.