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Of course managers can control workflow.

Posted By: sm on 2008-12-19
In Reply to: They can manipulate Editscript - mt

That is their job. The alternative would be to toss everything into one giant pool, and you would get whatever comes next regardless of account or work type. As far as deleting jobs, wouldn't a job deleted from Escription be deleted entirely thus not reaching the client and no being able to charge them for the job? That doesn't make sense at all.


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how is the workflow at Cymed?...sm
especially the oncology account.  I am looking at accepting an offer there and have noticed some posts about low work and did not want to get into another job with no work.  Thanks. 
Huge question re Q and workflow

Can anyone explain a company being out of work and then Q-ing you work dated two weeks ago?  Is there somebody out there who is a seasoned MT (like me!) or somebody who has been on the administrative side of this business who can clue me in on how work is Q'd? 


I am so confused.  Do the long-timers get the work first?  I have been with this company three months and get work in spurts.  Last week, October 2 and 4, I was transcribing reports from September 15 and 18 !!!  I have asked for an explanation of how the work can be so sporadic but no answer.  It is very frustrating because I like what I do and want to stay busy and hate to change jobs again after twice removed from MedQuist.


Thanks in advance for any input someone may have.


 


 


Don't know about that DragonMT Workflow software they're using.
s
That was not a complaint - just a statement. Can't figure out the companies workflow problems.
x
If you want to make steady money then run away from FutureNet! Totally unstable workflow..nm
d
Control I
I agree with you regarding ulterior motive.  The simple answer is to DEMAND to know up front when working with Ex-Text whether Ctrl I will be used and if not, WHY NOT.  If no answer to this or if given some vague answer, DON'T work for them. 
Control I
Not being able to use Control I sounds suspicious to me.  Dictaphone can set up any line count in Control I.  One woman in Florida is paid and charges by every 37 characters and dictaphone has that set up.  So anyone stopping you from using Control I has their own motives. 
They have control over it
.
Of course they have control, you don't think they are going to gyp themselves do you.
nm
Same goes for managers
If you kiss a** you can get into a position of power there regardless of whether you have experience, knowledge or even are a newbie. They hire very few people for their power positions who actually know what they are doing for fear of being one-upped by them. That is why so many of them are on their power trips so they can feel important. People with real knowledge and experience usually don't have a need to do that unless they are jerks.
Considering what the managers have
to deal with between the clients and staff, as well as the weekends they have to work and I don't, I don't begrudge them (or anyone else) a spa weekend. It's not as if it's a trip to Tahiti. I would rather work with people who have had some sort of stress management anyway.
but one of our managers
sent out a thoughtful token, probably did it out of her own pocket, would never expect the company to give a dime more than they have to.
there are managers and then sm
there are managers. Some of then ignore all emails from MTs. I just is according to who you get as STM. They are not all created equal and some are incompetent.
A lot of the managers at OSi came from MQ
 
Must be from QA managers at OSi
consider the source
SPI managers
Ditto to that.  All of the managers seem to be replaced by MQ former managers.  The director of OP is MQ and every time you turn around new MQ manager.  Run run run
How are the managers there?

To the OP, this is just a classic example of KS PR control

My facts cannot be wrong, as this is what happened specifically to me. I do not have to stretch the truth whatsoever.  The true version is colorful enough.  Imagine being hired and thinking you are going to have an unlimited amount of work, quitting your old job, only to find out a week later that not only you, but the other girls on the same account no longer have any work.  Sorry, the deal fell through.  Certainly not MY fault, but KS's.  The thing turned out to be that the account was just an overflow account.  Go figure. 


As far as the bounced check goes, I don't know what "one of the 8 means", but my checked bounced and I received NO letter from KS's bank.  As a matter of fact, I had to email again and again and, yes, again the office to get my money and fees paid.  It took quite a while.  I have the paperwork right here in my desk.  I have proof. 


To the KS MT who says I need to get my facts straight, I believe this is once again Lee pretending to be an MT or one of her management team trying to deflect the truth.  It is the usual way of KS. 


If you do take a job with them, I wish you good luck and I sincerely hope that you do not have the same problems as many of us have had.  


I use Control F or find
I go to top of each page and do Control F and type in name of company or whatever I am searching. Seems to work pretty well and quicker than reading through all the posts!
Also Control T (indent),

Control X (cut) and Control A (select all).


I need these functions to do my other job.  I got around the problem by changing the Control X, T and A commands to function keys on my keyboard.  This way, I can do both.


Control and quality
You know, MTs can't have it both ways. On one hand, we seem to want recognition that what we does can impact patient care and thus is very important. On the other hand, we don't want to be held accountable for the errors we make. When a patient's chart has a major error in it, that can impact patient care. And unfortunately sometimes the only way to get people to wake up and pay attention is by  penalizing them for those errors and for going so fast they simply are not paying attention. I've never had a deduction for those kind of things so perhaps can't really speak to it, but the way I understand that policy it seems to be quite fair to me.
Question about using Control I. sm
I'm in a similar situation and feel my I Chart line counts are pretty low. Do you mean to use Control I while in the I Chart program or use it while in the ExText program? At least I can verify how many reports and what my line count is in I Chart but the fact remains that I Chart is slow to give results and usually I receive my totals after hours.
Control-I in EXText
is what I use. However, if the MTSO will not allow you to use it, then it will not help you. Control-I in EXText counts the lines immediately. I don't use I-Chart for line counts for that reason right there...too slow!
If they allowed use to use Control-I,
they wouldn't be able to manipulate the line count!!!
They disable Control-I
to be able to control the line count...could be good, could be bad. Depends.
they've got control and it's not going to get any better....
until they get tired of the game or nobody plays anymore.


Why do you think you will be OK with this if you cannot have the self control to diet now? sm
It is failing because the underlying reasons are still there. The basic one is -you will be fat if you eat too much and exercise too little.

No, I am not skinny or naturally thin but I am average weight and have self control to not eat junk food and fast food and triple portions and I exercise. Every day whether I feel like it or not. It is a commitment and having surgery is both a dangerous thing but also a cop out. You want to be there for your children? Great, but what are you showing them? That you can do whatever you want and wave a magic surgery wand and poof! no more need to have self control. That is not a good thing to teach your kids. They need to see good eating habits, good exercise habits and no excuses. Kids are heavier now than ever and if they think that there is a magic surgery at the end, like many parents are teaching by example, why should they try to eat healthy and exercise?

The scariest thing I ever heard is that the children now are the first generation ever that have an estimated life span SHORTER than their parents because of obesity.

What are you showing them by taking the easy way out? Do you make them do homework or make excuses for that? Do they do chores and know what work is or do they get everything handed to them? IT IS THE SAME MESSAGE BUT IN A DIFFERENT MANNER!
They do it to control how much you make.
Once you start making decent money they will put you on some other WT or hospital.  It's the way FN operates and has done that for years.  The comment below by the MT that does 4 jobs then E-mails for more work is delusional.  I'll like to see what she has to say in about 6 months (if she's still there).  They also have posted for another new client starting next week. I didn't like the fact that they control my work - I have never come across that except at FN.  Glad I'm not there anymore.
That's why they pay 9 cpl they control your work
Sounds like pretty good money but you end up making just as much as 7 cpl because they dish out the work.
Do you not think we have quality control
just because we are on VR? Where are these people getting their ideas from? Are you just assuming that there is not quality there? If you have a good platform and MTers to teach, your job can be a breeze.
And there are some that can't control their mouths. How's the
nm
She is still there now, but I keep getting different account managers. nm
xxxx
The problem with their QA managers is
in the MT business. One was a former nurse who was absolutely horrible - power trip from hell - unreasonable, mean, nasty, rude.  Now she's been replaced by a some hick who 2 years ago was in an OSI company email  being introduced as ". . . is working towards learning to be an MT well enough that she can work at home without supervision soon. For now she's working in-house."  Too many people in their QA department who have no experience and weezled their way in by kissing a$$ or "knowing someone" who can get them into OSi in a position of power and then WATCH OUT.
Interpro managers
Anyone have experience with Interpro management where they were made to feel stupid, lazy, an inconvenience and almost accused of lying about something demonstrably untrue...trying to figure out if it is me being over sensitive or if they treat everyone this way...need my job, but need respect, too..
Not all managers were transcriptionists.
I know of one manager who used to be in marketing. She is still there now. She is and/or was not very well liked because she was not a transcriptionist. There is no teamwork. I tried teamwork, until the manager put an end to it. They could care less if you get a lunch break as long as the work is done. You only know about your manager and co-workers. You would know nothing about other account managers and their employees. They changed their name because TSI has a bad reputation. They were losing accounts. They laid off people. They can't afford incentives. The insurance premiums are insane.
Put it this way, the managers over the supervisors
are lucky to make that in some companies! That is way over the top, I highly doubt it.
All managers want yes people but OSI is
nm
Which companies allow managers
to work from home, other than MQ, and does not require the manager to type on the accounts? Thanks in advance for your help.
SPi Managers Mtg and Stuff

OldTimer, are you a current SPi employee?  Maybe you are and you have some inside information I don't have, or maybe you are a past employee with a grudge, it's hard to say.  Your information doesn't seem current. I am a current employee.  The managers did have a quarterly account manager's meeting in Nashville.  I don't know who your AM is, but I have a great one and I trust that she discussed with the other AMs with regard to line counts and work availability, etc.  I do know that it is not as you said at all, there is not a condition whereby only a few MTs are trying to do the work for a whole bunch.  There are plenty of MTs who have worked for SPi who are not going anywhere in spite of the fact that things were slow getting back to normal after the holidays.  Things will pick up.  We are all sure of that, this is a big company with new accounts on the horizon. I am not going anywhere, I love my account, my account manager, and will work through the recent changes.  No matter where you go, there is always going to be changes.  You just have to ride them out.


 


Those new micro-managers -sm
need to justify their full-time salaries (that we wish WE had)  by putting in their daily 2 cents' worth  with daily email (to show management that they are actually doing something) -- by either:  (1) chewing us out about something, real or in their minds (See, boss, I'm on the ball     -- or, conversely,  (2) the condescending email telling us what an awesome group we all are when we get them out of trouble and back into TAT, which we, up to this point, we happy to do.
Account managers
All I can say is GIVE ME A BREAK!   I hear nothing but complaints!
The managers are so out of touch!
They are so counting their money and bonuses they make by overhiring and having great TAT, they completely forget that we are making zero dollars because each of us are battling for each job. How self-centered and ignorant is that? Like a table which shoots its legs out from under itself, the table will soon be unable to stand!
Control I tells me I have no right to access (sm)
Isn't it that way for all?  I'm new at this.
MS in FL has owners who are control freaks and whatever happens
There is one person there (still after 4 years) who would sell you down the river if he thought it would make him look better to the owners but tell you to your face how wonderful you are, unless you have the putzvah to politely debate the issue. Then his boxing gloves come out and the verbal abuse begins. It really is slave labor there. I've been in the office, I've talked with the owners. I know things will never change there unless they start losing clients, but the clients they currently have are so grateful ANYONE will transcribe their reports, they STAY with MS!

And that, my dear, is why nothing changes at MS in FL.
How do you control speed of voice?
I work with editscript also and have the footpedal nightmare. I can get the files over to the express scribe no problem, but cannot control speed. I can fix manually, but the second I touch foot pedal, speed goes back to mouse voice speed. Any suggestions? Would be very helpful. I actually went through the foot pedal nightmare and got the 9pin and even the co. couldn't make it work!!
Not many people have control over their clients!
If you are in an overflow situation, where you have people who work for the hospital and who work for a service - the people in the hospital get the work first.

The options that a company has is to only take full outsource contracts, but sometimes that is not feasible.


It is frustrating for all concerned.
Check under Control R and see if there is a list.
On the accounts I do, there are some, some by dictator name, some are generic. I've only had one MD say, use my normal for the physical exam. Otherwise if I get to use one it's just because I looked for it.
What would the control I show you that you can't see on website? (sm)

And do all companies who use Ex-Text block this function?  What does it accomplish?


it sounds to me like control the end result
would mean the way you format things, insisting you use spell check and that type of thing. I had asked for clarification earlier this week, too, as to whether they in fact could place any type of line count on IC. The info on the IRS web site looks like not.
Is Futurnet out of control with their new accounts
nm
It's called damage control
They are reading this board and they know they are going to lose a significant number of MTs. Now how is Dorothy going to look to Transcend. She probably promised we were the most faithful robots ever and would follow whereever she leads. Now Transcend is going to have to hire more MTs to cover the accounts.