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Serving Over 20,000 US Medical Transcriptionists

That is the problem on my account...they overhired (sm)

Posted By: Old MT on 2008-04-21
In Reply to: I recently changed to FT from PT and there is a big difference. sm - KS MT2

I really hope they do try to rectify things with the accounts that are overstaffed because it is a great place to work and I do not want to look for another job.  All I want is steady work on my account.  I know it's hard to staff these accounts because they can't really predict how much work there will be.

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No TT overhired for the overflow account
they are putting those MTs on the other accounts.
Same here. I am sure they have overhired! sm..
Sad, because I really, really like FutureNet but I have been testing all week during the downtimes with FutureNet (which has been 20 out of 24 hours a day it seems)....I believe they have overhired and it is not fair.  I know that they have to meet their turnaround times but maybe they should have given some kind of incentive.  I know that may sound rude but everyone, at times, has hard times and cannot be there for a day or something.  But to actually go in and hire WAY TOO MANY people to make it where you cannot even come close to what you were getting is just ridiculous!  Why is always feast or famine?  I wonder if a lot of people are quitting or have quit because I know from my experience, my pay has been cut down to 1/6 of what I was getting prior...and my family and I cannot live off of that.
MDI-FL has overhired again.
DSG has overhired once again!
What primary accounts?  Bounced around all day scaping the bottom of the barrel because there is hardly enough work to go around.  Some of us have been there for a long time now and helped to keep these accounts afloat when there were only a few of us working when we said we would. 
More than likely overhired (sm)
I have been with them over 2 years. I have seen the volumes go and up down. I can always tell when they overhire and then it will level out (at least with my account).

I have noticed the work is running low on a lot of the accounts. So......who knows....time will tell.
If like MDI-FL, they overhired and no work.
Webmedx has overhired
Hired all of Medquist employees and now running out of work. Have several accounts that I work on, so that is not the problem.
I don't think they have overhired, but they hire
way too early for a new account.   From reading the message boards there are people who have finished training for an account that isn't even due to come on-line until December and I know at least some of them are working on other accounts until their account comes on-line.

They may very well have overhired, although there are usually at least 5 accounts who have OT on them almost every day.
They have overhired once again. Not much work
They have overhired for management sm
and are screwing the MTs. STill spouting the same have a nice day, we appreciate you policy. They bought another MT company last year, have totally partnered up with the totally bogus MT org (whom no decent MT has anything to do with), hired a lot of people from there for management, and have an agenda that is OUT OF CONTROl. Nothing there is to benefit the transcriptionist. Hope I die before I have to retire from there with nada.
True. I am leaving. They have way overhired and (sm)
just cannot make money with them. Thanks for letting me know I am not crazy!LOL!!:)
If they overhired it won't be a problem for long.
People get tired of them screwing with line counts and checks not consistently on time ...... and leave.   I can't believe they are still in business. 
TransTech has WAY overhired recently

May want to reconsider their offer or you could end up with insufficient work along with some of us - not all but some of us.

I think they way overhired and I told my supervisor that too.
I'm on escription, clinic and hospital and all is low/out.
My guess is that they've overhired again. nm
still, though, overhired. companies would get more cooperation if (sm)
they'd cut back on that. and, yes! communication - conference calling - using the voice so nothing is misinterpreted.
Someone suggested everyone has overhired a lot of former MedQuist people -
Not sure if this is true or not, but it is one possibility. A friend of mine says her checks have been less than half what they normally are for June AND July. Let's hope it picks up for us all soon!
Sounds like you are suffering from the overhired syndrome that is

causing lots of us to look elsewhere.  There are lots of MTs who work for more than one account.  They can't be without work so they juggle.  I don't see a conflict with working 2 jobs, unless both are full-time and then juggling them might be an issue. 

I've worked 3 jobs at once, 1 full-time and 2 part-time, but that was back in the days before work was offshored and VR and I had a ton of work and just couldn't do all that was being asked of me.  I have worked 2 for a short time while starting a new one and not wanting to quit the other one until I got a feel for things. 

They have overhired for the summer. We will ALL be running out of work!

They thought they had a new account and it was not a go, so overhire again.  They are just running this ship TOO TIGHT



I agree. Though I have found the IC job still overhired, I do better at my employee job
I stuck it out for too many months with my IC job as my 1 and only job. I got lots of accounts and tried lots of ways to get work, 24 hours checking. My paychecks were still pale. This went on for way too long. It was TAT and overhiring. Good for them, not for me. So, I decided to go with a big national I worked with years ago, as an employee, and took a split shift. Best move I have made in years to go back to the national. I have been drowning in work and my paychecks are finally getting to the old days, 2 or 3 years ago. I will definitely not let my IC job go but I will never depend on it again. As long as I show up now and then there, I have both jobs. Use the IC for pocket money and in case the national runs dry which is doubtful, I never have to go to tertiary accounts. It took me a very bad year and lots of jobs to find a good fit but I hope that people out there do believe it is possible to earn a good living. Just trial and error. And to those who work directly for a hospital, please count your blessings. I took my position directly way too lightly. Of course they have outsourced now. But it is possible to be back to 40K or more again, just hang in there!
look, they probably overhired, they don't care if 100 transcriptionist quit, just hire more.
Platform a bit slow, loads of material to know on each acct, they overhired
for the acct they put me on, so I sit and wait for work to roll in. They gave me a secondary acct, but again I wait. I think some are happy there, I might be if they didn't overhire and they beefed up their platform to move a little quicker.
TransTech has no work; that is why; lost accounts; overhired significantly BAD nm

Does TT care?  No, they get their big paychecks no matter if the MT's do or not.

That account in Texas was not a MQ account. They did not use DQS on that account until KS started.
They are moving 3 other accounts to DQS between now and January 1st. I asked. The MQ accounts they have gotten in the past did not go to DQS. I followed my old account, which is how I know, and it was Meditech. The account is still run by KS and is a big account too.
Repeatedly told another new account would come soon, but it never did. In fact, our slow account is.
everyone else's backup account. What a disorganized mess.
Then when we MT's are **thrown on** an account because of lack of work on our account

What is so hard to understand about that? 

Then we have that account info filed away in a folder in our Outlook Express by name of account and can look at past emails sent out regarding that account.  Not fun to be tossed on an account that you have never seen NOR ever received an email on.  Sounds like business to me. 

You are wrong about the account. KS dumped the account for several reasons. sm
It happened quickly and was unexpected but it was really for the best. Keystrokes does not string people along or lie to you. After being with MQ for too long, I am happy there, although it is not for everyone.

I really would give them a call as the other poster suggested. That whole situation was a nightmare for everyone including management but the account pulled a fast one on them.

I have the facts on this because I have a good friend at the hospital and what she told me matched what my manager did.

I know that they are trying to give more when so many companies are giving less and taking away more.
My account has lots of work..ask for another account/nm
The account I am on only requires 1200 lpd. Maybe it is that particular account. Ask them if they
have a lower one. Doesn't hurt to ask. I do anywhere between 1200 and 1800 lpd. Sometimes it feels impossible to do 1200, sometimes the 1800 is quick. Depends on the doctors and the day for me. I do average 15,000 per pay period though, which is 1500 a day. Not impossible by any means, and I never go over 40 hours a week. Most weeks, I am closer to 35 hours with lunch breaks and life.
I think it depends on the account. I have one account that pays sm
$2.25 for specials and one that pays $3.50. I was on one previously that did not pay them different at all, but they were all short and mostly PICC line placements.

I worked for a hospital that went to KS and they were not charging extra for the specials. I know what they charged per report, and there was no way they were getting rich on the difference after taxes and all that. I was suprised. I was in on the bid review and the average to charge was between $1.75 and $2.75 per report or 0.13 and 0.15 per line. There were 15 companies that bid on the account, and all were within those ranges.

I went to KS about 6 months after the hospital outsourced to them. When we were displaced, I accepted a different job in the hospital and hated it.
That is not true. It varies from account to account. I have
several internet accounts and on some you do have to input the patient information.
I know the account. It is "hybrid" account that is a version of sm
Meditech that is a cross between Meditech Magic and Client, more like Client than Magic. I have been on it since October now do 1500 lines a day; it took me a week to get up to speed but they really helped me. I only know which one because my lead told me that they are adding 10 people to it because KS is getting the whole thing now, only doing 1/2 before this. I love working for Keystrokes :)
Account wen to speech from almost the beginning of the account --
Don't like ExSpeech at all.  Very bulky and cumbersome.  Much better editing programs.  I prefer to straight transcribe on ExText.  Pay drops horrendously.  But wave of the future for MT's.
The account I am on is internet only. I think it depends on the account. nm
My main account must have been an overflow account. We would
go several many days of the month where we could not pull work, so we all had to go to secondary accounts and there are very few accounts that could absorb the extra people. 
Our account is an acute care account
We are low on work too and have been for almost 2 months.  We know what is happening to our work though as our supervisor admitted that the work is going overseas.  Even though we have 24-hour TAT and we are transcribing reports as they are dictated, they still insist that the work dictated after 7 p.m. has to be sent to the offshore service.  It makes no sense to me as we have coverage starting from 6 a.m. and throughout the day.  I think it all comes down to bottom line and it doesn't matter if we have work or not because it's cheaper to send it overseas. 
but hoping from account to account
without learning the accounts I am on will not help my line count, or help me.  I need consistency in my work.  I was told one thing, and am getting something totally diffrent.  I know most jobs will be slow, but I was told one thing and now have to do something else.  There is no work on a daily basis.  I am a newbie to this field. I have a chance to work somewhere else stable.  Sadly,  I have to take my chances else where.
Maybe it differs from account to account
It seemed to me that I was getting my lines quicker on the new system.  But that is just my opinion.  I am sure that it differs from account to account. 
Yes, jumped from account to account
Constantly rude office staff (especially payroll who often made mistakes).  Poor technical assistance.  Poor support on accounts.  Very slow to reply to problems.  Like to lay the blame for problems on an account with the MT instead of poor training and support by the office. 
Yes that was the account I was on and it was GREAT account...sm
So if they are going to mess several things up: 1) Pay for their employees, 2) Losing a big account like that one, 3) Hiring supervisors that just wanted to chit-chat and lose production then I would think that is NOT a company to go for. But I had to learn it the hard way - having my payday be weeks late during Christmastime. But I gave them the benefit of the doubt for 2 more paydays - they were late also....
The account I was on was ALL ESL. They were paying me 9 cpl, but the account was so bad, I
never made any money.
When you get switched from account to account
it makes it very difficult to attain their 12,000 line requirement. If you don't make your line counts, you get moved to part time and lose your benefits. If you are already part time, you get your line rate docked. In order to prevent this from happening, I used to have to work more than 40 hours a week. It seems that this is their goal...to keep everyone from having benefits...instead, they are losing their MTs. I was staying at OSi for only 1 reason and she seems to have fallen off the face of the earth. I am most definitely looking elsewhere. I'm gettin while the gettin's good!
What account or type of account are you on? nm

OT is based on account. One account may
run dry, but another is overflowing. OT is requested for that specific account probably for hte MTs covering that account as they are the ones familiar with it.
For each account is a different set of account specifics.
I left WMX due to consistent lack of work despite 3 accounts.  My current company gives a primary and a secondary and there is enough work on one or the other to get my lines and then some.  Still 2 different sets of account specifics, but only 2.  Someone posted they had 15 accounts at WMX and were still out of work.  I didn't work for MQ, but sounds like the same situation at WMX. 
Thanks! Yes, the account is ExText, so we would be on the same account. sm

They are still hiring if you change your mind. 

Also, I am working part-time for Encompass.  The account I am on also uses ExText, and I would not hestitate to recommend Encompass to anyon either.  I feel fortunate to have found 2 great companies.

If you want IC work, I am also still working on a limited basis for CardioScribes.  It is just cardiology transcription and the work is easy.  Their platform is Wordscript, which is a Word-based platform, VERY easy to use.  However, I really prefer employee status now, plus with the above 2 jobs, I will be making about 1 cent more per line plus having benefits and my taxes taken out.

If you go somewhere else, or if you decide to stay where you are, good luck! 

Does it have to be an account your manager has or any account? nm
New Account
It's probably because they are hiring new MTs to staff a new account.
New account? - sm
Then why not spread the new work out to the MTs sitting there waiting for something to do instead of hiring new people to take work away from them?
It's definitely more than 1 account.
It happens each time they add or convert a new account to BT.  They may get 1 port taken care of on one account and then it happens on another.  When they first started transferring accounts to BT it was ALL the ports on some accounts.  It has been a nightmare for MONTHS with this platform.  Yeah, I'm sure they'll get it all straightened out eventually, but how fair is it to expect US to take the brunt of the loss for months while they get things in order and what does that really say about them and their concern for the MLSs?
Which is exactly why the account I am on
now dropped MQ and went with a different company. Major reliability issues. It makes me wonder how they get new accounts when they lose so many!