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Then when we MT's are **thrown on** an account because of lack of work on our account

Posted By: we have all emails on that account, too. on 2007-06-19
In Reply to: Why doesn't Transtech send emails to - Email to ALL !

What is so hard to understand about that? 

Then we have that account info filed away in a folder in our Outlook Express by name of account and can look at past emails sent out regarding that account.  Not fun to be tossed on an account that you have never seen NOR ever received an email on.  Sounds like business to me. 

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    My account has lots of work..ask for another account/nm
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    Repeatedly told another new account would come soon, but it never did. In fact, our slow account is.
    everyone else's backup account. What a disorganized mess.
    You are wrong about the account. KS dumped the account for several reasons. sm
    It happened quickly and was unexpected but it was really for the best. Keystrokes does not string people along or lie to you. After being with MQ for too long, I am happy there, although it is not for everyone.

    I really would give them a call as the other poster suggested. That whole situation was a nightmare for everyone including management but the account pulled a fast one on them.

    I have the facts on this because I have a good friend at the hospital and what she told me matched what my manager did.

    I know that they are trying to give more when so many companies are giving less and taking away more.
    The account I am on only requires 1200 lpd. Maybe it is that particular account. Ask them if they
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    I think it depends on the account. I have one account that pays sm
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    I worked for a hospital that went to KS and they were not charging extra for the specials. I know what they charged per report, and there was no way they were getting rich on the difference after taxes and all that. I was suprised. I was in on the bid review and the average to charge was between $1.75 and $2.75 per report or 0.13 and 0.15 per line. There were 15 companies that bid on the account, and all were within those ranges.

    I went to KS about 6 months after the hospital outsourced to them. When we were displaced, I accepted a different job in the hospital and hated it.
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    I know the account. It is "hybrid" account that is a version of sm
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    Could be the account too, I don't know how they work out their pay...
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    What account do you work on? My
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    Not making enough money for family.

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    So do you work the ER account or
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    I am just looking for a permanent home where I can stay, instead of signing on and then finding that the line requirement is impossible because there are so many residents, PAs, NPs, and ESLs who are not organized, so leave huge blank areas on the audio or they are constantly saying go back and change, go back and add, etc, that your production is shot. Get a great audio minute count, but they never seem to look at that.
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    I don't work on that particular account but . . SM
    right now work is slow on every account.
    Wonder if you work on a different account? NM
    I work that account. It isn't all that bad. sm
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    a backup twice and no answer twice.  Luckily (or not) I don't have much of a life and can take 12 hours plus to get my lines in and end up making pretty good money.

    Other than that, I'm satisfied working for them, although I've only been there 2 months.  Is there a holiday differential?  I don't recall hearing anything about that?

    Hospital Account Work
    Go to mtdaily.com and check on their jobs page. There are numerous. Diskriter has issues; be careful. Of course, all places of employment have those, but some you have to be very careful with. It is great to work at home, and there are some great employers. If you don't need benefits, I'd suggest working as an independent contractor as you can set your own hours. However, if you need more discipline and the benefits, working for a national company might be great for you. Good luck.
    I worked on that account for a while and want to work on it again. nm
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    trouble getting my line count up.  I'm beggining to think I'm getting old and slowing down too much to be on a new account and new system.  Very disappointed in this.
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    for over a month.  I will not make enough this past pay period to cover the cost of long distance and my Internet connection.  I know they have other accounts that are behind that you can work on but I personally feel the account I am working on is so slow because they overhired on it.  Why did they not put those extra people on one of the accounts that is consistently backed up?  I am in the process of testing for employment elsewhere.  Other than this recent issue with no work/overhiring, I have always been happy with MDI.  I will be sorry to leave but I am sure that the others working on the account will be happy to see me go as it will be one less person taking their lines. 
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    It also IS internet, not c-phone.
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    I was thinking about applying because I know the platform and could use a big sign-on bonus. 

    I believe she said the account manager, someone at her work
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    Ask for a different account, they have plenty of work. sm
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    plenty of work on my account