Home     Contact Us    
Main Board Job Seeker's Board Job Wanted Board Resume Bank Company Board Word Help Medquist New MTs Classifieds Offshore Concerns VR/Speech Recognition Tech Help Coding/Medical Billing
Gab Board Politics Comedy Stop Health Issues
ADVERTISEMENT




Serving Over 20,000 US Medical Transcriptionists

I believe she said the account manager, someone at her work

Posted By: tnmt on 2008-02-01
In Reply to: who is angry??? - wah?

I thought I read that the OP said that the person at her work was getting angry with people asking questions. That's who I meant.


Complete Discussion Below: marks the location of current message within thread

The messages you are viewing are archived/old.
To view latest messages and participate in discussions, select the boards given in left menu


Other related messages found in our database

It really depends on who your account manager was - sm
There is one account manager there who is a b****! And that is when she is having a good day!! She switches people all over the place. There were other account managers that were GREAT and helpful. When I worked for them, I actually had two accounts that I worked on, and I can honestly say that I had very little ESL on both accounts, and the ESL that I did have were really not that bad.
So much depends on the account manager
you are assigned to and the account you are on. They have many accounts. After working on Vscript, their platform, and then other platforms at other companies.... Vscript is MUCH more user friendly and quicker than other platforms. An advantage of Transform is they are not anal about working set hours as many companies are or for getting a set amount of lines daily. Pay is always on time and direct deposit is available. I'd definitely check it out.
Beware Account Manager at Zylomed

Have been extremely happy work for Zylomed for almost 5 months now, had exclusive doc account to do every day.  Hired specifically for that account and specialty.  Former account manager tried to give me more work, could only do so much, but never, ever cut me off and not upload dictation for day.  Then--out of the blue they shifted accout managers, I got a new one who I don't think ever managed transcription accounts before.  She just jerked 2 days of work from me without notice and now won't communicate why she did it (knowing this was my regular work--my income!)  And, won't tell me if I've lost this account or not.  Won't respond to IM or email.   Am so, so angry and feel powerless over this--this person and her control over my income.   Will not let this ever happen again.  I've read so many sad stories on this board about such random withdrawal/no work available that I was afraid to sign on with a national.  But when I did apply and got hired. the hiring manager was so great, and so far I thought Zylo was different, so happy with their platform and direct deposit consistency.   How one ignorant, ill-equipped manager can ruin so much good stuff!  And cause financial problems.   I'm probably going to have to quit, but have to give 2 weeks notice.  I've gone to a higher up, but that's probably going nowhere.  I just want the account manager to not ignore my IMs and emails and let me know my status!  Anyway, it's back to the streets for me, I've had my own accounts for 10+ years, things changed along the way so thought it would be easier to just be a sub for someone else so tried this in early 2006.  Yikes.  Better put my selling hat back on.  I think chances are truly better out there finding your own work than selling your soul (and promise of livelihood) to one of these national outfits.  Sadder but wiser MT, no more nationals for me.   Actually, maybe it's one of those doors  I wanted closed (no accidents?) -- pay was low, I can do better on my own, just thought I could give myself a break and be a sub.   Grief and relief at the same time.   That's all, had to say to folks who understood.  I appreciate the forum.   Thanks.  (I'll answer any emails inquiring specifically re this manager.) 


 


Gave up nearly 60K as account manager with QA, etc., to get my life back.
I now make around 35K as an MT and am MUCH happier. I work around 5 hours a day as opposed to 10 or more, plus part of a day every single weekend in addition to that 10 per day M-F. I actually have free time now. Always working left me burned out and unable to enjoy all that money was doing for me.
Does it have to be an account your manager has or any account? nm
,
Part of your issue may be that your account manager is in India and there is a time zone difference.
It seems like it is just the opposite of us. Day here, night there etc..All I can say ... Good luck!!!
I did speak with my manager. Work was promised. No work there when I needed to work.
I see the reports everyday too, but when I get work it is of bad quality, then there is no work unless I work diffrent shifts. Thank you.
I am never out of work. I would mention this to your manager. sm
They are hiring because they have a lot of openings and must not realize that you do not have work.
I work at Focus and still have an Indian manager
.
I am disappointed too, but then again, the new operations manager used to work sm

at Medquist, so obviously outsourcing would not be something unfamiliar to him.  I have worked with them for over a year, and I truly believed the family thing that was pushed, but it does not have that feeling anymore.  I need to talk to Tonya, but my gut feeling is to walk away, just scrape it off like something bad on my shoe and move on.


I'm sure you can find something else.  The great thing about this industry is you can always find another job.  It may not be ideal and exactly what you want at the time, but something to get by until the right one comes along. 


Good luck! 


You say you work for Webmedx, but in what capacity? MT? Recruiter? Manager? I am guessing not an
x
Unstable account/unstable manager nm
,
Then when we MT's are **thrown on** an account because of lack of work on our account

What is so hard to understand about that? 


Then we have that account info filed away in a folder in our Outlook Express by name of account and can look at past emails sent out regarding that account.  Not fun to be tossed on an account that you have never seen NOR ever received an email on.  Sounds like business to me. 


I know I made over $60K as a QA manager. An MT manager
I am told is less money but definitely NOT as low as $36,500. I would not do it for $36,500.

The majority that I hear and see (and many are not advertised) are around $45K. You are giving yourself away for that. You might be working for a company that I received an offer from at one time. Great people but could not afford to work for that kind of money. Way too low to be on call 24/7.
My account has lots of work..ask for another account/nm
**
Keystrokes has great ortho accounts and a wonderful manager over the ortho work. sm
I have worked with them for 4 years and will never leave unless something drastically changes. I do not post here normally as it seems that there are so many negative people, but this is one I felt I could answer without being attacked.
Maybe is it for a particular account. I work M-F. You are required to work one weekend an month.
a
I used to work there and know people who still do...they have no work on clinic account but if you
are acute care or have experience in acute care you will be fine...
I work for them, have no problems with the account/work - sm
New insurance plan went into effect - I think it is really good, but that's just my opinion. They send you the equipment. They have incentive. I like it. Can't complain.
What account do you work?
/
Do you work on a VA account? nm
.
Could be the account too, I don't know how they work out their pay...
but maybe it could be based on whatever the account is willing to pay.  Not sure!
What account do you work on? My
accounts are rarely out of work.
you must be on the same account I am on. Not enough work

Not making enough money for family.


Don't see how we can be out of work when new account
to protect them, but what about us MT's waiting for work. Interesting when I hit my 3-month anniversary with TransTech, my work disappeared.  I am not sure what to think of TT at this time ... No matter how nice someone is -- supervisor, office staff, etc.), if there is no work, WORK is what pays my bills.
So do you work the ER account or
do you work their acute care accounts. He said that the pay is figured differently and that there is no 12-hour window with ER because of the require TAT.

I am just looking for a permanent home where I can stay, instead of signing on and then finding that the line requirement is impossible because there are so many residents, PAs, NPs, and ESLs who are not organized, so leave huge blank areas on the audio or they are constantly saying go back and change, go back and add, etc, that your production is shot. Get a great audio minute count, but they never seem to look at that.
I have a lot of work. I was going to say that maybe it was just your account, but your on 7?? WOW..

I would double check that something funky isnt going on with your work queue.  Maybe, it's not opened up all the way you get different work types etc.


I don't work on that particular account but . . SM
right now work is slow on every account.
Wonder if you work on a different account? NM
sssssss
I work that account. It isn't all that bad. sm
I've had worse too.
Any KS on account out of work (sm)
Does that happen very often? 
I work for MQ and have 1 ER account. I did
400 lines in one hour last night, straight transcribing, no speech recognition. Unfortunately, it's only an overflow account. When I do my regular 2 accounts, horrible, crappy teaching hospitals with idiot residents who rotate out every 3 months and are replaced with a new group of idiots, I only do about 175 lph. I love ER.
I work on there (if it is the same account). sm
I have been with KS a few years now and this is a great account IMO. Contact JW directly, as she is the lead, and she can help you. If not, call Becky at the office as she is over all the leads.
I'm looking for an account I used to work on.
Is it okay to ask about a specific account on this forum?  A couple of years ago, I worked for a known transcription company who serviced an account that I really loved, but I understand that company no longer has the account.  Now that I'm looking to get back into transcription, I would love to return to that account--but I don't know the transcription company who has the account at this time.  I'm sure some of you must work on it, but is it okay to specifically name a particular hospital/clinic here?  TIA.
I am on that account and you can work more than that. sm
Also, they raise your pay on there quickly!
There's no work on the account I'm on,

a backup twice and no answer twice.  Luckily (or not) I don't have much of a life and can take 12 hours plus to get my lines in and end up making pretty good money.


Other than that, I'm satisfied working for them, although I've only been there 2 months.  Is there a holiday differential?  I don't recall hearing anything about that?


Hospital Account Work
Go to mtdaily.com and check on their jobs page. There are numerous. Diskriter has issues; be careful. Of course, all places of employment have those, but some you have to be very careful with. It is great to work at home, and there are some great employers. If you don't need benefits, I'd suggest working as an independent contractor as you can set your own hours. However, if you need more discipline and the benefits, working for a national company might be great for you. Good luck.
I worked on that account for a while and want to work on it again. nm
h
I work for that account from home and it is
a great money maker. You have to move to Wisconsin for 6 months to train, though.
I have plenty of work on my account, just having a little .... SM
trouble getting my line count up.  I'm beggining to think I'm getting old and slowing down too much to be on a new account and new system.  Very disappointed in this.
I work for MDI-FL and the account I am on has been slow *sm*
for over a month.  I will not make enough this past pay period to cover the cost of long distance and my Internet connection.  I know they have other accounts that are behind that you can work on but I personally feel the account I am working on is so slow because they overhired on it.  Why did they not put those extra people on one of the accounts that is consistently backed up?  I am in the process of testing for employment elsewhere.  Other than this recent issue with no work/overhiring, I have always been happy with MDI.  I will be sorry to leave but I am sure that the others working on the account will be happy to see me go as it will be one less person taking their lines. 
Lots of work on my account... but I saw the
intrascript e-mail too. I am sure if you do not have enough work you can go on it. Contact the office.
I also work on the oncoloyg account...
and besides the usual Holiday slowdown, I was asked to work extra today and this weekend if possible, and I'm part time. I've been there for a month only, though, but in that time, I have not run out of work at all except during the holidays.
It's just that I work for a company who had an account .... sm
that was partly taken over by Focus.  That is to say, we lost part of that account to Focus.  The platform used is Escription, but my company is not part of Focus. 
I have been bouncing around from one account to another, and now they are all out of work!
Trying to hang in there, but I need to work, not sit around waiting for work to MAYBE roll in.
I work on the eScription account.
I know I was hired because I needed no training for the software. I don't think they have the time or manpower to train people on the software. They want people to be able to jump right in.
I work on an account that sounds just like the one being described. sm
The difference is that I stayed with it and make excellent money. There has been a lot of MTs removed and moved, but it is a challenging account in terms of difficulty level. I love it now. The funny thing is that you are all arguing a point that you know nothing about. No one can know what an account is like in a day or a week. Several of us have been on it since KS get it over a year ago and it has grown from a 2-person account to a 10-person account and I heard it will be growing again. This is because KS is willing to only put their best MTs on there and will remove those that cannot handle it. This is NOT a bash at anyone's skills, just a fact that this is a hard operative notes account. I might be good at it, but it is my personal specialty.

It also IS internet, not c-phone.
Same here, nothing sold, just account is gone and no work for me sm
unless they can get more accounts to come on.
Well I hope you get an account with work
>:(
Is their Meditech account out of work too?

I was thinking about applying because I know the platform and could use a big sign-on bonus. 


Ask for a different account, they have plenty of work. sm
I asked for another account and was placed on one within a week. The funny thing is that I went from Chartscript to Meditech and prefer Meditech! It is straight typing without having to worry about key combinations for bold or underline or anything else. Different strokes for different folks (no pun intended).