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Agree with comments above, good and bad, BUT SM

Posted By: Sally Forth on 2007-01-12
In Reply to: I worked for Spheris for quite a while. Honest answers inside. sm - editor

if you need insurance, FORGET IT. They recently implemented terrible insurance plan with high deductable (like $2000), no med coverage and $10,000 out of pocket expense for year.

Otherwise, it is just fine and I work on high level account with lots of ESL. Not a big problem. The company will work with terrible dictators to get them in line.

Just insurance stinks, as previously noted.


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Agree with some of the comments but
not all.  I didn't need Word for the platform I was working on.  It was called APEX.  It was ok but a little slow.  I also don't agree with the QA comments.  Maybe they have different QA for different platforms I don't know.  The person I was dealing with was very helpful and I could ask any question and get a quick answer.  I did leave Chronicle but mostly because I got a better job towards the end.  I don't think the office people have experience in this because some of the directions were mixed up and hard to understand.  I would probably say they are a 4 on a scale of 1-10.  They are friendly like they advertise but friendly doesn't always help.  They can definitely improve on there communication to the work staff.  Good luck though if you decide to go with them.
Totally agree with your comments. OP needs
to learn to relax & not waste her energy worrying about something that may not occur.This is an exceptional company to work for; however,things do happen! If, by chance, the trainer does run late,in all likelihood it's because he took extra time making sure one or more of his prior trainees thoroughly understood their platform. The trainers(operators)are just a great bunch of guys that go out of their way to ensure that you are comfortable - no matter how long it takes of their time. If they don't get with you in your allotted time frame, call them. They will get back with you & spend however much time is needed for you :o)
Agree. Funny comments better used on Gab
nm
OSI - good/bad comments?
I am considering a part time MT position with OSi and would like to hear some feedback from anyone who works/worked with them.  Thanks!
Good comments
Thanks for the good comments and sane observations.

In a perfect world we would all follow the Golden Rule and everyone would be happy.

Until then.........
Does anyone work for TTS.. Good or bad comments?
I couldn't find anything in the archives. They are hiring right now and it sounded like they had really good benefits etc.
Does anyone work for TTS.. Good or bad comments?
I couldn't find anything in the archives. They are hiring right now and it sounded like they had really good benefits etc.
Transcend... any comments, good, bad or ugly? TIA...nm
x
Exactly. That also goes for good and bad comments. Employers can be sued.
Employees can also be sued. Bad taste though and we do not need that type of thing. We have had enough of it on these boards.
All Type is a good company. There are comments down
this page. Just scroll down. You can check out their website at http://www.alltype.net

I know we need MTs.
I have a pretty good list. Any comments/corrections welcome. This is just from
what I have seen over the past few years in terms of growth, size and national accounts.

I put them alphabetical rather than size as I am not 100% on a few. There are 11 instead of 10 too.

This also leaves off a few that only have U.S. Editors with all work done offshore.

If I am missing any, I apologize. These are companies that I have seen at AHIMA, in magazines, on these boards, at AAMT, etc. I am not claiming perfection so I have omitted any, I apologize in advance.

JLG
Keystrokes
MDI-FL/Transcend (same now)
MDI-MD
Medmedx
Medquist
Medware
OSI
Spheris
TransHealth
Transolutions

Why so very few comments regarding Diskriter? Are comments by employees not permitted SM
on public forums. I have always been interested to see comments on this company, as they are constantly advertising and seem to have an attractive employee package. Unfortunately, never seeing comments on MT boards makes me extremely uneasy. I'm sure they could have stipulations in their contracts that prevent them from commenting, but even so I would expect to see good or bad comments even from ex-employees. Hmmm? Plus, if the anonymity is supposed to be in place on these boards, how can it hurt for employees to make a general comment, good or bad?
Agree. Good post.
//
Agree, they are a good company. sm
Pay is always on time, and the platforms are easy. I do have heavy ESLs in my accounts, and problems with running out of work. I think the accounts that have plenty of work are internet accounts.
I agree! it is so old now and other good information is getting
lost in all this garbage.
Agree. Good luck everyone!
Have expressed same thoughts above--this is getting convoluted, isn't it? Someone is going to have to do the US-only work. Hopefully us. Good luck, everyone!
Agree, they are a good company...
Yes, they are a great company to work for, so don't you think they deserve a call instead of this broadcasting? I have been with them for near 3 years. They have always been honest and I don't have to worry one bit that I will receive every dime of my pay.

Please call them, and have the decency to post back that the issue is resolved, at least.
Good points, I agree completely.
/
I agree with the posts below, I think it is a good company. SM
You do receive good training on the computer. The whole week of training is on the computer. You will start IMMEDIATELY on production with your account. That is my only complaint.
It was a good comprehensive test, but I agree their
nm
Totally agree. Not a good place to be right now. nm
nm
good idea...I agree...but didn't they have one once? nm
nm
agree - most people only have good things to say about MDI-MD
x
I totally agree. Good luck. nm
nm
Sounds good to me. I agree 100%. Am 50 years
30 years and have a LOT to say and share.  Its late, and I just happened to stop here for a second before bed while my other computer is defragging. I will follow up on this definitely within the next day or two, holidays or not.  We have no time - less than no time, right?  Can't wait to communicate with others who have some hope for us as a profession, a UNITED profession.   Laurie
Agree!! Sounded too good to be true.
You do not get that kind of pay and only require 1 year experience!
I agree, it's a good general reference...
but be careful because everything you read on here is not totally correct... I would say not even in the 80% correct range.  There are several companies talked about on this site that I have personally worked for and I have seen posts regarding them that were not correct at all -- like the platform used, pay, IC or employee, hours, etc.  Also, many people will post bad comments here simply because they do not want new MTs coming on their account and taking their work .  So, yes, it is good for general reference but by no means totally honest.  I think a good indication is when you see multiple posts stating the same issues about the same company.
I agree, good hearing IS important
but any health-related tests or questions must come AFTER an offer has been made. That is a key part of the Americans with Disabilities Act of 1990. Sometimes people physically cannot do certain jobs. I am a fat old lady. I don't think it would do me any good to walk over to UCLA and ask to try out for the varsity football team. But if I apply for an MT position, I do not expect my weight (I am fat) or my hearing (which is excellent) to be called into question. If a company wants to ask medical questions after hiring, they can ONLY be related to job performance. For example, I cannot be asked about back problems because as an MT I am not required to lift. If I applied for a truck driving position, it would be a valid question. Too many employers think that MTs don't know their rights (many don't) or are afraid to exercise them. I say, know your rights!
I agree. Keystrokes is a good company that sm
really does care about its employees. I have been there a long time (7 years) so I have seen them grow from small to large. There have been a lot of changes through the years, all positive, and if someone is not there now, they really do not know what is what. This year alone, we have added benefits including PTO that posts quarterly so that you do not have to wait a year, paid life insurance, dental insurance, additional life insurance to purchase and vision insurance. These are in addition to great health insurance that only went up $8 compared to my husband's company that went up $180 per month, Aflac, 401k and other benefits.

Yes, there are a lot of happy people working there but not every company is for every company.

Did they have a lot of problems back 7 years ago, 5 years ago, etc? They did but they worked through them and improved themselves and continue to do so.

I make great money, have steady work with very few exceptions and have great benefits. I was remembered with a card at Christmas, every birthday and with a gift each MT Week. I have received little thank you gifts here and there, get OT pay when asked to work it and do not get bothered as long as I do my job. Their standards are high but their pay is higher than most as well.

THAT is why there are so many happy people at Keystrokes. If the company didn't work out for you or you didn't work out for the company, it may be time to try them again as things are always changing for the better. If you did not work out for them, tell them that you can improve as well. I bet they'd listen and consider that.

Are they perfect? No, but they are as close to a perfect job as I need and want. As long as they keep improving and not making bad changes, I will stay until I retire in 8 years.
Dawn, I agree with you girl! All my good docs...
have also been kidnapped by the cherrypicker gang!
I agree with the poster. A simple, "Sorry, but it's just a good fit for me is all that is need

Everyone knows in this business that what is good for one person is not necessarily good for another. I've gotten more jobs based on other's recommendations only to be sooooo disappointed. To each his own and good luck. It's not like your the first person to quit a transcription job. It gets easier.....trust me LOL


Sure do agree with you WORKING women set a good example for kids and
SCHOOL and DAY CARE never replace a mother. A 2 person family with a stay at home mom does not make a great kid. I see messed up kids from stay at home families all the time, the wealthier they are sometimes, the more entitled and into alcohol and drugs the kids turn out. A child sees the mother providing for them and it makes them feel loved and secure. I do not want my daughter to be a stay at home mom. I was her to have a career and to always have confidence and to be able to support her family whether there is a husband or not. Not all husbands make enough to keep a family going. Some people are just very narrow minded.

Gotta agree -- YOG was the best! Great pay, good benefits. I quit sm
the moment I heard she had sold to MQ .. ugh. 
The best co. ever! Good work, good people, good pay, good bennies.
x
Any comments on DRC?
Ggood, bad, indifferent?  I'm thinking that being paid by the keystroke is not the way to go. Can you make any money that way?
There are some comments below
nm
Any comments about MDI-MD?
How is BayScribe? Do they offer clinic and radiology or just acute care? TIA
Does anyone have any comments on DRC? How
Good, bad, mediocre? Pay on time? Flexible?
Anyone here with OTI? comments??
Can anyone tell me if this is a good company to work for and if they run out of work frequently, etc?
comments
Pay is on time. Line counts are accurate. Account specifications are minimal. Account specifications are different for each account. Work is very feast or famine on most accounts. Minimal work, if any on weekends. No QA feedback, only minimal feedback from supervisor on occasion. General information about quality issues is inconsistent. The platform is simple (MQ's platform). Management is very unorganized. Quite a lot of poor dictators. Some lousy sound quality. Minimal ability to control speed on sound. Difficult to make respectable line counts per hour. Pay per line is reasonable. These are observations from multiple people working for DSG. Overall better than some companies. Benefit costs vary on your location if you elect to be an employee.
Comments re: MDI-MD anyone?

Are a Transcriptionist who has worked for MDI-MD?  Would you mind giving your 2 cents on your experience?  I'd appreciate any information.  NOTE:  No recruiters need reply to this!  Thanks so much.



...NM up there. Those comments were
s
I think if you have comments about it you should do this
Put it in the suggestion box. If you know what another company is offering, then let them know. There is no need to bring it here as this will not do any good. Take it to management where results can be possibly achieved.
There are a few comments about them at
s
OSi comments
Got pay direct deposited a day early because of the holiday. Got work through the holiday. Got updates regularly throughout the holiday on workload available. That's about all I need from a job.
any other comments
Any others got comments on Diskriter. What equipment or what do you need to take the test?
Some comments....sm

This is definitely a wonderful company to work for, especially if you need benefits.  The supervisors are very nice and very helpful.


This company does have some absolutely terrible and horrendous ESLs, but on the other hand, you can send blanks to QA and are not penalized.  You do have to remember that if you send a report with a blank to QA, they analyze that report and it goes toward your QA score for the month, which they do on random reports and also, as above, any reports sent to QA for blanks or questions. 


Also if you are looking for flexibility, know that they are not very flexible with your schedule.  They want you to work the hours you committed to and not type outside your schedule very much.  They will, however, let you off for doctors appointments, etc.  If overtime is offered on your account, though, you will get lines-and-a-half.


One other thing is that they do expect you to do your committed lines for the day.  In other words, it does not seem like they will compromise this with a very good MT who has high 99s on QA scores but is just not as fast as she used to be.  Some places say if you are putting out very good quality work, they will allow you to do just under the required line count for the day or pay period.  Axolotl does not really hold to this idea.


Lastly, to add a cc to a report, you have to click on a separate toolbar button, and this is extremely slow to bring up the doctors' list to choose from.  This does affect your momentum, and some people have a wait literally of a few minutes for the lis to come up.


All in all, Axolotl is a good company.  Above are just a few things I feel might make a difference to someone considering them.


Comments to your comments

I don't understand why people come on here complaining because they have to produce 1200 lines a day when they new the minimum line requirement before accepting a position.  It sounds like they don't want to work their schedule that THEY MADE themselves and AGREED to work.  If you don't want a schedule, then work IC and receive no benefits for another company.


Axolotl does expect you to work the hours you SET when you accepted the position.  They are very flexible to work with if you need time off or to rearrange your schedule but to be late every day or quit early daily, no they are not flexible with that.  They have TAT agreements to reach and need people there when they say they are going to be.


As far as making line count, they do expect you to be able to reach 1200 lines a day but they also are very patient with new employees.  People they hire are told in the interview that they have to produce 1200 lines per day.  If someone cannot reach it, then they shouldn't take the job.  The platform is easy and you have a lot of resources given to you. 


As far as the ESLs, there is 1 account that is high ESL and they are horrible!!!  But this is 1 account out of how many acute care accounts??  If you are not hired to work that account, then you do not have hardly any ESL dictators.  If you were hired to do that account, then you were told up front that it was a high ESL account.


As far as the CC button, I believe it has been sent out in at least 2 e-mails that the next patch/upgrade that support is going to do, the CC button will be fixed.  Did you not receive this?  I never have to wait more than 30 to 45 seconds.  Is it a pain sometimes?  YES.  Has management acknowledged that this problem exists?  YES  Are they planning on fixing it?  YES


Other than a brief wait for the CC button, the system is not slow.  If you have to wait even 1 minute for the CC button, you still should be able to meet your productivity requirements.  Someone not working their schedule or meeting productivity is not an Axolotl problem, it is an EMPLOYEE PROBLEM.


see comments a little further down
.
Just a few comments - sm
First of all, I have been with the company for a long time and I have floated along with a lot of changes since starting with them. Some of the changes were very easy, some not so easy and maybe even a little painful at first.

I was leary about switching to VR but if I wanted to stay with my primary accounts, I had to give in and go with the flow once again. I'm glad I stuck it out because I love VR. The only problem is that I end up running out of work sometimes because I am faster now.

VR isn't going away. That's pretty clear. You either adapt or find another career. I made the choice to find a way to make it work in my favor.

ESL doctors aren't going away either. Same deal. We have to learn to figure them out or we won't have any work.

Lastly, I find it disturbing that you would name a client in a public forum. Most companies, including Transcend, discourage or even forbid naming of their clients for obvious reasons -- the competition is tough.

Whether or not you think the account is terrible, there are people working on that account who might really like it.

My primary account used to be the dreaded account but I personally loved that account and still do, years later. I have come to think of it as MY account and I would be furious if a competitor came along and snatched it from me.

In the future, I would advise that you use more discretion when discussing accounts.

Better yet, don't discuss them at all. You aren't the only one working those accounts. Some of us like them, appreciate a challenge, live up to the challenge, and we WANT the work.

Don't cut us off at the knees because you aren't happy.

Comments

LOL--Scribbles, I have to say thanks for the laugh!  According to others' comments, I should apparently be on some heavy medications for being so psycho!


I have to fess up; it is my help-wanted ad.  Apparently, trying to fill everyone in on the details makes me wayyyyy too difficult to work with?  In the past, I was tempted to apply for online positions, but I always felt they lacked in a lot of detail, which kept me from applying for the jobs.  I figured that if I supplied all of the details up front in my ad, then it would help to keep the same questions from being sent to me from people interested in the position.  Sheez, no matter what ya do, someone is going to find flaws in the plan.  Calgon take me awayyyy!