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Anyone with half a brain knows why they lost the account.

Posted By: soon to be ex on 2007-08-15
In Reply to: I imagine they're busy job hunting. - Concerned MT

I know why, but I don't understand why.  It is like they did it on purpose.  Why not just sell-out to start with, why let it get to the point that it did and have their name smeared everywhere (let me say justly so).   I know there are still MTs who don't know all the details and I myself probably don't know all of them, but I know lots of details and they aren't pretty.  


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Have you tried to go with the account they lost.
:
that account was lost too nm
nm
account lost was....

I started in September as QA2 on TOA, which is the account they lost.  All the files were being done overseas, or at least most of them.  There was only 2 of us QAing all of these and there was always a backlog of 1500+.  The other QA then got fired and there was only me until they hired a few more.  Then was told all work was coming back to US, so they overhired.  TOA is a big account and there was also another service doing them.  More and more, the doctors were going to the other service.  We were all let go on 1/30.


 


If you are waiting for 1099 from them, I talked to them yesterday and they said the payroll company screwed up and they were getting them today and would send them out today. 


How would we know that they lost a huge account? sm
They never communicate with their MTs. 
They lost big account. Go to Webmedx with
xx
Somebody must have lost a BIG Account. Feel sorry for MTs (sM)
that might be effected by this.
Anyone know why OSi (GA) lost big account today? (nm)
nm
My experience........they lost the account...sm
this has happened to me so much in the 16 years I have been doing this, when something like what you described happens to me, my first thought IS that the account has gone some place else.
They lost a huge account in Alabama
to work it.  It was probably one of their biggest accounts and they didn't keep it long.  Beware.
To those complaining about no work because of the lost account...
I wasn't aware that an account was lost because I wasn't on that account. However, instead of complaining about not enough work because an account was lost, you should be thanking DSG for not just up canning your butts! They could have just gotten rid of the ones on that account, but sounds like to me they tried to move you to other accounts in order to keep you on at the company. I guess if you look at it that way, they don't sound so bad, huh? Everyone is always so quick to look for the bad and bash a company and don't think about the other side of things. I'm sure it wasn't their wish to lose that account, but it sounds like to me they are trying to look out for their MTs.
Not much left to sell since they lost big account.nm
nm
The account was not lost. It was fired, if that is what you do to accounts that you do not want. s
I have been there for 4 years. They have not lost any accounts but have gotten rid of 3 accounts. One of them was definitely the one you are talking about as it is the only one I ever saw with such blatant cherry picking by hospital staff. They were not even hospital staff; they were hospital employees that were let go and went in to work as ICs.

I have been a lead and stepped down recently due to family obligations.

They continue to grow steadiily and the changes over the years have all been positive. They truly do value their employees and stand strong on no offshore, which is important to me.

I would give them a call if you do not like where you went. Several have found that the grass is not greener and came back. A few were not taken back, but I find them to be fair.

I do not think that the company is perfect (i.e. no downtime pay) but I usually have plenty of work, get paid on time and like the people I encounter. I get asked to work extra, but that should stop now that there are more MTs on my main account.

They do not overstaff; I am very grateful for that.
I lost an account for taking a few days off
and I told them about it way in advance. Came back to find out I was not needed on the account any longer and they took their time finding me another account to work on. So, like previous poster said, what does it matter the reason....they will either keep you or they won't. Be prepared either way.
Not one account lost in over 3 years. You're wrong. sm
They just chose not to bid on one that went to voice recognition but have had 100% renewal on contracts.
Which is the reason my company lost a major account.

The quality of the work was so poor they didn't renew the contract.   


My company lost the account I had worked on for 5 years. Webmedx got the
account so I followed it.   I have interviewed with about a dozen companies the last year and out of all of them the only ones I considered were Keystrokes and Webmedx. 
Sure, have lost patience, never lost sense of acting
x
QT lost jobs lost dreams
webmedx is hiring but they may already have enough people, I got a job there last week.  No matter what kind of bull you are hearing from management or otherwise is a lie.  The account is gone, please look for new jobs
Use your brain, please...
If you really believe you can make more money working directly for the client, then do that.  Or, better yet, go out and find your own clients and see how much they are willing to pay for MT services.
My brain......
I have 17 years of acute care experience. I work at home for a large 350-bed hospital, along with doing clinic for KS. I also do maternal-fetal medicine for another company. I would put my brain up against yours any day. Sometimes having a change, such as clinic, helps to give the brain a rest when spending a day with ops and maternal-medicine reports (which by the way is not easy work). Don't judge me just because of an observation I have made. I have been where hospitals and companies don't assign work out in the hopes certain people will leave. My advice to you, if you don't like it, find something else instead of complaining about it on here.
It is Sunday, my brain's day off.
x
You don't any brain cells...

Go back in your cave and stop trashing a good company.  After 4 yours, have had nothing but a great experience.  Time for you to hit the pharmacy for you meds as you obviously need it.


Maybe not only low work but low brain? LOL nm
x
Maybe you don't have the brain power...Or,
Ever consider those possibilities, hun?

Food for thought, anyway.
It's a Brain Drain all right!
I don't really care how much money corporations have invested in VR, ASR, whatever they want to call it, I'm voting with my feet. I'm getting re-educated in a different field and leaving transcription as soon as it is feasible. In the meantime, I am actively seeking IC work that is straight transcription.

JUST SAY NO TO VR!
Engage YOUR brain please...

It is most certainly a pay cut.   I have worked on ChartMatrix and can tell you that this software is slower.  I did not see any improvement whatsoever in the quality of the SR that I did on that software compared to what we are working with now. I would have to be able to consistently do more than 350 lph with the new software in order for it not to be a pay cut based on what I am making now with our current ISR.  In the example she provided the MT was only doing about 280 or so LPH with the ISR, correct? I know it was NOT over 300... 


that tells me some people don't know how to use their brain.
x
LOL tired brain too. That s/b More week nm
 
gone back to bed - but i understand about brain being off
Sunday is the only day I dont use punctuation, too.
oops..had a brain freeze.
MQ does provide equipment.  not sure, however, if PT flex is provided with equipment or not. 
Oh my...Ever get a word stuck in your brain...sm

that you know is wrong, but you use it anyway?  That is what happened there.  How embarrassing. 


Its going offshore because so many brain-dead MTs
admittedly don't care if the company they work for offshores. I refuse to work for any company that offshores. I am an AMERICAN and until every American has adequate work, I say, keep our work here. We are being the authors of our own demise by our I have got mine kinds of selfish attitudes.
LOL, it has occured to me I had a brain fart!...


When the coordinator mentioned getting a copy of my license she probably was talking about my driver's license/ID. 


TRANSCEND - Sorry - too many trans on the brain
xx
Big MT...we're sharing the same brain waves again
That's my definition of IC as well. I used to have that position with MQ, but with all of their changes I'm...well...looking elsewhere. I have no problems with promising a number of lines as long as I don't have to do them at a specific time. Things happen, especially when you have kids, but if you have the work ethic you'll still get things done, just not at a specific time. Agree with the pool as well. You'll never have a great line count unless you have consistent dictators. If anyone believes differently, I don't think they've seen how fab your line count can be with the same dictators. Anyway, it sounds like you work for a wonderful place with all the things I'm looking for, i.e., 24-hour TAT and consistent dictators. Would you mind sharing where and if they would by chance have openings you know of? You can email if you don't want to post it. Don't worry, I'm not thinking I'd start at that cpl--I'm sure you had to work up to that:-) I'm really just looking for the other perks.
"After 4 yours" ? eh? Who doesn't have brain cells now? nm
nm
Sorry for the typo/brain fluff-offense
nm
I can't figure out how to use the shorthand properly (brain dead I guess) (sm)
Maybe I haven't taken enough time to learn it (I can be a bit impatient with myself), but I seem to have a mental block and have about given up.  I used to have Smartype with my old system (before DQS) and wonder if it worked with Vianeta.  Anyway, anyone out here, what do you use other than the ShortHand that comes with it?
Oops,meant making "more" (brain lapse)
nm
OMG, Correction, brain fart, Axolotl doesn't run out and if they so you get paid. nm
x
ps: Please excuse typos! "Hands-working-faster-than-brain syndrome!" haha (nm)
.
They only pay half, so if you were
say 8 CPL, you would only get 4 CPL.  I am not doing ME for them but you would have to do twice as much to make the same money.  I have already decided if they try to force me into it, I will move on.
Half
A lot of companies like mine pay half. If I had to do ASR full time for that price, I would go to work at a store or something easy.
about half. However, you might be one of those sm
people who really excels on ASR once you get going on it and figure out ways around it.  I know people who now prefer ASR and are making more than they did with regular and don't want to go back to regular.  Keep in mind you have to do 2.5 to 3 times the lines on ASR as regular to recoup what you were doing on regular.  Some people can do that, I can't, because I read too slow.  Even with ASR, it's all in the macros/shortcuts.  1200 lines a day at 10 cpl is $120.  You'll need 2600 ASR lines at 0.045 cpl to get $117.  Can you opt to do both regular and ASR?   
one-half cent
nm
I'm a little confused. Do you mean 3/4 of a cpl or 7 and a half cpl? sm
Because if you are meaning 3/4 of a cent per line that seems REALLY low.  Maybe I'm just reading your post incorrectly. 
I got mine within about a day or a day and a half.
s
I was only there a year and a half, but
did the same, got a secondary job as an IC back in August when things were crazy with the 15 different CPs I was making NO money and was so frustrated! Before that, I was at the same hospital for 11 years and only left cause they went over to MQ. I am still keeping my IC job, I love it! But am doing 40 hours for KS. Training was today, kind of confusing after working on DQ, but I'm sure I'll get it. Smart move, I hope you find the new job much more profitable so you'll be able to switch over for good!
I was only half joking s/m
I've always worked so I'm sure that I'll continue to make extra money.  We, as MTs, have more talents than we usually give ourselves credit for.  For one thing, I have a website http://www.ozarkmountainmemories.com that right now is used for a nonprofit event but by the first of next year or so I expect it to be making money.  I never thought I could build a website and it took me awhile but I got 'er done!
No, half of what you make as an IC does not

go to taxes, but 30% is a good percentage to work with at this time, but that is likely to change with a Democratic president.  Not trying to make a political statement here, just state facts.  As an IC, you will have deductions you can take, home office expenses, a percentage of your utilities based upon the square footage of your home office, any expense that has to do with your business, DSL, extra phone lines, etc. 


This job is going to the dogs.  If you read the ads on the boards, most of the big nationals are nothing more than sweat shops these days, trying to get blood out of a turnip, and paying less and less and giving nothing in return.  Oh, they say they offer benefits, but you can't afford them.  Not to say that they can make it more affordable in these economic times, but the fact remains that they are in business to make a buck, and they are making their big bucks on the backs of transcriptionists.  They expect sacrifice, but it is YOUR sacrifice they want, not theirs.  That is evidenced by the fact that you, the MT, will work on the weekends, you will neglect your family, you will have no life, and they don't give a rat's patootie.  I remember when we didn't work weekends or holidays.  Don't give me this 24/7, 365.  THEY, the muckety mucks DON'T work weekends.  When they negotiate contracts, they sell your soul to provide 24-hour coverage, but their big asses are at home on the weekends. 


I am an IC because I cannot stomach working for a national that wants my blood, my children's blood, and my life sitting and waiting to hopefully grab a job and if I don't have work today to stay up 24 hours so I can make line count to keep my benefits!  Benefits????  What benefit is there for me and my family working for these companies if I never see my family, never have the time to take a leisurly day to do the things that normal families do, going to a ball game, a movie, having their friends over for a cookout, going to church together, sitting and watching a DVD together? 


I am afraid we have allowed this to happen to this profession.  We bowed to their demands of Tue. thru Sat. or Sun. thru Fri.   We accept poverty-level wages.  We say it is okay that our benefits are based on our production, but when we don't have work, we don't scream and yell when they take away our benefits. 


You know, unions were created because of just such conditions.  These companies are taking advantage of us, and if you don't think so, just look at the demands being made if you apply and are one of the chosen ones. 


Lord help us all.  When the economy really tanks (quite soon, I'm afraid), you'll see them drop like flies, all of them, to 3rd world countries.  You think they care about the American MT?  Heck no.  They only care about themselves. 


 


 


 


 


not paid the second half

Ok, about a month ago, I posted about a service who would not answer emails, phone calls, about paying me what was owed.  She paid me less than half of what she owed, and now I have waited patiently to get the balance and once again she will not answer emails or phone calls.  She is blatantly ignoring me. I emailed her and asked her WHEN she plans to pay me.  She has in her contract that she pays twice a month when the docs pay her. Well, this is going into the 3rd month now.  I have gotten that ONE check which was less than half what she owes.  I no longer work for her, as she locked me out of her system when I kept emailing her.  (GO FIGURE!), who would want to work and not get paid anyway!


I have tried to work with her and give her the benefit of the doubt, but at this point, I think that I am going to have to take other measures.