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Serving Over 20,000 US Medical Transcriptionists

Attn: Any Transcend employees or former employees

Posted By: MTAL on 2009-03-27
In Reply to:

I have been offered a job with Transcend, but I am not completely sure about it yet and I need some input from you guys.  I have read positives and negatives regarding this company but alot of it was pretty old information.  Can anyone give me some recent feedback on them?    Thanks very much!!!


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Attn: Ex-Heartland Employees re: the WARN Act

For any MTs who have been laid off from Heartland or anywhere else, you might want to look into the WARN Act at the Department of Labor web site, www.dol.gov.  There might be resources available to help you.


ATTN: OSi employees wanting to leave
Opti-Script, Keystrokes, WEBMEDX.  I went to work for one of these companies, and they are still hiring.  Good luck.  Much, much better than OSi. 
Transcend sent the employees....sm
an e-mail stating that they're planning to embark on a TEST PILOT with an offshore vendor for a very minimal amount of reports. This doesn't mean that the company will definitely decide to go that route permanently. Also they didn't state what country it would be -so those below guessing India may be wrong because there is transcription going out to other countries as well by various companies.

The company could have not said anything to the employees and no one would have known. Instead they chose to be open and honest and some people on the boards here want to knock an employer that is honest. They could have chosen to try to hide it like some of the others have.

I prefer up front honesty as opposed to behind the doors dealings any day with any company.
Hello Transcend employees
I did the testing today and received a response.  I have an interview this week and am very excited to hear what a stable company this is after reading the posts.  If the insurance is pretty good, not too high of a premium, I'll be extremely happy!  I applied for an eScription account, read that platform was good (yay).
How many employees does Transcend have? I have heard
3000 and 5000 and now 300.  Does anyone know?
Transcend's longtime employees

Ive read here that Transcend has a lot of employess who have been there a long time, they must be doing something right?  I see a lot of negative here about Transcend and so I am trying to even that out a little bit.  Also they do not offshore.  I wonder if the unhappy MTs from Transcend were MTs who didnt work there long and did not give them a chance?  Thoughts?


 


Current Transcend Employees
Would you refer a friend to Transcend at this point in time as one of the best to work for as far as nationals go?  Why or why not?
Question for Transcend employees (not ICs)

Is Transcend flexible about schedules for full time employees?  I want to work full time as an employee (not an IC, which I had thought I would try, but don't want the tax hassle), but I can't have a schedule that I have to be nailed down to (like 8 to 4 every day) - I will work my required hours per week, but I'm in college and my schedule changes every semester so I need to be able to go with the flow.  Any feedback?


Transcend gave the employees....sm
1. A gift card.
2. A card signed by the president, vice president and others in the office.
3. An announcement today about a matching 401(k) program starting in 2007.
Current Transcend employees - how about (sm)

their platform?  Is it anything like DocQScribe or is it like Dictaphone ExText? 


Also, I understand there are schedules but is there any flexibility? Do they work with you if you need to change times for unexpected events, etc.? 


Is the work pretty constant?  I know it fluctuates greatly this time of year, but am speaking generally. 


Any other info appreciated.  E-mail if you wish. 



TIA


Question for Transcend EMPLOYEES

I am trying to be optimistic and am looking forward to having benefits. I have not had benefits in YEARS...I also would love to have employee status with all my taxes taken out. Here is my concern... I cannot seem to get a clear answer on the pay scale. All I hear is that it depends... so many variable. Well, I know this. Some people need more insurance than other, etc., but what is the average cpl for straight type and what is the average cpl for VR. I do not see why that is so hard to answer. I know my pay will decrease automatically just due to the taxes being taken out that I am not used to and I assume that I will be paying for what ever insurance I get out of my paycheck as well, so why else would Transcend decrease my pay rate? Like I said, I am trying to have hope here and not panic, but I have bills to pay and I am not sure just how much I can afford to be an employee and have benefits even if I do want them.


Thanks in advance.


Employees got a letter. Transcend is always first to come on here and deny
anything that is said that is not true. They are being very quiet about it. I also got one of the letters saying they are using an offshore trial. Do not know what the tie is being the moderator of this board and Transcend is, but sure looks like she does not want to apply the same standards to them that she does for other companies.
But I thought all Transcend employees had to work
That doesn't make sense.  I could see that a lot of domestic MTs don't want to work 3rd shift and they need the coverage, but if all employees have to work at least 1 weekend day, there isn't much dictation over here on 3rd shift except for the occasional stats.  It would seem they wouldn't have enough work to keep the overseas MTs going.  I can't see an overseas service staying in business when they're only getting a few stats on each account for a couple hours on the weekend.
How is Transcend/MDI's medical insurance plan for employees?
Thanks
I strongly disagree; Transcend cares a lot for its employees
If you do not want to play the game, just ignore the e-mails. Or, you may find another company is better for you. No sense being miserable.
Current Transcend employees...what type of lines...sm
What type of line counts are you getting as far as VR on the Beyond Text platform?  I am rather new and not getting a very good line count and was wondering if there is light at the end of the tunnel.  I have gone through all the resources on the main website to help enhance line count, but not seeing much of a difference.  Thanks. 
copied from email sent to current Transcend employees.
It does, however, provide additional opportunities as
we become a larger and more meaningful company. MDI was attracted to Transcend
because Transcend is widely recognized as the best company in the industry. MDI
is also very excited about Transcend’s technology, speech recognition successes,
and broad capacity to deliver services on a large scale.

This is a company big on VR. Hope you like it.
Oh for sure employees, but not too often for statutory employees. Sorry for confusion.
x
Merry Christmas to you too! I think it is great that Transcend sends out gift cards to employees.
I wonder how many other companies do that. Let's see, with over 1000 transcriptionists that is 25,000.

Again, thank you Transcend!
They have IC and employees, employees get benefits.
Good company. I am very happy there.
Does anyone like it at Precyse? New employees? old employees? nm
nm
which employees are getting this and how much.
I havent heard a work about any incentives.
MQ employees
Quoted: Remember employee = real benefits, not this 3 days a year PTO and insurance that is laughable. Also you must provide the equipment, the internet, and pay for downtime such as weather. A supervisor to authorize your stupid OT


PTO can be up to 18 days per year. As a FTE, I was given a week of vacation PTO and holidays. The insurance is not laughable. Compared to many companies out there, it falls right in the middle somewhere. Who pays you because it snows? (or rains, etc)? I know in our region, many MTs were affected by the hurricanes and received some compensation. And where have you worked that you do not have to have OT APPROVED??

I still think so many of you are so accustomed to be picky that the reality of "real job" is going to scare you off.
Certain new employees get PTO right away but other new

employees have to wait a YEAR?  Isn't that a little unfair and discriminatory???


And since when is $12-15 an hour considered GOOD in this profession?


Is this thread real?  April Fool's Day isn't for another 4-1/2 months!


How to keep employees

Every single MT company is full of BS these days.  They turn our homes into sweat shops, they cut our pay.  They have no consideration for our feelings.  MTs are job hopping just looking for a decent deal.


Wouldn't it be wonderful if there was a company with high standards.  A company who gave so much in the way of decent treatment, time off, flexibility, civilized treatment, appreciation and good pay, and I mean very good pay.  Can you imagine what it would be like to have every MT in this godforsaken lousy business clamoring for a job with your company?  All you have to do is be FAIR, pay decent WAGES, treat people like HUMANS instead of machines.  You would never be posting a help wanted ad.


Man, I wish I could do it myself.  I would have the best, brightest MTs out there becasue I would attract and draw them to my wonderful company instead of nickle and diming them to DEATH. 


Why don't you want to know what former employees have to say about OSI?
I think they would serve you better on what you want to know.  I worked for them for four years.  The first couple of years were okay, not many problems to speak of, then it all went down hill from there.  The higher-ups started to get nasty to the transcriptionists, they starting changing accounts around, loosing accounts....it really got bad.  I think they have a revolving door on their main office, so many people come and go.  I would do my research before I jumped the gun with OSI.
no those employees are all over here

throwing muck and personal attacks all over the place, especially at the company (ies) they left.  I also know the company monitors the board which resulted in the formulation of the language of not allowing the company named to be posted.


As for not wanting a good thing to leak out, I've always been a cheerleader and am of the opinion that if I can help my employer grow by being a good employee and bringing other good employess to them, then that adds to my job security and a recognition by the company of my being loyal to them.


Maybe that's the part that has so baffled.


It is so new that most of us employees do not know anything about it yet. nm
nm
MDI-MD....I think all their employees are SE (sm)

I got hired for Radiology not acute care...


I only mentioned that again because there were some posters last week who were running out of work at MDI-MD and were afraid they overhired but I think those were acute care MTs...



 


An OM did this to both employees and ICs

at a company where I worked for 4-1/2 years from home, then about 10 months in the office.  I ended up leaving  the company because of what I saw happening within the office.  The owner was a great person, but left much of the day-to-day operations to the office manager.  If someone called in and needed extra cash because they wanted to put a child in a private school, she would take work from someone else and give it to the needy person...now keep in mind that the person needing the extra cash didn't actually HAVE to work because of the husband's income and the person whose work was taken away was single and had no other source of income.


This is just one example, but it happened like this A-L-L the time I was in the office.  I lost total respect for the OM and then for the owner for knowing it was happening and allowed it to continue. 


They can't keep employees...
They are rude to their employees and they go in and change your time-sheet hours if you are getting paid by the hour and cut your actual work hours in half. That was my experience with them.
They must REALLY need employees
Between yesterday and today I've had 3 phone calls and several emails, after I said no.  I told the guy I'm not interested in a company that has QA in India, especially since they would be deciding whether my work was correct or not.
5 employees?
I do two of mine accounts, and I certainly do not require employees?  No wonder you weren't making any money.  You have to actually do the work yourself not hire people to do it.  My goodness.  
employees, I mean
nm
US employees
They said they employ approximately 30 MTs in the US. 
Can anyone tell me how many employees
before I make a decision. Thank you.
Any MDI-IT employees out there? sm
How long have you worked at MD-IT?  Do you run out of work? 
They don't have employees there??
nm
How many employees do they have?
xx
they have about 52 employees
/
It is more than 52 employees
Axolotl is more than just a transcription company.  They also have an EMR system, which is very successful as well.  I know we have at least 50+ MTs, plus the EMR side at Corporate.
How many employees do they have in
nm
New KS employees...VPN/HBO
Has anyone figured out how to get on the internet while on VPN/HBO Star yet?  I hate this ugh
Hey, I am looking for old employees...

I am looking for some folks that used to work for MTA in Atlanta before they sold to Transcend.  Post a message or privately email me, please...


Just looking to talk to some old acquaintances!


old MTA employees?

Hey - could anybody tell me the name of the company in Georgia that belongs to the same person that used to own MTA years ago?  I had talked to somebody before about this company, but just cannot remember the name.  I would greatly appreciate any information.


why employees?
True, ICs saves companies money by not paying employer taxes, but they may HAVE to hire employees because they may want you to work a certain way, certain hours, using certain equipment, etc. which falls under the IRS classification of an employee. Many companies try to do this but don't want to hire you as an employee, which saves them money but allows them to have alot of control over your work. Check out the IRS website of classifying employees versus independent contractors for more info.
Wow. Then almost ALL MT ICs are really employees ...
I'd never read that whole thing before. I'd always known that them dictating hours and schedules made it an employee/employer relationship.

However, I was not aware of the first paragraph in particular.

Any company who dictates that you must use their software, or must follow client templates ... aren't they directing HOW you should do your work?

Crimeny.

I'll add my hat to the ring of people who just sit around saying something should be done about this.


Yes, many of them really should be employees.
If you are one of them, I would be careful. I read in an article recently that if a company gets reported and investigated and then it is found that their workers should be classified as employees, the IRS can then audit the employees prior taxes and make sure they were filing correctly. If they are indeed classified as employees yet were filing as self-employed and taking deductions, there could be consequences. So I would be nervous to work for such a company.
MD-IT - Why not PT employees?
Does anyone know why MD-IT will not even look at PT employees?  I think they deserve a chanc to be looked at too.  I applied for them and I got a reply back that they only want FT at this time.  It is frustrating, as I need only a PT job right now with 2 small children at home.
New employees
I got that info from the e-mail sent out last week. It said they welcomed 32 new employees last month.
Why not ask current employees if they
can type on ALL the platforms, or if they would be willing to train on them before placing an ad? Very typical for MDI. I'm sure a lot of MTs ask for more work, given account information only to find there is no work on there as well! This company just never ceases to amaze me!