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Serving Over 20,000 US Medical Transcriptionists

BEWARE: it-global solutions

Posted By: Laura Howard on 2008-06-13
In Reply to:

It is a scam!  Let me know if you have had contact with this man.  Thank you!


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Superior Global Solutions-SGS-BEWARE!!!!!

For any of my fellow MTs looking for work and a good company, please stay away from SGS (Superior Global Solutions) unless you want a company who lies to their MTs constantly, takes accounts away at random, demotes regularly while trying to make it look like a promotion to the other MTs, and the list goes on and on. I had the displeasure of working for them after they bought the company I was happy working for, and then almost overnight everything changed. They demoted my supervisor, took away her account of over a year where she worked every single day for that year, took away my hourly QA position, and gave us the opportunity to work on production again on horrible accounts. They took the account we had been working on and were very familiar and proficient with, and gave it to a more favored team leader. They then trained an inexperienced MT to do my job of QA which they took away from me even though I was trained and very good in that position. None of their decisions are fair and none of them make any sense. The people in charge are greedy, stingy, and the most dishonest bunch I've ever had to deal with. They'll promise the moon and give you absolutely nothing in return. There is no loyalty, no professional courtesy, no compassion or concern for the MTs who make the company profitable. They are the worst, absolute worst, company out there right now and yet they're advertising on MT Jobs and elsewhere for more MTs while their own MTs seldom have work available to do on a daily basis. They no longer allow any flex time, so if you have no work for days on end you're expected to just take that time without pay or use whatever you've accumulated in the PTO bank. Their pay has been late on many occasions and no matter what they do they can't seem to get their payroll department to have a clue as to what they're doing, many mistakes are made on a regular basis, and again they just don't care. They won't answer questions about anything that matters, and when they do decide you're worthy of their time and an answer, it's very short, vague, and leaves you wondering what was really said. Please save yourself considerable time and frustration, not to mention hundreds of dollars in pay you could be making elsewhere, and stay away from this horrid company.


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Superior Global Solutions

Does anyone have information on superior global solutions...are they a good company to work for?


Superior Global Solutions
Thanks for the info.  I will look at them no further.  I am new to this.  I have been working at the same hospital for 15+ years.  During that time I have also done IC work for a few small MTSOs, but never worked for one of the larger companies and never had to look into benefits, which is what I am anticipating doing at this time.  All your help is greatly appreciated.
Superior Global Solutions
Any idea how much Superior Global Solutions pays?  How are they to work for? TIA
Superior Global Solutions
Does anyone have any information about Superior Global Solutions?  Are they a good company to work for?
Superior Global Solutions
Thanks everybody for the info.  I will keep all of it  in mind!!!
Anyone know of Superior Global Solutions.nm
:
Superior Global Solutions
.
Superior Global Solutions
Can I get some feedback on this company please.  Thanks! :-)
Super Global Solutions
They install their program, which is word based on your computer, and also use email. It is very user friendly.
Superior Global Solutions
I read some negative posts about this company, but had the impression they might be in transition. If any one is currently employed with Superior Global Solutions (Plano), can you tell me if the situation has improved and are you happy?
Superior Global Solutions

Does anyone have any information about Superior Global Solutions Transcription Company?  I got a job offer from them for an acute care position.  Are they are reliable company?  What type of platform do they use? Any information would be helpful. 


Thanks


Ladybug


 


Superior Global Solutions

The archive entries are pretty old. Anyone with recent experience working for Superior Global Solutions? Looks like they've had some improvement, but it's hard to tell. I just left a really bad experience and don't want to repeat it!



Superior Global Solutions?

How is the promptness of pay with Superior Global?


Super Global Solutions
I saw mention of a company called Super Global Solutions on a December 2006 post.  I have not found any information on it.  Does anyone have any information?  Thanks!!
Superior Global Solutions

I was needing some current information on Superior Global Solutions out of Plano, Texas.  The posts that I found were old.  I was wanting current information on pay, benefits, etc.


Thanks in advance.


Superior Global Solutions
Has anyone quit SGS recently?  I noticed today that a lot of people are gone, and I wonder if it is for the same reasons I am considering leaving.  Thanks. 
Superior Global Solutions
Just wondering if you went to work for them and how it's going? I've been offered a position and am thinking about it, but don't want to make a mistake and leave a halfway decent company for one that's bad.
Superior Global Solutions
I have seen a lot of people complain they take the test of SGS and get no reply.  I don't know why that is.  I work for them, but I am looking for another job.  As it is almost all VR, I am lucky if I make $80.00 a day, and this is so insulting to me after all these years of transcription, so if you applied to SGS and got no followup, feel lucky.  Are there any jobs that make it worthwhile to do VR? 
Global Transcription Solutions
Can someone who works with them, or has in the past, tell me what they are like to work for now?  I've heard mixed reviews maybe two years ago and was wondering what they are like now that they have absorbed a couple of other smaller companies.  Do they pay fairly, correctly and on time, plenty of work, decent QA, responsive to questions when/if you have them, plus anything else you can tell me.  Thank you in advance.
Superior!???? Global Solutions...
anyone who is EVER thinking of going to work for them, RUN FAST!  they outsource OS and do not care about the MTs they stick on HORRIBLE accounts that you can't even make minimum wage to do.  all the team leaders and managers obviously have a script they copy and paste into your emails when you complain, because every single response looks the same.  it's like they are the Stepford company that has become like robots, with no human beings left there whatsoever. 
Anyone considering SGS (superior NOT global solutions)...
I'd read all the postings before considering them. Everything bad is true and they have become a nightmare to even consider. They caused me so much stress last fall that my hair started falling out. STAY AWAY!
Superior Global Solutions

Now before anyone gets nasty and tells me I should already know this stuff, well I don't or I wouldn't be asking, so save it!  I accepted an offer for a small company working on a set of hospitals, I didn't continue because she was so far out there and everything was just a mess.  A couple of her emails were forwarded and originated from Superior Global.  Another company offered me a position and in explaining what it entailed, I realized it was the same hospitals as the first one.  Does Superior contract things out?  I see they do offshore also, and this was one reason I refused the second offer.  Some of the work on both accounts was to be VSR, though neither required you do it.  Anyhow, I guess I just thought maybe since Superior offshores, that maybe the VSR was actually what was typed over there for 1 cpl and then they want us to correct it for 3 cpl.  Hmmmmmmm.....


Superior Global Solutions
I know that Superior Global Solutions (Texas) has gotten bad reports on the board before but I was wondering if they are any better now, as I couldn't find much in the way of current information.  Thanks
Superior Global Solutions
Does anyone know if they hire IC??  
Superior Global Solutions..anyone have anything good or bad to say??
Please respond if you can tell us anything about this company...pay rate?  pay on time?  platform?  Thanks
Does Superior Global Solutions pay on time?
I understand they don't have Direct Deposit.  Just wondering how their pay system is.
Superior Global Solutions...any info? sm

I applied with them and was wondering for you current employees there how you like it?  Since they are located in Texas, is there a lot of ESLs?  Do they have plenty of work?  How is their training period?  Any info appreciated.  Thanks!


I meant Superior Global Solutions
out of Plano, Texas.
Focus and Superior Global Solutions
Both use Editscript, but neither usually get all that good of a response on this board. I'd check out the companies before applying.
If it is Superior Global Solutions you are talking about - STAY FAR AWAY!!! sm
I worked with them for 3 months last year and out of the 3 months that I worked there, my pay was weeks late 4 times in a row!  At Christmas time to beat it all.  And they gave us no warning although they apologized for it and paid our overdraft fees.  The supervisors are trouble makers and they BUG you CONTINOUSLY with IM.  They had a great account and lost it due to unprofessionalism.  I have MANY years experience and was only paid 8-1/2 cents acute care.  I know what you mean about not wanting to make your situation worse.  Trust me - stay away from them or you will be VERY SORRY...a lot of headache and disappointment.
TJ Transcribing, Inc (FL) and Superior Global Solutions (Texas)

I was wondering if anyone has any info regarding the companies I have listed?   Thanks in advance for your help...


SoftScript, Imedx, Superior Global Solutions
Okay I was offered a job with SoftScript, Superior Global Solutions & Imedx. With SoftScript & Superior Global Solutions I was offered an MT position with 8 cents per line & with Imedx it is a QA position and I am unsure of the pay. I have my interview tomorrow, but I did past the testing process. What job would you recommend? I am 8 months pregnant and I think the QA position would be best, but again I need some info on the companies. TY so much!
Global Transcription IS a nice small service, has a good rep. Superior Global has Indian conn-
s
Global Transcription Services is not Superior Global.
nm
It's Offshoring Solutions ~er~ Outsourcing Solutions
///////
Beware

They caused me nothing but grief because I pointed out a spelling/typo error in their ad.  But a a friend, subcontractor of mine, did call them and they pay about 5-6 cents a line.  She said that she could not pay more because she did not charge her clients that much as attorneys won't pay but I would not believe her.  Anyway they caused havoc to my life on this board for a long time until Admin stepped in.   Look at their ad and unless they have changed it there are typo's.  Would you want to work for a company with that type of quality?


 


beware
Don't go to work for Spheris. I just left there after 3 years of employment because they continuously had low work. I asked repeatedly (very nicely) to be placed on other accounts that were not VR (they only have one). Well, they have not paid me for my last 24 hours (3 work days) worked because they must approve of your hours/lines worked on a certain account. What a jerk company. I clocked in and clocked out just like everyone else does for these large national companies. I hope no one comes on and attacks my post and thinks I'm being malicious or hateful, because I worked on rather difficult acute care accounts for this company throughout my employment with them, was a loyal employee, and always worked my schedule. I also altered my schedule several different times to work later hours (past 1:00 a.m.) and weekend hours (all weekend). If the moderator finds fault with this post or thinks it's slanderous, well then SOMEONE needs to take a deeper look into these larger companies treating their much needed, hard-working MTs like CRAP, all in the name of us working from home. They are nothing but a bunch of bullies there and are not a nice company. No wonder so many people have left them and gone to smaller companies. The smart MTs left and saved their own skins.
TC beware
TC used to be a good company, but they have hit a rocky road, a lot of management turn over lately.  They seem to run out of work often to.  I would just go in to it being aware.!
Beware
Typingforpennies, please be aware of spi. They sound great and offer great perks but if you don't have work you have nothing.
Beware of D&L
If you are looking to get paid for the work you do, beware of D&L Typing. They promise the world, especially that they will pay on time, then when payday comes they have the lamest and most commonly used reasons for not be able to pay you. Or, on the off chance that you do get paid, the check will bounce. I wish all of you good luck and, please, beware of D&L.
Why Beware???
I have been working there a month and everything seems to be just fine.
Beware of SPi
For any MTs/QAs out there that may be looking at different companies to work for, beware of SPi-BPO.  They are not worth it.  They constantly mistreat many of their employees and their Open Door Policy is nonexistent even though they will tell you Our door is always open.  Yeah, right.  And with their new line count status, line counts are going down and you are expected to meet a quota within your 8 hours that some people were not even meeting before the line status changed.  Upper management is often unaccessible/does not care.  There are a few nice people there, but emphasis is on 'few.'  Yes, I know I sound disgruntled, and after watching the way some of my ex-coworkers have been treated, I probably am.  Thankfully, I found a great company to work for and their platform is nearly perfect!  Goodbye SPi and hello to actually having a life again and not believing I'm going to get laid off any day now.
Beware
Stay away from Transportal at all costs for various reasons, please read your e-mail.
Beware

If anyone is planning on working for Global Info Systems out of Texas, mostly indian owned.


I don't know, but beware of the ones
that are always hyped up as good co's by other MTs. Not every company is a good fit for everyone!
Yes Beware
They do not honor contract; tried to force hours/schedule on IC status by having submit a schedule and then there was no work and was told still had to be available during those hours even if I did the work later in the day if it came in after scheduled hours. They do not understands the IC flexibility as long as it was done in 24 hours. New manager tried to tell me to start at early a.m. on schedule when there was no work. When I asked what days the doctor would be dictating or working so I could fix a schedule to submit for them I was told they could not ask their doctors that question. I just wanted to know what days they would be expecting work so I could fix a schedule. There was supposed to be a 14 day termination time but they terminated me that day for asking for help on getting a schedule down that would work. Owner would not communicate. Switched accounts to new account and only got it for 3 days and could not make a schedule based on that as it was sporadic. They did not follow contract but not worth pursuing. The office manager is not a MT and she was doing QA on work. Unable to talk to the owner. Asked to resolve problem with schedule but IC status is not how they interpret it. I got behind just a bit for 24 hour TAT but we had no clue how much she would download finally and they were long reports. Once had 100 minutes and as soon as I finished she wanted me to start another 85. I needed a break. One day she called me and said Are you typing not 30 minutes after the work was loaded to transcibe after I waited all day. Not professional at all.
This is the one that comes up beware!
nm
TO BEWARE - WHERE THE H*** DO YOU GET YOUR INFORMATION -
Their biggest accounts are not done overseas. I am on one OF THEIR BIGGEST ACCOUNTS. My work is not rerecorded (however, yes, yours might have been). Maybe you were not a good Transcriptionist and they needed to keep you on a small account!!!
Medware and BEWARE

No response for about 2-3 weeks after submitting my resume and ANOTHER 2 weeks of mismanagement and their set up  -- NO training manuals, etc or anything else after promises that sent it by mail when I received equipment, the box was damaged and damp and here in the Southwest, we dont have rain.


I was hired by them for a potential management position  FIRST offer letter was for a Transcriptionist at 8.5 with 20+ years experience - their second offer letter was for an Editor - hourly -- this was AFTER talking to the recruiter for a QA position  -- I then received a call the next day, to be a shift leader/QA person -- etc., which NEVER came to be -  I had a set schedule, but with problems with set up with software etc, it took yet another week  - my QA was cleared in 2 days and in this WONDERFUL position, being paid an hourly salary  -- all I did was transcribe  -- when I told my supervisor that I wanted a percentage breakdown between transcribing and supervisory duties  -- this person could not break it down  -- I called my recruiter and was told if you are so unhappy, quit  -- nice to be treated that way  -- I am not the only person who has been in this position and there is a a certain supervisor who has her own company, who works for Medware, but is hiring employees for her company and they are doing Medware accounts  -- the ONLY positive is even though I have NOT returned the foot pedal etc, they still sent a check


If you are relatively new and still want experience, beware..
You will have people in Indian doing QA on your work and then you will be penalized according to their standards of QA.. This could be 5-15%, which may not sound bad, but when your check is over $100 less than you thought it would be, that does stink and I do not care how new you are. No one deserves to be penalized for errors that way. Another way for them to save money and pocket all the money. If they have people QA-ing in India, that also puts more money in their pocket and the list goes on. There are too many other companies out there they would be willing to help you as a newbie.