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Been there since 10/2007. There are still slow issues. I do not think they are that flexible..sm

Posted By: webmedx2 on 2008-03-06
In Reply to: WEBMEDX - kel

I've been MT for > 10 years. They are better than the evil Q, for whom I worked for 8 years, but I am sure there are better companies out there. The acct specs are no problem, but the platform definitely still is. I have cable Comcast, so slowness issues are not on my end. IT works with it, but not well; there are issues. They will not give me time off--less than a week--to accompany my sister when she picks up the baby she is adopting because I have been there less than a year...Email me if you have specific questions. I would say think carefully before accepting their offer. Make sure you tell the recruiter if you think you will need ANY time off in the next year or you may not get it. I did not think to mention last October that I would need time off this May. Mistake.


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I work at Webmedx. The slow issues are being worked on. SM
they have the best QA department, the best benefits out there (and affordable), the best bosses. I know the slow issues are a pain but they will be fixed by the solution center. They have fixed many things in the past.
How flexible is flexible? A window of time? nm
.
Depends on the account. Work on VR lately has been slow. Just like all companies, we have slow times

Honestly though, I have only had 2-3 times in the past 2 years where it was like the other day...no work... It did pick up later but I just think it's important not to make someone think we're overloaded with work all the time. That would not be fair to them if they end up with high expectations.


No - it is not always slow! Depends on the company and hospital. I have never been slow this time
Slow time is usually in September when everyone is back to work/school from the summer months.

Been doing this 24 years and never slow this time of year. Actually, I am drowning in work - can't keep up.
If one is making 7 cpl in 2007, and they were (sm)
also making 7 cpl in 1977, how does that add up to more money? Only if one works oneself into an early grave.
Here it is 2007, and I WISH I could make $35,000! (sm)
This year I'm gonna be lucky to hit $18,000. :(
Have 2007 BMW, before that 2002 BMW, now
that is is almost 2008, well will just have to see what my better half wants to do. He buys me these, surprises me. I do not know what it cost, what he pays each month, don’t care- He says he wants me to have really good drive and he sees that I do.
Yep, I worked for them in 2007
I used to live in VA Beach and they were the only at-home company that would give me a chance since I had only worked in house and only had 1 year's experience. I did QA of transcription from Indian MTs and the pay was low for quite a bit of editing, but at least I got my foot in the door. As soon as I had enough experience, I went elsewhere for more pay. The owner is a really great guy that is very understanding if any personal things come up and he always paid on time. Their IT people were really great too.
Word 2007 help

Can someone out there with more knowledge please help?


I have Word 2007 and my doucments changed from doc.file to docx.files and I have no idea why. I have had word since 2007 so this is not new to me.  


I am also unable to email a document from the Word 2007 home page. I have run a Word diagnostic and cannot seem to find any problems.


Any suggestions welcome.


Thanks!


Word 2007 help
I had the same problem when I switched from Word 2003 to 2007 and had problems with my invoicing due to the docx files. I contacted the person who created MP Count what I use for my invoices, and he said to to open up word and click on the icon in the top left hand corner and scroll down to save as, that will open up other options one being save as Word 97-2003 and from then on everything you save a document it will be saved under doc.file and not docx.file. Hope this helps. FYI I still do not like 2007!!!
I worked there from 2007-08 sm
They people were great.  The platform really just utilizes word and copy and pasting demographics (which you get paid for) and then you upload back to the company.  The pay is on the low side, but my accounts were pretty easy clinic work, so it evened out. 
Anything new on Probity? Last info was from 2007 (nm) TIA
zzz
Has Spheris improved any since 2007? I saw an add SM

and was thinking about applying. I worked for them before all the changes happened.


Thanks.


You should take the post of 3/7/2007 off about similar posting
just a suggestion. Again, nothing bad was said by poster, but it does have the phrase over and over again.

I apologize for not knowing that you are not interested in what happens on other boards.
Line count in MS Word 2007
Does anybody know how to get their line count when typing a regular office note in Microsoft Word 2007?  This software is so new to me.  Any help would greatly be appreciated.
Applied at Transcend but they do not allow Word 2007

and Microsoft quit selling Word 2003 in June of this year, which means they will quit supporting it soon, too.  I hate to pay $187.00 for an outdated piece of software for working.  I have a new computer and specifically requested Windows XP but did not think about Office 2007 not being usable.


 


I did. On page 3 post from 2007 says no current
x
They were bought by Nuance in the spring of 2007.
And apparently they feel that stating that fact makes them sound more respectable, I guess.  Nuance also owns Dictaphone and Escription. 
Post here in Jan. 2007 said they have mandatory overtime. Is this true?
s
Medware..There hasn't been anything on this board since August 2007...(sm)

Does anyone who works for Medware care to share their opinion about the company in regards to steady work, flexible schedules, platform, benefits, etc.?  You can e-mail me if you wish.  TIA. 


I just filed 2007 taxes for gross income of $52,341.
NM
They offered me 9.5 cents a line in August of 2007
I don't think that is very low.
Is Dictaphone EXText compatible with Word 2007?

LOL, they still aren't compatible with Vista or Word 2007...
x
Use the Google box search for MTStars at page top. A few posts from 4/2007 come up.
.
They started looking in 2007. No promises. Now it is a reality and yes, they are paying half. sm
They always come through. Why do you tell lies on here? They are the best out there and those of us that are there and have been a while know that.
Cbay systems layed off 32 employees via conference call on 12/21/2007
Anyone here affected by this?  I am so sick over this.
Terry..check the archives..you posted this back in 8-23-2007. See inside.
NetMed
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Posted By: Terry on 2007-08-23


Again, what issues ............
You are the one who asked me to get a grip just because I pointed out that Transcend had a 74% revenue increase this last quarter and accused me of being a "MDI cheerleader", which I am not. How can my pointing out that Transcend “ain’t doing so bad” financially make you so defensive?

You are the one who said that MDI had issues that Transcend needed to “Fix” or you were leaving MDI, and now you are saying your experience has not been bad, but there are issues with management. Again, I ask, what issues?

I don’t think my post was assumptive in any way, merely factual from my standpoint. I would certainly not assume that everyone has had the experience I have had with MDI. I am sure, especially from some of the post I have seen on this board, that there are a number of MTs who have issues with MDI, I was just stating I am not one of them.

You got issues? Deal with them or find another job! It is as simple as that.

My issues ( ignored)
First off, I like my accounts. I do. That's why I'm still there.

However, the QA people I've worked with have MUCH to be desired.

On my monthly reviews, the QA person scores me, but don't even give the sentence, much less the entire report, to give context on the errors. They only give me the word I presumably used incorrectly. The WORST error I made was not putting a capital letter in the middle of a word, i.e. BuSpar. Though other errors were even more minor, there is no way to refute or explain that if it's only a word, is there? I've asked for context, asked for an explanation. Zero response. I've stopped asking.

I've also repeatedly asked for instruction on how to do something right that I'm presumably repeatedly doing wrong because it doesn't match the stated convoluted format. It's only a matter of learning the keystroke, and I can't find the answer. No response despite repeated requests.

There are discrepancies between account instructions say and what the QA person insists you do, which are completely opposite of one another. Asked which is correct? No response. So, when I'm dinged for this on the next QA review, I certainly won't get a response THERE, either, will I?

Errors are counted off that are so completely and unbelievably miniscule that no medical professional would even begin think they are wrong because, in truth, the aren't (he was seen 1 time versus he was seen one time). But because Amphion has its little oddities it's wrong. DING~

And being wrong means that you are kept out of the money. I've always passed my monthly QA at over 99%, but that just isn't quite enough to get to you making more than a tenth of a cent more per line. It's a bit like needing to be an MT Stepford wife in order to win.

I will stay there for now, but I'm no longer as enamoured as I once was. I think top management is okay, but they ought to take a close look at some of the people who are running their ship in their name.

I usually don't post here, but I certainly can't take my whining to management. The bell would toll, and it would toll for me. Maybe one of their people will read this and pass it along.
Serious issues that had nothing to do with
nm
TTS issues
I previously worked for TTS. She has recently just started her own company to provide employee status. prior to that she was a company that was subletting work from other companies. In the beginning the work was great and the pay was never late, but then she had issues. Decided to pay when she wanted to pay. From what I understand things with that issue have gotten better there, but make sure to stay on top of it.
TTS Pay issues
IMO - Linda will NEVER have this 100% perfected and I would warn anybody to stay away!
I have never had these issues
When I first started a month ago, I was provided with a TON of information. I printed it all out and have a binder with pages and pages of physician's names, spellings of cities in the area my hospital is in, and even sample reports for each of the doctors on my account. Also, if I have ever had to email my lead with any questions, she has always gotten right back to me in a timely fashion.
Pay issues...
That's probably why they never called me back once I addressed to them when they called me for rehire if they had straightened out their payroll issues. I told them I would not even consider about coming back unless they pay me on time!!!! Of course they said they have a new payroll department, but after that conversation, I never heard back from them. The company really sounds screwed up in the head. I do not think anybody needs to work for them.
lag issues
Yes, this is definitely a hospital problem. I have had extreme problems with this, but they were supposed to have fixed it on Friday. I worked yesterday and only got kicked out once. I know that KS is working diligently on this. I really don't like this about the Meditech platform, but I do like the fact that it is straight typing. I use PC ShortHand and like that as well. I also think newbies (I've only bee on this acct. a month.) have a learning curve as far as physician and patient names, looking up, etc. Hang in there - I think it will be worth the wait.
I think it was TTS that had pay issues. sm
If you search for TTS, you'll see a few MTs had issues there with pay not being on time. It's possible people are confusing TTS, which I think is Transcription, Technology & Support or something like that, with TT, which stands for TransTech.
They don't pay well and there have been issues in the
past with not getting payment in a timely fashion.  You can check the archives for more info.
no issues with pay
i don't know who posts these messages about gant transcriptions, but its very easy to read into the negative remarks and get a bad impression. i have worked for this company for quite some time and have been very happy in doing so. the issue of pay should be addressed with the one writing those checks, not with disgruntled people leaving snide comments when it's likely they are hurt for probably being fired for poor performance or something and want to get back with any digs they can. it's a great company if you give what you expect to receive!
Sorry to say, I am having the same issues

Wow, I feel like you just stepped into my world!  I haven't been with them long  and I am beginning to notice a lot of inconsistencies in policy just like you mentioned.  I thought I was just being overly sensitive.  I am trying to give them the benefit of the doubt, but if things don't change soon I will have to leave. 


You have serious issues.

Oh no, I am not nasty and rude!  I posed a comment like that because it is true!  Would you seriously work at this job if you could only do 41 lines per hour?  Even 80 lines per hour? 


I never mentioned how many lines I type per hour, therefore never *puffing myself up* as you said.


The pay in this profession is certainly not what it used to be but even if the OP was making 13 cpl, at 41 lines per hour, that is only 5.33 an hour!  Come on.  We are supposed to be here to help other MTs.  I am helping her by stating this job is not for her.  It is obvious! 


Get your panites unbunched and get over yourself!


You have some serious issues.
x
VR issues
If you think for 1 minute that VR is making you a plain old typist, you will have a lot to learn. It is not for a newbie because you have to be an excellent Editor to watch each and every word. Now that might not be for you but I happen to love. I was outsourced, did not ask for VR but that was started inhouse at the hospital where I had worked for 12 years. After we had learned (some did not like by the way and left), then we were outsourced to a company in town working at home. You have to know transcription or you WILL not be able to do this. If a physician says he prescribed a patient 750 mg of aspirin 4 times a day would you not question this? A newbie would not know. This can go back and forth and seems like it has. I had an Indian physician the other day and she said food and VR put in foot but you have to know the sentence. When a dictator changes their minds and they do, VR puts in this and that and if NOT an MTer, you would not know what fits. I now have been working for 48 years and frankly I love VR because I work straight through and when dinner is done (my hubby cooks for us) I can sit at my desk (work 12noon to 8 p.m. shift) and eat while I am working. I have been told some at my company make really high salaries (by the way I also straight type because work for the same hospital as when outsourced, now have 19 years working for them) and we have interns and they are on straight typing, never go to VR). When I first started doing VR I asked my daughter (I am very poor at math) how many lines per day on VR would it take to make X amount of money per day and she told me the number I would need and that is what I strive for, some days more, some days less but it averages out to what I need. I work only 4 days a week now, am 66 and I make $500 per week which is what I WANT. I have worked so much in years past that I do not WANT to work full now. In the 80s my salary was close to $60,000 but then we were paid salary, incentive and that went out when outsourced. I do not know what the company wants to pay the people here, Transtech I believe is the name of the place but I heard something about 3.5 cents a line? My last day working was 3245 lines of VR and at my 4 cents that was $129.80 and at 3.5 that would be $113.58. I would not like to do for less than I do now. Some like, some don’t but I really think the big companies sooner or later will go this way and if people jump ship, unless working for say private office, then probably are going to be jumping ship often. When we were outsourced, I had spent from 1974 to 2002 in a hospital setting doing transcription. I had no idea about all the companies out there, we did not work on the internet and I was in my 50s when outsourced. I love the hospital I have worked for (I do not like the influx of all the ESLs and we have loads now there) and I have made enough in years past to retire if I want to. I read other posts on her about companies they work for, such as MQ and the stories are horrible. My job does not bother me, no micromanaging and what is not to like? If I wanted more money, then I would work a full week or even do like I hear others do, work 2 jobs or weeks and weekends. I am just past all that working now. I hope I have answered some of your questions. I love my work, have always worked in the medical field even before learning MTing and just do not think when you get a certain age it means sitting in a rocker all day long.
VR issues
I'd like to know what platform actually learns.  I've been on same one for over a year and it (or docs) haven't changed or learned one tiny bit.  It even still gets the dictating docs's names wrong!  The gibberish is still in many reports, etc.  Several posts have suggested that it's QA who wouldn't catch reports that are shot through in a hurry.  Where I work, QA only gets reports specifically sent to them.  It's the client who catches demograhic errors, such as wrong admit date, wrong John/Jane Doe, etc.  They don't read the reports.  Only a few docs actually read reports.  They use electronic signatures and don't bother.  Maybe the only people who'd notice might be Joint Commission but they only choose a few randomly (I think) to check thoroughly.
so she should already know about the issues.
nm
I have not had issues until recently and
with you I would; however, I don't! FYI, I am dealing with my issues and if they are not resolved to my satisfaction, I will leave. Thanks for your concern and have a great day! DVW
Pay and benefits are two different issues.
You are still being paid as long as you work for them. MQ has every right, as does ANY company, to define what amount of work qualifies the amount of money THEY spend in offering you benefits. If you don't satisfy that requirement, they do not have to offer you benefits and have the option of putting you into an SE status -- but you are STILL BEING PAID. They are not getting free labor in any way. You haven't produced enough to qualify for benefits. Benefits COST the company and they have to be able to have enough work produced by each MT to justify that cost.

As an SE, the wage and labor board is out of the picture. Hours do not apply. Neither does the ability of MQ to force you to work a set schedule.

Yes, they or any other company for that matter, can let you go for any reason. Any company in the US can do that. There is no contract - direct or implied - to guarantee you employment. If a company so chooses, they can let you go without any statement as to why. Smart? NO. Rarely will companies do so. States do not regulate companies other than to force them to follow their own, self-defined policies and procedures. That is why policies and procedures are so important to both the company and to employees. If a company makes a policy that their termination procedure will include warnings, etc., then they can face legal action if they do not follow their own policy. Short of that, they can let you go anytime for any reason they choose. At the same time, you're not tied to them by a contract either -- you can quit any anytime for any reason. It is called employment at will...ask the labor board about that. Hahaha

The spin you are putting on your posts is that MQ is big bad ugly monster doing anything to jip you out of money. Absolutely not. They have set guidelines -- clear guidelines -- and you have all the information you need. If you do not or cannot meet those guidelines then you have to follow the policy and be changed in your employment status. The company cannot afford to just lose money on MTs who do not make their production requirements.

Will they immediately change someone? No. There is a mechanism of making the MT aware of the discrepancy and giving them more than ample opportunity to rectify the situation before action is taken.

If you work as a FT employee being paid on an hourly basis at a hospital but you continually do not make your 40 hours a week, you will eventually be written up. You will go through whatever mechanism they have for making sure you are aware you are failing to meet FT employee status. Once that is exhausted, they have the choice to fire you or, if they have positions or want to, place you into PT status or perhaps p.r.n. status if they have such positions. You are STILL getting paid...you simply do not quailify for benefits because you are not making your position worth enough to them for the company to spend their part of revenues for your benefits.

It's not rocket science. It is not unique to the MT industry. It is simple business practice. It is the most misunderstood process I see on this board. MTs and most people who have never had any business experience whatsoever believe companies are made out of money and they just sit around thinking of ways to jip employees, they just pull wages/line rates/production incentives/bonuses out of the air. Not true. There are budgets, plans, processes -- all to be projected for the future then reconciled with actual expenditures. Companies have boards and stockholders. Their chief goal is to make those people happy because they are the ones providing what is necessary to even have the company and provide the jobs. If those people are not happy and are not making a certain profit, there will be no company and thus no jobs.

No, I'm not management. I'm just an MT. One who has been in business before and one who has a little more insight as to what it takes from both sides to make a successful operation.

Instead of doing all the back-biting and complaining on this board, why not ask actual questions to your company? Why not find actual answers with an open mind to understand how all of these things are determined?

Yes - you have a right to your opinion. I do as well. I completely disagree with yours and am stating so.

Don't read the posts if you don't want to. I wanted to respond to yours and have!
Spheris - HR Issues
I am a new hire with Spheris and can't seem to get ahold of the HR department. Has any other MTs had this issue? Do you know if they are understaffed and thus leaving the MTs hanging?
No issues here, except never got paid
I never did get paid and gave my notice, and am still waiting for it, I am glad it is well for you, but a few of us it did not work out except for free work
That and a few other issues that need tweaking. nm
s
I hear you. Having the same issues with them!
About ready to just head for the door and forget about them.  Tired of NO contact, NO info, not enough work.  Do we really want to hear how happy they are that we are all caught up and that the client is happy when we are looking at NJA and no money in our pockets?  Have they forgotten what it is like to be in the trenches???