Home     Contact Us    
Main Board Job Seeker's Board Job Wanted Board Resume Bank Company Board Word Help Medquist New MTs Classifieds Offshore Concerns VR/Speech Recognition Tech Help Coding/Medical Billing
Gab Board Politics Comedy Stop Health Issues
ADVERTISEMENT




Serving Over 20,000 US Medical Transcriptionists

Completely understand how you feel

Posted By: been there, done that - SM on 2006-12-27
In Reply to: condoned cherrypicking - beeslax

I have left two small nationals for this very reason.  They claim it is for the good of the company, but I call favortism by its face name and I don't play that game.  I want to pull work directly from the hospital and not have it assigned out by management.  Put me in a pool where everyone else pulls from the same order of prioritized work and I'm happy.  I don't suck face for anybody -- shouldn't have to in a *professional* setting.  I symphathize with your humbug feeling and loss of wages.  One way I dealt with it at one company was to change my hours that no one else wanted to cover.  I started getting the *easy money* reports once again that were not being assigned to teacher's pets as the pets liked to work when they wanted...not when it was good for TAT.  To me, if I have some ownership in taking care of the hospital, it helps the patients, the company, and ultimately myself.  I don't understand why some MTSOs don't get that part.     


Complete Discussion Below: marks the location of current message within thread

The messages you are viewing are archived/old.
To view latest messages and participate in discussions, select the boards given in left menu


Other related messages found in our database

I understand completely
about needing your paycheck when you need it. I am living paycheck to paycheck (usually not making it that far) just like 90% of MTs are. But if the funds were to be released on the 5th (Friday), they still wouldn't be available until Tuesday at 6 am, at least at my bank. So if they released them on Monday it would be the same thing, there at Tuesday at 6 am.


I completely understand what you are saying, and......
that could be my problem. I have the BOS on my computer, and I look up everything that I can think of that could be different from what my prior employer wanted. Maybe I am overlooking stuff. It is just so frustrating.
I understand your feelings completely...
I also get discouraged because working over the internet we are nothing to these companies. They cannot see us or hear us. They treat us with such lack of respect, and I especially hate the sadistic behavior I see all throughout this industry of women toward women, manipulating people's work and messing with someone's livelihood.

Research online and you can find out each company's profits, yet instead of getting raises and perks, after the companies are profitting millions in 1 year, we have benefit after benefit reduced or taken away, and the pay just keeps decreasing. We are paid whatever they want to pay us. It is like we have no advocacy whatsoever, just like back in the days of slave labor and child labor.

I was hoping the old AAMT would step up to that challenge but they are even more self-oriented than the companies themselves. They are in bed with the competition and playing both sides.
I understand completely what you mean. I am in the same boat....sm
It is out of my comprehension when people claim that they do 400-600 lines per hour doing VR?

How can they do this, if there are a lot of corrections to be done ?

This equals 10-15 pages.

One can hardly do 400-600 lines just flying through the reports, without having to make a single correction, especailly if the audio is bad.

Are these VR software salespeople who claim this?

???????
Understand how you feel and all I can say is....

   I think a lot of us thought what you posted, Kelly!


I understand that you need to feel protective, but ...
Here's the deal. I'm a single mother with a very tight schedule. I was hired on at TT with a schedule I needed and managed to fit my life around with little flex room. I held up my part of the bargain. I had three accounts, all of which ran out of work for hours at a time in the morning (when I needed to do the bulk of my work). I was lucky to get in 800 lines a day (and that was trying to squeeze in extra hours at night after everyone went to bed, which left me with 4-5 hours a night of sleep) - I needed 1500 regularly just to live.

I left before I was asked to do VR. Actually, I had NO idea there was this push to move all accounts to VR at all. No one ever talked to me about it. I have no issues with VR. I'm a fast, capable Transcriptionist and I believe I could adapt and learn it and be fine with it in a short amount of time.

However, transcription is not my life. It is my job. I will not allow it to BE my life, because that would make me very angry and bitter. If I commit to giving 8 hours of my day to a company, I expect them to follow through on their commitment to have work for me during that time.

No other job in the world expects you to sit on your butt for hours a day, constantly grappling just to get a dollar in here and a dollar in there. All other jobs will pay you for that time you spend sitting on your butt, waiting for something to do.

Flexing my entire life (and the lives of my children) around a job just didn't work for me. I'm glad it does for you. I went IC with a company who has a truckload of work all the time, and I can do it when it makes sense in MY life, without sacrificing all the things that are important to me to keep me healthy, sane, and kind.

Let me reiterate - not only do I WANT to work (I have been typing between 1500-2500 lines a day for the last month and a half), I HAVE to work. I wanted to work with TT. I could not. With three accounts and scrambling always for a stray report, I could not work. My requests to the management for more was met with silence.

In addition, not long after I was hired, and just before my benefits kicked in, the benefits package changed pretty drastically - without prior warning when I was hired. I had to forgo insurance (my kids are covered by their father) for myself because it was too expensive, especially considering the meager line rate I was making.

And, just to be clear, while management was always kind when I could get them to communicate with me, I had a hard time getting that to happen very often. No response to emails was pretty status quo.

I have nothing against TT, really. They just weren't for me. And, frankly, I wish that before I hired on with them, other people would've given a little more feedback on this board about them. I went with them BECAUSE people on this forum sang their praises and held them up to be a perfect company in a sea of sweatshops.

The people are nice there. The pay rate and bonuses are pretty darn decent. This much is true. But, IMHO, they're not really all that different from any other national I've ever worked for. Joining them did not make me feel like I was part of a team, part of a forward movement in the transcription industry, or even part of a job most of the time.

Will things change with them? Absolutely. Will it be for the better? Maybe. But the feedback of people who have recent experience with them NOW is necessary for other people to make proper decisions as to whether or not they want to work for them. Your input (that is, your input regarding YOUR experience, not your input assuming MY experience) is included, mind you.

I would appreciate it if you would spend less time assuming and judging a person (and people) you know absolutely nothing about. Typically, people who do that turn out looking pretty bitter, angry, and clueless.

Take care.
I totally understand how you feel.
I can relate ot what the other says also about knowing what kind of day your having based on the first few reports. For me, I realize it is mostly psychological. Honestly, if the first report is crappy, I can deal with knowing that I cannot expect perfect dictators/reports 100% of the time.  I can tell you after several of those with no end in sight it totally blows my mind and I feel worthless for the rest of the day. It's almost like instant burn out and I can't get in a good frame of mind to want to continue. The Monday-Friday jobs are few and far in between, but I'd keep looking. I'm discouraged now to the point where I did get another part-time job and when I log on, and if there is just garbage, I log right off and go to my other job, or I bounce back and forth so I get a break. It may not work for everyone but having two part-time jobs equals a FT job that I can tolerate. Needless to say, I work my second job a lot more. They can forget it if they think I'm spending my whole day doing junk..
I understand. I feel the same way today.
Feel like sitting by the highway with a sign that says, Will type for food. I keep looking at other jobs, and I did have another part time job, but when we got busy at MDI, it was too much to do both jobs. And have been elsewhere as an employee with no work, which was worse b/c you just sit and wait. At least here you can leave. I am tempted to go for the day today, and should be able to as an IC, but afraid if I don't get count, I will be given the lower line rate prn myself. I am with you. Saying the Serenity prayer today and will just keep notes as to times ran out of work, etc. Don't know what else to say except there are others here who feel the same way and really don't know what to do.
I feel the same way...I love working for Keystrokes and feel blessed that I have such a wonderful jo
nm
I feel the same way. I'm irritable because I feel
and that my years of experience overall, and past few years of busting my @$$ for them hasn't been appreciated or noticed in the least.

We're all just cogs in the wheel.
I am not completely sure about this,
but I think in India and in general in the 3rd world countries not every doctor dictates typed reports. I can image that they just keep their handwritten notes.

Correct me if I am wrong on this.
They need to have Deb retire completely
and have no contact with anyone they put in her place. She hates the world and passes her personal dislikes and vendettas down to everyone else. She has no management skills, no people skills, and operates like she has a mixmaster in her hands at all times.
Agree completely. nm
x
Agree completely
For all the work you do filling in the demographics and NOT getting paid for the header or footer, NO THEY DO NOT PAY WELL.
completely agree...(sm)
You'd be wise to jump on that one in a hurry!
to be completely honest

Alot of people on this board do not have a life outside of MT'ing, home all the time, not around humans much, antisocial, and that makes for deep seeded anger/cabin fever and frustration that comes out the only way it can...through this board.


Completely true!
What a great post!
Is anyone completely satisfied with their job?

I don't want to be a job hopper, but what is up with these companies??? 


They offer one thing and then completely turn around and do another (only after being employed for a month or so)---- 


You will be completely satisfied and productive on one account and completely out of nowhere they switch on you, throw you on a new account (when they said they wouldn't because they like to see their MTs productive).


I get my Expanders and macros set up ...and BOOM... new account. 


Then there you are learning new account specifics with a bunch of crappy dictators---It feels as if you are starting all over again with a new company.  


Can you ever be really happy?  I am not asking for specific company names here.  I am just wondering since changing jobs 3 times since leaving MQ THIS YEAR if all of the companies are like this.  Maybe I just jinx myself by getting happy and excited and telling people how great this new company is. lol. 


It is not just the switching of the accounts.. it is the IC companies that start out to be 24 hour TAT and then ask you for a schedule after working for a couple of weeks (even when you are getting your required lines in).  Or the companies that even though they are IC and you did give them a schedule expect you to log on any time of the day to work. AGGGHHHH.


I get that this is the business..and I don't want days filled with glorious dictators and simple work (I know that is not possible).  I would just like to be left in ONE PLACE for once with a primary account that doesn't get switched for no reason and get my work back as agreed upon!  Hey throw all of the horrid ESLs you want at me on the account... just leave me be! lol. Seriously.


I just cannot be productive working like this.


I completely agree also
I don't even work for OSI, but people who do work there (or at any company for that matter) should be able post whatever they want. If you don't want to hear about it, then don't read the posts. Some people actually find it very informative in case they ever need or want to look for a new company. This way people can be well-informed about other's experiences with the company. Again, if you don't want to read more about it, then just simply ignore the posts.There is no need to tell people what they can and cannot post about on this site.
Agree......but not completely.....
I agree with the concern that work is going to companies overseas that do not comply with US standards (either HIPAA or financial), but, at least SPI owns the companies in India and the Philippines - with the corporate office being based in Manila. I cannot even imagine the companies MQ or Spheris uses for outsourcing.
agree completely
nm
Completely agree
I totally agree. You do need to call the office if you are experiencing this, and I am very sure they will do something to fix it. My lead MT has been GREAT. She has answered any questions that I have had immediately, and I am otherwise left alone to do my work, which I love. I am able to get a very high line count everyday, and my lead MT keeps telling me what a great job I am doing. I wish I had found Keystrokes a long time ago. They are the best in my opinion.
Completely agree
I have been with Keystrokes for a month now and couldn't be happier. I get awesome line counts every day and my lead MT is so nice and always very helpful. I was very pleasantly surprised when my very first pay check was direct deposited right on time and it was for the exact amount that I had calculated at the end of the pay period. My fiance is also about to start there, but he has been waiting for about 3 weeks since he got his equipment to get set up, but hopefully it will be today. I am on an ER account and never run out of work and there are not even any ESLs! I work on ExText and LOVE it. It is probably the easiest and most efficient platform I have used in a long time, but they do have other platforms on different accounts, which I hear are just as good. I hope to work there for many years to come!
That is completely true
The platform is all up to the hospitals and clinics. The company just goes along with what the client wants to use for a platform.
I completely agree!!!!!!
What a pain in the a**!!!!
IMO, it's completely relative. sm
I have an account in Cquence which felt cumbersome at first, but then I got comfortable and produce as much there as I do typing, say, in Word offline. Recently I started a Meditech account and...hey! Cquence is absolutely wonderful compared to Meditech!! So my opinion of Cquence has gone up, for sure.


That is completely untrue.
MANY of their accounts are still on Lanier. I should know. I'm on one of them. As a matter of fact, at least six clients are still on there, if not more.

There are e-mails from the owner daily asking people to stretch. There are demands for weekend work STILL. The recruiter has been know to say that SHE is the one true authority on QA, often defying what both the client profile and the QA feedback say.

I'm curious if you're just trying to keep people from knowing the truth, as people are leaving in an almost a mass exodus. Damage control, perhaps?

I completely agree with everything you just said! sm
However, the one thing irritating me is the reduction in pay. In 1999, I was making 31K year salary. Now, salaried, I am making 29K a year. I have 10 times more responsibility than my other job and make less money. I work my butt off and for what? I do more work, they just add more on. I worked production for many, many years. I know I made better then (and this even included 4 years with the squid!) Oy vey - there is my vent because I never do. I truly believe in the harder you work, the better you will do. However, sometimes even I want to throw in the towel!
Completely agree!
I have worked for KS for almost 8 months now, have 2 accounts, and have never been treated better by a company. How is it rude by turning someone down for a job? I have been turned down for jobs in the past when I was perfectly qualified for them, and I never took it personally or took it as the company being rude. I simply moved on. KS has many different types of accounts from radiology, ER, basic 4, clinic, etc., and it may just be that they did not have any openings that they thought would suit you at this time. That may not be the case at all, but I have no idea. I am not a recruiter, just an MT. If it matters to you that much, maybe you could contact them and ask why you received the e-mail than you did instead of coming on here saying how rude they are. JMO.
I agree completely
I have to also agree that they by no means micromanage at all.  In fact, they are the least thing from that.  They completely leave you alone.  I have been very impressed with the way things are run! 
I completely agree with you...
I have been able to make my lines by being flexible. They, in turn, are very good with me. There has to be some compromise in this business. If there is no work on your regular shift, you just may have to go out of your comfort zone and work a flexible schedule now and again. You get what you give.
I Empathize With You Completely

It is just not right to get your line count average at a good-paying level and then have it knocked down to nothing because of a crappy dictator.  I could go on and on and on about this.  SOME (not all) hospitals, clinics, etc (and I know this to be a fact) will send the junk to the service and let their home people do the gravy jobs.  Yet, the people that work for the services risk their pay every day because of it.  I didn't choose to work for a service.  Was basically forced into it.  I love transcription, ABSOLUTELY LOVE it, but am seriously considering training for something more secure.  Just haven't decided what, yet.  Maybe nursing, but I'm not a young person anymore, so I do not know.


Hang in there.  Maybe with help from above, you can make up for it all in the next couple of days.  I truly empathize and sympathize with you!


I completely agree!
Plus, try taking vacations! Not happening. Luckily my contract with a hospital got eaten up by one of the large services but it was the best thing that could have happened. Now I work for a company and THEY have to worry about getting me the work and a paycheck on time.

I was making more money but I'd rather let someone else have the associated headaches.
I am completely out of the loop.

I think the new payroll company keeps overlooking me, and often I have to ask for information that seems to be sent to everyone else (For example, my benefits paperwork wasn't sent until I asked for it.) I will have to ask again to have the 401k info sent to me. I have no paperwork on this. Did you get anything yet? What is the deadline for cashing out? TT hasn't given us info yet on their match, have they?
Agree completely.
!x!
I agree completely!
I agree with Mrs. Webber completely. I couldn't have said it better myself! The only thing worse than not getting paid on-time is not getting paid at all. Unfortunately, there are companies out there like that, which I found out the hard way with TSI of Illinois. If you have been considering TSI, save yourself a lot of trouble, and don't bother. THEY DON'T PAY!!
I agree completely....
nm
Agree completely!
I just had to laugh.  I too was on AV, weren't they just the best?  And no special considerations either.  The only peeps who stayed on AV were the ones who didn't care...and I don't care what the managers said...horrible, horrible, horrible. 
Completely agree.
x
Yes, I completely agree (nm)


I agree with you completely! sm
It hasn't slowed me down at all. for some reason I have also not had the hand/carpal tunnel problems that alot of other people have had. I think everyone's body breaks down in different places at different times. I have enough other aches and pains! haha. I will be 54 this year.
I completely agree!
I live in the south and everything you said is totally true.  Just imagine living down here and dealing with these types face to face on a daily basis... ugh!
That is completely understable.
That is they way all companies should do it.  I realize that there are some people who abuse blanks, but that should be reviewed on a case-by-case basis, not a blanket rule for all accounts.  At the Q they even count it against you if you send in a blank, and the QA can't even get it. 
I agree completely

The Indian workers are just trying to make a living, too.  I'm mad at the folks like David Iwinski whose thirst for global dominance has stripped us of any humanity we had and reduced us to being teensy cogs in the money making wheel that is making them rich.  Those are the folks who should be ashamed of themselves.


Completely agree. Why should they get
away with breaking our labor laws? I'm glad to hear they're finally investigating some of these companies.
I've not completely run out
in over a year. :)
protests. Well, duh, some of us have completely
nm
keep first PT job while trying another, before you completely quit the first one.
nm
I completely agree... nm
x
You are completely hateful. nm
x
I Completely Agree
Good post.