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Dictaphone Transnet extremely slow.

Posted By: LMO on 2007-12-18
In Reply to:

I've been doing QA work using this Dictaphone Transnet system, and it has got to be the slowest software I've ever worked on.  I'm sure it's probably OK for typing since it downloads 2 jobs at a time, but for QA, it's really slow.  I spend more time waiting for the job to open than anything. 


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Dictaphone TransNet

Dictaphone TransNet is voice file player software that installs on your computer. 


You need a foot pedal and a boomerang attachment between the foot pedal and your computer to control playback.  It attaches to a USB connection on your computer.


To use it, you establish a secure connection with the Dictaphone server, jobs are downloaded to your TransNet program, and you transcribe the files.  When done, you sign the jobs off and they show in the server as completed, and other files will automatically download as they are available.


Any other specific questions, let us know.  :)  Good luck!


Dictaphone Transnet question - sm

Brief overview of Dictaphone Transnet?  What equipment/software would you need to buy?  Thank you!    


Transnet is just the Dictaphone system SM
you use to download voice files from a file server on the Internet - you can adjust speed, volume, backstop, etc. The client/MTSO assigns dictators to you, just simply sign on, download, and type away.
So are Dictaphone ExText and Transnet the same thing or somehow used together?
xx
depends on acct. Some Lanier, some dictaphone, i.e. Transnet nm
s
There software is extremely slow. Very

long wait for report to send before you can start another, and I have cable.  Not productive.  Could never make 1200 lines per day required and that is usually not a problem for me.  Pay is on time and for the most part accurate.  People are okay to work with, except for one manager who is a "my way or the highway" type. 


It can be extremely slow and there is no breakdown, but
nm
They pay 0.015 cpl for QA work! Extremely, extremely low, low, low. nm
x
Nuance is the parent company of Dictaphone. Dictaphone makes ExText.
s
Does Dictaphone obtain the accounts for the companies who use Dictaphone EXText?
I was just wondering if this is the same as it used to be.  Dictaphone installs the equipment in facilities and then gets a MTSO to take the account.  Therefore, the MT company never solicits for accounts, but Dictaphone notifes them when they have installed equipment in a hospital.
Depends on the account. Work on VR lately has been slow. Just like all companies, we have slow times

Honestly though, I have only had 2-3 times in the past 2 years where it was like the other day...no work... It did pick up later but I just think it's important not to make someone think we're overloaded with work all the time. That would not be fair to them if they end up with high expectations.


No - it is not always slow! Depends on the company and hospital. I have never been slow this time
Slow time is usually in September when everyone is back to work/school from the summer months.

Been doing this 24 years and never slow this time of year. Actually, I am drowning in work - can't keep up.
Transnet
Transnet is a program, usually provided by the company/hospital as they usually pay Dictaphone for the cost of the licence.  You would need a wav pedal to play files through your computer.
transnet (sm)
click on icon for transnet at bottom of screen.  When the little box pops up, do you see a more to click?  You should.  Click on more and then there is a way to make it louder, softer, more backup, less backup, and I think it is called play rate.  Do you see this?
I have used Transnet before...sm
You do need a special footpedal in order for it to work.
Transnet
Right right, slow for transcription too. I got paid 13 cpl using Transet and realized why the pay was so high, because the software is sooooo slow and I got nothing done. I make more money now on a different account with less pl rate. Good Luck. I lated almost two years.

Can you use an IN-DB9 with TransNet?
Anyone know?
TRANSNET, NINA
What is your situation?  I work with Nina when she needs my help.
Transnet/Extext
What companies use Dictaphone software?
I'm going to be using MedTran and Transnet
Any info on either system would be appreciated.  TIA!
Transnet/Exttext
Does anyone use this software on a laptop; if so, have you experienced any problems with it?  Thanks! 
EXText and Transnet
Has anyone worked on a system utilizing a VPN client and Word Client before?  The voice player is called Transnet, but Word Client appears to be EXText.  This seems to be quite a complicated process to learn.  Anyone else have problems with this in the past?
extext word/transnet
OSi and Trans-Tech use that platform.
Yes you can - go on Transnet playback rate
nm
Little box for transnet player question. (sm)

Is there a way to move this box up to the top of the screen and out of the way of the document so you can leave it open while typing report?   Hate to call Tech support if it is really something simple.  I tried to just move it, but can't seem to get it done.


Any help appreciated.


Transnet Player Not Working
I have a USB pedal, which normally works with just about everything, but cannot get it to work with the Transnet player.  When I manually click on the play arrow on the player itself, it plays, but not with the pedal.  What could be wrong?
Need some information on Transnet system please (sm)
There is something in the archives from December 2008 basically telling how the pedal works.  What I want to know is, since the jobs are downloaded does it take longer to get the reports?  Has the speed of downloading the jobs improved since 2006?  From what I read in the archives it takes forever to d/l jobs but that was a couple years ago so if anyone is using Transnet, please let me know if it has improved any and what your general opinion of it is. TIA. 
ExText Transnet Player
First of all when the player comes up click Alt+T to keep player on top. Next click Alt+M to remember position.

1. Alt+V = Volume. Move left/right arrow keys to increase or decrease.
2. Alt+P = Play. Move left/right keys as above to increase or decrease.
3. Alt+A = Auto backspace. Same principles as above.
4. Alt+R = Rewind.
5. Alt+F = Forward.

Hope this helps.
Is anyone working with Nina of Transnet out of Florida?

Just wondering on your situation...to compare to mine.


Thanks.


I believe Transnet is how ExText is connected. Easy to use. Most demographics are
s
Post from Sept. says Need to buy your own TransNet pedal & you're NOT connected to the net
b
I was told needed special foot pedal for Transnet,
x
YES, extremely sad. Especially,
When you search and search and try to find a great company and you find one like DRC. Gone now. Who next? Very depressing. Time to get out.
What do you consider extremely
I work for a company and I average $20+ an hour. For my city I'm at about twice the hourly pay for someone without a 4-year degree and about twice the hourly rate for an in-house MT. I don't feel like I'm underpaid.

If you are talking about companies that pay 6 cpl or something... well, that's a different matter.
Extremely low
I agree that the people at Proscript are great (wonderful in fact), but nice doesn't pay the bills.

My work load there has been very low (to sometimes nonexistent). I have sometimes had to just sit at my computer for up to an hour or more just waiting for a job to finally come in.
Pay was okay, staff was extremely
rude, they will fire you for anything and you cannot trust them at all!! Worst company out there IMO
He was extremely rude to me when he was at JLG. nm
x
Extremely unprofessional nm
Are you a member of management?
That's extremely hard to believe
xx
As of a few months ago, the pay was extremely low.
nm
I would be extremely leery
of starting up with a company if there was a lot of negative comments here.  Granted, we have all had bad experienes with different companies and there are sour grapes out there but if there are a number of negative comments and the comments seem reasonable and not real 'anger-based' - just mostly frustrated - then I would make note of them.  We are only going to grow and stay united if we give appropriate feedback from our experiences.  If you do start with this company, just be cautious and don't quit the one you are with now unless you have a really good feeling about them.  IMHO only. 
I took what I felt to be an extremely
long and involved test to be an Editor for SmartMed. Got hired but still did not understand why it was necessary to test that extensively.
extremely unorganized and this

is after being offered a position three times by this company over the past few years and each time I have been turned off by how unorganized they are over there.  I had the same experience this past week with them not getting back to me.  Then they did and told me about two positions.  I told her the one I was interested in but needed an answer about the ins.  Then they called me back the next day but she forgot why I was even waiting for the call and then to top it off was told the position that I was interested was no longer available.  This is the third experience with them.  I don't have time to tell you about the first two.  Incredible.  I have a better job offer from TT (actually to return back to them on a better account) and Axolotl which I will decide on by tomorrow, and another from Transcend which I am turning down but Transcend is right on, very organized, answered all my questions, and told me what all she had available and I picked the one I wanted, no surprises and no being left hanging, immediately sent me the ins info by email before we even got off the phone!  That is the way a company should be run as far as HR is concerned.  The two that I am deciding on also are very efficient in answering ALL questions in a TIMELY MANNER and are organized.  Debbie is great and Axolotl is very very nice and polite and immediately sent me the information I needed such as INSURANCE.  I need to have questions answered before accepting a position.  I will not go in blindly.  I have a chronically sick daughter for crying out loud and some companies did not even have the decency to respond to me on ins. so they got nothing back from me.  Oh and get this when I finally did get the ins. information from KS it was this!! http://www.geoaccess.com/phcs/po/  No information on nothing, just a provider look up and when you click on the home icon and travel your way through the website trying to find info there is nothing that states anything about what the coverage is!!


I will never apply for KS again.  Three strikes and your'e out!!


I'm extremely happy.
Have never had a late paycheck.  They just rolled out a new incentive plan that looks like it'll boost my pay.  I like my supervisor.  No major complaints.
And YOU must enjoy being extremely
8
That is extremely unprofessional...sm
It's also very direspectful to one of us. We are all a family of MTs here, so I take this personally!! I think you should post this up top as a separate post so everybody can see it better. They need to know about this company's baby fits if they don't get their way. They wouldn't be making any money if it wasn't for us!!!
Extremely busy... sm
It might be because they have been extremely busy with transitioning a new account.
Extremely frustrated
After three years with FN, to be treated this way is just uncalled for and very unprofessional.  Every account they put me on only lasted a few months and then they lost it, then another and they lost it, five times so far, and now told about the new account with a billion lines, ya right.  Where is it?  I have not see it yet!  Bunch of lies, all lies.   
extremely frustrated indeed
Hi Paul,
When did you start with FN, as I started in 2/2005 and what you are saying is exactly what I have been told also. This new account was supposed to keep us all overwhelmed with work and I am lucky to get 1 or 2 charts PER DAY. I'm practically begging for work and I'm just lucky if they decide to answer my emails or phone calls. Ready to pull my hair out...
Wow, that is extremely impressive!
That is good customer service. We are all customers to each other, I was taught one time in a class at a hospital where I worked. That is really nice to hear.
Extremely low for VA work
Worked in VA a long time and it tends to be very challenging and very ESL. For VBC, this is a really low rate.