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Serving Over 20,000 US Medical Transcriptionists

Do you get the impression this person is answering herself in some areas?

Posted By: Passin thru on 2006-03-08
In Reply to: Not to worry - I'm not freaked out - merely amused, - Laurie

I know I do.


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    There is no answering machine. There is a live person
    during business hours with voice mail after hours. If you called her home office rather than the main office, I could see that happening as she has only been in town a few days this month and last. That is why people need to call the people they are supposed to and not the CEO. Most company presidents are not accessible, in fact I have worked for both Transcend and MQ and never once spoke to the CEO and never expected to. Why does everyone expect Keystrokes to be different?

    I am not saying that Keystrokes is perfect for everyone, I am just saying that if you go through the office, as you should, you would not have that problem. She only made calls for 3 days right after the HR person left and then someone else took over.

    It's the same way in urban areas, too.
    Don't let the previous poster kid you. I worked in-house at a Trauma Center. Despite what some of the sanctimonious MTs and MTSOs would have you believe, there are not 24/7 staffing of entire hospitals. After about 7 o'clock at night, weekends, and holidays, there is no routine outpatient care, no routine surgeries, etc. Needs are filled on an emergent basis by ON-CALL personnel, who then come to work. Also of note, the same ON-CALL people get paid for the inconvenience of being ready to work, whether they do or not. What MTSOs do that?
    Does it seem that work has decreased in many areas since
    MQ did their not-so-smart illegal billing? This probably should be on the MQ Board but I feel what they did may be affecting a lot of us. Hospitals and other accounts used to have so much work we didn't know what to do with it. Now, it seems more work is being done on site or in-house. I can't help but wonder if the trust is all but gone due to what happened with MQ. I may be wrong, but it sure seems that way.
    Sorry you didn't get your check. Guess different areas are different.
    x
    ..NM up there. Lists aren't always in high traffic areas
    s
    Again, if you think Transcend is state of the art in the areas of sound quality and/or platform,
    then you have not used high quality equipment before! There is MUCH more sophisticated equipment out there now, even at smaller MTSOs. Even Larry himself said they are "working diligently" on improving the sound quality.  Perhaps you should let Larry know that the sound quality is WONDERFUL - he must be mistaken and misinterpreted all the "MT feedback on poor sound quality"...Who do you think you're fooling???
    I was under the impression that if ....

    you are fired for something that is in the handbook (rule, regulation), and you have been warned accordingly as stated in the handbook, that you could not get unemployment unless employer just did not bother disputing the claim.  My example would be... if the handbook says you cannot be absent more than 3 times in one month and you are absent four, you can be terminated without being eligible for unemployment.  Having worked for Spheris, I know they do send out communication when you miss line count.  All that said,  I would file the claim anyway... ya never know, Spheris may not even dispute it.


    An impression
    It was an impression on how they conduct interviews.
    I got the very same impression........
    And I quote....****By not accepting TO WORK for a foreign employer, you shoot youtself INTO YOUR FOOT; because if you don't ACCEPT AS A US MT the work, then they will be forced to offshore

    It isn't so much a dialect or accent per se, it's just the odd usage of the language, such as bolded above.



    My first impression is that

    they will be cutting MTs who don't meet quality and who send too much to QA.  I hope I'm not one of them.  My second thought is that they may have to cut line rates or lay off MTs.  I also noticed where it sounded like some accounts may be dropped because of expense.  My only comfort in this email is the fact that it went to all employees, not just MTs. 


    WOW -- this came as a total shock to me.  My lunch is now sitting in my stomach like a pile of dung.  Not a good feeling. 


    Someone please hurry up and fix this economy!


    That's the impression I got as well (nm)
    x
    That's the impression I got too. Someone is mocking the co.
    If it is for real, someone has extremely poor taste.
    I was under the impression that we good
    straight type, do VR or both! What is the big issue, if that is the case? If so many of you are unhappy, leave! Maybe, just maybe, they are doing this to weed out all the "bad" MTs, you know, all of you that come on here and complain. Get a different job already, gives the rest of us more!
    My impression is that it WAS by them, but they had a backlash
    from all the people reading it and stating it was unprofessional to post so much confidental information, so they pulled back and want to say they didn't post. Right. The tone and phrasing of this current post is absolutely consistent with the others. I'm not buying it. But please, Keystrokes, keep posting. With every post, you show so much about your company. :)
    I was always under the impression that the MTSO's
    about their coworkers at all, or even how many there are, or in what states. I only know one of my coworkers, and it's only because of a chance meeting where we got to talking, and found out we did the same work and worked for the same company. But I think they don't want the MTs to be in contact with each other because then they could start comparing notes, comparing earnings, accounts, productivity expectations, etc. It would probably let a lotta cats out of a lotta bags.
    So, you're under the impression
    That it does not take a vast amount of time to sift through HUNDREDS of resumes (apparently from MTSOs who have posted here, half of which border on illiterate or nonsensical), try to find perhaps 20 candidates out of hundreds of possibilities, then set up times to call them, etc.?

    You must spend a lot of time on the couch channel-surfing, Doing something PRODUCTIVE is always of VALUE.

    I'm guessing you're not very happy with your MTSO so you're the one digging deep. In typical hypocritical fashion, I'll bet you collect a check from them every payday though, don't you?

    Thought so ;-).

    I was under the impression that the transcriptionist, as well
    as the MTSO were not held liable, that it was whoever signed the final product (in theory, they proof it before they sign it). It is the physician's dictation, how can the MTSO or MT be held responsible if they transcribe incorrectly dictated test results, physical exam findings or anything else re: the patient?
    Okay, well it was my impression that at some point maybe year end they either go on DQS or get

    another service because MQ only wants DQS clients and does not want to continue with the others like MTS, etc


    I am so sorry you got a bad impression. Sometimes things seem ugly when they are not..
    The owner is the sweetest person I have ever worked for. The pay is good. If you want real info on them, please feel free to email me. MaryC_RI285@msn.com
    companies who start off with a bad impression

    Sometimes we MTs have tunnel vision about a job and will persevere until we get it, thinking we are getting what we want, only to realize that the warning signs were there from the get-go. 


    If a company is rude to begin with, there is no logic in thinking it is going to get better after you are hired.  I now listen to my gut (a show on Discovery Channel pontificated that we have a *second brain* there, a warning brain) and see with my eyes what is real and what is rose-colored.  Those *funny feelings* about things are there to keep us from making mistakes.  Listen to them. 


    And I hope you find a soft place to land. 


    I had the same impression. Plus their line rate and incentive sm
    plan are really low.  Can't see being able to make decent money there, even if the people are nice. 
    I'm thinking..unprofessional. First impressions are everything and my impression is....
    I wouldn't want to work for someone like that.  There would probably never be any way to ever please her.  I mean how many of us at one point in our careers thought we were doing a great job only to have a supervisor or someone else tell us our work stinks..It's obviously subjective versus objective opinion. I just think her ad had a very unprofessional and rude tone to it and I am guessing that she has been burned or thinks she has.  I just don't think you'd want to portray your attitude upon potential new hires. I will say...the ad did make me laugh, but there is a time and place for jokes and posting as a job ad isn't where you'd want to make people either offended or laugh at you.
    Probably no "real" company name. I got the impression she was a private owner her own small bu
    and..probably not a company we would have heard of before anyway. I applied so we shall see.
    I think it is one person. I had a few print outs from a few weeks ago and this person even capital
    I have had a positive one. I have been with Keystrokes for 3 months and am very happy.

    I printed them to show my manager but she told me that there are few bitter people out there and no one can do anything about them. My manager said that everyone can tell that it is the same few over and over again, for Keystrokes and a few other companies as well. Time to move on Ms. Anon. I cannot think why a company would go through the trouble of getting IDs and getting you installed just to ignore you after that. Doesn't make sense, does it? Are you sure that't the whole truth? You keep saying truth but it sounds fishy.
    Exactly what I'm talking about RUDE! You are a very unhappy person. A happy person does not
    respond in such a way!  This is the reason SS has such a bad name.
    I am not a hateful person but that person screamed at me for 45 minutes. sm
    She said all transcriptionists are idiots.
    Thanks for answering. nm
    x
    I see. Thank you for answering.
    Some companies want their equipment rented from them. Some what a security deposit that is refundable.

    The way some of the posts on this thread were reading, I wondered how the MTs were having to pay to work for the company.

    I appreciate you answering.
    Thanks SO much for answering. At least I know that the ... SM

    platform has not changed yet. It's been a month since I left, and yes, it was only going to be a couple more weeks before the change-over to the CM platform.  The account itself was not that bad, pretty good really, but what I really liked was getting the benefits.  Not sure what to do right now.  Thanks again for commenting on this for me. 



    I don't see them answering the
    ??
    thanks for answering
    i did see all of that later today. 
    THANKS FOR ANSWERING-nm
    X
    I appreciate your answering
    No, not upset. I work on VR on Piedmont acct and love it. Like occasional straight typing but love the VR most of all. Thanks for the info. Do you have work most of the time or have you ran out?
    Thanks for answering

    The work is going ok so far.  Very easy account, platform not really that bad - made 700+ lines in 5 hours on my 2nd day.  The staff is much more courteous and respectful of an MT than the last place I worked.  The QA person is friendly and not a rude hag like the last place.  I also don't have to pay $25 to get my check and am a W2 employee.  So far, so good...


    Thanks for answering. NM
    xxx
    I was not answering you per se
    but someone else who asked if this was normal. I am actually more lightened up than most on these boards as I can do transcription or not, my life does not depend on it anymore, thank the Lord.
    I was answering the OP about sm
    forums for KS if you will read. There are NO forums for Keystrokes employees. That is the only question I was answering. I told her I like Docuscribe as I have worked on it in the past. I have not worked on the Christus account and said that alos.

    Read before you speak will ya?
    I don’t know about answering this as I never
    use the combination keys, only the mouse. Was told when I first started VR a few years ago had to use the mouse. I know this sounds strange but until then never used a mouse. I learned and then told should use the other keys. The VR I am on is really good, and yes when I need to correct something I take my hands off to fix with whatever needed but having said this, I could not edit any faster, no way using combination keys. Your audio only goes so fast and no amount of keys can get you faster.
    I was answering below, but on this point SM
    I am going to have to say it is going to be near-impossible for you to get paid that much per line AND work days.  I do wish you luck though.
    That bit about answering the IM's is especially amusing since
    we are told ALL the time to use it for emergencies only. Guess you have a lot of those??
    Thank you all below for answering! I will check into some of these just to see. nm
     
    Thank you for answering the question
    I am not the one who posted asking about information on Zylomed, but I was wondering about them because I have accepted a position with them. I just wanted to say thank you for your reply.
    Thanks for answering. How long did
    you stay? I didn't get any paycheck for work I did in November. Did get a few dollars in training pay 25 days later, but nothing since.
    I was answering Colleen....
    in the first place. If YOU wanted a specific answer then you should've asked, but I find YOU NM quite rude.
    Thanks for answering my questions. (SM)
    I felt the recruiter was being straight forward with me. She even gave me time to think things over before going on. All in all I feel she was being honest with me. I've decided to give them a try.

    Thanks again for answering my questions and good luck to you also!!
    Thank you very much for answering my questions. nm
    x
    I think she was just answering a question.
    nm
    Why bother answering at all
    if you are a no thanks?

    WHAT PART OF WHO WOULD *SUPPORT*... was confusing?

    :)
    Thanks so much to both of you for answering my questions...
    I have e-mailed you both.
    And not only for transcribing, but answering their
    It's not all it is cracked up to be and certainly not for everyone. There are more hours involved in administrative tasks with more clients, too. Make sure you are fully aware what you are getting into before jumping. Not saying that to discourage, just a friendly warning. It has its rewards, too, but trust me, you will work your tail off. Doctors work 24/7 and often expect the same of their business associates.

    If you provide digital equipment, you'd better know it inside and out or have a good tech person on your payroll because the office will call you for help everytime there is a hiccup. Set forth your hours, rules, and extra charges for stat reports, faxes, copies of reports lost in their office, etc., ahead of time. Once you get a few clients, you may want to line up another MT or find someone you can subcontract to in the event of illness, vacation, etc., maybe trade favors with another MT with own clients.
    I remember someone answering

    I could be wrong, but the person actually e-mailed me with this company MxSecure.  I then posted the company name for others since again it was one of those I e'd you kind of thing and others wanted to know as well about the company I was asking was flexible.  Come to find out MxSecure I believe does require that you do a certain line count.  I wanna say this was probably six months ago, but the poster got a little tiffed that the company name was posted.  I only did it so others would know. 


    In the OP post, JP states the last time she put the company out there, no one used her as a referrall so she didn't get any money. 


    I don't know, I just have this weird feeling that it is the same person.  I'm not sure though.  I have no clue about MxSecure and never worked there.