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Doing our job is stressful, but being perfect is impossible....

Posted By: LK on 2006-01-31
In Reply to: So, doing you job right is stressful? - nm

There is such a thing has high expectations, but when it goes beyond that.....


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So, doing you job right is stressful?
o
Exactly! It's also less stressful!
That's why I love my company. I have 2 excellent accounts (I really lucked out) with great managers, and I can work whenever I want and make an excellent paycheck every 2 weeks. No one bothers me, and I get my work done. I actually turned down a management position once because I was so happy just doing MT.
It's MORE STRESSFUL!
Sorry, I guess you don't know. That's why you asked. I would say 99% of the reports have MAJOR corrections where it would be easier and faster to just type the whole report. Only in a blue moon do I ever get one of those dreamy reports with only a few corrections. They're putting everyone on it now, including all the ESLs. I spend MORE TIME correcting one of these pieces of chit than it would take to type it myself from the beginning. No, most of us don't make a lot of money doing it. Only the ones with the very good dictators. My pay has gone down half even though I get 30% less than if I had straight typed it. It is LESS PRODUCTIVE than straight typing when editing ESLs and fast talkers. You will lose money. I know. This really sucks. And I'm really sick of it. Hoping I win Powerball tonight.
Yes, too stressful. It was not always like this. (NM)
dd
And it would be a lot less stressful
doesn't look like the greeters are stressed, most of them look like they are actually enjoying their jobs.
sounds stressful
/
Beg to differ. It is not perfect and is a long way from being perfect. A LOT of hospitals
are moving away from voice recognition after trying it and failing. The good news is that once burned, it is hard to convince a board of directors to put out money like that for a second try.

I think that it has its place and does work if done right in certain facilities, but it is a VERY small percentage and will not hurt us for many, many years to come.

I am not hiding my head in the sand; I am actually seeing the trend reverse.
It IS very stressful. I'm so stressed out from the rollercoaster
Last week made good lines, good money. Even got an email that said the slow period was over. This week? Nothing.

I've been doing this hardcore for the past year with different companies even. I can't take it anymore but MT is all I know how to do, been doing it for almost 20 years.
I hope things settle down and less stressful for everyone. nm
nm
We are opposite, not as stressful for me and the money is fine
I make at least $20 or more per hour and that is ok with me, plus the fact that the ESLs that are on there (which there are many!) I am happy because it will get those a lot easier than I need to rack my brain for.
At over 10 cpl, it is not impossible!
x
It is not impossible. I do it every day.
I have never hard trouble meeting the minimum line requirement and I've been there 7 years. My lines have fluctuated sometimes when I have to do work that I'm not familiar with. However, I have very nice line counts most of the time.

Impossible...nm
nm
Just say NO. At 3 cpl, it's impossible
to make $20/hr unless you just rush through and send garbage... VR takes too much correcting for them to be paying so little! GEEZ.
It is almost impossible to do unless you have MTs that are guiding you. sm
You will not have the know-how about work flow, QA, TAT, etc that is necessary. Find an MTSO that is willing to help you with pricing, pay, etc. We are all pretty much the same. You can email me if you want or try one of the mid-size companies. I am actually much smaller than what you are taking on, with only 28 employees. You might want to partner up with one of the mid-size ones to make it run smooth. Worth a try if nothing else.
Because the ones at OSi are full of ESLs that are about impossible...nm
z
It is nearly impossible to do a comparison when posts
which even mention brand x, with no discussion involved, are restricted or removed. I think at one time or another most of us have worked there.
if it's an impossible report for one to do, then it should go to someone more familiar with the d
x
Does anyone else find it near impossible to follow

I'd getting dizzy.  I can't seem to be able to follow who is replying to which comment.  I think I am in the right place, but then the comment below doesn't make sense with the comment above it. And I think people are getting upset because the response does not match the comment and someone thinks they are being dissed.  Sometimes it looks like they are agreeing with something but then when you read the rest they are actually disagreeing.  Sometimes when I post I think it will end up below one post and it ends up below someone elses. Is it just me?  Or maybe when there are this many replies people should just stand back, let it drop, and not provoke anyone else by accidently having a reply end up in the wrong place. 


Yes and you'll go broke. Impossible

You'll spend 30 minutes on a report trying to decipher the horrible dictators and you'll be lucky if you make 30 lines in that time. 


impossible? its 127 lines/hour.
nm
No, it is not impossible. I get 11 cpl and work M-F days, IC status. nm
x
Sorry. I know our QA people have to have so many reports done per hour and it is almost impossible
to do that plus all the other things put on them besides so a lot got sick of the stress and quit. They have monthly reviews to do as well so they are constantly stressing so who knows how the quality holds up for QA as well as MT. Seems like quality is secondary anymore to low cpl and the amount you can throw out. Hospitals that I always thought were fussy are now sending work offshore.
Something to think about. Making it impossible for those of us that do NOT mislead anyone will forc
Why are transcriptionists making it nearly impossible for us to find good, reliable, loyal employees? One more reason to consider offshore employees. They NEED to work to eat and SURVIVE. They do not pull temper tantrums or try to pull a fast one.

I have 8 employees that I treat well but I do not doubt that all but 1 would turn on me if they thought someone on the next block was offering something better.

Less time complaining and conniving would be more constructive and everyone would benefit.

There are two sides to this argument, but no one wins. We should try to work together instead of against each other.
Yeah, if you want to look up demographics that are impossible to understand, & get paid for
If you don't mind being nit-picked to death and QA'd into the ozone, go for it.
So you believe offering 2 options to clients is impossible? It's pretty cut and
dried to me. You offer Option 1 as a money-saving low rate with offshore transcription and editing. Sorry, we can't guarantee quality, but hey, you save big bucks. You then offer Option 2, quality-minded American MTs and editors, the gold standard. The rate is higher, but so is the quality of the work. Of course, you then have to make sure you hire only those who can actually maintain high quality.
You are probably right though. It wouldn't work as there no doubt are far too many companies already offshoring without the client's knowledge reaping the benefits of using low-paid foreign workers with nondiscounted line rates. Silly me.
Never said perfect. If it were perfect, there would never be room for sm

change or growth.  What I was talking about was the continuous posting by the same people, over and over again, that is vague and destructive.  This is not just about Keystrokes, this is about the posts for other companies as well.


I think that not every MT is a good fit for every company, and not every company is good fit for every MT.  If this were the case, there would be very little job searching or hiring going on, only if someone retired or left the field or entered the field.


It is the outright lying that is so horrible.  Keystrokes is a transcription company which means that we have the normal ups and downs that every company has in terms of slow and busy periods.  We have been very fortunate to have very little down time due to busy and also new accounts. 


If there are check problems, they are resolved.  We all wish there were no problems and this is the biggest topic at manager meetings, but human error comes into play here as well.  We have a new time recording system that should eliminate that, if the information is entered correctly from the MT. 


If there are tough dictators on the account, it is not the fault of the company.  It is the fault of the hospital that has them on staff, but you have to take the good with the bad.


If there are QA complaints, it is usually that the leads are too strict.  The owners have said that they would rather be known for being too picky than too lenient, thus having accounts say the work is not up to standard. 


If there is a reliability problem, it just might not be a good fit.


I know that if I were to take over recruiting and hiring (which I absolutely want NOTHING to do with), I would not take job hoppers.  However, I have been told that you have to look at the hopping and why it has happened.  A lot could be poor choices.  That's why I will never be in charge of hiring, but I can control the MT QA and reliability once they are on my account.


 


Lee Perfect
I always ran out of work, so I ended up quitting and finding another job.
The perfect job

1.  All dictators sound like Patrick Stewart, calm and perfect speech.


2.  The company pays a minimum of 12 cents per line, of course spaces included.


3.  All management staff were transcriptionists for at least 10 years.


4.  20-year-old Buffy is not assigned as my account manager, just because she's somebody's wife in the company  (and she's so dumb she thinks car horns need fluid). 


5.  Quick and responsive QA people who provide samples and are not menopausal, in a bad relationship, or on a power trip.


6.  The company provides me a wonderful leather chair with heat and massage.


7.  The turnaround time is 72 hours on all reports.


8.  The CEO looks like Johnny Depp and comes to my house for one-on-one training.


9.  We all head to Hawaii at least once a year for work relationship training.


10.  They actually have a wonderful retirement program that will allow me more than a shanty house with outdoor plumbing.


Am I asking too much?


 


 


Perfect! Thank you! nm

Lee Perfect
Is there a company called Lee Perfect in Illinois, and does anyone know their website or anything about them?  Looking for a better job...any help would be much appreciated.  Thanks in advance.
Are yo sure this is Lee Perfect? - sm
I have been with them since the early 90s and have had no problems. I know they made changes with their pay schedule so you now get paid in 21 days rather than 14 and in July we go to 28 days, but I've never had a problem with a bounced check, missing check, late check in all these years. Now there's another company that put me through that hell, but not Lee Perfect.
Lee Perfect
There is no QA per du jour. We have a staff of several QA/Editors and I am the QA Account Manager/HR Manager. We do not change our policies every month. When emails are sent out to our MTs - they go to everyone in the entire pool so that someone cannot come back and say that they did not receive a notification that work was overdue, etc. I know that EMDAT is extremely user friendly, however, I do not know about anyone who took a 30% pay cut. If anyone's pay is reduced it is because they are not transcribing the lines they should be. In fact, i have many MTs who are making more on EMDAT than when working on previous accounts that were Dictaphone based. It is all a matter of opinion. However, if you want information, you can come to me directly. I will answer any and all questions to the best of my ability and if I do not know the answer, I will ensure that I find out what the answer is and let you know. I am sure you have heard that same line before but you will have to trust me to see that I get things done!!!!
Lee Perfect

Can anyone tell me anything about Lee Perfect Transcription?  Thanks


Lee Perfect
In response to the statement that Lee Perfect pays late is completely incorrect and false.  Lee Perfect Transcribing Company is owned by Linda Manderfeld and has been in business for over 18 years.  The service to which you are referring that has payroll issues is Keystrokes Transcription Service, formerly of Bolingbrook, Illinois, now Yorkville, Illinois (hicksville).   Keystrokes is owned by Lee Tkachuk and Lee Perfect is in no way related to Keystrokes.  Lee Perfect has never, ever been late on a payroll or any bill for that matter.  You have the nerve to bash a company with one of the best ratings in D&B.  You need to get your company information straight.  If you want the real scoop, contact me via email and I will tell you - I was one of the lucky ones!!!!
I would be perfect for that but they never have
responded to anything I sent them. That is so very sad. I know others who never heard a word from them either. It's their loss the way we all look at it.
Lee Perfect
I checked the archives and only came up with pretty old info.  Would like to hear from current people working for Lee Perfect who could give me answers to these questions.  Is there enough work on the heme/onc account advertised on the Job Seekers Board?  What platform do they use?  How are the staff to work with?  Are they flexible on schedules?  Pay scale...average, below, above?  TIA.
Lee Perfect
I was hired by Lee Perfect in August and ordered a special foot pedal (98 bucks) and have been waiting since the Tuesday after Labor Day for my training.  Every day the trainer e-mails me and says she will get in contact with me later that day, and every day I do not hear from her.  I e-mailed her yesterday, stating I was seriously considering sending my foot pedal back but she said she would definitely train me yesterday afternoon, she was working 80 hours a week, and was so busy and guess what...not a word since.  This is just for some part-time extra money - how long do I wait before I really do send the foot pedal back? 
Lee Perfect
I would also say forget it on this one. In my opinion, you have been more than patient. Be sure though when you send that pedal back you get a return receipt from the post office. If they are that unorganized, I would want proof they received it so they cannot come back later and say they never got it.
Lee Perfect
Nice people, but never enough work. I hardly have any work during the day. Very slow. I think they have too many transcriptionists on the account.
Lee Perfect
I had to resign because I never had enough work to do. The QA supervisor is under a lot of stress since she is undergoing chemotherapy. It takes a very long time for her to get back with you. There are other better jobs out there, but you just have to look carefully. They put you in a typing pool, which I hated because they hired way too many MTs on the account and when I logged on to work, my que was totally emptied. I'm experiencing the same thing with my current job as well. I'm beginning to think I need to find a different career!!!!
Lee Perfect
Does anyone know why Lee Perfect requires Emdat experience in their ads for jobs.  Is this system that difficult to learn? After working for several nationals, none of them have ever required that I  know their platform before they will hire me.  How is Lee Perfect to work for.  Pros and cons, please.  TIA
Lee Perfect
I always ran out of work. I do not like being in typing pools. I could never be guaranteed my daily line count. Be careful.....
Lee Perfect
You must have Emdat experience. I sent my resume to them because I had everything they wanted except the Emdat experience, and they wouldn't even consider me. Do you know why they would require that experience? I have never had any difficulty learning a platform before.
Lee Perfect
They hired me immediately without EMDAT experience. I had lots of ortho experience. However, they never had enough work for me to do so I looked elsewhere. I do not like typing pools. The lady who is in charge of hiring is very nice, but is under a tremendous amount of stress. She is undergoing chemotherapy. She is probably swamped with applications because she placed ads for tons of different positions. I would just keep e-mailing her back and tell her you are experienced. EMDAT is a breeze to learn even if you do not have experience.
Lee Perfect

I sent my resume to Lee Perfect responding to their ad on the Job Board here...they e-mailed me back with a test that included a zillion questions regarding everything from A-Zand another test on the usual medical stuff.  Does anyone know if it is worth going through all the hoops?  Are they good to work for and how about their cpl rate, is that good or not so good.  Not sure I want to go through all this before knowing the answers to my questions.


TIA


Help please...Lee Perfect

I am interested in hearing from current MTs who work for Lee Perfect.  How are they to work for and would like to know if you are able to get good line counts with EMDAT, and if so, how long does it take for you to become productive.  I am especially interested in hearing from hem/onc transcriptionists and what they think of these accounts.  Thanks so much for your time.


Lee Perfect...
Lee Perfect - like them.
TTS - they stink
Focus - they stink
You can also look at the following link for a list of companies that have eScription accounts.

http://www.escription.com/services_mtso.htm
LEE Perfect
Hello!  I got an email from Lee Perfect telling me that I passed their test.   I was wondering about their platform is, good pay, pay on time, good accounts, etc, etc.  Hopefully I can speak to her tomorrow regarding this information but would like your opinions first
Lee Perfect
I did not like working for them. I never had enough work to keep me busy. I was constantly running out. The pay was good, but my paycheck stunk because I never had enough work to do. I also do not like being in typing pools and they do not assign you your own doctors. Good luck.
Lee Perfect
Lee Perfect is great! Very prestigious - no insurance, however.