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Got that right! Except for occasional freezing, I've loved it for years! nm

Posted By: passing thru on 2006-03-14
In Reply to: Dictaphone ExText is my favorite too. nm - in MT


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I too have loved MDI for years now but something has definitely changed..sm
I have always had plenty of work and suddenly little to none. Very frustrating especially when emails trying to get answers or resolve the problem result in nothing. Up until now I have had no complaints but I can't live on what I am able to barely make now.
I left after 14+ years. I loved MQ and my PS until July 1. sm
I left for another company. I started with the new company and also with Instant Text on the same day....threw myself into the fire! I so struggled the first 2 weeks and even questioned both on here. I decided to stick it out, and I have to tell you that I definitely am getting settled and love it. When you see dictator names and report types come up that you actually RECOGNIZE, the feeling is amazing. Even tho I felt that i was struggling, I made a bonus for my first full pay period. The grass..IS GREENER! Good luck
Worked for them years ago and loved Mongoose
You can see your line count as you type, and it was very easy to attain and bypass your line requirement.
Years ago I heard a quote I loved:

Second marriage is the triumph of optimism over experience. 

That's sort of how I look at trying to make a go of it with Transcend, having been front row center at the fall of several very pleasant small companies that were gobbled up by mega MTSOs.  And I KNOW that if I give in, they will definitely not respect me in the morning. 

I worked on site for many years. I've been doing this for 10 years... sm
I've worked on site, at home, for small MTSOs, for nationals, for hospitals. I've been paid per line, per minute, and per hour. I've been an MT and a QA. I have ALWAYS worked weekends and ALWAYS worked nights for the shift differential because MTs can't survive on 6 or 7 cents a line. At least I can't and I type 105 wpm.

I've BEEN dedicated from day 1, sister, so you are barking up the wrong tree.
I worked for a temp agency for 3 years..LOVED it. Just worked. No counts, no hassels, GREAT pay..
No benefits at the time.  I even learned pathology while temping (8 months on that assigment).  I loved the variety, the ability to say I'm not available such and such time.  I'd do it again in a heartbeat if I didn't need benefits.
If it is freezing...
it most likely means you need to increase the memory in your computer.  I have never had it freeze, but I have over 900 of RAM in mine.
yes, plus freezing up
I've been a QA 15 years and I've never heard
of any company only paying for the actual Keystrokes of the blank. You would literally make less than minimum wage that way. Waaay less.
Yes occasional OT on weekend, but then

little to none during the week.  The account that lost a work type is sending other work types, but lines/minutes no where close to what was lost.  The account that sends all the work, we also inherited their MTs, so no more work for current MTs. 

WMX and occasional low work. (sm)

At one point we got a message from management about it, encouraging us to hold on as they worked through the issues.  Often get updates from STM about work flow, i.e. YEAH we have work/ Work is low, let's hope for better day tomorrow, etc.  It is just nice to know they are aware and care about the situation and how it impacts us. 

I have had to flex my schedule a few times, but that is no biggie really.  At least I have a company that only uses US MTs, pays us on time and a decent wage and seems to truly care about us. 

Worked for MQ for a long time and will take early retirement before I ever work for another company that blatantly outsources. 

WMX may not be perfect, but it is the best I have found. 

Memo specifically said upgrade would address the platform freezing up.
I work Mon-Fri and occasional weekends as needed but have done this
by choice. I have never been forced to work a weekend. I am a high producer. I don't complain or take up any time of my Lead. I have only had one report rejected ever on this account and it was transposing patient numbers. I double-check now. I started at $1.10 per report, make $1.25 now and $1.81 per report for holidays. I only worked one holiday last year, the 4th of July, because they took volunteers first.

I am FT days but will work in the evenings if needed. Those days I have had 200-250 reports so it was worth it to me, but I try not to so I don't burn out.
Yes, plenty. Occasional slow days, but they are few and far between and usually
quite welcome when one comes along. Easy platform too.
There's a difference between over hiring and the occasional work slow down. sm
Every company has some times that are busier than others. That doesn't make the recruiter a liar.
I've been doing it for 4 years now. There are many

options available.   Lots of campgrounds have some type of connection.  Sometimes they just have a central jack for dial-up, sometimes they have connections at each site, though there may only be xx number of lines for the entire campground so that you are still limited with on-line time.  I found that even in this day of technology some dial-up speeds are really, really slow and it may take 4 hours to download a day of work.   A lot of campgrounds now are going to WiFi, especially in the bigger cities.   If you have a wireless card and the campground is a hot spot you can access their network (usually for a fee) and get high-speed access from your RV.   You can use your cell phone, which I have done in a pinch, but we often traveled where there was absolutely no signal of any kind like in the Black Mountains of SD.    There are wireless cards called air cards and this will allow you to access an open hot spot while doing down the road, though most hot spots are not open networks so you can't rely on that 100%.  Places like B&N and Starbucks are hot spots for a few.  You could access them from the parking lot so if you are traveling from point A to point B, you could just stop to rest or have a coffee and download at the same time.  You can also use satellite.  With satellite as long as you have a clear view of the southern sky you can get access, even in the middle of a field with no electricity (as long as you have a generator/inverter).   You can get a system similar to what you would have in a residential situation and set it up every time you move or you can have a system installed on your roof that makes it much easier for about ($5000 and $99/mo).  Downloads are not always high-speed and if weather conditions are severe you might not be able to get a signal or keep it, and uploads are much slower than downloads.   We have utilized all of the above at some time or other.  I had Earthlink as my ISP and they have lots of local access numbers and an 800#.  Only twice in the 9 months we lived on the road full-time was I not able to get a signal of some type (before we got out satellite).

I recommend getting a campground directly from Trailer Life.  You can find it at probably any parts/service center or dealership for campers and may find it at B&N.   The don't list all campgrounds, because you have to pay for a listing, but there are campgrounds all over the U.S. listed and they list amenities, such as if pets are allowed, if they have internet access and what type of access, etc.   This will help you make decisions about where to stay.  You can also go on-line before leaving and print out a list of B&N and Starbucks and the like that have hot spots to use in a pinch.  KOA campgrounds should all have some type of access, but they are more expensive and I don't think they are as nice a campground as some others.

If you don't already, you will want direct deposit setup and have all your bills setup to be viewed on-line, so that if you don't have to worry about having your mail forwarded so often or about paying bills on-time.  I had all regular payments automatically drafted and bills like credit cards I paid on-line.

Feel free to e-mail me if you have any questions.


I've been an MT for over 20 years now.

Others who have seen me type say they've never seen anybody type so fast in their life.  My typing speed has been described as truly amazing by others.  There's no question that I have true natural ability when it comes to being an MT, so my knowledge or abilities are definitely NOT the issue here. 

For years now, I have purposely worked for many of the companies out there in order to evaluate differences between line counts.  I've done every kind of work there is too (Basic 4, ER, radiology, etc...).  I'm a very well rounded MT.

I've found that MDI gives the absolute lowest line counts.  I was able to average anywhere from 250-400 lph with all the other companies I worked for and this was after only 1-2 weeks of working with them as compared to working for MDI for years and knowing the account up, down and sideways!!  So when I see people like you posting they average 300-350 at MDI, I really question this???  Also, I never had to pay long distance for anybody else either.  Most other companies offer an 800 number or went internet files a long time ago. 

I'm sorry you can't stomach the many negativities your company has, but in my experience, there's way better out there and I'm entitled to my opinion.

Merry Christmas :)

I've been doing this 20 years and still need
reference books and need to research.   If you are putting out a poor quality product and you know you are there is no excuse.   You should be proofing your reports or going back and relistening.    I'm sorry life is rough, but that is no excuse for poor quality work.   I don't work for KS, but I think you are wrong in putting the blame on them. 
I've been an IC for 13-1/2 years and it's
bites me in the ass, it's the social security tax.
I've been an IC for years, While it has its sm
drawbacks, it also has its advantages.

A drawback is having to buy my own health insurance and having no other company benefits such as paid time off. Any time I'm not pounding the keys when I'm supposed to, I'm not making any money.

The main advantage is that I can draw up a contract with a company for hours/production that realistically fit ME! The easiest thing to do after this is stick to my commitment and schedule and things usually balance out.

Another advantage is being able to deduct expenses, reference books, computer, at-home office, some utilities, phone, gas/car if you pick up and deliver, etc. This means extra tax forms which cost$, but that's part of having your own business.

Don't forget, though, to stash away the taxes that the company would have matched for social security, etc. This is the self-employment tax.

And don't forget to save receipts for any business-related items, income coming in, etc.

As another poster said, gauge your taxes on what you made the year before if that is typical of what you usually do.

Don't be late with your quarterly estimated taxes as that will bite you in the buttocks as a late fee come tax prep time. By this, I mean that by January 15/16 (the date of the fourth quarterly payment for the year before), you should have sent in all you think you owe for that year.

Talk to a tax specialist and get the best advice. It's a bit complicated, but that's THEIR job. You just need to transcribe, pay your estimated taxes on time, keep track of expenses, and save receipts for tax day.

I find it helpful to keep a folder for the year and just plop IC-related receipts, etc., in it as they occur.

not the OP, but I've been there 4.5 years
I've been with them for 4 years..
and I'm very happy there.  They've gone through some management changes recently, but I think it's for the better.  They've changed their pay structure also which has meant an increase for some people - in all honesty, though, not for everyone.  I did take a pay cut because of the way my particular account was set up but I'm making it up pretty easily.  The benefits are great.  Next year on my 5th anniversary I'll be getting 3 weeks vacation.  That's separate from personal and sick time by the way.  I love my account and make good money with it.  I posted below (or by now on the previous page!) with more detail, and so did a Transolutions supervisor.  If you have any specific questions, I'll be glad to see if I can answer them.  Otherwise our recruiter will be glad to speak with you.  Good luck!
I've been doing it for 7 years. No

different that using a desktop.   I do use an external keyboard the majority of the time. 

I've been there almost 2 years now and

 (guess I shouldn't call myself newer TT'r any more?) I haven't run out of work very often, or for very long. Oh, sure, over the holiday it was a little low, so I just took some much needed time off.

Other than that, the work has been as plentiful as when I started. I have a primary and 4 secondary accounts, but I'm rarely on my 1st seconday very much, and forget the other 3. I haven't seen a report from them for months! My primary keeps me very busy.



If you've been at this 20 years you (sm)

should know by now that in order to get the real skinny you're not going to get it from the recruiter, but rather the wounded.  Yes, some may simply be disgruntled, but those are usually easy to weed out.  When there is a pattern, you have to take some of that information into account when making your informed decision. 

A recruiter is nothing more than the car salesman.  His/her livelihood depends on bringing that MT in and unfortunately in some cases, he/she will do anything to accomplish that.  To a recruiter, the MT is just a piece of their paycheck.  Where is the incentive to tell the truth and answer honestly?  Heck, they probably feel like many MTs do, disrespected and underpaid.  I'd think after 20 years you'd summize that? 

I've been doing this for 15+ years

that the same thing is said over and over and over again about this business.  I do it in my spare time now and if I had to do it over I would NEVER have become an MT.  There are MTs on this board who have been in the profession alot longer than me and they cannot believe the amount of pay ( OR LACK OF MONEY) to be made and how things are going downhill.  MTSOs want more of our time for less money.  Of course, I'm not telling you anything you didn't already know.



I've done that for quite a few years

I have 2 resumes; one for MT and one for regular jobs. I list my MT skills first, equipment/programs I know how to operate, and only jobs pertaining to MT, plus my education. It doesn't go over 1 page.

My second one, I leave off all the MT info. References are available upon request, but I do not include them with the resume.

If you have a lot of companies on the resume, I would suggest only listing them with the starting and ending month and year. Your skills/work types should be in the skill section. It's not necessary to repeat it.

I used to be a resume writer and my clients all had good luck landing the jobs they wanted, but that was a problem. They got the job they wanted, so I was essentially cutting my own throat. He-he-he.


I've been there 2 years myself
...and I'm never going anywhere else! The BEST MT company ever!
I've been there for 10 years sm

Although the pay is low, the platform is super easy and no one bugs you; they just let you work.  They have been through a lot of changes in 10 years, but I have also  and they have always been willing to work with me.  

I find the dictators super easy for the most part; however, I have worked on some of them for 10 years so I know what they are going to say before they even say it.  There are a couple of ESLs that are a challenge and one who is American that is worse than the ESLs.  There seems to be plenty of work on my account during the day but I do type mainly the ESL pool.  The people in the office are very nice to deal with as is the owner.  Obviously, I think they are great because I have been there for a LONG time.  :o)  Hope this helps.

I've been an MT for 40 years and
I have done this dance before. Here is what you do:
1. Inform your MTSO that your pay is not contingent upon when SHE gets paid. Your agreement is with HER and not her creditors. 2. Tell her that if you are not paid within five (5) days of this request you will do the following: A. Put it in the hands of your attorney for action and collection. B. Notify the Fraud Division and Small Business Division of your State's Attorney General. Ask her if she does, in fact, have a valid business license. C. Tell her you will make a written report to the Better Business Bureau and any other consumer-service bureaus that exist in your area. I have see all too many MTs get sc***ed only because they allow it. Remember the old saying, YOU DESERVE THE KIND OF TREATMENT YOU WILL ACCEPT. Meanwhile, do not transcribe one more line. Further, you should warn her that this needs to be a one-time event and if it occurs again, you will quit. I trust you have a written contract or memorandum of understanding with her. If not, send her one, including a clause that states your pay dates are not dependent upon her getting paid by her client(s). You are not helpless. Start advocating for yourself. You can do it.
I've been there 3 years and I think they might have sent (sm)
a notice once...but the other 2 times I had to call or e-mail the person in HR and ask them. 
I've been an MT for 36-1/2 years,
and never bothered with certification--until I went to work for a company that actually rewards the credential--1/2 cent per line raise for passing the RMT, and another 1/2 cent for the CMT. They also have free prep courses for both exams, AND they reimburse the cost of sitting for the exam if you pass it. So what's not to like? I took the RMT the first moment I could, passed it, got my raise (and my reimbursement) and in a few months I will join the study group for the CMT, and go for that as soon as I am eligible.

But for the first 36 years I had no use whatsoever for the credential. If one is not rewarded for it as we are at my company, what's the point?
I've been there nearly 3 years now and like it a lot (sm)
Try to get a backup account when you are first hired, unless there is absolutely a ton of work on your primary.  I went through quite a dry spell with my primary account being very, very low.  I finally got a good backup account.  But even when things were bad there I knew they would work with me to get me more work so I hung in there and stayed with it and now I have plenty of work.  They are one of the best companies out there.  Good Luck!
I've been with them a little more than two years.
It has never been less than a wonderful place to work. The accounts are easy, for the most part (there is the rare exception, as with any place). The platforms are easy (I work on two different platforms and like them both). The owners have been more than accommodating when I have had emergencies and, as a matter of fact, have bent over backward for me more than once. I have always been paid on time, and the one time when my pay was off because I worked on an account I normally don't work, I simply notified the owner, and I had a check in my hands within 3 days. I've never had a problem getting hold of them. I was trained, and the trainer/QA person is available nearly instantly for any questions I may have, and it is probably THE MOST PLEASANT work atmosphere I have been in for a very, very long time.

I've worked other places, and the last place I worked was given absolute hell. I'll stick with Landmark. No employer is perfect, but they're pretty darned close.
I've been with them for over 10 years (sm)
have seen lots of management come and go, wish the latest batch would go soon. They used to be pretty flexible, right now are in a very militant mode as far as hours, production, etc. Not sure how many platforms they have, but the one I'm on requires a lot of mousing and very slow to change screens (patient info to document screen, etc), my production has dropped a lot as a result. Hoping things will turn around again somehow!
Well, gee whiz. I've been at this for many years SM

know my terminology and even build my own computers.  Is that literate enough?  What young whippersnapper can do that! 

I wouldn't work for someone like that. 

I've had 2 computers in 5+ years and SM
The only reason I got the new one was because they were sending them out to every one - no problems with the old one.

It's like cars - sometimes you get a lemon. LOL!
In 2 years, I've never had a problem
Sometimes ichart runs behind a day, but then they get the kinks worked out and it's back to current. I've double checked my line counts several times too and have never had a problem.
I've been with them for a couple of years
Nothing changed from that article and it was a story about an incident from 15 years ago. The work is steady and my paycheck is on time. I have no complaints.
I've been in this business 12+ years
now - worked for five companies before this one - never been happier.  Work is steady.  Pay is above average and always correct and on time.  Lots of communication and feedback.  It is a good place for me - I plan on retiring from here.  
8.5 cpl?? Are you sure it was NE? They've had pay stuck at 7 and 8 cpl for years! nm
I've worked for MDI-MD for several years and no,
my liason either.  But that's okay. 
Honey, I've been an MT 25 years. I never

that I post on a message board, but if you look at my work, it is top notch.  That's why I have contracts with local hospitals.  I have my own accounts.  Can you say the same?  No, I doubt it.

I think the recruiter is WRONG to encourage people to cheat.

I've been in the business 20 years and it is
NEVER slow this time of the year, especially when the beds are full because of the flu.    I think maybe some MTs are working extra to pay off Christmas bills so that there may be less work for others.   
In 5 years I've never had a day without work, though
have had probably 4 days of about half my usual line count, due to the hospital system being down or due to hurricanes, but never went completely without work.  My company isn't hiring though. 
And you've been with them for SIX years? "Close"
I've been there for 1-1/2 years and have never run out of work. nm
Ain't that the truth. I've been doing this 30+ years sm
and the worst-ever dictators were born in the USA!!
Off? I've posted here for years. SM

You could do a search to verify that.  MT in MT is right...referral bonuses ARE nice.  But, I would never recommend a company that I was not happy with...they couldn't pay me enough.  I've only been here a year, but that is way past the honeymoon stage.

Also, I would only get a referral bonus if a person stayed there for 6+ months.  So, unless someone really liked it here (as I do), I have absolutely nothing to gain with sharing my experiences.  I have said in past posts who I work for (Echo), but I didn't know if I could do that in this post as I didn't want the board administrators to think I was posting a help-wanted ad (which I'm not).  All I'm doing is sharing my experiences...what anyone does with that information is completely up to them.

Take care,


i've been working for MDI for over two years sm

i think they pay really good.  i love my acct.  the supervisor is a good communicator.  i have a lanier acct, but they do have some accts where your program for retrieving dictation is over the internet, so no long distance needed there. i think they even give you a chance if you don't have fast speed.  i don't have fast speed, where i live it's not available.

good luck!

I've been there a couple years and.....
I struggle everyday to meet my production. I'm really beginning to beleive the posts about the lines. I was PT with a different company before coming to TT and exceeded these lines in less than 6 hours. Something doesn't feel right here.