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Here's part of the problem with Webmedx (sm)

Posted By: MT on 2009-09-23
In Reply to:

I'm not sure they know how to analyze data, for one. For the example, they supposedly pulled 1 MT's data from 1 day of work. How about using a true average instead? She said that it was representative of the average, but I really don't know that's true or that they even know how to figure an average, taking into account variations.

Second, we kept hearing that the base ISR rate is more than competitive and one of the highest in the industry. The industry has been paying MTs very poorly. Look up the average income in the United States, and then see how MTs fare compared to that. It's a cryin shame. If they want to keep saying they're REMARKABLE, they need to do more than be competitive with crappy companies out there. They need to set a new standard.

A very good question: Why would Webmedx invest in technology if it's going to mean they have to pay MTs more? Using the example of the mystery MT who is now making more money (of course), when that's the average, why would a company sink money into something that's going to cost them? Such a good question.

Supposedly it will reduce their need to hire more people, is one of the answers we hear. Have we ever known Webmedx to be hesitant to hire people? I haven't. I've seen them hire and fire from management to MTs, and I've seen them make what I feel are really stupid decisions that cost money. Rather than using their workforce, they have often hired from outside, getting people they have to train on everything, and many of these people have been let go in a short period of time. That costs real MONEY. I'm not buying the line that it will reduce their need to hire more people since they haven't seemed too concerned about this issue in the past.

Also, the figures are of a supposedly of an MT who makes the average over there. No info was given on how long it took that MT to reach that level. That's a rather important factor. Two weeks for everyone to adjust to a new way of doing things? That's not much time, and I doubt it compares with this sample that was used for illustration.

Here's a novel idea: Webmedx should raise the pay rate. By doing so they'll attract the BEST MTs who will want to work for this company because they are actually remarkable. By attracting and only keeping the best, they'll actually have to hire fewer people because the quality MTs will work their schedules and send fewer reports to QA. Hiring costs will be reduced. Training costs will be reduced. The company will profit dramatically by raising rates. Clients who leave thinking they can get a better deal elsewhere will find that the quality just isn't what it was at Webmedx, likely prompting retention of customers and return of those who have left. By making a remarkable move like this, the industry would either have to follow suit, nudging up their rates a bit, or they would lose quality-conscious clients and MTs to Webmedx.

I would suggest Webmedx put that little idea into their little metrics-machine, but I'm not sure they could wrap their minds around it. In my opinion, it would require actually thinking in new ways and truly being a leader in this industry rather than trying to be influential by infiltrating AHDI and MTIA and other organizations with people who work at Webmedx.

Webmedx execs, please use your heads. Take a little risk. Do something remarkable. Think in new ways. I'm not talking about sitting around thinking up new acronyms (MCS = medical content specialist, ISR = intelligent speech recognition) to try to act as if you're different and better and justify your executive pay by looking like you're actually doing something. Actually DO something different. Create some radical change. You'll truly be remarkable then, and you'll reap the rewards for it.


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Does Webmedx hire part time?
//
Does anyone know if Webmedx hires part-timers? TIA (nm)
zzzz
webmedx PTO question. Do you get PTO as part time? (sm)

I know they changed from 35 hrs to 40 hrs for FT classification in the recent past.  I also know the PTO hours for the first year are darned slim.  Just wondering of you can to PT and still accrue any PTO?


TIA


Webmedx- Do they offer bennies for part timers?
Also, what does the phone interview consists of.  I was told it would be a 30 minute interview.
Does anyone know how to do the dictation part on Webmedx site? It is horrible.
nm
Webmedx hire part time employees...sm
I'm really happy there.  You might give them a try. 
Webmedx lack of work is NOT part of business as
usual. It is by their design due to constant overhiring. Perhaps they are trying to squeeze the better paid, more experienced MTs out. Maybe then they can raise exec bonuses. Wake up people. This company is the new Q.
I worked part-time for Webmedx and I work FT for TransTech. sm

My vote would be for TransTech, although Webmedx is not bad.  Since I was only part-time, I did not receive any benefits, but from what I recall, they did seem to have a nice benefit package.  My main complaint was that I just never could get my lines per hour up to where they have been at other companies.  Normally, I average around 300 lines per hour, but even with totally focusing and typing as fast as I could, I never could get past 250-260 lines per hour at Webmedx.  Their incentive pay is based on lines per hour that you type, not total lines per pay period, so it did make a difference in my pay.  I also did not like the fact that I had to use their computer.  I like using my own computer, and also like the flexibility of being able to load the program on my laptop so if I have to be away from home, I can still work if I need to.


I have seen negative posts about TT, but I have no complaints with them.  My line counts are fair.  The people in management are absolutely some of the most caring people I have ever met.  The work generally is plentiful, and I have a backup account.  The incentive tiers are easy to attain, and the benefits are pretty good, I think, and not outlandishly priced.


Obviously, not every company is a good fit for everyone.  I hope you find just exactly what is best for you -- good luck!



Webmedx offers incentive scale to part timers. NM
x
I applied at Webmedx, took test, passed, and they said no to my part-time schedule.
Maybe call and ask before you waste your time like I did.
OH - I thought part transcription, part escription, but don't know for sure
nm
They no longer hire part-time and may be eliminating part-time employees within the next 6 months.
They are going to have those that are PT go FT if possible. Some accounts require 1 weekend day, but not all. Most transcriptionists have 1 account with 1 back-up account. I know that they are hiring for hospital accounts in medical records and radiology right now.
No PTO for part-time. Not sure if you can work part-time or not since recent rule change. sm
You do pay a deposit for their equipment.
There is a part-time and a flexible part-time, just left there and they offered
me both. Flexible, however, is more or less when they need you (I.e. weekends), part-time is fixed hours.
What is Webmedx FL? Webmedx itself is located in Pittsburgh & Atlanta. nm
.
Yes I know they hire part time because I referred someone there for part time.
They are internet based.
From what I understand, the part-time positions will be only be for those that are already part-time
It is not a restructuring of the company, just of some of the existing part-time positions.

I know that there are a few employees who have been with Keystrokes for many, many years who are part-time and they will not displaced.

Other than that, there have been many discussions why there will not be any new part-time employees hired, and I really don't think they will back down on that.
Webmedx ad apply at Webmedx or Transhealth ? (sm)
Apply to one address if you need equipment, another if you want to use your own?  Does this mean they are still acting as 2 separate companies?   Can anyone explain this?
Webmedx?? Why do you say Webmedx is foreign??
Nm.
Okay, I get that part but... sm
aren't our IP addresses available only to the board administrators?

Or was the OP trying to say that the board administrators have a vested interest in this particular company... and keeping this particular company's name clean??? (If that's the case, I won't act surprised when my post is deleted... but I'm new here and I honestly have no idea who has loyalty to a particular MTSO, or not...)


This is part of the UAW
I am not sure this is a good bet for MTs.  There are some benefits but I do not see that you get the full tilt of auto worker benefits .. not by a long shot.  Keep in mind too that many employers of MTs .. most particularly hospitals go bonkers over the mere whisper of the word union.  The other thought that strikes me is that the auto workers are in more dire straits than we are .. so how good is this union thing after all?
well, part of their ad says they pay
9-11 cpl, so some MTs ARE getting the 11 cpl and it has to be for a good reason (i.e., high producer, dependable, versatile, longevity, etc.).
it's probably this part of it...sm
necessary decision in order for them to move forward and achieve their new goals for 2008
What the hey? What do you mean I was a part of it? sm
It's not much of a secret where I work now (TransTech).
this part got me....
For those who have had a bad experience, I suggest giving it another try.

Aiya!!
For the most part
I used to work for them. Communication was kind of lacking, but I have seen worse. The work was relatively easy, and the pay was average, and I always got paid on time
Looking for part-time
I am looking for a part-time or IC (part-time hours) transcription position with flexible hours.   If anyone can direct me to specific companies who may consider this, I would really appreciate your help. 
looking for part time
Webmedx used to hire part time and they are looking for people. Also look up Amphion on the web. they are in Wisconsin.They have hired part time in the past, may still be looking - nice people, steady company.
See, that's part of the problem.
I'm not saying "all negative posts are bad." The ones giving specific details can be VERY helpful.

It's just that usually no one comes here just to say "I love Company Name" (or if they do they get flamed). OTOH, people do come here to post "I HATE COMPANY NAME" - sometimes giving reasons and sometimes not.

In addition, when opinions are requested on a particular company, the negative posts saying "It sux. NoMessage" outweigh any positive posts 3:1 - and again, positive posts are frequently flamed.

Bottom line - I think the overall viewpoint here is slightly skewed towards the negative.
Not crazy on their part

money, money, money.  What I think is crazy is MTs putting up with it.  Life is too short to sit at the keyboard 24/7 trying to get enough work to pay the light bill.


Yes it is crazy on their part
What happens when you put a bunch of people on an account they don't know and could care less about and can't make money on? The account is soon lost. Seems to me the company is cutting its own throat doing business this way. Any bonuses the managers make better be wisely invested for when they are out on their butts because there aren't any accounts left.
Now that part about ESL is very true. However, I
have never worked for a company that did not have a lot of ESL. It is just part of the job.  Honestly now, for MTs that cannot learn them, then they should not be in this business.  More and more of our physicians are ESL and we must learn to deal with it.  As far as the emails for today, I have received 3 thus far.  None were remotely rude or anything. As far as grammar/spell check in the emails, that does not bother me.  As long as they get their point across, it is fine.  They are just quick notes, just like anyone would write at an office and honestly, I would hate to know someone had to read my handwriting.
Oh sure, I'm the CEO and I own a bank, and part of the
London Bridge, and all that good stuff. SHEESH! You all ask for some good things about the company, but through your crystal ball you see the future. I still say, go ahead and leave...you'll find out soon enough that all is not well with other companies. I know - I've BTDT. EVERY company has editing positions now - it's the next phase of transcription, but never ever will ALL transcription be done by this method. I will continue to transcribe with a POSITIVE attitude, while you and your "Current Transcender" buddy leave and live with a NEGATIVE attitude. Good luck to you!
What part of the above message did you
x
Anyone taken the transcription part of NTS
National Transcription Services test?    This is one of those mttest.com things so probably isn't representative of their dictation,  but good grief. 
The worst part is...
I've been there a long time, took their crap, worked extra when asked, always had quality above 98.5, always made my line count, worked the last 2 months straight because they were behind, now there is hardly any work, worked all the major holidays for the last 2 years and this is how they repay that kind of loyalty. It makes me sad and I feel like a fool for being used for so long. All I want to do is type and do a good job. It won't be rewarded there unfortunately. I'm worried about going from the frying pan to the fire but it can't get worse than the above can it?
can any part-timers tell me...

If you have requested time off without pay in the past and if it was at all a problem?


Part time
Another point is when the hospitals outsource and MTs lose their jobs, this is another area where the MT loses! When we were outsourced a year ago, the hospital tried to really pat themselves on the back and, instead of just being honest and saying it was all about money, they tried to say they made their outsourcing choice based on how important it was that we get comparable benefits to what we had. Yeah right! In this area any part-time hospital employee gets PTO and even more importantly they are able to participate in insurance at a higher rate, but still a great deal compared to buying it privately. I always felt the benefits were the trade off for the so, so salary with the 3% cap on raises over the years.
Yes. I'm part-time, and I was able to
pick my shift. No nights or weekends unless requested, no C-phone, very rare downtime. Most importantly, the staff is available for questions, but otherwise leaves you alone to work. I have no ESLs in the account I'm on. No place is perfect, but they're definitely worth considering.
Part time
Part time is 3000 lines a wk, 6000 in a 2-wk pay period, minimum of 20 hours. I've not had problems being flexible but you do commit to set hours. Have had some sparce times lately but so has my other account elsewhere. I do agree you do not always get all your questions answered. They are worth a try. I've had my issues but will stick around for now.
part time
DSG hires part-time.
Not the poster, but that's part of what our job at QA
is - quality assurance. You would not believe, or maybe you would, the horrific work we can spot from some MTs when the job just happens to pass thru our hands due to a blank - say a missing doctor's name. We then take a quick glance and see the most horrific errors - wrong body parts, incorrect drug dosages - these MTs should NOT be allowed off 100% QA hold. Period. But, once off, its nearly impossible to get them watched regularly at all. I am regularly amazed at the poor quality of MTs - Americans - that's what the poster was referring to. And ALL MTS in a company should care - the horrible MTs are a threat to the security of the account, and the entire company. That's no joke. You could lose your own account because you have some fellow moron typing it.
most companies have that first part in their
the employees are supposed to be responsible for knowing the content of all policies and usually don't give a rip so they never read it

most of the posts on this board are in violation of those policies


Part-time MT help
I am in need of occasional back up help for a clinic. This would be mostly on weekends or if anything happens unexpectedly. I am also hoping to go on vacation for a week in March and need someone who is extremely reliable and experienced to do the full week. It would only be about 3 hours of typing per day Monday through Thursday. You need to be very familiar with drug names. If you are interested at all send me your resume (does not have to be a formal resume) and names of some contact people. Thanks much!

Sue
Medical Communications

and that is only a small part of the
problems they have. Communication is nil, rude people to deal with, and total chaos.
I use a lot of expanders AND the best part of the KS
ortho accounts, IMHO, is that I have one doctor that I am responsible for in 24 hours. He is busy and predictable. It is the best way to run an account that I have ever been on, and Cheryl is tops in any book!
do they take part timers?.....nm

Part time?

Is part time available? And what are the line count requirements? I'll be looking for a change within the next few months and need a part-time flexible schedule.


Thanks


What part of the webpage are you
referring to? I don't see anything on there that says anything about US at home MTs.....
Wanderer, what part of NY?
I'm assuming near me if you sent resumes to NJPR. I'm in the city - what part are you in?

If you are only Part-time, you should be okay.
For full-time people, if your normal work schedule includes the holiday, you are expected to work it unless you ask for it off --- way in advance for the major holidays, but if you are part-time and new, it will really depend on how current the accounts are. If they are not backed up, your part-time hours can probably be covered. Let us know what they say.