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Serving Over 20,000 US Medical Transcriptionists

I've been in admin before... (sm)

Posted By: Never Again on 2005-11-27
In Reply to: Figured out why teamleaders like accounts overstaffed. - Lights came on

It was impossible to balance the accounts and keep everybody happy. Stuff would get backed up to the point that accounts were in danger of being lost. MTs would be hired. Dictation would suddenly slow down, and people would run out of work. Some would be out of work while others had tons of work due to individual ability to do various work types.

I don't think they try to overhire. Usually the people who recruit are told what to hire for. They don't have anything to do with setting the number. It's just a crappy field. Either the clients are unhappy or the MTs are unhappy. I'm an MT again, and I can relate to both. The field just sucks if you don't have a backup form of income.




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Thank you, Admin!!! sm
It's not that I don't believe MQ MTs have just as much right to post here as anyone else. It's just that there are so darned many of them that wading through their posts was getting to be a pain.
obviously there is a KS admin person
You may have had a good experience, but others are not and that cannot be denied. I was raring to start work and I got pushed away until... their loss, I might add.... I got another offer, a pretty good one at that.

The Admin is not the offshore
nm
You have to have admin rights to get
.
What do mean by admin rights?
Do you mean whoever we work for has control over the line counting method? 
IP numbers can be seen by the admin BUT a lot

of money will be paid for the service of having someone's records subpoenaed. I have read this entire thread and I see nothing that anyone can really do.


IP addresses are not definitive either. Groups of people can share an IP address particularly on places like AOL and there are other companies that do it that way also, so someone would really have to go to lengths to find out the definite ID of someone. I don't believe I have read anything other than independent opinions presented on this topic.


These boards are to share opinions and not all opinions are fair, but this is the United States and we do have freedom of speech. Presenting an opinion about a company is ok. Libeling a company is not. I do not see libel at all in this topic.


I feel bad for moderate/admin
They remove them, but they don't really realize that the posts are true.  There are so many things that happened to me with that company that were bad.  If they realized how true most of the posts were, maybe they wouldn't delete them so often.  I don't know.
Thank you, Admin. I agree wholeheartedly. NM
..
Kudos to you Admin!! Ty whoever had the proof too!

xx


Well, think about it!! They lied to the MTStars Admin.
nm
Telerecruiting Admin Services
I just found this post on www.whydowork.com/forums:

Posted: Sun Nov 13, 2005 2:44 pm Post subject: Telerecruiting Admin Services Reply with quote
Anyone heard of these people?

I fell for the first part of their scam.

Now, I am trying to get my money back. I keep getting the run around from these people about my refund.

I just want some information about this company because I am considering turning them in to a few agencies.

If anyone has any information about them, please reply.

I could use the state that live in, perhaps an address, name of a contact at the company, and a phone number would be great too.

I would really appreciate any help anyone can give.

If anyone is interested in hearing of all of the steps I have taken so far in trying to get my money back, just let me know. I will be happy to share.
unless you're a moderator/admin..sm

unless you're sysops and/or can grab IPs and DNS, you can only SURMISE who is posting what....


However, the moderators and administrators can tell for sure.... *S* 


You can email me at admin@mtstars.com
/
good advice from admin above
This is a good recruiting board.  Recruiters posing as MTs raving on and on about their company.  What snakes!
I am thinking they are disorganized and shorthanded with admin
That is the impression I get.... and they called and told me not to call back because they are constantly on the phone. okay so ? But ?
ATTN: Transcenders - Pls provide admin.
that Transcend is offshoring, and they will be dealt with accordingly.
cool board admin "stop the ...crap" nm
x
Not true. This info is on the Company board per Admin's request.
It is all clearly marked "MQ" somewhere in the subject line or name.

The Main board is virtually free of the new MQ posts. Go back over there or just scroll down the page to where you want to read.

No one has forced you to read anything. Admin made a request that the new MQ info be placed on this board and we have complied.

You're not obliged to read if you don't want to.
Prove it to me then. I'm open for discussion. You can email me at admin@mtstars.com

/


Used to use this in a hospital setting, admin could change the number of characters per line (sm)
at one point they had us typing an 80 character line. Talk about zapping your line rates down. Of course we worked for an hourly rate so it really didn't matter, just management's way of pushing us to do more. They only required 800 lines per day for a FT MT so they were trying to get their moneys worth I guess.
Admin rights are rights to modify different facets of
?!?!
What good does it do? They've lied, they've betrayed us.

They've taken all they are going to take from me.   I am not going to waste any more time being angry.   I hate the way things ended, but I refuse to accept the blame for any part of it because I know that was a lie too, even though they did try to blame the MTs.  I know part of the problem was quality issues, but QA wasn't to blame for that either, although they have been.   


It is time to pick up and move on.   I think mgmt will reap what they sow.   For those who worked on the main account Webmedx is still hiring, though the best time slots have already been taken.  


 


 


What the heck? I've never heard that in the 8 yrs I've worked here. sm
Go back to your STM or over his or her head.
Since you've brought it up, I've stopped SM

giving the negative info because every time I have in the past I am called a disgruntled ex-employee or told that my experience has no relation to what the company is like today.


I won't repeat the information I've given in the past, anyone can find it on searches.  I've decided to just let the people have their experience with the company and that experience will validate everything I've ever said about those people.


The same people own and run that company--they may have new names doing the management, but it still runs the same way.


You've got it ~ you've hit the nail on the head....

I can Google until dawn and still not find John Smith in NY - you know the neurologist...  Cut me a break!  I've now learned to ask my online company for a list of referring physicians (since none of the accounts are in my state) and also ask for websites for the hospitals, but I still don't take more than 5 min of my own time to find referring physicians.  I send it right through with a verify cc:... 


As far as making an educated guess, I would only do that if it was my own account and I know the dictator well.  For the online company, it is their responsibility to make that educated guess as it is their client, not mine.  I leave that up to the company to make assumptions; this way it is on their back, not mine when it comes to the legality of the report.  Ultimately, the physician is responsible when signing that report or there should be clause on those reports that state dictated but not read.  If that clause is not there, then it is the physician's responsibility to know the content, not the MT.  An MT can only transcribe what they hear and really should not be making educated guesses on anyone since we live in a world of sue-happy patients and their malpractice insurance is so high.  If there is a question, it needs to go the dictator to resolve.


JMO - been doing this for over 20 years.  


I've been a QA 15 years and I've never heard
of any company only paying for the actual Keystrokes of the blank. You would literally make less than minimum wage that way. Waaay less.
I've come here for as long as I've been...
...an MT, for the same reasons all of you do. I don't scan the boards looking for false accusations, but when something comes up that does involve me, I would like the opportunity to defend myself. That's all...
I've used it before...sm
If you are thinking of going with a company with the beginning letter of "e" and ending in "Z"....you will not be getting paid for spaces.  They allow ONLY 8% for spaces, which IMO, is retarded.  The platform is very easy, but this particularly company has it set up to NOT count spaces, you will be typing your fingers off it seems.
I've been doing this for more than 11
between 250-350 lines an hour where I am now, without killing myself. At Medware, I was lucky to get 200 lines an hour.
I've only seen 1. sm...
And it was at www.transcriptionoutsourcing.com . It doesn't say this or much of anything else on their website. I think I got this as a link from an MTDaily ad that had a different company name listed and when you clicked their email, the Transcription Outsourcing web site is where it took you. I'll look around and see if I can find the original ad. It was a small company. Good luck in the meantime! 
I've got?? i think this is better said I have 12+
nm
I've been there too ... and it's getting very old
I've accepted offers with and tried just about everyone. So far, the one I trained on today has been the best to deal with. The trainer also told me she has been on this account for many, many years - and in that time has only run out of work twice, due to hurricanes. I'm getting very, very tired - I just want to find the right fit. I've found quite a few WRONG fits (and I'm not a newbie - I've got 13+ years on me). I figure, at this point, I want to pick the RIGHT ones, not just ANYone. I think I'll talk to DH some more and see if we can work something out. Who is the *&%* Company, it's late, I'm tired and I can't figure it out. If you want, and can do it, e-mail me separately. I have to make a decision with them soon. Thanks so much for at least your honest, yet positive, input. It's refreshing on these boards.
I've have been doing (sm)
some work for them lately. The stuff is mostly medical conferences and symposiums where people are giving talks. You generally get their Powerpoint presentation to help with drug names and doctor names. I did have one nightmarish assignment where there were about six people sitting around a table all talking at once and I was supposed to figure out who was talking when. The rest of them have been pretty good, though.
Just so you know, this is another CL, not the CL you've seen here for a while now, before the mov
x
Not me, I've been looking for (sm)
minimal part-time at least 9-10 cents per line for a long time.  You can find it and get nothing but the bad dictation.  BTW, I started typing about 30 years ago.  So hang in there if you'd like, I've donated too much of my time to this so-called profession.  And there are no hospital jobs around here.  I live in a fairly large city and the hospitals are ALL on VR or EMR.  It will reach everyone's town before too long.  It will be whoever will work the cheapest can have the job.  Not me, I'm not that cheap.
Wow! You say you've been an
Again, it is common sense not to post people's names on public forums for any reason. Sometimes, I can't tell if you folks are 12 years old or 98 years old.

Please do not post names.
Well DUH - so do I. That's why I've done

in one form or another (as an employee, as a contractor, as an MTSO) since 1983.  And have been with the same small service for many years.  And have had my own company/accounts since 1992.  But I know my skills are in demand.  That certainly seems to bother you a LOT.  You sure are defensive about this company, aren't you?


I've been both....sm
There is a little more restriction in my work schedule now as I have to work the hours I committed to in order to help the company keep things in TAT, but there is some flexibility if I need, for example, an hour or two for an appointment. Some companies are more flexible than others in this regard. Also, the amount of time you have to put in to acquire the required line counts is dependent on many things, such as platform, audio quality, dictator mix (ESL:EFL) and the amount of work available to you.

Be prepared to receive much less per line with a national company than you are making right now plus the fact that your taxes and SS will be withheld from your check unless you find a company that offers IC status. The other side of the coin there is that ICs are usually not offered bennies.

Hope you find something that is to your liking and works for you.
You've got that right! nm

Are people still posting complaints on the company board about how they need to apply for food stamps?  I'm glad I got out when I did.


I've said that all along.
If we want to take someone's personal advice (and who knows whose advice we are REALLY taking because we don't identify ourselves here) about who NOT to work for, NOT to trust, etc., surely we cannot be surprised that companies would have their own insider list of who does poor work, doesn't stick to schedules, is a lot of difficult to deal with personally, is a complainer, just doesn't produce enough, etc.

What's good for the goose is good for the gander. At least they know each other there.

It doesn't bother me.
No, I've never had to do this...
just had to send a copy of my business license a couple of times. I've worked for about 5-6 different companies as an IC over the years and no one has asked for a copy of my ID.
I've never seen that
Granted, there are cruel sickos everywhere but where I live they chop the chicken's head off quickly before defeathering it. I've never heard of someone dropping a chicken in hot water while it's alive. Cows freely roam in rolling green pastures. Pigs do, too, except when in pens where they love to roll in mud. Your experience with farmers is much different than mine, I suppose, and I'm surrounded by them.
It's the best and I've used several sm
I get a better line count with ExText than any other platform I've used. 
I've done
Done MT for 10 years but only for local private practices and clinics.  No acute care.  Radiology, ortho, ENT, GI, GU, podiatry, even some legal.  No hospital tho darn it!  That's why I was hoping for the best on this one.  Its a hospital acct.  I don't think its worth it tho somehow.
I've never used it.
It starts accumulating right away but I've never had to use it. The recruiters are happy to answer any questions you have that I can't. :-)
Just like we've been saying all along. nm
 
I could've had a V-8!
Guess I had one of those duh! moments (that has lingered awhile). Ha! Thanks ... great idea! -

It's funny, I am pretty new at this, and things will all of a sudden come to me ... like I just recently realized it would be smart to include no phrases ... like: No frequency, dysuria, hematuria; instead of adding the no on separately. (It is usually a no anyway.)

There are so many facets to this field, that it is taking me quite awhile to put it all together. I don't have a lot of medical background either, which doesn't help.

Anyway, thanks again for the idea. I will try to continue to see the larger picture in using the expander.
I've never used it
My employer doesn't require it. Truthfully they probably don't even know the BOS.
Thanks--I've been looking through them too.
x
I've used both....sm
and I don't think there's a huge difference.  I do like the DQS format better, I think it's clearer, but they are both MT-friendly.  I did seem to have more trouble getting lines with Bayscribe, but that could be chalked up to the learning curve.  You can also have MDI import your Expanders from DQS.
It's just that everything I've been looking for...sm

in an employee position, they have it - an acute care account, a good line rate reasonable insurance costs with good coverage, PTO, 401K, typing in Word in the platform, equipment provided, and a sign-on bonus on top of it all.  Looking at it all listed out like that, well, it could apply to a lot of companies.  It's just something about talking to them that I like.  I hope I'm right!


Oh, they do have an equipment rental but that doesn't bother me.