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Serving Over 20,000 US Medical Transcriptionists

I've been there about two months and

Posted By: ssmls on 2008-06-28
In Reply to: Chronicle - victoriasylviecat

it is true they've run out of work often.  They don't really keep you updated on why except once it was something about the weather.  They aren't that bad really.  I like that I can use IM to contact QA at night.  The QA person is actually very helpful and not a hag like other companies I've worked at.  That part I like.  I had one night that I was feeling sort of really discouraged and she was able to give me a pep talk and even project some humor into it and I went away feeling much better.  The girl that works in the office is nice also and helpful. 


I guess you have to look at the pros and cons and I'd say probably it's 50/50 with this company.  I'm undecided if I'll stay here for long and I'm waiting to see how the summer goes and if the work picks up any. 


I do have to agree on the platform which is Apex.  It's not the best platform for MT work I don't think.  I think it's very basic and not very production minded.  I've also wondered about the line counts as they don't seem what they should be. 




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I've on been at MDI-MD a few months but
I have never had to scrape for work.  I can make my line count and then some and there have been huge backlogs on my accounts often.  Even when there aren't, I have several accounts I can fall back on to get my line count or more.
I've been with TT for about 9 months.
They are a great company, great benefits, good communication, great IT department, rare technical problems that are handled very quickly, lower line rate requirement than most, frequent bonuses for working extra, helpful QA. Not that I'm cheerleading.

And Keystrokes sounds just as good, so the main difference might be the line rate you can get.
I've been doing VR for several months.
I wasn't able to make my line counts at first. It was slow going for me to adjust. I can make better than my old line counts now (took about a month for me), but I can't double the counts. So I'm making less money in my usual shift. This means I work extra hours to make up the difference. So, I lose and someone else wins.

My problem with VR is not with the work. I like the work. I dislike the 1/2 line rate. Why half? Who came up with that? I may not apply my fingers to the keyboard for each and every word on the screen, but I sure do apply my BRAIN to each and every word. My job is about my knowledge, not about my fingers.

Lucky for me, I'm not the sole bread winner in the family. If our situation changes, than we're in trouble.
I've been doing VR for several months.
I had an immediate DRASTIC reduction in pay. I've increased my lines, but can't possibly make twice the number of lines I made doing straight traditional, especially with low work. I often find myself getting a mix from both my accounts, meaning I'm shifting between different AS, work types and dictators, which slows me down,too.

I'm looking at a career change. This is the end of the road for MT, IMO. I'd happily do VR, as I like if, IF they paid a better rate. I can do more lines, but who can realistically double their lines? We're getting shafted, and I hate it.
I've been starving for months!!! sm
I haven't gotten a decent line count since January!!! I finally was forced to look for work elsewhere before I went under completely. Yes, the people there are really nice, with the exception of a few that are either still there or have come and gone, but overall if they can't provide enough work to their long-term dedicated employees, or should I say ICs, then they're going to lose us. What other choice do we have?!!
I've been there 2 months now and love it!
So far, it is by far the best national I've worked for.
I've been there 14 months. The above poster...sm
must be thinking of a company with a similar name because Advanced Transcription, Inc., out of Oregon does not outsource and the people that set me up were definitely American and I have had contact with them over the past 14 months.  My trainer was also American and lives in Michigan.  In my opinion, they are a very good company to work for.  The pay has always been on time or early via direct deposit and the owner/staff/editors that I have dealt with have been more than pleasant.  Feel free to e-mail me if you want more information.
I've only been there 6 months so I can't attest
to how the MT supervisor used to be.  (The manager is GREAT).  I have had issues with MTs (MT supervisor) and I can honestly say I thought about leaving more than once and she was 99% of the reason.  I follow account specifics, follow my schedule consistency, and my QA scores are consistently higher than their minimum requirement and I am no longer having issues.   Any e-mail to her is also supposed to be copied to her superior and vice versa, which may have played a roll.  I don't have contact with her daily, or even weekly.  The positives more than make up for this negative.
I love Amphion! I've only been there 2 months now....
but am very happy. They are extremely helpful. Any concerns I have had (which have been only minimal things) have been addressed very quickly. A week after I was on my account, I hadn't complained at all, but got an email from my boss that said they had decided that we had to do a little more info screen input so they were adding a 3% differential to my base pay for that account! The benefits are good. I would definitely consider them if I were you.
I've been following your posts for a couple of months now
and I advised you long ago this was not a reliable service - unless I am mistaken - and I could be.  And my biggest question - are you absolutely positive you will get insurance with them?  Last time I knew they hired ICs only.  Truthfully, I would go for the unemployment and find another job with another service.
I've sent resumes twice in the last 4 months. No reply. nm
s
I've only been gone 2 months but no check. I have called

and gotten voice mails.  I have left messages and still no check and no returned calls.   I did get my last check though. 


I had no work either on 3 accounts, but didn't know I could stay logged in. 


 


I've been with Keystrokes for about 7 months, and I am very happy. sm
Pay is accurate and on time, plenty of work most of the time, and the people in management seem to genuinely care about the employees.  My primary account is in Meditech and at first I hated it, but now I do not mind it at all.  Hope this helps.  Good luck. 
I've only been with present company for months and don't have counts where I'd like, otherw
nm
I've been on OT all but 2 days the past 4 months. If work is slow
that just means we get a chance to get caught up with TAT.  Get paid for downtime too if no work. 
RE: I've been with Transform for 2 months and so far, so good. Nice people to work with, (sm)
pay is on time, direct deposit, etc. 
Thanks. I've only been there 3 months and was wondering. Asked for a high-volume backup. No reply
*
TransTech and low/no work for months and months _ don't think there are continous holidays LOL

This HORRIBLE low/no work situation has been going on at TT for almost a year now.  You can't convince me it is due to Memorial Day.  Are holidays now assigned in this world to being daily. 


That is an excuse these companies use in these no work situations, but it is due to their OVERHIRING.  Holidays just come on a daily basis, but LOW WORK/NO WORK is happening and has happened going on a year now at TransTech.  Always asking to flex into the middle of the night, EVERY weekend, etc. 


The TT mgmt checks are NEVER affected, tho, so they can continue to HIRE EVERY MT who gives them a call, and create a NO WORK situation for all of us.  The newbie MT's are cheering at first, but then realize that it hit them in the paycheck, too, and very soon it did!!!!!!!


My company has been low on work for months and months..sm
Tired of getting the same ol' message that things will pick up.  I remember the days of bonuses, making money and being able to pay my bills!  I am also wondering what is going with these companies not having work.  Is everybody sending work overseas?
What good does it do? They've lied, they've betrayed us.

They've taken all they are going to take from me.   I am not going to waste any more time being angry.   I hate the way things ended, but I refuse to accept the blame for any part of it because I know that was a lie too, even though they did try to blame the MTs.  I know part of the problem was quality issues, but QA wasn't to blame for that either, although they have been.   


It is time to pick up and move on.   I think mgmt will reap what they sow.   For those who worked on the main account Webmedx is still hiring, though the best time slots have already been taken.  


 


 


What the heck? I've never heard that in the 8 yrs I've worked here. sm
Go back to your STM or over his or her head.
Since you've brought it up, I've stopped SM

giving the negative info because every time I have in the past I am called a disgruntled ex-employee or told that my experience has no relation to what the company is like today.


I won't repeat the information I've given in the past, anyone can find it on searches.  I've decided to just let the people have their experience with the company and that experience will validate everything I've ever said about those people.


The same people own and run that company--they may have new names doing the management, but it still runs the same way.


You've got it ~ you've hit the nail on the head....

I can Google until dawn and still not find John Smith in NY - you know the neurologist...  Cut me a break!  I've now learned to ask my online company for a list of referring physicians (since none of the accounts are in my state) and also ask for websites for the hospitals, but I still don't take more than 5 min of my own time to find referring physicians.  I send it right through with a verify cc:... 


As far as making an educated guess, I would only do that if it was my own account and I know the dictator well.  For the online company, it is their responsibility to make that educated guess as it is their client, not mine.  I leave that up to the company to make assumptions; this way it is on their back, not mine when it comes to the legality of the report.  Ultimately, the physician is responsible when signing that report or there should be clause on those reports that state dictated but not read.  If that clause is not there, then it is the physician's responsibility to know the content, not the MT.  An MT can only transcribe what they hear and really should not be making educated guesses on anyone since we live in a world of sue-happy patients and their malpractice insurance is so high.  If there is a question, it needs to go the dictator to resolve.


JMO - been doing this for over 20 years.  


I've been a QA 15 years and I've never heard
of any company only paying for the actual Keystrokes of the blank. You would literally make less than minimum wage that way. Waaay less.
I've come here for as long as I've been...
...an MT, for the same reasons all of you do. I don't scan the boards looking for false accusations, but when something comes up that does involve me, I would like the opportunity to defend myself. That's all...
I have been there for almost 4 months..
I have only seen 1 MT leave from my training group, but that was due to a personal health issue.
going on 4 months now
up until last month i had plenty of work.  now none.  it doesnt matter anyway, they will all be going to editing and then you will only get paid 4 cpl.  You will NOT make as much as you did typing. 
Four months ago. nm
nm
seems like it was about 2-3 months
but i'm a slow learner too. Still, it takes time to build the shortcuts, and for things to become 2nd nature...
What happens after 8 months?
I'm an IC, so wondering if they'll use and abuse me, and then at 6 months, when it's time to renew my contract, they'll say no thanks after I worked my rear-end off to get them up and going on a new account.

Actually, reading the MQ thread about the % productivity is making me wonder if MQ adapted that from Transcend. You know, one recruiter I talked to mentioned Transcend buying MQ ... hmmmm.
Is 6 months enough for you?
I did not say they left because of no work. I was pointing out that yet another MT did not like the platform. That makes 4 MTs (and I am sure there are many more) who think the platform is hard to use. I know there are current employees who like it or just have nothing to compare it with. The 3 I personally know about all commited to at least 6 months (one was with them over a year) before making a judgment, and they did not feel they could get comfortable enough with the Amphion platform to make a good line count. These are not disgruntled ex-employees. They left under good terms and all said the people were great, but that does not pay the bills. With all the complaining I read on this board, I just think MTs should get all the facts before they decide. Everyone needs to make their own decision. What is a great place for one person, may be the absolute pits for another. But making it sound like it is the best place on earth is also misleading.
been with wmx about 7 months and..
I'm sorry to hear you guys have been having problems with the lines and hours at WebMedX.  I hate to say it, but oh my gosh - have I been in that boat.  I was at 40 hours but then cut back to 35 because I was literally working 10 to 11 hours every day just to make 8 on the clock AND working on my days off, researching ways to make more normals and Expanders and raise my counts.  Some days I was literally so frustrated I just wouldn't even work.  I am now usually around 175-190 lines an hour but I only work on 2 accounts right now and one of those is the one I was absorbed from and where I had worked for 13 years.  FYI: I am now working twice as hard to make half the money I did before.  The only advice I can give you as a 33-year MT, is to make as many normals as you can - and really, really be creative with ShortCuts.  ShortCut anything you possibly can.  I actually think I type in my own weird shorthand now.  I believe there are so many things which are actually logical to shortcut that people never think of - or at least I didn't until I was forced to... If there's anything I can do to help, actual shortcut suggestions or anything, please email me or reply.  I'd be more than glad to help if I could. 
I have been with them going on 7 months sm
and they are such a wonderful company. There are things that could be better but the managers and the QA staff are simply great. I think they are probably the fairest company that I have known and I have worked with a number of companies. QA does not beat you up; they are more on a mentoring type of level and do not belittle you. The account I do is hard but I know some that have been on 100% for many months and they still treat them very well.

Anyway, would recommend them highly to any good MT.

Naming a particular time for being on 100% would not really be fair because it varies with so many things, but the fact is that the company does not hold it against you if you are on QA for a long period of time. They know the difficulty of several of the accounts.
about 6 months ago...
I was offered 8 cpl, but that was just for the first 90 days. After that you go into their payplan, and can make either more or less. All depends on your lph rate, QA score, how many reports you send to QA and I think something else.
It was less than 6 months ago - sm
Doubt very much that anything has changed for the better since, and I have EVERY right to beat the same drum for what was done to me. Until you have walked in my shoes, you have nothing to say about what I post here.
It took me months. Sorry:(
nm
Months for me too
I actually worked for them when they were still Edix and I think it was at least 2 months. I even got a letter from them probably a month or so after returning the computer telling me that I needed to return the equipment in order to get my money. Could never get in touch with anyone, but I eventually did get it, just months later
two months in this.....you probably don't know it all yet
I make a higher rate of pay for being an IC as I do not get paid bonus or benefits. Everyone has different reasons for why they want to be an IC. For me....I made too much money to not take the write-offs (I had to take them to avoid paying a high tax rate). I have had to incorporate as well. Not that I wanted to, but if you make high dollars in this field, the more tax shelter you have the better.
First off, it is going to take you 9+ months just
to get your schooling.   Depending on how well you do you might be able to get a job working at home right away, but most likely you will need to get 2 years' experience working in-house for a company or in a doctor's office.  There are may newbies here working for jobs without success.  Once you do graduate and if you have good scores, you can post your resume on the various job sites.  You'd probably have more success that way, as lots of companies don't post openings but hire from the resumes.  
It was about 7 months ago.
x
I have been with MDI for about 4 months and
I really love it! As for LD, I am on a wav account, but my LD with Verizon was only about $30 per month (Freedom package). However,I just had it taken off because I have wav accounts only. Work slowed a bit over summer, but it seems to be picking up now. Great people! Pay always on time via DD, and statutory IC status, which is really nice 'cause it saves you paying both sides of the Social Security tax. MDI is the best company I have worked for and I have over 30 years' experience and have worked for 3 different MT companies. MDI is home for me from now on and there are not too many MTSOs you can say that about any more.
Been there 7 months
I have been with them 7 months. Made 2 small raises so far and always have work. I work on 3 accounts. Everyone is always professional and prompt and accurate when I ask questions. QA department could be a little bit more in sync with each other, but they're pretty good. I am a newbie and have been mentored well and given this opportunity 2 weeks out from graduating school. A lot of more experienced MTs may not choose this company as they have no benefits (all IC) and don't pay the greatest, but I am extremely happy and have my line counts slowly but surely rising and am on accounts where there are about maybe 30-50 doctors each (just a guess), and I get repeat ones all the time. For me, nothing but positive. Good luck! Becky
I was there about 6 months....

very low pay and I was stuck on ER work only, but there are several different accounts. The people were nice enough, IC status, paid once a month. One of the worst things was getting e-mails from the account manager, most of them would be in capital letters, i.e., I NEED EVERYONE WHO IS SUPPOSED TO BE WORKING TODAY TO BE WORKING! Talk about annoying!  Also, they used WP 5.1 and you had to save everything on a floppy disk...talk about antiquated! I hope it has changed by now! A friend of mine also only lasted 6 months. They keep track of your lines, but when your paycheck comes there is no documentation to go along with it, and my counts were always more than what they had documented....hmmm. When I worked there they required 120 minutes of transcription a day to get the full cpl rate of pay. The ERs I did were mostly 1.5 to 2 minutes long. Hope this helps a bit.


 


Sorry, but two months ago.......
I would have agreed with MQ MTr! I use to read how peopler were running out of work and would think Boy, am I blessed but now I totally relate to Summertime! I have consistently ran out of work for the last two months and this has never happened to me the entire 9 years I've been employed with MQ! It was a great company in my mind but here lately, I'm not thinking that as often. I believe I would try another company if I were Ginny. Good luck!
SPI had one like that. Six months in and
she still didn't know echo cardiogram from electro cardiogram.  And they SAID she used to be a medical records department head.  If so, I pity those guys.
I did this three months ago..
I left the company I had been with for a long time due to weekly running out of work. I was VERY scared, to say the least. I am SO glad I made the move, though. I'm making more money here (paid hourly) and never run out of work.
11,000-12,000 2 months
x
Almost 9 months
a
Yes, I tried it for 3 months
I thought it was horrible, Transtech pays higher than most companies for editing but I never managed to pick up speed so I gave up.
I think it is 12 months.
nm
Just a few months ago
and I had a lot of ESL's. Maybe you will have better luck but it did not work for me at all.