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Serving Over 20,000 US Medical Transcriptionists

I've thought about them before -- do you mind

Posted By: another question or 2 -- on 2009-02-16
In Reply to: They're a good company - Happy MT Robin

Is there a minimum number of lines per day or hours per day?  What platform do they use?  Do they pay for spaces and demographics?


Thanks!




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I thought about it but changed my mind after
the ADHI gathering in Florida a month or so ago when I overheard some supervisors from there bragging about how many people they fired recently, including one who was sick and on treatment (she called it drugs, so who knows). I wouldn't want to be treated like that and won't let some supervisor get her jollies by firing me when she gets in a bad mood.
Never mind, I thought u meant transcription (nm)
x
Thank you nana, I thought I was losing my mind when she was saying that.
nm
That same exact thought crossed my mind!
Send her the documents to show she is in violation by having a schedule with no exceptions for an IC.

Just amazing.
OMG - I thought I've seen it all!

Transcend only sends work overseas IF THE CLIENT ALLOWS IT. I have spoken directly with the company president and she told me that they will ALWAYS give the work to a US-based MLS if they have a choice.


Okay, here is a GLARING statement- a statement that begs to point out the inconsistencies and offers a glimpse into what type of company this is:


Transcend only sends work overseas IF THE CLIENT ALLOWS IT.


and then you have:  they will ALWAYS give the work to a US-based MLS if they have a choice.


OF COURSE TRANSCEND HAS A CHOICE!  All companies contracted with them would ALLOW U.S. based transcriptionists to transcribe everything!  What, is Transcend going to telL the client Hey, you don't have a choice - it's going to India?  NO!!!  It is Transcend who is making the choice for them - and YOU!  If they really, really gave a hoot about the USA and keeping Americans working, they wouldn't offshore a darn thing!  Now, whether they introduce a reduced line rate to those companies to entice them to send our precious medical info overseas, I don't know.  And of course the managers are going to come on here and try to play it down - THEY NEED THEIR JOBS!  How can you management people come on here and act like you're ready to be these people's best friends when you probably have an idea of what's going on - maybe you don't really - maybe you just believe whatever propaganda is being told to you by your employer?


People, it is ALL ABOUT THE MIGHTY DOLLAR TO TRANSCEND!  15% off-shoring?!  Any percent is TOO MUCH!  It is MDI's decision of what to do with their company, but Transcend, please don't come on here and try to sugar-coat things and make them better than they most likely are - especially by that statement above made by the President of Transcend.  Hasen't the sneakiness and deceit gone on long enough?  Give these poor MT's a break and tell them the TRUTH!  But that won't happen, just like it hasn't until they were forced to. 


With a statement posted above from the President of Transcend, I would NEVER go to work for them - NEVER.  How stupid do they think we are?  Even a 5th grader can figure that statement out


I've always thought that
I have to laugh when someone talks about the 'sisterhood' because there sure as heck is not one. Women turn on each other, stab each other in the back, and are much more cruel and vindictive than men are. A women will not just step over another woman, she will plant her foot firmly in the middle of another woman's chest and grind her stiletto in.

Maybe at some point in history we were a compassionate, nurturing gender. But you don't have to go too far down the posts on any of the forum pages to realize that those days are drawing to an end. Empathy? It ain't coming from the sistuhs.
I've thought about that and continuing
to MT.  The only thing that stopped me was one account I have is a rad account that I sometimes do not finish until after 3.  If it wasn't for that it would have been perfect extra money job.
Gee, wished I would've thought of that
Did that. I said, *Can anyone with knowledge* It also has to do w/the $900 per pay period, so I guess that answers my question too.
I must've gotten lost--thought this is an adult board
Go back to your friends at MySpace...you'll fit in better there.
I've worked there 7 years and had what I thought was a problem with my check, but that was

due to MY mistake. I accidentally counted lines typed after midnight on the last day of the pay period and thought I would get paid for them. It was when I first started. They actually cut me a check for those lines that day. Glad I work close to the office.


Just to clarify for you, Grace does the paychecks on site. If there is a problem with your check, call the 1-800 number and ask for Grace or email Grace@medwaremt.com. She will check the problem and fix it right then and there. Don't go to the team leader, go to the person who does the checks. Her office is also right next to the Flannery's so it not a big thing to get them signed.


I've always thought verbatim is not only an insult to the doctor, but also to our profession. sm
We are supposed to medical language specialists with an excellent grasp of proper grammar and command of the English language. What do I know? I've only been doing MT for 25+ years. It completely befuddles me to be asked to type verbatim because I have probably typed for 2 doctors out of 100s who can form a proper sentence! Just my take on the verbatim thing.
I actually thought of that. I even thought of trying to go back to MQ part-time!! (sm)
I just wonder about hours at a second company.  I work days (and some nights) with this company.  I have a set schedule but with the no work situtation I've been on the computer at all hours of the day and night.  Right now I have no work, so I would love to jump on at a company #2 and start working.  Do you have to have set hours at your company #2?  Thanks for the suggestion.
What good does it do? They've lied, they've betrayed us.

They've taken all they are going to take from me.   I am not going to waste any more time being angry.   I hate the way things ended, but I refuse to accept the blame for any part of it because I know that was a lie too, even though they did try to blame the MTs.  I know part of the problem was quality issues, but QA wasn't to blame for that either, although they have been.   


It is time to pick up and move on.   I think mgmt will reap what they sow.   For those who worked on the main account Webmedx is still hiring, though the best time slots have already been taken.  


 


 


What the heck? I've never heard that in the 8 yrs I've worked here. sm
Go back to your STM or over his or her head.
Since you've brought it up, I've stopped SM

giving the negative info because every time I have in the past I am called a disgruntled ex-employee or told that my experience has no relation to what the company is like today.


I won't repeat the information I've given in the past, anyone can find it on searches.  I've decided to just let the people have their experience with the company and that experience will validate everything I've ever said about those people.


The same people own and run that company--they may have new names doing the management, but it still runs the same way.


You've got it ~ you've hit the nail on the head....

I can Google until dawn and still not find John Smith in NY - you know the neurologist...  Cut me a break!  I've now learned to ask my online company for a list of referring physicians (since none of the accounts are in my state) and also ask for websites for the hospitals, but I still don't take more than 5 min of my own time to find referring physicians.  I send it right through with a verify cc:... 


As far as making an educated guess, I would only do that if it was my own account and I know the dictator well.  For the online company, it is their responsibility to make that educated guess as it is their client, not mine.  I leave that up to the company to make assumptions; this way it is on their back, not mine when it comes to the legality of the report.  Ultimately, the physician is responsible when signing that report or there should be clause on those reports that state dictated but not read.  If that clause is not there, then it is the physician's responsibility to know the content, not the MT.  An MT can only transcribe what they hear and really should not be making educated guesses on anyone since we live in a world of sue-happy patients and their malpractice insurance is so high.  If there is a question, it needs to go the dictator to resolve.


JMO - been doing this for over 20 years.  


I've been a QA 15 years and I've never heard
of any company only paying for the actual Keystrokes of the blank. You would literally make less than minimum wage that way. Waaay less.
Nobody in their right mind
Would work for MQ ever again. I promise - even if they offer you 12 cpl - they adjust the line count and you DO NOT KNOW IT. It's a program they use. I know this for a fact!
do you mind me asking
how much did you make last year?
don't mind at all
Made 32K last year.  If things continue like they are now (if I don't break my arm or something) I will make at least 36K this year. 
Thanks - will keep in mind
nm
If you don't mind my asking,
Is it one of those 3rd shift hourly jobs? I have been intrigued by that but haven't applied. I'm just wondering if it consists of all the crap dictation that wasn't done during the day. I have plenty of that where I am now.
If you don't mind, what is the pay
x
One more, if you don't mind? sm
As an IC, they don't offer direct deposit, but you can pay to have your check overnighted. Do you do that or just wait to get it via snail mail? If so, how long do you usually have to wait for it? I love direct deposit, but it's really hard to get EVERYTHING you want in a company and if that's the only thing I don't like, I hate to turn it down!
Keep in mind that not everyone

takes all comments on this board seriously (at least I don't).  I don't have any experience with your company in particular, but I did take a job several months ago with a company who is continually bashed on this board, about 90% of comments were negative ones over a period of about a year when I researched the archives.  I still accepted a position with them and it's the best job I have ever had.  I left an hourly inhouse position because I wanted to work on production.  I am making over twice as much, plus working from home.  After I started working for this company, I realized why most of the comments were negative, especially ones regarding my particular account.  My hospital account insists on excellence and is very particular about quality.  The company has had to weed out many MTs whose quality was not up to par.  My company has been bashed again on this board several times this past week with negative posters discouraging people to apply.  I have given up trying to defend the company. 


Hopefully visitors to this board who are job searching will take things that are said here with a grain of salt -- not that they shouldn't consider it, but certainly it should just be one out of many factors in their decision on whether to accept a job or not.   No company is perfect and some companies work better for some people and not to well for others -- everyone has different needs.  You just have to find what works for you.                 


Just never mind - sorry I said anything.
x
Never mind.
I see it in one of the posts below. 
CMT-me, let me ask you this. Hopefully you won't mind.
Do you feel that any person who has been an MT for 2 years regardless of her situation, would be ready to train as a QA/editor? I too understand people taking low pay to break into what they may want to do, BUT by doing this, she is below McDonald's or Burger King or Walmart wages no doubt.

From what I hear, everyone is getting the same offer letter of this ridiculous 1.5 cents a line.

As an MTSO (I think I read that you owned your own service--correct me if I am wrong), do you feel that putting someone in a spot that has only been doing this for 2 years is really fair to the client?

Another question, even if this person is exceptional as an MT, don't you think she should be paid more than 1.5 cents a line?

Another question, do you feel that employers that do this and offer 1.5 cents a line lower the standards for QA, which is the final finished product before going to the client? Many I know that QA including moi have been MTs for quite a long time and have proven their worth before going into the QA/mentoring end. Companies that offer this next-to-nothing wage, do you feel this is fair to the MTs who have worked long and hard hours be the best for companies to demean the profession by offering this low wage? Remember, this wage is their standard offer to anyone I have spoken with, experienced x many years or no experience.

Just curious on your thoughts from an MTSO perspective.
Wow - thanks! Do you mind if I ask ..

where you went to school that you have no problems finding a job????  I can't seem to catch a break!!


Thanks again!


Would you mind...
if I emailed you as well. They have been in touch with me quite a bit in the last week or 2, and I would like to hear what they're all about.....
But you have to keep in mind --
That this type of transcription (legal/interview/etc) is generally done with a Stentura-type stenography machine and not a computer keyboard. That lets you transcribe at roughly 160 words per minute because the keys are based on phonetic words and not s-p-e-l-l-i-n-g everything out. It's a hugely different process. Much, much faster. I do legal, and everything I type is in real-time. Any good court reporting school can hook you up with training. I do both legal and medical on my Stentura now - hardly ever touch the keyboard except for scoping
keep me in mind
when you do, I think I would like to work for an MT... at least you would know how it feels to be working your a ... of with little money and even less respect....
Mind if I ask? (sm)
Maybe I don't have as much experience as they are looking for. Do you mind my asking how long you have been an MT?
Do you mind my asking how you got to .11 cpl? No one seems
to know (that I've asked) how raises work at MDI, if they offer, you must inquire, they give them after a certain length of time, etc. Do you mind my asking how/when you got to .11 cpl? I'd really like to know when I could expect that. Thank you!!!
If you don't mind my asking, how would you get
1800 lines per day? I'm struggling to get 700 lines per day due to lack of work. If more work becomes available, I wouldn't mind doing more lines, but I've heard the norm is 1000-1200 for FT. I am in awe if you can do 1800 and I am seriously wondering how you would do that. Do you have kids or are you able to work nonstop for hours? Once work picks up again (hoping very soon!), I would like to get more lines in for financial reasons, and I am very interested in any tips/tricks of the trade people have for getting high line counts, especially on accounts that have a lot of long (15-30 minutes each) difficult time-consuming ESL dictations. Any help is greatly appreciated!
Don't mind it at all....
I am with the ones that say just give me the work and leave me be unless I am doing something wrong, which has happened. They do give you instructions for each client, just like every other place I have worked. As for communication problems others have commented on, I have never had an issue with communication. They have always replied to a question or concern immediately. Everybody likes things different, and we all have to find our niche. I hope you are content and happy now.
If you don't mind me asking...
what is the minimum? I've never had that before, so I was just curious.
do you mind me asking
what your daily production total is?  Is it consistent, meaning you average the same or nearly the same daily total every day? 
Yep! and she don't mind.
nm
Would you mind
emailing me to give more info about the VR and how you are doing better with it.  Were you a high producer transcribing?  Did you use abbreviation software?  How many lines per hour are you able to do with VR?  Thank you.  I appreciate your input. 
What MT in their right mind would

quit a job before trying out the new job?  Do you know how many MTs have gotten suckered on this board?  No way would I quit my old job first.  Secondly, it's none of his business what she does in her off-time.  As long as she agrees to a schedule and works that schedule, it is no business of his what other jobs she has. 


Are you out of your mind?

Give them a break?  They are a company; they shouldn't be given any slack when it comes to pay day.  You really think we should be glad to get paid at all?  Cut me a break. 


This company is looking worse and worse in this thread, and it is not profession for this Tonya person to get on here and post either.  She's making her own company look bad.


Would you mind......
emailing that it me as well.  I would really appreciate it!    They are getting stricter at the Q, and I desperately need a place that is flexible in order to work around my 4 kids.  Thanks so much!!!
What do you do to get your mind off of this?
Do you just ignore the e mails like OP's husband says? Do you worry? Because I understand and I do worry, but then again, I believe I am a good MT and unless I don't do my lines they have no reason to let me go... Just wondering what you all do about it because I worry too...
I do almost all ESL. I don't mind it at all.
If they say something I am not sure of, because of language error or not understandable, I blank it. QA always lets me see what goes to client. 9 times out of 10, they did not get it either, and doc has to fill it in. On the 1 time, I remember for next time. Also, after the first few times you can make your own templates, because the docs tend to say the same thing over and over. I actually prefer accents over people who mumble or docs who think you can read your mind. These kind of docs come from all walks of life, and then I blank. No sense crying over garbage in, garbage out. Send it to the doc through QA, and he will correct it, or not.
I don't really mind
working Tuesday-Saturday. It's kind of nice to have a day off while the kids are gone at school.

Lately I feel like every single minute of my life is either spent sitting on this computer trying to catch work or cleaning, cooking and taking care of the kids. It's kind of nice to have some me time once in a while.
Never mind
I found the answer to my question.
Never mind, got it. (nm)
xx
Who in their right mind...
Would sign up anywhere and take a 75% pay cut?  Gosh, if that were reality for me, I would leave this industry completely.
Just keep in mind that
10 cpl as an IC is about equivalent to 8 cpl as an employee with benes, so even though it sounds like so much more, it's really not. Now 10 cpl as an employee would be great...
never mind.......
Looked again and found 2 companies with same name - one in Utah and one in CA.