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I couldn't agree more with your post...

Posted By: Dubious MT on 2008-07-22
In Reply to: Nothing will change unless we make it change..SM - SC MT

and especially with getting the media involved. Nothing is going to happen until people realize what is happening to their personal information. It is just now coming to the forefront, thanks to the media, the reality and effect of what happens to our personal information when all of these companies have access to it and the result thereof. It's on television every time we turn around; our personal information being *out there* and in the hands of who knows who, stolen and disseminated in whatever way someone or some company chooses. As well, physicians truly need to understand that companies are outsourcing (I don't believe for a moment that most of them understand this fact). That aside, the effect on the lives and work of the American MT is something that needs to be known, and the media is the only way the information is going to be released to the general public. Using American MTs is the only way this information is *safe*, to so speak.


Additionally, as you state, using us to correct all of the mistakes made by the client in ADT and not paying us for it is so absurd, I am sick to death of it myself. I run across it every day (and MQ (for whom I work doesn't pay us, either). On one account I have, in particular, virtually nothing matches in ADT and if we don't get it correctly, it IS the fault of the MT, no matter what (??). We get email after email about it from out PS on up. Also, everything is done to lessen the line count, no matter how awful it looks. ASR keeps lessening our pay. Everything is beginning to look as if it were done by Indians or Pakistanis, etc., and it's not as if I have anything against those people, in case anyone wants to jump on me for that statement, other than they are being given our jobs. However, the work is substandard.


As an aside, can you think of any better way for a terrorist organization to infiltrate?




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Very well said! I couldn't agree more! (nm)
:)
couldn't agree more

I worked for MQ for 6 years,  and they went from bad to worse. I am glad I do not work there anymore. I worked every weekend (my choice) and almost every holiday for them. They do not give you any differential for working w/e or holidays and will try to screw you out of any $$ they possibly can.  After 6 years, no one even said thank you, good luck..nothing!!!  I now work for a company that actually appreciates my work!


Couldn't agree more, LOL! (nm)
x
I couldn't agree more
I am so tired of reading messages from miserable, crabby MT's, who blame their lack of production or being fired from a company, on everything else, but themselves. If that poster was fired from Spheris, it was with good reason. If you cannot cut it at Spheris, they cut you loose. You have 90 days (3 months) to meet your production goals, and judging from your spelling and grammar you probably started on a fairly low level account. I have mentored MT's, done editing, QA audits, and transcription, and the only way to make money is to work HARD!!! That is something that so many people that I have trained do not seem to understand. You have to work to make money and to get your production in.

I totally agree with your post, and I just wanted you to know.
Couldn't agree more (sm)
Feast or famine is correct, but you have to fight for work and fight even harder for some decent communication.  I give a thumbs down for this company.
Couldn't agree more
I applaud how well you put this. I have been in this profession over 45 years and still love and respect it. Perhaps it has become all about the money and who makes more, instead of taking pride in ourselves and the work we produce. Money is important, but it is not everything. If more people would strive for quality, stand by their good morals and ethics, and stop worrying about outsources, voice recognition, etc, perhaps this profession could be elevated to where it belongs. For now, I will also continue to be the best I can be and keep moving forward. Remember the Dictaphone??? I remember using a tape recorder and a manual typewriter -- oh my.
I couldn't agree with you more - sm
When I worked for a company, (before I went into recruiting) I would need to find subcontractors for projects. I heard yes, yes yes all the time and I would tell them the deadline. We even paid very well ($3.25/double spaced page which comes out to $30/hour or up) We paid more if it was a tighter deadline. Come the day of the deadline I would hear excuse after excuse after excuse oh my kids were sick I needed you to pay me up front because I didn't believe you were actually going to pay that much or this was the best I had the choice of going out with a man to try to get married so I wouldn't have to do this kind of work or working, which do you think I picked.

So you're right, work ethics have gone right out the window.

Unfortunately, that company decided to offshore a lot of their projects - as much as I am against offshoring, I couldn't blame them.
Couldn't agree with you more

Google is not a reliable source for spellings, terminology, drugs, etc.


I have had MTs tell me but I found it on google


 


I couldn't agree more
      We don't need to know the intimate details of how the business is run, but for loyalty, dedication, and effort at furthering the well being of the company (not just a paycheck), we deserve to  be treated as more than a means to an end or cog in the wheel.  I hope each MT who did the right thing for QT sees their efforts rewarded in the future.  This situation has brought grief to a lot of people - time to move forward and close the door on QT once and for all.  They don't deserve any more of our time or trouble and can be absolutely certain they'll never be worthy of it again.
I couldn't agree more!
I have been with KS since this past February and have never been happier! I have two excellent accounts; one ER and one basic 4 hospital account as a backup, and I never, ever run out of work. I also have an excellent rapport with my lead MT and I love it! I make excellent money there, and my check is always direct deposited right on time without any errors. I had worked for a few other companies before Keystrokes, and they couldn't even come close to KS as far as how well they treat their employees, etc. KS has been a huge breath of fresh air to me, and I feel very fortunate to have had such a positive experience with them! I am sure I am going to be bashed left and right and be accused of being a recruiter or management, but I am just an MT with an opinion.
Couldn't agree more
Was so tedious and time-consuming.  I hardly believed it is being used.  My hands cramped and you cannot advance with the footpedal while you were listening and it jumped ahead too fast which caused you to have to constantly back-pedal.  No, thank you.  Horrible. 
I couldn't agree with you more.
WORKING phone numbers are especially important.


Couldn't agree with you more.
I got the feeling they (management) are all laughing in the background at the MTs. No respect at all. They feel the MTs are a pitiful annoyance to their daily working lives. Very dehumanizing.
Couldn't agree
more with you sm! We are only one sector being affected by jobs leaving this country. I've been around a long time in different venues, and like all of you very disheartened and saddened by what has transpired, but we must make something positive out of the negatives here! Make your voices heard, just not on this forum!
I couldn't agree more
I have always considered myself loyal to the company I work for until the end, but now with all the uncertainty and unanswered questions, I'm thinking that loyalty schmoyalty, maybe I had better move on too.
I couldn't agree with you more, they are the worst! nm
nm
I couldn't agree more!! Bravo!

I couldn't agree more...it was beyond ridiculous.
nm
Amen...I couldn't agree more. Thank you. (nm)

I heard that and couldn't agree more! LOL nm
nm
Absolutely true about the Q. Couldn't agree more with you. NM
x
Couldn't agree more! I don't hear other ExText client MT's complain about
nm
I used to have a QA guy that couldn't transcribe, couldn't fill in a blank,

but was anal retentive when it came to punctuation.  You would have a report with 10 blanks in it because of poor sound quality, and he wouldn't fill in one blank, but he had put commas all throughout your report, or taken apostrophes out, etc. and he wasn't correct in his punctuation a lot of the time.   Several of the MTs complained about him and asked to not have him do their QA, so he was demoted from QA to an MT.  Well, as I said earlier, he couldn't fill in a blank.  I saw a couple of his reports and there was blank after blank in reports that I had no trouble with at all.  He also didn't proof his reports because he would have inapproriate/incorrect expansions in them.  Not sure if he left on his own, or didn't really have a choice.  Anyway, talk to your supervisor.  Maybe this person is just on a power trip, knows you are new and wants to train you to do it her way, even if your way isn't incorrect.  I think punctuation is a valid issue, but if it doesn't change the integrity of the report and there are no other errors it shouldn't be flagged by QA.    You could also take into account her corrections and maybe try to use a few more commas, etc. and that might help.  


Oh, I couldn't understand them. I didn't try them all, but the first couple, I couldn't und
nm
I agree with your post,
I don't agree that MQ sucks! I happen to like it "here".  In other words, I like my job. Sorry if everyone else feels differently.  But, as stated before, MQ isn't the only job or company with quirks.  Every one of them do...move on if you're not happy with your job! (Not specifically you, original poster)...
I agree with your post
I was hired on an account and there was no work available during my shift all the time. I wonder if this is happening to my account as well. I left. Thank goodness. It was a very bad experience for me. I called the office and asked questions, they said they would put me on another account. The account I received still had no work available and when I did receive work it was ESL or very hard to hear. I used my best judgement and resigned and now have a new position.
I agree with your post!

I do believe that some are having a hard time of it, but I know there are others who still like the company and are happy.  Do I have problems with Beyond TXT?  Sure.  Who doesnt.  It is a new platform.  I'm quite sure that every platform has its issues in the beginning phase of usage, but those issues can and will be resolved.  The platform is really quite good.  Once the trouble spots are ironed out, it will be quite a great tool for us.  As far as the editing goes, I believe that too will improve with time.  I also believe that once it is in full swing and becomes the norm, our pay will be restructured again - to our benefit.  Change takes time.  There are always hardships along the way.  Each MLS has to decide whether to stick it out or not.  But you shouldn't be misleading to outsiders who cannot form a realistic opinion on their own.  I am sure there are some MLS's that cannot make what they used to.  However, there are some that can.  Why this is I don't know.  It may be due to experience, the account, how well they work on the platform.  Who knows.  The company is still going strong, however, and if there were not some content MTs, I would think Transcend would not have a staff. 


One more thing, the post about MTs losing reports, well yes that is happening.  But the poster didn't tell the rest of the story.  If you lose a report it is due to an issue with BTXT.  The company has said time and again to send in an incident report stating which job was lost and you will be paid for it.  What more do you want? 


I agree with your post. I also had the very
same experience as you. I was very loyal to the company for two years when my supe went nuts on me claiming I took time off without her permission. WHAT?!?! She had never treated me like that before. I was the better person and apologized, though I had nothing to apologize for and she was extremely rude to me in response. That is not a company you want to work for, I totally, 100% agree!! I got out after that thankfully, but unfortunately, there are no companies any better:(
I agree with this post.........
I had nearly the same experience. I started out with what was shaping up to be a fairly easy account in the first 2-3 days I worked for them. Then after I had been working for only just a few days and starting to get the feel of it they switched me to an account that was 95% ESL. Very difficult and hard to make production. I ended up leaving them after a few months. The supervisor was not very helpful. I gave it all I could but I was just not making anything with them.
I agree with your post. If you want a job where you can...
pick and choose when you will work, then by golly, this may not be the field for you. I take time off when I want, give my employer advance notice of it, and if it means a day or two or three without pay, so be it. I work every weekend (MY choosing and believe me, they were surprised and thrilled when I said I would work both Saturday and Sunday of every week!), get my lines in, and don't complain! You are not chained to your job; if you don't like a company's requirements find a different company, go back to school and learn to do something else, or plan ahead.
I agree with this post.
I have been with MDI since March and absolutely love it. I still have my primary that was given to me when I hired on and have not needed to ask for a secondary. Also, this payperiod will be my biggest producing payperiod since being an MT. I very rarely run out of work and have had no problems whatsoever at this point.
Agree with everything in your post.
These are the very reasons I left Precyse after 5 years. I thought I had found the place I was going to retire from. Things changed though once work started going to India and a couple new managers came along.
I agree with the above post...I was in the same
situation this summer with the company I do IC for. My account, their second-highest degree of difficulty for accounts, had always run anywhere from 2 to 5 days behind in dictation, so there was always, always work in it.

Along about June, suddenly I was being moved into backup accounts, and even then I was having to check in morning, noon, and late evening to get my lines in. Around the 4th of July, I got a call that my production was not at goal down (first time in 4 years).

I explained there was no work in my account and reminded my supervisor that I e-mailed her 2 weeks ago wondering what was up...had we lost the account or gone to overflow status on it?

She laughed and said no, work was just down, and she was thrilled that we were finally meeting our TAT with them. While that is great, she missed the whole point. DON'T reprimand me for not meeting requirements when there is no work.

About 2 weeks ago, we got a memo stating that for anyone not meeting their line requirements, they would be moved down on the pay schedule accordingly, 0.5 cpl a shot. Again, the work flow has not improved, and nobody gets it and nobody cares.

I think it is a bonehead move for any company to threaten someone's wages when they are already suffering through a slow period...but like everyone I am still behind on my bills so I stayed.

However, I happily gave my notice this weekend when the only thing all week to sift through were the discharge summaries and echocardiograms. I did 34 reports yesterday, 303 lines worth of 3 and 4-line echocardiograms with a DS or 2 thrown in from.

Yes, there is work, but when all you are is a line count and NOTHING else matters,it is definitely time to hit the road...especially when the management is busy patting themselves on the back for decreasing their operating costs and improving their TAT at the expense of the MT.

It will be funny in another couple months to watch their newest advertising campaign and the scripted poster that always comes on when a question is asked about the company. I get paid every 2 weeks by direct deposit and the insurance is Aetna and really good. How are the accounts? How would I know...I'm not an MT (LOL).



I agree with your post...............nm
nm
Agree with everything in this post
I, too, work on Escription, make good money (the same or a little bit more than I would straight transcription), and love it.
I agree with your TT post.
I am not an E favorite and I have suffered horribly over the last few months. How long have you been with TT? I have been here almost three years and really hoped this would be my last MT job. I hate to leave and start over and keep telling myself it will pick up. Do you think I am kidding myself?

It's nice to know I am not the only one in this boat.

Jen
I agree, much better said than my post! nm
x
Not exactly. Agree with post below. If you like being treated like...
nm
I do agree with some of your post but 6 TYPOS..sm

I do agree with some of what you typed - the small mindedness and all that, but you definitely do have 6 typographical  errors just in that little post and yes, it's just a bulletin board.....but if one is a master MT, well that reflects usually in everything that passes through their hands...including some internet posting on forums/boards.


just my nickel's worth....


I agree, read post below by not me...
you are definitely my kind of person...would like to talk further, somehow. take care.
not me.
I so agree w/you - Great post....but....n/m

we can only lead a horse to water, we cannot make them drink it....if they choose to be intolerant, it's their choice as sick as it seems.  I choose to go through the life as a loving, compassionate person.  Others choose not to go this route.


Yes, racism and neonazism is, unfortunately, alive and well, in the USA and all over the world.  So, if we raise our children with our awareness and our love and compassion, hopefully the future generation (our kids) will Do The Right Thing!! 


I agree with your post. I hire them too but the co
I just worked for did nto appreciate them. I know they are out there and go that extra mile. I want to find a company who appreciates their MTs and QA staff and who will instead of trying to get them to kill themselves recognize them for what they do and how well they do it. Sick of these companies. They appreciate no one.

There are always those who do nothing and try to make excuses for not being there, but for every 2 there are a good 5 who are hard workers and companies clump everyone together into one category, which just is not fair.
I absolutely agree with you on this post. sm
It's ridiculous for companies to expect ICs to clock in and out for lunch, etc., when there are no benefits at risk. MTs who don't keep any kind of schedule and expect to have work whenever they're ready are ruining things for the rest of us who are diligent.
I agree -- great post.

I started in a clinic but quickly moved to a large teaching hospital, and the mentorship and listening parties was very valuable.  Another thing that works that I particularly like is to walk away, go have a cookie, then come back.  Sometimes then you can hear what the doc is saying!  At least as bad as ESL are the docs who have a 15-minute report but by the time they're done uhh-ing and ahh-ing and emm-ing through the report you have about 40 lines. 


Agree. Good post.
//
I completely agree with your post...
As an aside and another thought, I see everybody as one creation under one God. What I see is somebody in that country being given a chance to make a decent living and have a job they can be proud of, to support their family with. The person behind that computer given work from a US company may be a single mother with that job providing the only financial means to feed her children. Food for thought.
I have to agree -- great post. Plus, when you take the job, sm

you are told upfront what the benefits are and what the requirements are, so if they are not to your liking, why take the position?   I am quite happy here at TT, and am thrilled at the news about the 401k.  Of course, I've been doing transcription for over 30 years now, so I guess that puts me in the age bracket where thinking about retirement is a little bit higher on my list than maybe someone 20-something, although I wish I had been smart when I was 20 and started putting away.  Oh well .......


Again, great post ... thanks for sharing. 


I also wholeheartedly agree with this post.
x
I totally agree with this post
they used to be a great company to work for, but have gone downhill a lot in the past year or so. Same is true about the not replying to emails, but expecting IMs and emails sent to you to be answered asap. Pay was always correct and on time too.
I totally agree with this post.
I have 20 years transcribing in a hospital and now at home as an IC.  I can tell you right now even with this kind of experience being able transcribe anything, you will only get offered 8.5 cpl if you are lucky.  I've even been offered 7 cpl, which I was totally offended and did not take the job.  I think you're better off trying something part-time to fill the time because you won't find a company out there willing to pay what you call top pay for a top transcriptionist.  I can say in my experience the highest bid I got so far from a national is 9 cpl and I haven't applied to many.  You, on the other hand, may want to try a smaller MTSO that needs part-time or even p.r.n. transcriptionists that can hit the ground running. 
I agree with all of your post except the last line!
It means they do not have control of their money, will probably never be satisfied with their work and may have garnishments and other legal issues for me to have to contend with.

Your credit score is a very good indicator of how responsible you are.