Home     Contact Us    
Main Board Job Seeker's Board Job Wanted Board Resume Bank Company Board Word Help Medquist New MTs Classifieds Offshore Concerns VR/Speech Recognition Tech Help Coding/Medical Billing
Gab Board Politics Comedy Stop Health Issues
ADVERTISEMENT




Serving Over 20,000 US Medical Transcriptionists

Couldn't agree more! I don't hear other ExText client MT's complain about

Posted By: massively delayed or incorrect counts. Fix it alre on 2008-02-08
In Reply to: If TT lets wrong line counts continue, regardless of - platform, it is TT problem. nm

nm


Complete Discussion Below: marks the location of current message within thread

The messages you are viewing are archived/old.
To view latest messages and participate in discussions, select the boards given in left menu


Other related messages found in our database

My client couldn't wait to get rid of MQ
They would send them 150 minutes and it would take them 4 days to return it and 4 people to do it. We do 600 minutes a day and return in 24 hours. Quality was bad and customer service was terrible. FYI.
Line rates for Dictaphone EXText Correction Client (speech)

What are the going rates for EXText correction client?  Anyone else working on this now?


DOn't feel alone, I couldn't hear voice files and (sm)
thought there was a problem again, then realized I was using the wrong foot pedal. Double Duh for me this morning.
Very well said! I couldn't agree more! (nm)
:)
couldn't agree more

I worked for MQ for 6 years,  and they went from bad to worse. I am glad I do not work there anymore. I worked every weekend (my choice) and almost every holiday for them. They do not give you any differential for working w/e or holidays and will try to screw you out of any $$ they possibly can.  After 6 years, no one even said thank you, good luck..nothing!!!  I now work for a company that actually appreciates my work!


Couldn't agree more, LOL! (nm)
x
I couldn't agree more
I am so tired of reading messages from miserable, crabby MT's, who blame their lack of production or being fired from a company, on everything else, but themselves. If that poster was fired from Spheris, it was with good reason. If you cannot cut it at Spheris, they cut you loose. You have 90 days (3 months) to meet your production goals, and judging from your spelling and grammar you probably started on a fairly low level account. I have mentored MT's, done editing, QA audits, and transcription, and the only way to make money is to work HARD!!! That is something that so many people that I have trained do not seem to understand. You have to work to make money and to get your production in.

I totally agree with your post, and I just wanted you to know.
Couldn't agree more (sm)
Feast or famine is correct, but you have to fight for work and fight even harder for some decent communication.  I give a thumbs down for this company.
Couldn't agree more
I applaud how well you put this. I have been in this profession over 45 years and still love and respect it. Perhaps it has become all about the money and who makes more, instead of taking pride in ourselves and the work we produce. Money is important, but it is not everything. If more people would strive for quality, stand by their good morals and ethics, and stop worrying about outsources, voice recognition, etc, perhaps this profession could be elevated to where it belongs. For now, I will also continue to be the best I can be and keep moving forward. Remember the Dictaphone??? I remember using a tape recorder and a manual typewriter -- oh my.
I couldn't agree with you more - sm
When I worked for a company, (before I went into recruiting) I would need to find subcontractors for projects. I heard yes, yes yes all the time and I would tell them the deadline. We even paid very well ($3.25/double spaced page which comes out to $30/hour or up) We paid more if it was a tighter deadline. Come the day of the deadline I would hear excuse after excuse after excuse oh my kids were sick I needed you to pay me up front because I didn't believe you were actually going to pay that much or this was the best I had the choice of going out with a man to try to get married so I wouldn't have to do this kind of work or working, which do you think I picked.

So you're right, work ethics have gone right out the window.

Unfortunately, that company decided to offshore a lot of their projects - as much as I am against offshoring, I couldn't blame them.
Couldn't agree with you more

Google is not a reliable source for spellings, terminology, drugs, etc.


I have had MTs tell me but I found it on google


 


I couldn't agree more
      We don't need to know the intimate details of how the business is run, but for loyalty, dedication, and effort at furthering the well being of the company (not just a paycheck), we deserve to  be treated as more than a means to an end or cog in the wheel.  I hope each MT who did the right thing for QT sees their efforts rewarded in the future.  This situation has brought grief to a lot of people - time to move forward and close the door on QT once and for all.  They don't deserve any more of our time or trouble and can be absolutely certain they'll never be worthy of it again.
I couldn't agree more!
I have been with KS since this past February and have never been happier! I have two excellent accounts; one ER and one basic 4 hospital account as a backup, and I never, ever run out of work. I also have an excellent rapport with my lead MT and I love it! I make excellent money there, and my check is always direct deposited right on time without any errors. I had worked for a few other companies before Keystrokes, and they couldn't even come close to KS as far as how well they treat their employees, etc. KS has been a huge breath of fresh air to me, and I feel very fortunate to have had such a positive experience with them! I am sure I am going to be bashed left and right and be accused of being a recruiter or management, but I am just an MT with an opinion.
Couldn't agree more
Was so tedious and time-consuming.  I hardly believed it is being used.  My hands cramped and you cannot advance with the footpedal while you were listening and it jumped ahead too fast which caused you to have to constantly back-pedal.  No, thank you.  Horrible. 
I couldn't agree with you more.
WORKING phone numbers are especially important.


Couldn't agree with you more.
I got the feeling they (management) are all laughing in the background at the MTs. No respect at all. They feel the MTs are a pitiful annoyance to their daily working lives. Very dehumanizing.
Couldn't agree
more with you sm! We are only one sector being affected by jobs leaving this country. I've been around a long time in different venues, and like all of you very disheartened and saddened by what has transpired, but we must make something positive out of the negatives here! Make your voices heard, just not on this forum!
I couldn't agree more
I have always considered myself loyal to the company I work for until the end, but now with all the uncertainty and unanswered questions, I'm thinking that loyalty schmoyalty, maybe I had better move on too.
I couldn't agree with you more, they are the worst! nm
nm
I couldn't agree more with your post...

and especially with getting the media involved. Nothing is going to happen until people realize what is happening to their personal information. It is just now coming to the forefront, thanks to the media, the reality and effect of what happens to our personal information when all of these companies have access to it and the result thereof. It's on television every time we turn around; our personal information being *out there* and in the hands of who knows who, stolen and disseminated in whatever way someone or some company chooses. As well, physicians truly need to understand that companies are outsourcing (I don't believe for a moment that most of them understand this fact). That aside, the effect on the lives and work of the American MT is something that needs to be known, and the media is the only way the information is going to be released to the general public. Using American MTs is the only way this information is *safe*, to so speak.


Additionally, as you state, using us to correct all of the mistakes made by the client in ADT and not paying us for it is so absurd, I am sick to death of it myself. I run across it every day (and MQ (for whom I work doesn't pay us, either). On one account I have, in particular, virtually nothing matches in ADT and if we don't get it correctly, it IS the fault of the MT, no matter what (??). We get email after email about it from out PS on up. Also, everything is done to lessen the line count, no matter how awful it looks. ASR keeps lessening our pay. Everything is beginning to look as if it were done by Indians or Pakistanis, etc., and it's not as if I have anything against those people, in case anyone wants to jump on me for that statement, other than they are being given our jobs. However, the work is substandard.


As an aside, can you think of any better way for a terrorist organization to infiltrate?


I couldn't agree more!! Bravo!

I couldn't agree more...it was beyond ridiculous.
nm
Amen...I couldn't agree more. Thank you. (nm)

I heard that and couldn't agree more! LOL nm
nm
Absolutely true about the Q. Couldn't agree more with you. NM
x
I agree with the others -- I like ExText. TransTech uses it, and sm

I am sure others do too (in case that is the company you are unhappy with).  MDI-MD uses Bayscribe, and it is also very easy to use/user friendly.   Webmedx uses their own platform, but it is easy to us as well.  I have worked with Iscriptor too, and it is fairly uncomplicated.  Good luck!



I have to agree with you but no one wants to hear this.
Offshoring is not going to go away until it becomes too expensive to have be advantage. Not working for an offshoring company will only send more work overseas.

The good news is that it's a human trait to be greedy and eventually the Indian-Pakistani-Filipino-other nationality middleman will want more and more of the MT pie. The govt will eventually want their share in corporate taxes. That's when it becomes less cost effective and the work will return to our shores.
agree, I think extext is the only one with archived reports
//
Totally agree,I love ExText
I have been working in ExText for months and love it. All of my lines are very accurate and I make an awesome line count every day working in it. I wouldn't want to work on any other platform!
I agree that ExText leaves a lot to be desired...sm
it even seems like there are days it is better than others. How does that work? Shouldn't the same endoscopy report, almost completely canned, always populate the same way?
I agree. Extext is the platform I've ever worked with. nm
x
I agree - hard to get decent line count with ExText...sm
Good to know other people are having the same issue as I thought I was just getting slower in my old age!  Seems like I can do almost twice as much with DocQScribe and escription.
I agree - speak up. Most companies / supervisors want to hear sm
what their MTs want, to make them happy - or at least mine does!
Agree with this. And bring in your own noise-cancelling phones so you don't have to hear her. nm
s
I used to have a QA guy that couldn't transcribe, couldn't fill in a blank,

but was anal retentive when it came to punctuation.  You would have a report with 10 blanks in it because of poor sound quality, and he wouldn't fill in one blank, but he had put commas all throughout your report, or taken apostrophes out, etc. and he wasn't correct in his punctuation a lot of the time.   Several of the MTs complained about him and asked to not have him do their QA, so he was demoted from QA to an MT.  Well, as I said earlier, he couldn't fill in a blank.  I saw a couple of his reports and there was blank after blank in reports that I had no trouble with at all.  He also didn't proof his reports because he would have inapproriate/incorrect expansions in them.  Not sure if he left on his own, or didn't really have a choice.  Anyway, talk to your supervisor.  Maybe this person is just on a power trip, knows you are new and wants to train you to do it her way, even if your way isn't incorrect.  I think punctuation is a valid issue, but if it doesn't change the integrity of the report and there are no other errors it shouldn't be flagged by QA.    You could also take into account her corrections and maybe try to use a few more commas, etc. and that might help.  


Oh, I couldn't understand them. I didn't try them all, but the first couple, I couldn't und
nm
9cpl and 11 cpl for weekends. Use ExText. My ExText version wasn't compatible with theirs
,
I will definitely complain.
I just joined them end of June and the first pay day is supposed to be July 9. Their accountant made a big excuse about direct deposit system not being in place but I did not enrol in their direct deposit - so I gave them a week.

Next paycheck is due on the 23rd.

I plan to look elsewhere --- this is so discouraging.
For all those who complain about
THIS is what this is all about. How would you feel if your company was run this way? If you don't work for OSi, stay out of it!!!!!!!!!!!
Already did - I never complain, just ask
nm
If you complain too much.
They will overhire and then you'll be sitting with no work. Which would you rather have? Do you get 1-1/2 for OT? How do they pay?

I've been working 6-1/2 to 7 days a week at my present job because of lots of work so I know how you're feeling, but I do have the choice of not working if I don't want to.
couldn't -- you couldn't care less
lol
Couldn't...you couldn't care less.
nm
I'll never complain about MQ. nm
x
better than normal. don't complain
many only get 6
I have never heard anybody complain about
MTs are not fickle and as you stated in the end, different MTs prefer different types of work and some like variety. I think if they can make money, they are happy with that.

Why such a negative tone?
And then they complain about TAXES!!!
Give me a break.  You should pay double or triple the taxes of someone making 30 to 50,000. 
AND WE COMPLAIN ABOUT INDIA ...SM


I would take this as a gross insult if I had 1 year of experience, and I hope this is for VR.  Any MT even considering such an offer, either:


1.  Is in very dire straits, financially.  2. Doesn't value herself very much.  3. Is doing her fellow MTs, and herself/himself a great disservice.  All this abuse of MTs by the companies is done for one reason:  BECAUSE THEY CAN. (We let them).


 


I NEVER complain about having too much work

I love it. I flex and go with the flow. It's refreshing to know we can make up time and hours when it gets busy.


After working for a place that had no work for days on end and getting deeper into a hole while that company kept telling me the work would pick up (which it never did), I finally left. This company never let you make up hours. What you got, you got.


I ran out of work yesterday and today on my accounts for the first time since the July 4th holiday, but only have a couple hours to make up and I will do that.


I'm tired of the TT bashing, too. They're a great company. No complaints from me...EVER.  They bend over backwards to keep everybody happy, but you can never please some people. I think those people wouldn't be happy if they didn't have anything to complain about.


If no one likes it, they can leave. It leaves more work for me and I'll gladly take it.


Even with a set up like that some people still complain
I work with a similar set up only we can see which dictator it is. We are allocated a certain number of jobs at a time(the same for all of us) and you get what you get.

There have been some people complaining lately (and named me specifically as the cause) that they are not getting enough work. Well, I cannot help it if they choose to work at night and by that time I have done all the work, or most of it.

There is not much this time of year anyway, I'm getting less than 500 lines a day before it runs out.

It just irks me that they act like I am stealing their work! This is not a competition for me, its a paycheck.
I bet you complain about your wages
And it all can be traced to company waste, not to mention the economy. No time to be wasting money. As I said, this is MY opinion. We are allowed in this country to have freedom of speech and opinions, aren't we?