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I work for Webmedx and the communication is poor. sm

Posted By: Wmxer on 2007-04-26
In Reply to: correspondence - jjl

The MT managers are okay about answering email. However, questions to upper management go unanswered--or even worse are answered with a defensive attitude that you shouldn't be asking questions. I'm suspicious of any individual or company that gets uncomfortable with questions.


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Worst job I ever had. Poor communication,
Horrible platform. After 24 years in this business, I knew they were not a good fit for me.
Why is communication at Spheris so poor? sm
Are managers threatened with beheadings or something?  The secrecy is unreal.  What is going on there?  Is it for sale or something?  I know I won't get any answers.  It is the most bizarre place I have ever worked.
Poor company communication I would say.
I think it is best to avoid gossips/fears is to keep all abreast of company doings on. What can it hurt, sure hurts when there is misinformation (from fear factors)
Very poor communication and rude when you do hear from them!
nm
TTS has poor communication and you can't trust anything that goes on there. I'd look elsewher
xx
Overstaffed and poor team leaders and communication.
x
Newbie bud was told 1200 lpd, THEIR computer, low pay. Poor communication from the start. nm
.
typos are one thing (inadvertent), but poor grammar is a poor reflection and demonstrates lack..
of knowledge. In this profession, if you lack proper grammar knowledge, you should expect to receive comments from those MTs who take pride in producing top quality work. Just my opinion, but I think it is quite embarrassing to see inproper use of the english command from those who profess to be MTs. There's a difference between typing a message here and having a slip of the finger and just not knowing proper word forms and spelling. I see grammer quite often, dependible etc. I truly do no believe these are simple typos, sorry.
Run out of work, no communication, pay

Unorganized, no communication, no work
for more comments regarding mdi-fl
TT needs to work on some communication issues before
nm
Breitner - run out of work, no communication, pay

Plenty of work at TransHealth. As far as communication goes...sm
QA email is staffed round the clock and they are usually pretty quick to answer emails.   There is always someone to answer the phone at the help desk etc.  I've not run into any lack of communication.
There is a lot to be said for good communication and plenty of work.
Trust me. It could be worse and I should know. I have worked for some companies that I WISHED paid 10 cents a line and had poor communication and lack of work. You cannot go wrong it sounds with what your doing. I could only pray for that.
The quality of the Indian work is so poor, sm
that the company will eventually lose the accounts, thereby the US MTs lose even more work!!

As soon as a company offshores, it creates its own doom. (A chink in the armor, so to speak.) It will eventually come back and bite the company where it hurts--unfortunately, it's the US MTs who get hurt the most.

Offshoring is putting US MTs out of work, plain and simple.

When you've been around this business a little longer, you'll understand.

Terrible to work for, bad communication, rude
nm
You say giving work to poor people in America is a
zz
Sten-Tel runs out of work constantly and bad communication there. nm
nm
FN is a good company. Work volume much too low. SR pay very poor.
X
Anyone presently working for DSG that can tell me do you have work and is the sound still so poor
or is that in DSG 2.  Would appreciate hearing from current people working there.
I stayed 3 months and then bailed out. Ran out of work, lack of communication, etc. nm
s
If your impressed by bad communication and erractic work flow then it's the place for you..
I know a lot of people who have been there longer than a few weeks that have a lot better insight on MDI-FL and it's not a great review.  Yes, the people are nice but is about it.. Nice unfortunately does not pay the bills or stop you from being frustrated because no one answers your emails, well I should say, in a timely manner, and if it is a money-related question like raises etc.. FORGET IT.. you will NOT be getting an email back on that one but you do get one telling you that you need to train on another system, which requires a C-phone, and one in which you had no desire to be placed on, or you lose your benefits. When people sign up to do accounts that are internet-based, it is for a reason. C-phones are a pain in the you-know-what..and then you find out that the account you were hired for is dried up most days, then you are told that you need to do another account that requires the C-phone or you will lose benefits. Thanks but no thanks..getting old.. but truly best of luck to you in whatever you decide.
I love it here; easy platform, plenty of work, great communication
@@@
I love it there...best place I have worked...plenty of work, pay on time, excellent communication...
wonderful supervisors...who could ask for more?
Webmedx - low work ? Can you make up lines when work available (sm)
or do you have to schedule a make up time or just do without the lines? 
This is very interesting. I work in QA for Webmedx. There is NO WORK
Why would they be testing for additional editors when there isn't enough work for those of us who work there now!

I've been smelling something fishy here for a long time now, this just confirms that something is going on that they are not being honest about.
I DON'T work for WebMedX. My cpl
is not part of an incentive plan, 10 cpl is my normal pay, 12 cpl for weekends.
Anyone work for Webmedx?
I would like some recent input on this company.  Thanks.
I also work for Webmedx sm
and the platform is slow. I am tired of them telling me it is my ISP. I don't believe that. My lines are falling as well. Don't know what to tell you, but I am in the very same boat you are. Good luck. By the way I have been at Webmedx nearly 4 years.
I work at Webmedx. nm
d
For those that work for Webmedx how did the
computer ship?   I am supposed to start training next week and don't have the computer yet.   Just wondering if it ships via FedEx, UPS, or some other method.   I'll call Monday to double check on it. 
No Work At Webmedx!
Don't waste your time.
I work at Webmedx (sm)
I work at Webmedx and really like it. The platform is very easy to use. When you are first hired you get a week of training to get used to the platform, account specifics, etc., before you are placed on production pay. The company provides many tools to help you be productive (normals stored in the platform, productivity classes, the ability to search past reports, dictation samples provided, etc.). I was hired right out of school so I know that I started on the bottom of the pay scale. They do offer an incentive program based on total lines per week and pay shift differentials for evenings and weekends. You get a flexible 12-hour window, and the benefits are pretty good compared to what other MTSOs are offering. They are really looking for MTs right now so you would not be sitting around and waiting for them to call you back like the other poster mentioned. I was called back right away after my interview. If you have any other specific questions, feel free to e-mail me.

Cathy
WebMedX- NO WORK?
Anyone else hired for WebMedx recently only to find absolutely NO WORK available?
WebMedx, for those who run out of work . . .
What shifts are you running out of work on?  What work types are running out? 
No work at Webmedx
Do not waste your time applying, there is no work. They overhire. I have to struggle to get my hours in.....Too bad cause they are all so darn nice.
Currently, no work at Webmedx. FYI
;(
I work at Webmedx
There was a short period of time where work was very low while a new account was getting ready to go live and work was being scattered to new MTs (the norm), but now that we have gone live, I never run out of work. I have a primary, secondary, and tertiary account (rarely ever see my tertiary).

I am very happy here and cannot say anything bad about this company. When work is low during the day hours, you just have to accommodate and work a couple hours in the evening or maybe a few hours on your day off at the end of the week, which doesn't bother me. At least the work is there. :)

Webmedx has ONLY domestic MTs. There is no offshoring.
I work at Webmedx too...
I run out of work on a daily basis. I have 4 accounts and cycle through them all day long if there is work. I so am tired of the double standard of my STM telling me that I need to work a set 8-hour schedule when there is work but who expects me to flex within my 12-hour window when work is low. I don't want to be chained to my computer for 60 hours a week waiting for work... Maybe that's fine with some, but I have a life outside of work and can't just work whenever there happens to be some jobs in my pool. 
Work at WebmedX is very low. Many sm
people CANNOT get their lines in even with flexing. There are a couple of accounts that are steady, which the OP must fortunately have, but most are not. Just thought you should know. The Web definitely overhires--has done so consistently in the 3 years I have been there, but work volumes for the last 6 months or so are the worst I've seen yet.
no work at Webmedx
I agree with you Flabbergasted and I also think that our STM's shouldnt troll this board if they do not wish to hear how we feel.  The old saying that eavesdroppers always hear ill of themselves really applies here.  I have had no work for over a week now.  I received a chipper little email telling me that if I was part time or if I HAD A HUSBAND WHO SUPPORTED ME (WTF???) to please flex for the rest of the week!  What is this? the 1950's at the Cleaver residence???  Then just for fun our manager goes on an 11 day vacation and we still have NO INFORMATION!  Great.  Wonderful.  And please, please all of you happy little folks out there that are praying us back into higher work volumes, please no need to respond.  I know you believe that we can all just click our heels and wish ourselves into a happier work environment.  I prefer to actually know what is going on at the facility, even if it means not being employed anymore.  The not knowing and waiting around for someone to get back from their vacation to tell us something, is the worst. 
Well, please don't come to Webmedx. Scrounging for work as it is. nm
x
Why Webmedx? They run out of work all the time. nm
x
Webmedx does NOT run out of work all the time.
Did you work for them? They are an excellent company to work for and FAR better than Medquist!
How long you been at Webmedx? I currently work there and
think they are a great company except for slow issues. Where you going?
With Webmedx they do require you to work
a schedule, though often there is no work so you have to flex.  Some accounts have extremely tight TAT so it is necessary to work a set schedule, some accounts may allow more flexibility. 
ditto, I work at Webmedx too. SM
They really value their people if you do your schedule as promised and are not a slacker like some.
Does work for Webmedx and is frequently
out of work on ER accounts. If you type acute work you may have more than enough and that is great, but the ER side is frequently low or out of work and I do have multiple accounts.
Webmedx Radiology work
Does anyone do radiology transcription for Webmedx?  How do you like it?  Do you make enough money?  Thanks, any info really appreciated.
webmedx getting all sorts of work
Don't quit your job. You might not have he work there
If you work for Webmedx, you are using their computer unless you are an IC. nm
.