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Serving Over 20,000 US Medical Transcriptionists

If you're not happy with the Q...

Posted By: MT on 2008-12-22
In Reply to: union - Fiona

then give your notice.  It's a very easy thing to do.


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You're quite welcome. I'm happy to help!
I've been with Amphion for 4 months now and in the past 15 years of working from home I've never been so impressed with the professionalism and class that is this company. Best of luck!
If you're happy with that atmosphere

I just can't believe Transcend management is promoting such a cut-throat / get it while you can / if you can atmosphere.  Everybody knows this field is feast or famine, but when the famine gets so bad that management isn't taking control of an already bad situation it becomes a scavenger hunt.  What's worse yet is that they're promoting it. I wonder how many MLSs working during the day and hopping on in the evening, middle of the night, or early morning hours realize that they're working over 8 hours just to make their usual 20K?  But we'll just turn our heads.  Hop on when you can, wink, wink.


I have worked for Transcend before, within the last couple months in fact.  I got so sick of scavenging for work and mismanagement that I left after years of giving it chance after chance. There isn't one person on earth that can tell me I didn't give them the benefit of the doubt. Once when the work was very low, I logged every single minute worked for 3 pay periods just to get an idea of how many lines I could type working various shifts throughout an 8 hour day.  Every time I sat down at the computer and checked for jobs, I counted it no matter how short the time was because that's still considered working.  Every time a job came in and I did it, I counted it.  No matter what shift I worked, I counted it. I wanted to figure how much I could do in an exact 8 hour period.  I can usually do about 250-300 lines an hour when the rhythm is there and the work flows continuously, but some times I had to work every single day to equal 40 hours per week because some days there was no work when I was on.  Anything over and above 40 hours is OT and OT was not authorized.  So if "Get a Life" is making 20K when the work is low, she is definitely working more than 8 hours a day or has some inside track to "know" exactly when the work is there to grab.  But, if she is actually working more than 8 hours a day without figuring exactly how much time was worked, and is only popping an 8 into that little box, that's illegal.  If she is claiming more than 8 hours a day, I'd like to know how she got OT when others can barely make the 11K requirement by working their 8 hours.


I wonder how many MLS at Transcend actually sat down and calculated the exact time it takes to make their regular lines when the work is slow instead of just working at all different times and just popping an 8 in the box.  You'd be surprised at how much time you're actually putting in to make your usual lines per pay period.  But then, hey, of course Transcend would promote this.  They don't have to pay OT that way, they get the work done, and they appease the MLSs who "think" they're treated so well because they can work whenever they want, when they want. Next time the work is low, try it some time.  You'd be shocked at your hourly wage, especially if building up those lines with editing.


I also agree with the poster below too that mentioned "Get a Life" never stated if the 20K lines were editing or typing.  If she went from 20K ppp while typing with high volumes to 20K ppp while editing when the volume is low, that makes sense.  She was able to keep her usual 20K, but 20K lines editing still makes for a smaller pay check and that wasn't brought out.  Usually when a person is that evasive in their replies, won't come right out and say how many hours they worked, or if it was editing or typing, there's a reason for it. Why not shout it from the rooftops if it is actually on the up-and-up?  Or worse yet, why take such great offense at someone asking for a straight answer if you're doing nothing you shouldn't be?  If you make the claim, be proud to back it up with details.


What do you care, happy OSI'r? You're obviously
since you have so much time on your hands and are able to post to this board and God knows how many others all day? What do you know about 12000 lines except what you hear from employees who actually DO work.
Thanks - doesn't look like you're too happy about it.
The suspense is killing me - not that there is much suspense left anyway, but I still want to read it. 
For someone who is so happy, you're sure a mean person.

But hey, that's how it works here, isn't it?  Socially retarded person who can't discuss anything without resorting to personal attacks.


Glad you're happy, but. . .
if I may ask, who did you go with to work as an IC?
I'm glad you're happy with your pay cut...
but I'm not and do not feel that I've been over-paid. I felt that I was paid fairly under the old compensation plan for what I do and feel that I work very hard and should continue to be paid accordingly for my efforts. As I said in my post, I have always felt that Transolutions was a good place to work, and I also appreciate the intangible perks that they have offered in the past. However, at this point I do not feel that they are treating all of their people equally or fairly, and I guess I am not enough of a company man to take a paycut in any job. Someone on this board asked about the company, and I felt it was only fair to explain some of the things that I've noticed recently and to answer some of her questions that may not be answered during the interview process of any MT company. These boards are not always the most positive places, I realize, and I've never been one to be drawn into the negativity; however, this poster asked a question that I felt compelled to answer honestly and from my heart.

I will NEVER take a cut in pay in any job, as I know that I work very hard at what I do and am smart enough to demand that I be paid a fair wage. I took a paycut to get into medical transcription 5 years ago so I could stay home with my children, but that was my choice and not because of a numbers game that someone else was playing with my paycheck. I think if you asked 100 people if they'd like to take a pay cut because they've been overpaid for the last few years, 99% of them would say NO WAY, not to mention that in this day and age, most of them could not afford it.

I can also tell you that there is more than just one account where people took a pay cut, some people much more than others.

p.s. I also know my stuff and have NEVER gone below 98% on my QA, usually 99% or 100%, until the last 2 months. I also heard in the last phone conference that I was not the only person who had noticed the change. I guess you're just smarter than most people.

I plan to wait it out a couple more paychecks and see how things wash out, as I really have enjoyed working for Transolutions for the most part. I agree that they have some good people and good accounts, but sometimes companies make decisions that are more important to their bottom line than to their current employees, so I guess we'll have to see how this numbers game plays out.
If you're happy there great, but it is
the worst company I've ever worked for. 
Glad you're happy but....sm
Happiness is a subjective state of mind. So just so I understand your happiness versus what my happiness is I have these questions:

Do they pay enough to live on? Or to put it differently, are you making at least 4K a month? Because that is what it would take to make me happy.

If you are making that kind of money, how many hours are you putting in? If you say you must put in long hours, that is not my happiness. I don't want to have to have a chair-ectomy when I am through for the day.

So if your happiness fits into my version of happiness then I am happy.
Of course we're happy to have jobs (sm)
However, the job is becoming less and less valuable, in my opinion. The employer is becoming more and more just like every other MT company, in my opinion, yet they're doing it while using the marketing ploy that they're remarkable. Well, they're becoming less and less remarkable.

Another issue is the fact that they were not routinely giving raises before the economy tanked. Rather than give a raise to employees, they bought an MT school.

The obvious is that we're glad to have jobs. However, I'd hope to go beyond the obvious. This reminds me of the industry's typical response to requests for higher pay (how many have you heard?):

1. You get to work at home. Look at all the money on gas and clothing you save! You should be grateful. Gee, I wish I could work at home!

2. You should be doing this for the patients and not thinking of the money. It's a service industry, and we are serving our patients. [yes, I actually heard this one before]

3. You can give yourself a raise! We offer _____ (fill in the blank with any of the following: (a) weird schedules that nobody would want to work in exchange for a small incentive! (b) an Expander program! (c) overtime! (d) flexible scheduling: You can actually sit at your computer and look for work all day, catching work as it trickles in!)

So do we really need to add #4 now? Has the industry sunk so low that the answer to our complaints of not getting paid adequately and BEFORE the economy tanked and only having things get worse, is the answer really Gee, you should just be grateful to have a job. I know X number of people who have been laid off! Are we really going to excuse YEARS of this widespread poor pay in the industry and the excuses while a company buys a school (and how much did that purchase cost?) as basically just be glad you have a job? The trash man has a job. The bagger at the grocery store has a job. If that's all it is, just get any old job and be grateful, then what's so remarkable about this company that says it's remarkable?

You've stated the obvious. Yeah, we're grateful to have jobs. Yeah, we're realists. Can we get back to the point now?
Glad you're happy - however,

how can you say most MT's are happy with their gig?  How do you know that?


The world of medical transcription is changing rapidly and the picture is not as rosy as it once was - in fact, pretty bleak -  so just beware - your time may come.


Hope it doesn't, but it may.


:-) If you're not happy there, there are hundreds of other companies.
Truth: There is no Lanier equipment on my account; there obviously still is on yours.

Truth: If you don't want to work extra, you don't have to, and you can't say that you have been forced to. Yes, naturally, if the account is behind, the owner is going to ask for folks to help out if they are available.

Truth: Contact with the recruiter virtually ceases after your initial QA period unless you just want to email to chat.

The recruiter also is responsible for putting a team together for starting new accounts, but after the account is up and running, the recruiter has nothing to do with the day-to-day operation of the account. I have been involved in 2 new account start-ups myself (by invitation and with my agreement), and the client specs have been updated as issues came up and were addressed.

I concur with the other poster who suggested that you contact Dorothy with concerns about the recruiter (although, if you're off QA, why is that even an issue?) and your account liaisons with concerns about not having updated account specs.

Meantime, I'll get back to work. :) If any readers would like to email with specific questions, please feel free.
QA compensation - anyone happy with what you're making?

I'm sorely tempted to look into a QA position and I was wondering how the compensation compared to transcribing.  I would love to be paid hourly, but it seems most offer by-the-line pay.  I know there are variables (platform, ESL, etc.) but I'm trying to come up with some type of comparable compensation formula just as a jumping-off point for negotiation.  Anyone care to elaborate on what they're earning, how they're paid, and how this compares to their transcribing earnings? 


When you post something like that and sign it that you're not happy, sm
the bashers have a field day. I wrote a post a few months back that was taken wrong and by the end of the thread, it appeared that KS is the worst company in the world. To me, it is the opposite. I have been around the block too many times, and they are far and above the others out there including all the bigger ones and most of the smaller ones!

Things written on a public board can be taken wrong and can damage the reputation of a company or person. My daughter is going through a bad time right now because of a post that was supposed to be a joke. She's 14 and they are no different than adults when they see something to jump on.
You're happy your wages have stayed the
same, even though:

Gallon of milk, 1992: $2.78
2009: $3.75

Gallon of gas, 1992: $1.13
2009: $2.50+

Dozen eggs, 1992: $0.93
2009: $2.25

So your salary stayed the same while everything else skyrocketed... yay!

And according to the IIAP, the median salary for a 'secretary' in 1992 was around $25,000, and in 2005 was already up to around $40,000 (no stats listed for 2009 yet). So are you still feeling good about sliding backwards?
Glad you're happy, that place has gone WAY DOWNHILL.
x
I honestly am very glad you're happy! I juggled 2 nationals for a while, and it was exhausting.
Though if I could, I would probably go back to Spheris. Long story there, but probably would not be rehired as I never made it thru training. Just trained with the biggest bunch of, well, MTs. If one more person clapped those little hand icons at some lame joke, I thought I would vomit. Actually did vomit...I was very ill, and just folded...Get rid of the clapping hand icons!!! 
Glad you're happy -- I love MDI-MD too, although I missed out on the signup bonus. :( nm
x
Happy New Year. May we all have happy home lives (sm)
and do whatever it takes to make our work lives work for us too. 
Right and told we should be happy we have jobs. Not too happy right now.

.


MDI Maryland HAPPY HAPPY HAPPY
THIS IS NOT MDI IN NY OR FL!!

www.mditrans.com.

I can't say enough nice things about this company; very flexible, you area a statutory employee. That means that they pay the employer portion of your SS. Great on time pay, tons of work. Do your lines and you are left alone! Expect to be responsible though. Pay for your phone; rent a Lanier or a C-phone if you don't have one; BayScribe platform. Anything that is a bit of an inconvenience is more than made up for. You will know to the minute how much you will make and how many lines you have typed. Check it out!

Hope you're enjoying those slave wages you're earning.
.
So you guys feel you're getting paid what you're worth with VR?
I'm not trying to be snarky. I've never done VR, so I'm trying to understand.

You're happy with your paycheck with VR? Do you find the files to be as bad as the original post implied?
So you're telling me, basically, they're bad news?
They offered me 0.095/line and you know - it sounded too good to be true, but I SWEAR the recruiter told me they do not outsource. Oh brother... I just wish they'd be honest. I really don't know what to do.
Not the OP, but they're supposed to take out all the other taxes as you're an employee with th
s
No, they're not losing money....they're gaining!
If a company charges their clients by the line, I'm sure that line rate does not go down even though the MTs pay does.

ASR pays about 2/3 normal line rate to its MTs. Their ultimate goal is to have the MTs do twice as much work. Therefore, the client is getting their work faster, but paying their normal rate, while corporate gets that money and the MTs get the lower line rate.

Whether the newbies want to realize it or not, MTSOs have not increased MTs' salaries in the past 10 years. They still start out at the same pay as the last century!

This used to be a very lucrative profession. Nowadays, most MTs are considered to be paid at the poverty level. You don't believe me, look it up!
Hey, you're in luck then. They're hiring! (nm)
x
If they're in Nebraska, they're www.medigrafix.com nm
m
If you're an IC, you pay all your taxes. Otherwise you're an SE or employee. nm
s
If you're PT you're required to work

8 of your hours in one weekend day.  There's no extra pay for it though. 


The face we're wising up is exactly why they're
xxx
We're not 'so scared' of it. We're trying to help
you to not make a huge mistake, but I guess you're determined to learn the hard way, so good luck with that.
If you're in the 37% tax bracket, you're making over
100K per year. Quit complaining.
You're right on it! They're just trying to cause panic.
...
How can you KNOW what you're doing without THINKING you know what you're doing?
/
If you're not doing your job, then you're not earning anything, therefore
p
they're desperate because they're sm
driving away all their employees with the horrible new changes they're implementing.  It's a mass exodus, and they couldn't keep up with their work load before all the departures. 
We're glad you're gone too.
The more people that quit, the more work left for me. I love it when people say they can't take doing MT anymore.
Well, i hate to tell ya, but if you're an IC, you're
nm
happy here
Positive experience for me. Two years later, still happy, still busy, still meeting 300+ lines an hour. To each his own... guess it's jump on Diskriter is crap band wagon again day. On any given day, one company or another is being ripped a new one on these sites.
Probably one of the best. I'm happy there.
x
Happy with QT and FCM!!! nm

x


Happy there......
I am very, very happy at OSi. I left a company where I had been a IC for over 8 years and went with OSi as an employee. I have had no regrets. I think some people say QA is snooty because they expect a job to be done right and often times it isn't. We have access to all reports typed on our accounts and to tell you the truth, it's amazing how some of these MTs got hired.

I love the platform, pay is always on time and often incentives create huge paychecks. They are very professional and very flexible. No cons as far as I can see.
That's cause we are happy!!
Why do you want to bash anyway,let's talk about good things
I am happy too
There are some that still like Transcend.  i understand that others have valid complaints, but not everyone there experiences the same issues.  Some of us are really telling the truth when they say they are happy.
Happy for you.
I hope you like your new job. I have been contemplating applying with them myself but worried about their flexibility.
YAY!!! I am so happy for you. Out of (sm)
all the places I have worked, they really are the best!! For many,many reasons!!
Yep and happy about it!
Yes I make 1 cent less than what FOCUS would hire me on for at their top pay. In exchange I get to work with an amazing company who treats me with respect, knows who i am, who my children are, listens to what i have to say and so much more. It is worth the cent to work for a great company.
Happy to Mad?
so have you changed your attitude about MQ? this is exactly what MQ doesn't want to happen -- MTs being able to find out what is going on in different offices, wage-wise and otherwise.
ARE YOU HAPPY THERE?
Can you be hired on as SE?
Happy.....
Sweetheart, you have no business releasing your venom on me. You are one with the mental health issue. If you were indeed a "Happy OSI'er," you would not care what anyone else thinks or says about that company.

The fact that you can get enraged so easily when other people express opinions contrary to your own tells me that you are indeed in need of a little Zoloft, Xanax, or maybe just a good dose of reality. The rest of the world doesn't have to agree with you about anything. It does not make us dysfunctional, depressed, unhappy, or stupid. It just means we see things differently.

You're in for a rough ride in life if you are get so upset about others' opinions.