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Serving Over 20,000 US Medical Transcriptionists

Is it out of line to ask to speak to an MT manager

Posted By: when interviewing, and not rely sm on 2006-05-19
In Reply to:

strictly on what the recruiter says?  I'm not saying the recruiter is always deliberately deceptive; they may just know some job specifics.  I've had two false starts in six months and I'm very gun shy at this point.


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I did speak with my manager. Work was promised. No work there when I needed to work.
I see the reports everyday too, but when I get work it is of bad quality, then there is no work unless I work diffrent shifts. Thank you.
I know I made over $60K as a QA manager. An MT manager
I am told is less money but definitely NOT as low as $36,500. I would not do it for $36,500.

The majority that I hear and see (and many are not advertised) are around $45K. You are giving yourself away for that. You might be working for a company that I received an offer from at one time. Great people but could not afford to work for that kind of money. Way too low to be on call 24/7.
A line is a line is a line. Doesn't matter if we are talking about radiology or acute care.

1600 is not a fair minimum requirement.  Sure you can achieve 1600, it shouldn't be the required minimum.


Former QA Manager
your "former nurse" is inaccurate. This person was a great manager. She was a valuable assest to the dept. in that position. Any company would be lucky to have her.
As a former QA Manager....
I often said, only slightly in jest, that a full psychiatric eval would be a total GODSEND. Unless you've been on the receiving end of MTs who can't accept that diagnosing an 83-year-old female patient with AIDS (dictated "of advanced age"), is WRONG, then....welll.... (She claimed that she knew as much as ANY doctor, so who was I to suggest that she was wrong?)

And then there's the MT who believed that it was her first amendment right to transcribe whatever she liked because, dangnabit, she was a doctor in a 3rd world foreign country in a former lifetime...and threatened lawsuits because she was smarter than ANYONE else, so couldn't be touched by anything with white genetics...

Believe me. Psych tests aren't a bad idea.

No, not the manager.
Those were the responses I got when I asked about the sign on bonus. I was trying to dig up their old ads. You are right about the headers and footers too. My paycheck was short almost $500.
Re: manager
I'm not the person you were asking, but the person I'm pretty sure you're referring to is still there as of now, so guess it wasn't her. In fact, she seems to be handling it quite well.
Ops Manager
Do you mean the owner or someone else? I guess I have stayed under the radar so far. C
Have you tried to tell anyone about it? Such as your manager or sm
the Solution Center? They trouble-shoot issues like this all the time. Oh and don't blame the platform - it could indeed be caused by your routed or your ISP. I've been with them for 8+ years and no major platform problems.
All I know is that my first manager
told me that medical transcriptionists have always been job hoppers, always looking for a better deal, and that was back in 1990-something. It was after that that MQ came on the scene and started changing the industry for the worse IMO.
OSi manager job

Hi.  I've been an MT with them for a while, and it IS as bad as people say it is, but an account manager position has come open and I'm thinking about selling my soul to the devil.  (Sorry--I'm poor, and as anyone knows who has typed for them, the second I start making money, they add 15-trillion more hospital accounts for me to try to learn, slowing me way down.)


Does anybody know how much an account manager position with them might PAY and whether it requires RELOCATION?  Neither of these crucial points are mentioned in their job ad.  I'd ask them directly but I think I've been a thorn in the side of some of the higher-ups, though maybe not the ones I'd need to get along with, so I don't want to make myself known just yet.  Anybody know?  Thanks.


Who is the ops manager?

Who is the ops manager?
Lesli McGill
Not the Manager

I could bet you anything that you NEVER had an issue with the Manager.  There are two people we report to, a supervisor and a manager.  Yes, the supervisor can be a bit abrasive at times but as long as you stick to your schedule, produce your line counts and maintain your quality, normally nothing is said to you.  One always has the right to go to the Manager if there is something that cannot be resolved.


If there are QA inconsistencies, there is a QA Challenge Program.  I have had errors removed and I have also had them stick. 


I have transcribed for over 15 years and I have never found a better company.  I believe there are a lot more happier MTs than there are unhappy MTs at Axolotl. 


They are able to offer us such good benefits and line rates because Axolotl is known for their quality.  They are truly different than any other National company and/or in-house company/hospital, that I have worked for.


No, I'm not the manager! (nm)
I do currently work for Milner, and I'm happy here, but not everyone has the same experiences with companies.
Means a line is a line is a line, even if it only has one word on the line
it is considered a line. 
They don't want the MTs to speak with SM
each other because they might share information on line rate, how easy/hard the accounts are and MOSTLY because they do have favorites who get flexible schedules, high line rate and cake accounts and they don't want groups of people emailing each other and discovering this.
speak for yourself
I have a friend who works there and makes over 75,000 a year.
Speak for yourself
I think you have it backwards. There has never been any mass exodus unless you consider 3-4 people a mass exodus. Actually, those 3-4 people might still be with the company if not for a certain someone who egged them on until they quit. This person herself stayed on for another couple of years trying to stir the pot with complaints about fabricated events. This person finally left a few months ago.

Crap happens, no matter where you are, who you are, or what you do.

Transcend is STILL a good place to work.

Too bad so many people don't have the wherewithall to actually work for a company longer than a few weeks before they come to false conclusions about a place and then quit.
speak for yourself
I have been an MT now for 7-1/2 years and make 50K. Not sure of how many babysitters do that in 40 hours.
I can't speak for everyone, but I like it here
I have a great lead, who is very knowledgeable, kind and even funny at times - and she tries her best to keep things running smoothly, and pleasant. I don't know how the other leads are, but I would at least give them a chance. I've got no complaints.
Did you really speak to him?
I was a one of those MTs who made 3cpl.  If he denies that they pay newbies this amount...he is lying.  If he denies that you have to wait a month or more to be paid...he is lying...unless something has changed.
I can't speak for anybody else,
but as far as these posts go, I use the same initials all the time, so no, I haven't posted multiple times under different names, but I do know of several people who quit this place because of the owners nastiness, and lack of work. Even a QA person quit who was getting paid hourly, in one week she had a total of 6 hours work, nobody can live on that. I was there eight months and they kept promising me work, but it never came. It's landmark and made up of disgruntled ex-MQers.
Can't speak for all MTs but I have been
MTing for about 5 years and looking to get out of this field.  I do not want to be an old timer.  I have found out that hard work does not always pay off in this field.  I worked 7 days a week with this company because I was eager to learn the account, learn the dictators and bring up my line count.  When my lines got into the extra money range -- BOOM - here come dictators that were not around previously.  I'm sick and tired of the games MTSOs play and don't want to complain about the same thing 25 years from now.  The other thing is this - they are looking for people to work the holiday with no incentive.  As far as I'm concerned - let the owner of the company work.  I'm tired of their games.   
OBVIOUSLY I DO NOT SPEAK FOR EVERYONE...
Not everyone is smart enough to get out of a terrible work enviornment, and that is why they are still in business.
please don't speak for all of us

I have no interest in this company either, but I dislike board bullies who tell people what they should or should not post about.  Another pet peeve -- responders with check the archives reply.  We can post and respond to what we like -- we do not need people (besides moderators) patrolling these boards.  Think Dwight on The Office . . . . you are he!


 


Can't speak for everyone else, but...
I got fed up with everyone bashing me for making positive comments! I love my job at Keystrokes. I have been here since January and am very satisfied with my primary account and my direct deposit paychecks.

I have answered several posters requesting information about Keystrokes, but, frankly, I do not appreciate the negativity I was shown in response from some anonymous posters. Therefore, I chose not to respond to this post - but I guess I did, anyway!
I can't speak for TT
but I use the cntr I feature where I work and what I see is what I get paid for, this already has headers and footers taken out, and I don't find anything amiss with it. I find it to be very fair and accurate. Guess every company has their own way of what they count and what they don't and is totally up to their discretion.
I can only speak for myself, but (sm)
I was told that my doctors would be about 50:50.  That was 2 years ago.  I have since added several backup accts that have more ESLs than the original one; but I have yet to encounter one where I had that bad of a time with it.  Like the above poster said, you can pretty much figure out what they are saying by looking at samples; also, as someone else said, more than allowed # of blanks, give to QA.  I wish I knew what this acct was everybody is complaining about (I'm thinking it might be the one I do).  First initial of the place maybe?  Can we do that?
I cannot speak for others, but I was .....sm
asked to go part-time.  I basically lost all my benefits when I went part-time though.  They worked with me for as long as they could, but we just came to an agreement and that is what I did.  I am not sure what others have done though, so I would go to your supervisor and tell her your concerns and see what you can work out with them, as they tried their best to work with me, so they should work with you.  Good luck. 
You speak for most of us
:)
Have to speak up here.
Amphion's accounts used various degrees of BOS and some none at all. In fact, there were accounts that required you to capitalize every drug, generic or name brand. They don't strictly follow the AAMT BOS, they follow their own rules, and many different ones at that.
That does not mean they do not speak clearly.
xx
please don't speak for me
we are ALL not in a sad state. and ya know what.... right now this is my dream job. I'm happy as a clam.
Speak for yourself. 50K is OK with me. nm



Can't speak for others, but
I've never even come close to running out of work. The platform is great, there's a fair amount of flexibility, and the people are absolutely wonderful. Webmedx was just named 2008 AHDI Employer of the Year -- and it didn't surprise me at all!
SPEAK FOR YOURSELF, KEEP YOUR VR..NM

SPEAK FOR....
yourself.  There is every arrangement from nuts to diapers in this industry. People need to learn to speak their own experience what happenned, not conjecture.  In turn, let people speak their opinion and dont say they're so wrong.  I have worked in manyh responsible jobs in m life... in hospitals.  Nothing has come close to beating me up like this industry.  And I'm working on it! 
Well, at least they speak...
...the same language....sort of!
I can't speak for TT...
But I have worked for Keystrokes, and I found management there to be extremely flaky.  I guess it depends on what exactly you are looking for.  The pay is okay.  They are pretty flexible with scheduling, but you will not get overtime there despite the fact that many leads there push for the MTs to work overtime on a regular basis.  I'm sure there are other MTs here who work for them and can give you additional opinions.
Speak for yourself!
I get so tired of hearing the discouraging side of this job. I for one am very happy and do very well as being an MT. I make 11 cpl/60-character line, have excellent health insurance (110.00 a month for family), and the flexibility of working the hours I want to. I have worked for a hospital for 17 years, been home now for about 13 of those years. I am an employee and could go nowhere else and make 25 to 28.00 an hour like I'm currently doing. We all need to support each other. There are good jobs out there, but sometimes you have to look for them or make the best of the job you do have.
You don’t speak for everyone- should be I want her here
You are assuming because apparently not everyone delights in her postings.
Talk to your manager about it first of all. Then...
...if that doesn't work, most companies, depending on how much they are hiring, can find you a spot if they want you bad enough.

Sometimes recruiters are really restricted on what they can hire for, but if there are a lot of openings to fill I can hire a M-F person if it's a deal breaker and I absolutely don't want to lose them.

However, it doesn't happen often, the person typically has to have a spotless track record and reputation in the field, and they possibly will have to fit into a potentially difficult-to-fill niche (oncology or very high ESL, for example), but it's not unheard of.

Good luck!
Why would hiring be better with a new HR manager? The HR manager should not do the hiring. sm
The recruiter should hire. The HR manager should do the job of any normal HR manager and make sure the legal issues are done, benefits, etc. A recruiter is the hiring personnel. The HR manager is to do the inside job of human resources. That should make no difference other than with the benefits.
Yes the operating manager
is nasty and they want you committ to them but they will not committ to you. 
BIG 3rd on the operations manager! sm
She is as nasty as they come. Sweet as sugar until you have worked there for a little while. I REALLY suggest you stay away. They don't value their employees in any way.
What manager did you e-mail?
I have had nothing but excellent feedback from Lee Perfect training manager. She replies to my e-mails all of the time. I received my foot pedal in three business days. This sounds very strange what you are going through because I did not experience it whatsoever.
Awful HR manager
Jim with Zylomed offered me a job and told me he would send me my papers. I waited and waited and no papers. I e-mailed him and called him and he totally ignored me. How unprofessional is that. Company definitely sounds screwed up just like most national companies these days. This career is really making me depressed with so much crap we have to put up with! Any others experiencing this?
The ortho manager IS the BEST!
Best manager (and company) I've worked for in over ten years.
Is this from the wonderful OSi QA manager?
This is what I would expect from her.
Has TT lost the QA manager?
?