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Keystrokes questions

Posted By: lookin' on 2008-10-26
In Reply to:

I have a few questions about Keystrokes if somebody could answer them. Does anybody know what days they hire for? I didn't know if they required a Sunday through Thursday or Tuesday through Saturday schedule. Are all of their accounts C-phone or do they have internet accounts? Also, can anybody give me a starting pay range for someone with 7-1/2 years of experience doing acute care? If you would prefer to email me the info that is fine. I would greatly appreciate it! Thanks!


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Keystrokes questions...

Hi,


Considering applying at Keystrokes: Do they provide the computer and foot pedal? How are they to work for in general? How flexibe are they with hours? Do you have to work a Tues. -Sat. or a Sun.-Thurs. schedule? Are you required to work any weekend hours?  How is their pay compared with other companies? Do they pay for spaces? What software do they use and is it user friendly?  Do they have benefits and if so do they have reasonable insurance? How often are they paid? Do they have a 401K or some type of retirement plan? What is their testing procedure?


I am looking to leave a well known national and am really afaird to make the jump, but saw their ad and good things on this board about them, so wanted to find out a little more before I applied. I just don't want to go from a frying pain into the fire, yuo know what I mean? Anyone out there who works for them at this time, please share your feelings and frustrations with me.


Thanks!


Keystrokes Questions
I have been there since May and it is wonderful. I have a fantastic lead and they pay good and on time. This is one ship you should not be afraid to jump to!
Keystrokes questions... please sm

For all you Keystrokes MTs... What is the insurance coverage like?  Is it expensive?  How much PTO for FT?


Also, on their new ad for oncology and ortho MTs it says some are web-based, only need wav pedal... does it matter if you have Vista for these accounts?  Some of their other accounts state no Vista. How does the web-based platform work? 


Just wondering if anybody knows and would care to share before I contact them with these questions.  I hate to bother them when they busy starting new accounts, hiring new MTs, etc.  Any info is greatly appreicated.... TIA


I have a few questions about Keystrokes
that I haven't found the answers to doing a search. Do they hire part-time at all? Are you required to work 1 weekend day? How many accounts are you expected to work on? All information greatly appreciated! Holiday blessings to everyone!
Can anyone answer some questions about Keystrokes?(sm)

I'm starting the job search process and am wondering about the company Keystrokes.  Can anyone answer some specific questions for me, please? 


1)  What platform do they work on?  Word, Wordperfect, internet-based?  How difficult/time consuming is the platform to work on?  Is there a separate demographics screen that may or may not be paid for?


2)  Do they use C-phones, Lanier, internet .wav files, etc.?


3)  Do they pay for spaces?  65-character or gross lines?


4) Do they do acute care, clinic accounts, Radiology, etc.?


5) PT/FT, IC/statutory status?


6) How flexible are they with scheduling?


I apologize for all these questions but I'm trying to narrow down some companies.  TIA


Questions about Medware and Keystrokes....sm
How easy/hard are the platforms they each use and how about the flexibility? Thanks!
Questions for Keystrokes employees--

Keystrokes contacted me early last week about employment and sent me all the pertinent papers to sign and return.  I faxed everything back and was told they would be getting an ID for me for the account I'll be working on.  I haven't heard anything else.  Should I be concerned, or does it just take awhile for things to get moving? I realize there's been a holiday too which slows things down.


 


KEYSTROKES - I can answer questions below (sm)

First ULD - be sure NOT to use ATT.  It is really not unlimited and ATT automatically changed me back to 10 cents a minute!  (Good thing I found out before typing all day).  You can use Charter or Com-Cast.  They did not have the other options in my area, so I can't speak to me.


Secondly, the hospital that required the report at the end of each day.  You put your minutes, mr#, and job# and e-mail it in to the person they gave you.  There is time consuming and hassle after working all day, but you just get used to it.  I have found no real easy way to do this.  At the end, just give total minutes, total reports, total lines.


I have not been here for awhile and just saw the posts down below.  Hope this helps.


 


 


Keystrokes employees, could I ask some questions? sm

I got an offer from Keystrokes and had some questions for others employed there. 


How is the family health insurance?  Expensive?


I will be working on the account that is 80% ESL, easy to meet line requirements?


When the recruiter talks about your 'liscense' please what does that mean?  I'm not entirely clear on that one.


I should be getting my paperwork in a couple days then getting started.  I'm looking forward to working with you all. 


Actually I posted looking for answers to my questions above, not looking to answer questions, but

to here goes...firstly, I don't know about the platform, only that it is Word based. Secondly, I have many years cardio, and thirdly, no the test was not hard. Still looking for any answers to my questions above. Thanks in advance.


Did Keystrokes sell to Transcend? I thought Keystrokes was buying up companies sm
but I heard from another service owner that they sold out to Transcend. Anyone know if that happened?
keystrokes ad..can someone tell keystrokes their banner ad needs a hyphen...quality-minded
nm
Did Keystrokes sell to Transcend? I thought Keystrokes was buying sm

small companies but another service owner told me that she heard that Keystrokes sold to Transcend.  Is this true? 


I posted this down below but meant to post it as a new thread.  Before I apply with them, I would like to know as I left Transcend a few months ago and do NOT want to get back into that mess.


Not only that, but I would MUCH rather work for Keystrokes than Spheris as Keystrokes doesn't

Only Keystrokes. Worked at MQ until I came to Keystrokes. Started at sm
Keystrokes PT, liked what I saw and experienced, gave notice to MQ and went FT. Have not look back since. I had previously worked at 2 hospitals, for MDI, Transcend and MRC until bought by MQ. I plan on retiring here as long as they stay as they are.
No, Not with Keystrokes, visiting friend and using her pc, she got job with Keystrokes
I forgot to change the Name. I do not think Keystrokes is hiring anymore now. Would like some info about Diskriter though.
Ditto, Keystrokes is a wonderful company with wonderful people! I love working for Keystrokes!
I am just not making enough money.  They are a great company though, just ask for a back up account.
Been with Keystrokes staying with Keystrokes

I was there for the promises and guess what Keystrokes is making good on those promises. 


I get vacation time, 401K, and even AFLAC.  My pay is great, always on time as well as accurate. 


I have my main account and have been given back up accounts for which I have been fully trained and am comfortable typing on.  I have great leads, great tech support and plenty of work.


Am I biased???  Yes I am biased.  I am grateful everyday that I was given the opportunity to work for Keystrokes and their team.  I am grateful that my company's owner is a fellow Transcriptionist that goes home at the end of the day and works like the rest of us so she knows what a hard job I have and I know that she is working to make things better for me because unlike other companies I have worked for she understands what it is I do.


Please accept my apologies that you were unhappy with Keystrokes and chose to move on before all of the promises came to fruition but don't begrudge those of us that stayed loyal and are now reaping the benefits of a GREAT COMPANY WITH GREAT BENEFITS, LOTS OF WORK AND THE KNOWLEDGE THAT THERE ARE MANY MORE GREAT THINGS TO COME!


I just want to say Thank you Lee, Jeff, Becky, Karyn, Martha, Annette, Paul and everybody else in the office for all that you do.


Keystrokes does not go by keystrokes, we go by lines. sm
1200 lines per day comes out to 150 lines per hour. Most transcriptionists are able to do 200-250 lines per hour, so this is not unrealistic, nor is it unreasonable. The hospital that I used to work at prior to coming to Keystrokes had a minimum of 185 lines per hour. The service I worked for prior to Keystrokes had a minimum of 200 lines per hour.
Questions for you.
What benefits might not be the same?

Also, as we're paid for what we type, I'm not sure what you mean by "I put all I had into it and didn't get much in return."

I guess I'm confused as to what the company isn't doing in terms of what you are owed in returns Not trying to pick a fight, just wondering what I'm missing myself. I work, I get a paycheck. I have benefit opportunities that others do, at least as far as I know. Medical, dental, etc.

Can you help by clarifying this, please? It might help the rest of us to understand.
A few more questions
What about the rental fee for part timers. Do you pay that forever or until equipment is paid off? Can you use your own equipment? Thanks.
Questions
I went to Wegmans, but the only copy of RBJ they had was for 7/27.  I am wondering how all of this is going to affect my job???  Are there specific changes pending that threaten the existance of this company?  This may sound bad, but there are slimy people all over the place, but as long as my job is secure, I am not going to quit my job because of her lack of ethics.  They seem to be a pretty good fit for me and I have never had a problem getting paid, which I have with a few other MTSOs in the area.  They are pretty consistent with the work and have good dictators and a great platform.  I wish someone would post the actual article, as I can't seem to get to it no matter what I do.
Questions
Hi,
Thanks for replying. I was just wondering if you were happy working for DTS and if they were a good company to work for. I was wondering about how well they pay and also if they offer benefits..
I am only testing with them right now but hope to get into a job with them soon.
If you would like to email me, you can at chantel7@msn.com.
Thanks,
RT
A few more questions
What do you do about insurance, vacation and holidays, also when there is no work available or when your acount runs low?

Thanks for all the info?
Questions about DRC.

How is their pay?  What is considered full time?  How does the 401K work?  Is there any employer match?  Is the health and dental insurance good, and is it affordable?


Not so sure I want to go the route of employee again, considering it.  Just trying to weigh if I did whether it would be better to go with a hospital or with DRC or something similar.


Would like a few questions
If you work for so many of these nationals and leave, do they have it out for you?  I have sent out a lot of resumes and got no replies.  Not resumes to the people I have worked for, either.  Is it a bad time to be finding a job?  Has the job market vanished to India?
I have some questions about them also.
/
More questions....
If you are saying that 1000 words x .11 (cents per line) equals 110 -- are you assuming that one line equals 10 words?

How are you equating words with cents per line?
questions

Does anyone know anything about JLG transcription?????


questions
Could you email me please? gin3tac@yahoo.com

Just a few questions

Do you have to work weekends/holidays?  Do you stay on the same account or switched around?  Platform?  FTP or C-phone?


Thank you for any answers. 


More questions...

Would 50 cents per link be considered good pay?


Also, wouldn't it make a difference to be paid 9 cents per gross line versus 65 characters for radiology?


 


 


JLG questions please...
I've done a search and the reviews seem to be mixed, anywhere from the worst to the best...but I would just like to get some very current info as am thinking about applying with them? I understand there are several platforms. I've never worked on Vianata sp? Is it MT-friendly and can you check your counts and are they accurate? How is the sound quality? I had seen a comment on pay being sometimes late, no direct deposit yet? I also saw comments on rude QA, staff, management. How is it now for you guys?  Thanks!! Any help greatly appreciated....
Few questions
Can you tell me more, please?

What is their starting rate?
Flexible schedule?
Weekends?
Do you type in word?

TIA!
They ask those questions
because you have to do updates at minimum weekly where you have to open, run, and save files on their platform. 
D&L questions - please SM.

Just a few questions about the company.  Do they offer part time?  Is the work typically consistent (amount and when received - time of day/schedule)?  Does the work end up being more 1st, 2nd or 3rd shift?  Thanks!


To MDI-MD-ers questions

Audio through internet or C-phone?  If C-phone, how is sound quality?  Lots of ESLs on account?  Do you work on mainly one account or required to work on several?  Thanks for your input.  Looking for ''home'' with enough work on one account or possibly two, good sound quality, decent pay and appreciation for quality work.  Tired of many accounts, too many ESLs and suboptimal sound quality.


Few questions........... sm
Is it because you are constantly being switched between those multiple accounts?  Is this something fairly new?  If so, possibly ask your service manager why the constant switching and request to be kept on the same account.  Increased lines is increased money for them, also.  Good luck!
2 more questions -
I forgot to ask if they have internet or second phone line work, and do they have a line requirement. Thanks a lot.
e-MTS questions
Any pros or cons? Do they have plenty of work? Are accounts laden with ESLs? Do they transfer voice and text via internet or required to use C-phone? Pay scale range? QA staff friendly and helpful? Do they offer part-time as well as full-time? Thank you for the information.
Thank you - a few more questions sm
Are these reports? I am typing letters and I am SO tired of looking up addresses!! What platform and how many lines per day is required? Thank you for taking time to respond to my post.
MDI questions

I'm interested in going the IC route after being a full-time employee.  I'm thinking of applying for a job with MDI and have the following questions:


1.  I've never worked as an IC, so I was wondering how you go about estimating and paying your quarterly taxes.  Also, can you clarify the process of how they pay half of your social security tax?


2.  I understand they use the Bayscribe platform.  Can you use your own word Expander program loaded on your computer or do you have to use the Bayscribe one within the platform.


3.  Does the company give you access to report samples from your account to help with difficult dictators? 


Thanks so much for any info you can share with me!


RE and More questions

I understand about the whole flexibility thing. My current company allows me to work whenever. What I'm wondering is do they offer flexiblity as in you can work a few hours in the morning and a few at night? Also, do they allow you to work within a window of time or do you have to say I'll be on the clock from 4:45 to 6:30 or something similar? I know a few companies I've interviewed with said that you have to work your hours between 6a and 4p but that you could work them anytime in those hours. I'm just wondering all this because I have a toddler and he's very busy and his naps are inconsistent. I get up early in the morning and work but sometimes don't get to sit back down to work until around 7:00 at night when he goes to bed.


Also, how many hours on a holiday are required? How many hours on the weekend? How does their weekend rotation work? Do you have to work one weekend day every week? or what? Also, the site, when I went to test, said they are only hiring full time. Is that true? If so, because I'm looking for PT, should I even test?


Please help me find some answers!  Thanks ladies!


Two OSI questions

What are the OSi pay dates? Also, does anyone know the cost of medical insurance at OSI for one person?


 


Thanks.


asking questions
sometimes even asking questions and researching here does not help.  You have to trust your instinct, give it a shot and don't leave your present company until you are 100% sure.   it can be frustrating.
OSi questions
I worked for OSi in the QA department for over a year. Like another poster, I found them to be totally supportive, friendly, and helpful. I'm not sure why I have seen comments saying that the QA department sucks. I thought it was an excellent QA department that works very well together. Each QA person I knew was more than willing to help both new and seasoned MTs with their questions at any time of the day, even if they were not on duty at that particular moment. MTs are not normally switched off of accounts unless the MT specifically requests it, or, if after repeated feedback and assistance the MT still appears to be struggling with a particular account. If you aren't happy with the account you are transcribing on, talk to the account coordinator and she will help to find a better match for you. It was my experience that OSi would much rather have happy MTs transcribing on accounts they like than people who are unhappy and producing low quality reports. Before the question comes up, no, I do not work for them any longer, and the ONLY reason is that their insurance plan did not meet my needs at the time. Otherwise, I would be LOVE to be back working with them. I have yet to see that level of support, feedback, and teamwork at the company I am at now. I would say give OSi a shot - you won't be sorry.
Questions on this too.

Hey, guys. Are you over on WAHMs? I hang out there, and nobody posted an answer to this same question there. I'm interested. I think $50 is a little low for medical focus groups. But I'd be interested in working with him if I could find some good info.


Just out of curiosty, why not Ubiquis? I find I can get $80 audio hour with them. Not the most touchy feely guys in the world...


 


Certainly ask questions.
Yes.  After sending in resume, but before testing, I ask if I can ask some questions so time won't be wasted grading test, if the company and I are not going to be a good fit.  I have a few questions that I ask every company.  Some have even thanked me for saving them time, if it becomes clear this is not the company for me.  Companies dont want to waste their time any more than you want to waste yours.
a few questions
Are you able to use an Expander program with it?  I have Instant Text.  Is it similar to Word?  Does it have autocorrect like word does?  Thanks so much!
Questions
What is the pay rate for clinic and for acute care? How are the dictators? Do you have lots of ESL? How often do they pay?
questions

What are the pay dates, and what are the incentive line count requirements?


Thank you!