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My employer verifies the hours worked because I am

Posted By: QA specialist on 2006-07-09
In Reply to: Verifying hours worked - ????

logged in on their server. They know when I log in and they see the motion of the reports. Prior to that, it was the same thing. With one company, I downloaded their work and had it back when I finished one batch and worked nonstop during my 8-hour day. How did they verify that? Because they knew my work ethic and I would not have been able to do all that and provide email feedback to the MTs had I not been working. Not everyone in this industry cheats their employer. I know few that do. Some of the QA staff I know are the hardest workers I know.

As far as the poster above you, I am not naming companies that pay by the hour mainly because many of these companies do NOT advertise. I have been an MT for over 30 years so know quite a few companies and I can tell you that the better companies pay by the hour and because we constantly are getting resumes from QA staff looking for companies that pay by the hour, I can tell you that you will not see these companies advertise often if ever. We have a resume bank of QA who are looking for hourly pay. It is sad, but we do.

As far as the companies that pay by the line and push for the numbers, you can't have quality and quantity both if you have 100% listens. Something will suffer. A mixture will get you a decent count, but I have seen several companies that only count the reports and want you to do so many reports per hour, which in reality is no way to look at it at all. It's about work type, American or offshore MT, new MT, ESL, degree of difficulty of the doctor dictating, how many blanks, if the QA has to retype the entire report (which yes does happen) and you have to feed it back to the MT correctly. It's about quality and some companies are seeming to lose sight of that, but when they start losing accounts because of that, they will get the picture at some point.

I work with some of the finest MT/QA people in the business and we all take pride in our jobs and work quite hard. I have seen some pretty poor QA in companies that pay by the line (I was a manager for one). Something is lost in that method of payment.

I still feel good QA should pay $30/hr but it is not going to happen unless a company values their finished product to the point to restructure their entire payscale. Some of the MTSOs do not charge enough and want to scrounge on pay to both the MTs and QA. Now the offshore MTs want more money and they are charging it.

I suspect as long as we do QA on people, something is going to have to give in the future.

As far as VR goes, I think the bottom line there is still up for grabs until it has been out there long enough to really assess how much the pay really is to the people doing it.




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# of hours worked

This morning I transcribed 573 lines....started at 5:20 a.m. and finished at 7:38 a.m. - stopping once to refill my coffee cup!  On average (after 2 months on the job) I'm doing between 225 and 250 lph.  Sometimes I do less if I'm transcribing for a doctor that I'm not familar with and take time to add his particular phrases and/or words as autokeys (takes more time now but saves me in the long run).  


If you worked more than 40 hours

how did you justify it on your timesheet? Say you worked additional on Tuesday, you just put your lines down but no hours? I really don't see why it matters how many hours you work if you're not paid by the hour. If I want to work 60 hours a week it should be allowed.


Verifying hours worked
How does your employer verify the hours you have worked? Do you have a minimum line count you have to get during your work day?
lines vs hours worked

Would like to work for company with line requirement


versus hours worked.


Webmedx does but it is based on hours worked, not lines. nm
.
I worked for them PT awhile back -- 20 hours a week min., I think. nm

Your own post verifies other post about MTSO not
x
Sorry, I work 15 hours a day 5 days a week and 5 hours the other 2, when I come here I dont proof.
nm
Why would they give you a choice of 16 or 24 hours. Usually part time is anything under 37 hours.

That is extremely odd. Well they must have something up their sleeves. Well I will be working elsewhere part time as well as with MQ as I have no intention of sitting 40 hours with no work from Amherst and be expected to have 150 lph with no work. What is all this window of work time they said they would be giving everyone. I figured all along they would do away with SE. I have already been looking around and ordered a new computer  to send theirs back.


 


Any companies that allow line count rather than hours or less than 20 hours per week? (sm)

Wouldn't mind having something extra especially with Christmas and general winter expenses coming up but working a FT job and really don't want to do another 20 hours on top of that. 


 


the day has 24 hours, I work only 6-8 hours, so, lots of time to post...nm
nm
Must we choose either 8, 16 or 24 hours. Why would they want someone only working 8 hours a week.
That is less than SE are required now.
MDI-FL. Approximately 7 hours a month x12 months =84 hours
And your PTO acrues from day 1. You are just unable to utilize it until after 90 days. They have excellent benefits.
You can have insurance at 30 hours with Encompass, 32 hours with eTransPlus. nm

10-15 an hour for 8 hours is better than nothing for 8 hours when there is no work.
x
Sorry, that should be employer!
NM
If I were an employer
and observed the way some of the people behave on this board. I think I'd be giving psychological tests as well.
As with any employer..
They expect you to work your shift. If you want a schedule that is flexible, become an IC.
You need to ask your employer how they
count lines. Vary from MTSO to facility. Everybody is different.
No. If you are an IC your employer does
not withhold anything, you are totally responsible for federal and state and SS taxes. Most companies pay the IC a higher rate than employees because taxes are not withheld.

They are an at-will employer
and if you can't do x-number of lines in an x-amount of time with 98% or better accuracy, 40+ hours a week on a strict schedule, don't even bother. You can just imagine the kind of accounts they have.
No, this they cannot do, not an employer,
this is discrimination.
Health insurance company operate like that.
Do you ask your employer's permission to do everything
in your life?

I don't. I did what was best for me.

They purchase my skills and expertise from me while I am on the clock for them. I don't share their secrets with the enemy nor vice versa. I have maintained my quality and production the entire time I've worked for them.

I don't ask for permission before I go do what I need to for my household.

You're right. MQ doesn't seem to have a problem with it. Spheris would not feel the same way, probably.
MDI is very good as an employer, think they
have IC status but not sure and also may have SE status.  They are flexible as long as the accounts stay in turn-around time.  They are good to work for.  I have been there since 3/2004, started part time, went full time in 05/2004 after I tried them out to see how I would like it. 
To tell current employer or not? SM

I am currently looking for a new job.  I love it where I work now, but need benefits and they do not offer them.  On applications they want to know if they can contact current/prior employers.  I certainly don't want to put no (as I'm quite sure that would raise a red flag), but I just worry how my current employer will react if he gets a call from prospective new employers asking about me.


Should I write my current employer and explain why I'm looking for work rather than let him be shocked to get a call out of the blue?  Guess I already know the answer, but am so worried.  Would hate to burn my bridges if the new job doesn't work out.  Ugh...I sound terrible.


What would you do?


Thanks!


By all means ask. I have and my employer was
They want you to be as productive as possible. If you're not producing lines, they aren't billing and receiving for them either!


Do you always believe what your employer tells you?
I worked for a local company and transcribed university hospital and VA reports.  The company was pretty busy - 100 MTs across the country and the owner whined all the time about how he couldn't make ends meet and couldn't pay MTs more - blah, blah, blah - but I certainly never got any tissues out during these meetings.  We found out from the bookkeeper later that the company charged and got18 cents per line and that was 6 years ago.  Then he increased his charge to a large account the next contract bid and lost it and and didn't have the guts to lay off by senority and just let everyone keep working with promises they were seeking new accounts that didn't happen very quickly at all while we were all out of work and scrapping to find what we could.  It is called GREED.   
been there, done that - on the employer side..sm
not a lawyer, and not MT environment at that time. Did briefs, etc when working as secretary in legal dept of company (factory type/employee paid piecemeal wages for on-site work). Unless you can prove the time card was fraudulently filed (the hours were not actually worked), the company is responsible for payment of the OT. The advanced approval is not part of the law, only of the company policy. The company's recourse is through discipline for failure to follow company policy, but cannot withold pay. The laws have been tweaked some since then, but not to that point.
If you are IC, the company is NOT your employer.
x
Best employer who provides equipment
I may be changing jobs soon.  I will spare you the gory details of why.  Anyway, can someone tell me who you consider to be the best employer?  I need one who provides the employee's equipment.  I am also looking for one that does not offshore, pays well (I have 25 years experience), good insurance, steady work, minimal ESL, HOPEFULLY DAY SHIFT OPENINGS M-F, and let's see, I guess that would mean I am looking for the perfect employer!   Opinions invited!
As long as the new employer does not
contact them, and you can request they not, how would they know??
If Transolutions is not your employer
I don't care what location your talking about.  Transolutions in Illinois advertises they do not outsource. The connection to India is clearly the company in Illinois. 
Is that employer's initial FI? nm
nm
Depends on who the employer is ...
and if it's okay with them ... signed confidentiality agreements and QA issues can make this a deal breaker.... not to mention income reporting for the IRS ...

You MIGHT be able to act as a and MTSO or subcontractor ... but I'd check the fine print of YOUR contract. I've known of people who did this -- usually an older MT mentoring a newbie family member with 100% QA on all work -- but problems with keeping within TAT and, I think, the requirement to use a very very basic platform in which overlap of login/hours/senders would not intrude ... might work, but might not be worth the effort.

Doing such a thing behind an employer's back is a gonna bite you in the butt move for sure. IMHO there's a fairly strong likelihood you'd get caught, so get it okayed before you try.
The IC who works on an employer-SM
directed schedule and is required to ask for time off and other things only employees do is the same as the person who wants to come in and do transcription for 4 cpl.  It DOES impact the situations ICs can find in the future - the first thing the MTSO says is **well, I have ICs who work the schedule I tell them to and if you won't I'll find more people who will**
eTransPlus is my employer (SM)
and they do not have any VR accounts. Sorry about the confusion.
From what my employer says, the 50 have to be within so may miles of one another
Yes, there have to be 50 but they have to be within a certain mile radius before we are eligible for FMLA.  It really doesn't count for home MTs if this is the case.
Let me get this straight. Your employer
sold out to a company who offshores to India, and now you may well be going the route of Cbay, Medquist, etc., with all your work dwindling & being sent to Indians, and YOU feel guilty? That's absurd. I have no sympathy or loyalty or appreciation for ANY company who sends our work overseas, sacrificing patient safety for the almighty buck and thereby screwing over American MTs.
You do not get PTO for 16 hours a week. 24 hours or more for the PTO. nm
:
That's exactly what I was going to say. Yes, I work at least 12 hours a day, sometimes 15 hours
to get all of my line count in because I have so many interruptions in my day.  There is no way I would tell my company this nor expect them to pay me OT that they never asked you to do. Unless, I was called by my supervisor and asked to work extra for OT, I would never just take it upon myself to work and expect to be paid.  If you were not authorized to work OT, then your not getting paid. Point blank. I do not work at TT, but I have worked at enough jobs, at home as an MT and otherwise outside of home, that all have the same policy, your paid OT when your asked to work it. It's it is just a case of not being able to get your required line count in 8 hours, then maybe your in the wrong profession or possibly just the wrong company/account for you. This just seems bizarre to me. Just tell yourself, your not getting paid for OT because they aren't approving it so don't work it. Again, if you were asked to work OT, told it would be OT, and then they ask you not to record it, I'd pitch a fit, but from what I see, you've done this on your own.
? 13.33 for 3 hours ($4.44 hours) am I doing it right. Geez!!!!!i
.
3rd largest DOMESTIC employer
Besides MedQ and Spheris, who else has 750 domestic MTs?  And to answer your question before you ask; yes, CyMed really does have that many.  I work in the corporate office and they've been stuffing envelopes for employee Christmas cards and gifts all week.  (Finally getting them out the door on Monday.)
that employer requires employees not to say anything on the
.
Any employer who is late or gets the pay wrong better think twice
about what they are doing. If you think word does not get out, it does. The statement this poster made about paying well rings true. I know several people who work for one very popular MT service that is supposed to pay well who never get paid on the day they are supposed to or the pay is always wrong (this service is not mentioned in this thread) and their reason for staying is that their pay is so good. I say ditto what this poster is saying. If you have to pay late fees and such what good is good pay? I know a couple of people who are always worried about whether they are going to get paid on time and if it is, if it will be right. There is something wrong with this picture and no, I will not mention the service but it has not been mentioned in this thread.
Isn't it illegal now for an ex-employer to bash?

What questions should I ask an employer before I accept the job?

I am new in this business and have already been screwed by empty promises.  I want to try and get it right this time.  I would like to know what I should ask before accepting this position. 


 


Thanks


They asked for client not employer
Told them employer. She asked 3 times for the hospital I transcribe for on behalf of the employer. Thanks for confirmation. Glad I didn't get hired...shame on them...they offshore anyway...
you will find ESLs with every employer, nm
XX
Nothing wrong with that but many recommend to their employer
privately so nothing gets posted just to weed out those that might not be qualified...understand...protecting a good employer from having to wade through resumes and resumes of nonqualified applicants. Referral by word of mouth is very much accepted without having to post publicly but rather privately to those MTs that are known to be good and this has been happening since the internet
So who is their 2006 Employer of the Year?
xx
Agree. And it is up to you if you want to be non-IC but yet not have your employer pay the taxes
:+