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Not in the know, but saw same thing at another MTSO

Posted By: see message on 2007-11-05
In Reply to: How are you "in the know"..... - Upset

That company would block work from being sent to me during a certain time of the day which would force me to work the evening shift (without a differential, of course). I've also seen it used to give work to favored employees to give them gravy and keep them happy and punish employees they want to get rid of by forcing them to leave voluntarily (can you say attrition?) Someone is definitely massaging the work flow as I can tell on my account there is not less dictation coming in just by looking at how many reports come in during a 24-hour period by the job numbers.


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I am so frustrated with this MTSO thing. Is this normal or what....sm
I know there are plenty of nationals who are screwy, misleading and otherwise unorganized and shady.  However, I came across a great one that gets great reviews on this board.  Their benefit package is excellent, pay is fairly normal, HR lady seemed to be thorough. This company contacted ME, at which time I told her I had an eMachine and heard it was not compatible with their platform. She said we could get around it with a different platform they just started using on many accts.  I tested, we then had a 45-minute phone interview (everything sounds good, let's see what account we can get you matched with, I'm sending you a schedule commitment to fill out, etc.).  Does that not sound like I've got the job?  Three days go by, still received no paperwork so I call her.  Oops, she probably forgot to send it.  I complete it and send it back next day.  A WEEK goes by with no word.  I contact her.  She e-mails that she is speaking with acct. mgrs. to see what their demand is on certain accounts and will get back to me in a couple days.  Another WEEK goes by and she e-mails that she found a good acct. match for me but it is not compatible with my eMachine, and would I be interested in purchasing a new processor from them.  Didn't I tell her that when she contacted me? But I answer anyway that yes I'll use a different processor because I've put off other job searches for almost a month now in hopes of starting this one and I'm REALLY desperate to start working again.   That last e-mail was sent to her almost a WEEK ago and I'm getting tired of contacting her to see why she hasn't contacted me!  So now I'm into this company for about a month now.  This all seems so half-@ss and unorganized, and this company is known for being the opposite.  I am SO furious and am about ready to blow, but I don't want to keep plugging away and testing if I'm 'this close' to working again.  Is a month unheard of with nationals? Again, this is one of the good places! UGH
I used to work for a defunct GA MTSO that did the same thing. I always went straight to the bank and
The other thing to watch out for these companies who constantly bounce checks is that there may be other illegal stuff going on behind the scenes, such as not paying appropriate employee withholding taxes or health insurance premiums. My old MTSO never did send my Social Security contributions to the Feds for over a year. It's part of why I stay with the big nationals. They have their problems but I know my paycheck is always okay.
when docs give mtso a check, then mtso pays you?
nm
Isn't she an MTSO owner - which MTSO ? Just curious. n/mnn
nnnn
Debate is one thing, and posting is one thing,
but this is getting absurd. I think it must be the same person, otherwise multiples who cannot stay on topic?? Why can't you STICK with the subject? The subject of my post was NOT what your cent per line rate was or is - I could care less- and not how much money you made last year, this year, or in your life, but how silly the comment was that your cents per line rate means NOTHING, that its up to you - some fluff like that. That is just so silly. Again, working for the same company, same account, is one going to make more money being paid more per line? OF course! This is so frustrating and really makes me so tired of reading this garbage let alone posting. Its like a nightmare. And also makes me completely believe that the original company must pay peanuts.
good thing it is a temporary thing sm
because people with your attitude don't stay in anything very long anyway. Nobody has to listen to that crap to keep their job.

You don't know me either. you can say old fart all you want (when did 53 get to be old fart....too funny) but at least I am a valuable employee who can get a decent job!
Well for one thing, it would not be a professional thing
to do for any MTSO to have a board to do this as part of being an MTSO involves the ability to identify and hold on to confidential information. Even if a person is a job hopper (which in this business rather than go against you can make you a stronger better MT if you can do just about anything thrown at you), if a person is looking for a job, a company needs to have the MT's permission to contact their current employer. Where one has worked or has not worked is something that is very unprofessional being discussed on a board by MTSOs.

Being a business owner of any kind comes with it possessing what it takes to maintain ethical practices.


MTSO
New here.  What does MTSO stand for?  Thanks
Looking for an MTSO where I can do mostly ops.nm
nm
Better MTSO
I would contribute myself. Sorry to sound conceited, but I'm really good at my job - and I want to work with other people who are good at it, too.
I think that the MTSO can
anonymously or pseudonymously respond with line rate range info to provide general info to the posters.
Another MTSO here

Feeling just like you.  Look at the ones who complain about working weekends - how many medical professionals do you know that don't have to work weekends?  Why are they in this field if they don't want to work weekends?  It's a pity trip.  How about working in retail or restaurants?? You want a 9-5 job, go get it, away from home of course.


Would like to talk privately but I don't spend much time on this board and don't really know how to do so.  Let me know if you do!



To MTSO - sm
I don't fish, so I don't know what you are smelling, but perhaps something from your personality? I have posted this before, and will continue to do so, as IT DID HAPPEN to me, IT IS THE TRUTH, and I have no reason whatsoever to lie. I want the original poster to know what can happen if she gets
hired by Keystrokes. I want others to benefit from my hiring experience so they don't have to go through what I went through. If my posts are so distasteful to you, do not read them. Your attitude in your posts leaves much to be desired as MTSO...wish I knew your company so that I never cross your path. Perhaps someone posted the truth about your company once too often?
MTSO
Not all MTs are employees. There are ICs and there is a difference.
To: MTSO
Many of the MTs who send that great looking resume' with what appears to be a solid work history...are totally bogus. They may have worked for company x, x, x, x, and x in the last five years, yet they condense and fudge to make it looks like they only worked for company x, and x in the last five years. Many MTSOs don't take the time to check. If the MT passes the test...the MTSO is usually so desperate to get somebody in to work, they hire them without checking.

Also, many claim that they job hop because a company runs out of work....guess what? This happens at almost every MTSO, so instead of quitting only to find yourself in the same situation a few months later, get a second part time IC job to fill in the gaps.
MDI, anybody know how big this MTSO
is and how many MTs they have?  Does any body know if it is IC or employee status?

Any info is greatly appreciated.  
Does your MTSO allow you to use your own

I'm torn on this issue.  My company has just strictly forbidden us to use normals unless they were created by the client, since apparently some MT's have left text in the document in error by not editing correctly.  I can see how this causes a serious QA issue, but I can also see that my pay just got cut seriously yet again by not being able to use them.


So, what' s the answer here?  How does your MTSO handle normals/standards, and what happens if you make an error with one?


To MTSO
At the risk of causing a stir, I am curious about your comment that no serious MTSO would hire a PCDI grad. I am the poster titled Another PCDI grad right below this post. Again, I state that I do not believe it is all about the school, I believe the person and the determination has a lot to do with how far you can go. I feel very comfortable with the 2 jobs I have. I also know that I am not the only PCDI grad with a job. I truly wish that more people would stop looking at just the school, and start looking at the person, because there are all types.
mtso
If I may ask, what does MTSO stand for? Thank you!
What is MTSO?
nth
Well, that's why you are the MTSO and we are the

MTs!! Its your responsibility to divide up the work, and sorry, but most MTSOs I have dealt with have asked me to commit to XX amount of work. They know full well that is all I can handle due to MY other commitments, yet the MTSOs are more than happy to have me at my commitment of XX. That is OUR agreement. I am an IC and on my own. So it is not my problem if Sally has an earache or Dr. Jones has extra work. That is YOUR problem. MTSOs should ASK if we can handle more due to the above situation, but when MTs get dumped on with 2 or 3 times the amount of the agreement, it is WRONG, and very frustrating for the MTs. Thus why most quit and move on to a MTSO who will keep the agreement. Its only common sense, really. Which seems to be a lot to ask for in this day and age.


Top 5 MTSO
Cymed advertises as the 3rd largest for domestic MTs. Not sure how you would verify that though.
Of course....but where are you and are you an MTSO?
It is just hard to give up all my info all the time only to never find out who an MTSO is or if they are legitimate. All of my info, address, etc. is usually on a resume which we submit via e-mail, but if a supposed MTSO never e-mails back, how do we know who we just sent OUR info to?
TO the MTSO
You are not being 'bashed.' People are merely using a public forum to forewarn fellow MTs of poor experiences. If you are truly concerned about your reputation, you will re-examine your business practices and make some needed changes.

Bashing implies an 'unfair' attack - that's not what is going on here.
This is why when you are an MTSO

You should have a payroll account.  Any business person knows that you must have an account to pay out subcontractors.  My brother pays his subs (painting contractor) every week.  He doesn't see his payments for work done until sometimes 90 days, but why then should his subs wait? 


If you want to run a business, you must have a payroll account and not rely on what the client pays to you and when. 


If you do not have the capital, then quit using subcontractors thinking you are making a buck.  Do your own work! 


Just yet another view. 


Which MTSO's allow you to use your own
nm
Seems to me an MTSO needs to see example of
x
MTSO
Where in the heck do some of you people get this mess? We have more work because the hospitals are busy. Stop trying to invent things. Pretty cut and dry if you really want to know the truth. You people always get on here to plant negative ideas in people's heads. Why don't you pay attention to the job numbers and you can see or is it just easier to assume. SHEESH!
me too!! Must be MTSO above..nm
nm
Which MTSO
was this?
Not only can your MTSO see....(sm)

your posts, management, supervisors, etc., etc., BUT anyone who Googles your name or anything associated with your post.  I have even gotten onto boards that are subscription only by Googling words and posts showed up on their boards.  True, I may not have been able to post on that board, but I sure could read whatever was associated with my search results. 


I have a second job as an IC. I let the MTSO
know when I can work and how many minutes I can transcribe. They will then assign me that many minutes and I have it in by their TAT time. If I can't work, I don't. If I request work and they have none, that is fine too. I have no set schedule and am not on call. I work when I want. They have requested I work 1 time when they had a backlog which I did, though I didn't have to, because at that particular time my FT was out of work. As an IC, you set your schedule, they don't tell you when to work.
You must be an MTSO?
x
To MTSO
Maybe it's time for you MTSOs to get together and lobby Washington to stop this off-shoring that is destroying the American dream.  Most MTs today are making less (including myself) than they were making in the 80s and I dare say the MTSO profit margin is probably also less. 
Because the MTSO will probably know who I am if I do this.
I am still working for both of these companies (no other choice right now). Both companies post job openings on this site, so I am sure that they also read some of these posts.
MTSO

because this was my company being owed $10,000, which was at the time about 6 weeks' worth of work.  It was easy at that time to rack up that kind of money...that is also about the time I found out that a company has 30 days to pay another company each individual invoice.  I was billing, per contract, every 2 weeks.


 


 


MTSO not MT

This person is looking for an MTSO with subs or employees to do 5000 lines a day not one MT.



 


Being an MTSO is not for everybody (sm)
I wish you luck, but be prepared for sleepless nights, major stress, and hassles you can't even imagine now. You'd probably be surprised how many MTs have done this in the past and gave it up because it's just not worth it. Being an IC and letting somebody else do the legwork, the marketing, the collecting, etc., is waaaay less hassle, believe me. I wish you luck, but I'm just sayin.... be prepared. It's more stressful than you can even imagine.
If an MTSO does not need 8 to 5
coverage, then they do not have to let an IC work those hours. They only have to let people work when they need the coverage if you are an IC.
They (MTSO) can also tell you when you
x
But the MTSO should tell them no, right?
Am I missing something?

If VR is not more cost effective, it's the MTSO's responsibility to educate the client. It's not right to make the MT pay by cutting their CPL. You're going to lose your experienced MTs, and all you'll have left to edit are the MTs who don't care about quality.





Are you saying that the MTSO is
supposed to accommodate you?? Don't think real life works that way 99.9% of the time.
No different than any other MTSO
...
I don't know why MTSO's think we can - (sm)
- edit more lines in SR than we can type, thus their claim of making more money.

I don't do SR (and hope I never do!), but I do proofread all my reports, and I'm here to tell ya that it takes me almost twice as long to read through one of my reports as it did to type it! (Boredom, wandering mind, eyestrain, and all that). I honestly can't imagine being subjected to that torture full time, every day! And to do that for a couple cents per line is just unimaginable.
MTSO's need to know this: If the PAY isn't
nm
no I don't own an MTSO and never have sm
I worked for MQ for 23 years and am now working for another company.

Have seen whiney MTs for over 30 years whine about everything from the hours to the pay to the no work to they don't have work when I WANT TO WORK. Good grief.

BTW, I wouldn't own an MT service if it promised me 10 million bucks a year! I know what kind of MTs are out there looking for jobs and it is not good!
Obviously a very bad MTSO - nm
x
What have you said to the MTSO?
After the *first* time, the MTSO would have heard from me and in no uncertain terms... So, what did you say to them?

I would likely cash the check at their bank - to avoid chargeback fees. If it its no good you have a clear case in the Courts... that won't pay the bills but it's still your recourse.

The very last resort is contacting the physicians' group... but before I did that I'd ask the MTSO if they wanted their client involved in a lawsuit... (no you wouldn't sue the doctors but their records could be subpoenaed in the course of discovery).

I feel for the MTSO as well- I rather doubt they are happy to be in this situation themselves - but the amswer isn't for them to ask you to hold the check (unless its like 24 hours) it's to tell everyone FAR IN ADVANCE they are having problems *while they can still pay* - and allow you time to find another position.


and you think an MTSO would tell sm
her? If she wants an account of her own, there are ways to go about it. She said herself she is just being curious/nosy. Ridiculous!
MTSO P&L
I find myself wondering if employees who work in construction complain about how much the builder makes on the total house. A carpenter is paid for his/her skills. If the builder can add more value to the the house, the carpenter still has been paid a fair wage for the job done. This is capitalism. If the MTSO you work for is not making a profit, you should be upset...not the other way around.
Is it possible to do 300 LPH for VR at any MTSO

Any suggestions for the most productive speech recognition platform?


I'm especially interested in possible employment at MedQuist, TransTech, WebMDx, or Transcend (because of benefits).