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QA error values survey...

Posted By: lamo on 2008-01-25
In Reply to:

I am just curious and trying to get a randomized answer regarding error values when an editor/QA/QC audits reports.  For example:  Major medical error has what point value, minor English error has what point value, etc.  Also, if you don't mind stating what company this is or was for? If you would rather email me, you are more than welcome.


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Ya, but it's not a spelling error, it's a grammar error!
Get it?
Hard to believe a co. values you if your micro-paycheck
!
No I didnt see that, is there anything this country values anymore SM

and is willing to pay other than tech stuff? I know my son went to college for graphic design and he doesnt make much.


go to Tools -> Word Count in open document and values will show. nm
nm
Survey
I got the same thing. We took that survey last year, and then finally many moons later the only update is that it is still being held under advisement? BS! I'm content with what I manage to produce for myself working as an IC for MQ, but am not hopeful about the promised benies.
a survey for MTs
I was just wondering for all you at-home MTs why you chose transcription and what kind of job (good paying or not so good paying ) your significant other (if you have one) has. If your significant other has a job, are the benefits good? Thanks in advance for answering.

This survey does NOT ask for any -nm
ui
Survey
I am working as an IC for a smaller service. VERY few if any ESLs and those that are ESL, are extremely clear and coherent. Base rate is based on 5K lines per pay period with increase in anything over that and great incentive for doing what you can Friday-Sunday. Frankly, I prefer the flexibility of IC over being an employee because of the unexpected emergencies that can and do arise.
Let's take a little survey.....sm

Since we are all up in arms about the state of MT these days, how about answering a few  questions. 

1.  What do you believe should be the minimum line rate paid to MTs? 

2.  What do you believe should be the minimum line rate paid to QA/editors? 

3.  What do you think realistically your paycheck should be per pay period? 

4.  Do you think ICs and employees should be paid equally? 

5.  Do you believe that a person's ability to be an MT should impact the amount they are paid? 

6.  Do you believe MT pay should be standardized within the industry? 


7.  What is your BASE line rate before any incentives and does your company pay incentives? 

8.  Do you believe government should regulate minimum MT pay as they regulate the minimum wage in the general work force? 


9.  What benefits do you believe should be extended to employee MTs? 

Let's just answer these honestly and see exactly how poorly we  feel we are being treated. 


survey
And my answers....
1. What do you believe should be the minimum line rate paid to MTs?
I think .12 to .14 would be reasonable. I know several services charging the client .24 or more per line so I think the MT should get a fair percentage of that.

2. What do you believe should be the minimum line rate paid to QA/editors?
Since I've not done QA, can't answer that one. Did do some editing and I found it to be more work then MT, just too much fixing to do so I think the current 50% of the MT pay is nuts! Why would anyone settle for that?

3. What do you think realistically your paycheck should be per pay period?
I would say equivalent of about $16 to $18 per hour so somewhere between $640 to $720 per week. Don't get me wrong. I'd love more but......let's be real. We were for the most part educated at community colleges or the like and cannot command the salaries of people with advanced degrees, can we?

4. Do you think ICs and employees should be paid equally?
same work, same pay. the IC may not have traditional benefits but made that choice for themselves and reaps many other benefits (scheduling, time off, etc.)

5. Do you believe that a person's ability to be an MT should impact the amount they are paid?
Well, of course. We all should be compensated for our skill levels.

6. Do you believe MT pay should be standardized within the industry?
Why? There is no other industry that is. I know attorneys earning $60 K and some earning $300 K and the same is true in all jobs. some companies pay more, some pay less. that's reality.

7. What is your BASE line rate before any incentives and does your company pay incentives?
Mine is 0.85 with the MTSO I am with right now, and I am fine with it. Their platform is wonderful and the work is really good so I can still achieve a decent hourly rate and have the right to work when it works for me.

8. Do you believe government should regulate minimum MT pay as they regulate the minimum wage in the general work force?
If you mean establish a minimum, that would only work for employee status, not IC. But no, I don't think so. It is up to us to stop settling for less than we are worth.


9. What benefits do you believe should be extended to employee MTs?
Depends on the person's status.

Let's just answer these honestly and see exactly how poorly we feel we are being treated.

Survey everyone please
nm
Hey can i still join the survey? nm
x
Survey: Don't give co name, but do you all have
xx
Salary Survey

Looking at the post below about who loves their company, I am hoping to take this information a step further with what I hope is a fair survey.  Working 40 hours a week, what is your salary, acute care versus clinic, benefits versus no benefits, and what company do you work for?  I think it is very hard to judge what the individual companies are offering, and a lot of the opinions are based on what works for one does not work for another.  Thanks to all who are willing to share this info. 


Also, has your salary gone up (ha, ha), stayed the same, or gone down over the last 5 years?  Thanks again.


 


My survey answers - (s/m)
1. Q: What do you believe should be the minimum line rate paid to MTs?
A: Forget the 'going rate'. It's a national disgrace. Based on current cost of living in this country, inflation, average rent, price of food, gas, etc., and amount of skill the MTSOs demand from their workers, it should be closer to 12 cpl. And no, I'm NOT kidding.

2. Q: What do you believe should be the minimum line rate paid to QA/editors?
A: Never been one, so can't answer from experience. Granted, they do less typing, but then again, they're supposedly supposed to know more than we do, 'cause they're correcting and QA-ing our work. So it probably all evens out in the end, and they should probably be paid similar to MTs. Don't forget that some of them MT when not QA-ing.

3. Q: What do you think realistically your paycheck should be per pay period?
A: One that pays the rent, healthcare copayments, puts gas in my car and food on my table. That varies from region to region. In my region it would be about $1400 per pay-period, AFTER taxes/soc. security,etc.

4. Q: Do you think ICs and employees should be paid equally?
A: Have never been an IC, so am not knowledgeable enough to give you a cpl answer. But when all is said and done, they work just as hard as the rest of us. And don't get insurance. So their pay should enable them to buy their own insurance. If they can't afford it, they're being cheated.

5. Q: Do you believe that a person's ability to be an MT should impact the amount they are paid?
A: Are you talking about the quality of work? Quantity? Both? Neither? If you are, OF COURSE I believe in merit raises. But 'raise' is a word rarely heard in the MT world. Also, I believe that maybe the pay rate should not be by the actual account (as in which hospital/clinic) but by each dictator. Sloppy dictators and/or extremely difficult-to-transcribe ESLs should pay the MT more, and cost the clinic more to have transcribed.

6. Q: Do you believe MT pay should be standardized within the industry?
A: Only if that means standardizing it to compare with other skilled jobs in this country. But if that means keeping the status-quo, and keeping the pay down at 3rd World standards, then no, I don't. It all depends on WHICH standard they'd be adhering to.

7. Q: What is your BASE line rate before any incentives and does your company pay incentives?
A: Min. = apx. 1000 lines per day. No incentives other than, 'If you want more money, just type more.'

8. Q: Do you believe government should regulate minimum MT pay as they regulate the minimum wage in the general work force?
A: Absolutely. And the problem is, this is not the 'general' work force.. this is a highly skilled profession that requires aptitudes, i.e., hearing/spelling/extremely strong knowledge of English and 'medicalese'/extremely fast fingers) that take time & education (regardless of how much is on-the-job learning) to master. It's a talent. Not every nurse or doc can do this. Not every secretary can do this. Not even every MT-school grad can do this. So we should be paid more in accordance with what we can do. The fact that technology allows us to work from home should in NO WAY force us to accept less. Sometimes working from home is harder than working in an office. We may pay less for gas in the car, but pay more for heat, AC, electricity, etc. since we're home all day. The bottom line is we still get the transcription done to the very highest standards. I think it's time the government got involved with this sector of the health care industry that has been swept under the rug for far too long, and bring our pay up to more realistic standards. Most likely that will only happen if we could all be unionized.

But before the government can do anything to help us, FIRST they have to be made aware that we even EXIST.


9. What benefits do you believe should be extended to employee MTs?

Let's just answer these honestly and see exactly how poorly we feel we are being treated.

survey answers
1. Minimum line rate should be at least 12 cpl/65 characters. The company I work for now pays 6 cpl/43 characters, which evens out to around 8 or 9 cpl/65 characters - aka, not enough.

2. I think editors should be paid for the amount of work they have to do. I have been an Editor for almost 5 years now and the work is harder when the MT is brand new. You have to read every report line by line, which should merit more money. However, on reports for seasoned MTs where only blanks need to be filled in, this requires less work and should be paid so. Don't ask what I get paid to QA - it's definately not enough!

3. Realistically, I think my check should be at least $1200 to 1400 per pay period.

4. Yes, I think ICs and employees should be paid equally.

5. I think there are too many MTs out there that are not really MTs, as in going through the actual training and certification process. I know of several that just learn as they go along, but that don't know drug names, syndromes, etc. I think it should be manditory to have training to be an MT and then the pay thing wouldn't even be a question.

6. No, I don't think pay should be standardized because there are too many bad dictators out there to make typing their reports worth the same as someone dictating very clearly and cleanly. Pay should be based on difficulty of dictator and only mandated by the MTSO.

7. 1,000 lines a day is not unobtainable for any MT as a base line rate, as long as they are considerd FT. Incentives should be given when the MT is no longer required to go through line by line editing; quality of work, as well as quantity. Anyone can type more, but how well is it being done? No, the company I work for does not pay incentives - I'm betting, though, that I would be spending a lot less time editing if they used my idea!

8. Does the government actually even know we exist? I think they think that all MT jobs are over in India. I'm sure, though, if we brought ourselves to thier attention, they'd find some way to regulate just about everything having to do with the industry. However, I don't think the government should have anything to do with it.

9. Medical, dental, vision, disability (carpal tunnel, anyone?), and family plans shouldn't cost you your entire paycheck!

My main beef with the MT industry is the number of companies that willingly send work out of the United States just to save a few pennies per line, but that gripe could go on and on and on...


What do you pay for health insurance? Survey. sm

What do you pay at the company you are with for health insurance?  Is it employee, employee w/spouse, employee w/children or family? What is the deductible? HMO or PPO?  Big company or small?  What percentage does the company pay? 


We are trying to come up with what is fair for everyone without putting us out of business due to cost.  We need more MTs for new contracts but cannot grow until our benefits are better.  Catch 22.


I really would appreciate feedback.  What other benefits do you get?  Do you want? 


Re: Survey below. Why would someone say that an owner is moody. Why are they sm
talking to the owner at all? I have never talked to the owner of Keystrokes and I have been there for over two years. I have never had a broken promise. I have plenty of work to make my line count and 24 hours to do it. I have high QA scores and do not get bothered, which is important to me.

To each his/her own.
Personal info from survey's
Oh, it asks enough info and you can count on it collecting your IP address, that is all it takes to find out exactly who you are. This survey may be free - but you can bet her future survey's will cost you to take, and once she has all this data, you can bet your sweet bippy her site to access all of this information is going to be a pay site! She is not interested in improving anything in our field, she is only interested in $$$$$ she can make collecting data and making this data seem like it means something.
Wow..okay. How about a survey of ANYONE that was happy with their service.
I'm not sure how or why they keep in busy if everyone can do better on their own getting a job. Personally, I've never felt I needed a matchmaker. I just did the best I could in matching up my own skills and preferences to what was being offered to me once I applied. I have never had a problem getting a job in this business, anyone else???
Survey - Is it time for hospitals
to bring their transcription home to the medical records department and contract directly with MTs, both ICs and employees?  IMHO this is something that seriously needs to be done both for the cost savings to the facilities and to ensure that qualified MTs can make a decent living.  This could be even more important with the EMR thing and could apply both to regular MTs and EMR editors.  With health care reform on the table it would seem to me that this is the time.  Email me with your suggestions of how this might be accomplished.
We were notified that they were correlating our survey info (sm)

and hope to have a new plan out to promote retention and happiness.  Last letter we got stated that it was taking longer than anticipated.  This was maybe a month or so ago. Not sure exactly what will be effected, just hoping for the best.


 


 


 


 


 


 


Anyway what was the result on the Female MT and Male MT survey?
Oh yeah, Cant find the tread and the results.
Well, here we go...time for another survey. Anyone out there love their job and able to survive on .
what they make. I am totally burned out on broken promises, dreams and expectations when I have taken jobs. Recruiters hype their company up but then they never live up to it. All I am asking for is a job with regular work every day when I am assigned to work and decent benefits. Is this impossible to find? Have any of you found such a thing? If so, let me hear from you.
Survey - how does your company do with maternity leave?
I am contemplating trying to get pregnant within the year, and I am wondering how all the MTSOs take to maternity leave.  I am afraid if I get pregnant, my company might find a way to get rid of me before having to cover my maternity leave.  Any advise or ideas would be appreciated.  Thanks.
ERROR....
I posted the above asking for information about Transform, Inc. and said they were located in Wisconsin.   I made a mistake they are located in Missouri.  Thanks.
error sm
supposed to be hire not high resistance....darn expander!
Not a lot of room for error

If you know the BOS 2.  Then apply.  If you don't.  Do not apply.  A very strict MTSO to work for. 


Then what you said in your first post was in error. sm
You specifically said, and I quote *The American Medical Association allows foreign nationals who practice in this country to join their association and nobody thinks a thing of it.*  That was an error then, right?  Because they are certifying and allow members from other countries, who have driven the working wage down and taken our jobs.  That is the reality.  Did you see where union workers are very angry about the illegal aliens. Why do you think that is?  Do you know that it is projected if the illegal aliens continue to flood this country, the minimum wage will never be raised.  Illegal aliens and offshoring benefit the greedy employer and the rest of the work force are punished for it.  I'm so happy you can be so magnanimous about it.  If you are certifying members in INDIA, PAKISTAN and TIMBUKTU, you should take the name AMERICAN out of the name of the association.  Period.  Full stop.  End.
you DO get an error message BUT

you can just bypass it.  it says that you are not connected so it cannot get rid of your job but just click cancel and when you connect it will get rid of the jobs.  it is the voice files it is trying to dispense.


Good luck with your Grandma!!


Have you figured your error out yet?
nm
Now here's a spelling error!
foreing?
Your post has an error....

If you do not proof your email when I applying for a job, how do we know you will be more careful when transcribing?


Does that include the recruiter proofreading a post on this board?  I see an error.  What gives?  I know you are not an MT, but can you find your own error?  


I would have to assume that works both ways.  Have a great day!


That's not the only problem they have. I get more error
messages and downtime from that crappy program than I spend working. Nothing is user friendly and its always one excuse after another why it can't be fixed.
that would be **** chained*** error n/m
n
My math error, sorry. sm

But it is not for me, I don't want to do 2000 lines a day, 250 lines an hour,  for 7.5/lines for $150. bucks.  Burn out.  Nobody should have to work like that to make a living not with the junk dictation.


but ya all go ahead..


Survey - What type of medical insurance does your company offer?
Just curious about which company you work for and what type of medical insurance they offer.  HMO, PPO?  Cheap or expensive for you?
If the error changes meaning of the report
Because that's dangerous. It should be something that almost never happens though.
Sorry, error made here and I meant to say
it was NOT as much as I first thought. Sorry :)
Subtle way of correcting her error. I like that.
nm
The e-mail I got didn't say anything about an error. If
there was an error why not just say so and tell us what it is and put our mind at ease.   The email Thursday assuring us the money would be in our accounts by the end of the day or checks overnighted to us shouldn't have been sent when they know it wasn't going to happen.  Not e-mailing us first thing Friday to tell us what was going on didn't help things.  I'm fairly new so I'm not in panic mode yet, but then my bills are paid and my cabinets are stocked.  I do think the situation has been handled poorly and for top management not to address the situation is irresponsible.
Mine didn't say error either
This is the part that is so unsettling for me too.  And the fact that the human resource/payroll person doesn't even know what is going on and the fact they will not let her know what is going on is what is unsettling for me.  If they would just come right out and let us know what the heck is going on, then I would be a little more at ease.  But, no one is saying ANYTHING.  However, supposedly the money is there.......
I guess it depends on what your error was.
x
Yes, they do. So sorry to have made an error and forced you to have (sm)
to take your time to correct those of us who are not perfect.


If one dares to point out an error a QA
made, one might just quit because she will make your life really nasty, especially when she's the supervisor's friend.
And this does not only apply to Axolotl. It happens everywhere.
This was in ERROR-was referring to Trans Tech!
This post below was in error. I thought you were referring to Transtech - all of the same applies, however, great company (Trans Tech) pay on time, etc etc:)
She didn't make 1 spelling error that I can see.
nm
Not the Op, but do you not see a simple grammatical error in your post? nm
.
It all depends on the percentage of the error assessed.
I have worked for a couple of companies who charge an extremely high amount of points for punctuation errors.  If this is the case, one can definitely dip into the 80s with punctuation errors.
That is heard, not heart. Must be a subliminal error!
nm
YES it requires more, well-know 50% med. error rate in hospitals nm,
. We have much more to know and keeping educating across the board than most medical people as we cross across ALLL medical/surgical specialities and related disorders/meds/products etc that go with them