Seem very unorganized - no tech help - software not very good

• Any current information on Smartmed? Thanks in advance. NM - Need new job!
  • Seem very unorganized - no tech help - software not very good - azmt
  • They offshore. They don't pay very well. - me
    • I do not want to take a job where it's the bait and switch. Tired of that game. - Can you email me with specifics

The messages you are viewing are archived/old.
To view latest messages and participate in discussions, select the boards given in left menu

Anyone know of this company?

  I just had training for my new job.  I am very excited because the software is as good as I thought it was going to be.  You don't have a to use a mouse!!   You can use it, but there are control functions for everything, which is how I like it. 

I don't really need the ShortHand program I ordered because there is a very good shortcut program with it, but I don't know if my shortcuts for ShortHand will load onto it or not.  So I don't know if I'm going to try to use ShortHand or what, but I just want people to know there are still companies that use good, quick software that doesn't rely on the mouse.  It's my dream come true.  They also provided QLDB & Stedman's Medical Dictionary CDs.  My last in-house radiology job didn't even have a medical spellchecker.  Oy. 

I'm considering applying to a company that says they use a software called MedSoft..was wondering if anyone has any good or bad experience with this..ease of getting lines?  MT friendly? etc.. thanks

Umph!!!  I found a job with great accounts, but their software is clunky, hard to manuever, and hard to make line count with.  Several times a day, I have to log out and log back in because the software freezes up.  No one in the tech department can do anything or unwilling to do anything.  I love this account, but it is virtually impossible to make any money.  I asked the tech department to at least work with me and my own macros and they never did.  They just told me I could not use my own macros without even trying to convert my IT.   Have anyone else had good accounts with clear dictators, but have the worst software program to work in.  What on earth am I going to do now!!!!! 

good benefits.  The pay could be more, but at least there is a production incentive tier that is not too tough to achieve.   Overall, I would say this is probably one of the best places I have ever worked.  If the no work situation continues, I guess I will just have to call them and ask for a secondary.  Everyone in the office has always been very helpful and supportive.   I just get nervous when it is not a holiday or anything and no files are available.  That is just my little thing, I guess.  I still would not hesitate to recommend the company to anyone.

Hope this helps.

TIA

at one time they decided to not pay for any report with anything QA (and QA was a real joke) could call an account-specific error.  There were hundreds of pages of account specifics.  Even worse than that was that within the same account, there were doctor specifics...and hundreds of doctors!  By the time you figured out who wanted what, you wasted a tremendous amount of time. 

My QA person was not an MT - never had been.  She had a BOS and maybe 2 Stedman's Word Books, but she knew it all. 

I do know they have more accounts than they used to, and the "Gerger" of Gerger-Moretti is gone, so maybe things have changed.

is after being offered a position three times by this company over the past few years and each time I have been turned off by how unorganized they are over there.  I had the same experience this past week with them not getting back to me.  Then they did and told me about two positions.  I told her the one I was interested in but needed an answer about the ins.  Then they called me back the next day but she forgot why I was even waiting for the call and then to top it off was told the position that I was interested was no longer available.  This is the third experience with them.  I don't have time to tell you about the first two.  Incredible.  I have a better job offer from TT (actually to return back to them on a better account) and Axolotl which I will decide on by tomorrow, and another from Transcend which I am turning down but Transcend is right on, very organized, answered all my questions, and told me what all she had available and I picked the one I wanted, no surprises and no being left hanging, immediately sent me the ins info by email before we even got off the phone!  That is the way a company should be run as far as HR is concerned.  The two that I am deciding on also are very efficient in answering ALL questions in a TIMELY MANNER and are organized.  Debbie is great and Axolotl is very very nice and polite and immediately sent me the information I needed such as INSURANCE.  I need to have questions answered before accepting a position.  I will not go in blindly.  I have a chronically sick daughter for crying out loud and some companies did not even have the decency to respond to me on ins. so they got nothing back from me.  Oh and get this when I finally did get the ins. information from KS it was this!! http://www.geoaccess.com/phcs/po/  No information on nothing, just a provider look up and when you click on the home icon and travel your way through the website trying to find info there is nothing that states anything about what the coverage is!!

I will never apply for KS again.  Three strikes and your'e out!!

I tested with Med-Tech a few days ago and I got an E-mail today to contact them regarding my scores. Does anyone know if this is a good company and/or if this is good news? Thanks!

');>');>

how is the technical department at transtech?  Is it better to have your own computer or are theirs pretty reliable??

Thanks to all in advance.  I would appreciate any input.

Also did a short time with company.  Dictaphone needed and second line.  Thought platform was easy enough.  No training given, jump right in with heavy ESL and super speed MDs (was told ESLs but not told almost every dictator would be one).   Rerecording makes ugly MDs even worse.  It was assumed experience in all fields.  Pay was on time, however.

Is there anyone out there with familiar with the company Med-Tech?  Any information grealy appreciated.