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They are the most unorganized place ever. sm

Posted By: Yuck - former DTS on 2007-09-05
In Reply to: DTS? - mt

had to send paperwork 4 times because they kept losing it. Crappy attitudes. Do not know how to treat people nice.


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  • DTS? - mt
    • They are the most unorganized place ever. sm - Yuck - former DTS

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DTS is not a good place to work. Very unorganized. sm
They have offices in Nashville and Carlsbad, I know. I was all hyped to work for them but it was such a disappointment. They kept losing my paperwork and were adamant about your hours worked. The recruiter was horrible, but now they have the former SPI recruiter, so who knows? The manager was ridiculous. Not far, very nasty tempered.
I worked for them. Very unorganized and...

at one time they decided to not pay for any report with anything QA (and QA was a real joke) could call an account-specific error.  There were hundreds of pages of account specifics.  Even worse than that was that within the same account, there were doctor specifics...and hundreds of doctors!  By the time you figured out who wanted what, you wasted a tremendous amount of time. 


My QA person was not an MT - never had been.  She had a BOS and maybe 2 Stedman's Word Books, but she knew it all. 


I do know they have more accounts than they used to, and the "Gerger" of Gerger-Moretti is gone, so maybe things have changed.


extremely unorganized and this

is after being offered a position three times by this company over the past few years and each time I have been turned off by how unorganized they are over there.  I had the same experience this past week with them not getting back to me.  Then they did and told me about two positions.  I told her the one I was interested in but needed an answer about the ins.  Then they called me back the next day but she forgot why I was even waiting for the call and then to top it off was told the position that I was interested was no longer available.  This is the third experience with them.  I don't have time to tell you about the first two.  Incredible.  I have a better job offer from TT (actually to return back to them on a better account) and Axolotl which I will decide on by tomorrow, and another from Transcend which I am turning down but Transcend is right on, very organized, answered all my questions, and told me what all she had available and I picked the one I wanted, no surprises and no being left hanging, immediately sent me the ins info by email before we even got off the phone!  That is the way a company should be run as far as HR is concerned.  The two that I am deciding on also are very efficient in answering ALL questions in a TIMELY MANNER and are organized.  Debbie is great and Axolotl is very very nice and polite and immediately sent me the information I needed such as INSURANCE.  I need to have questions answered before accepting a position.  I will not go in blindly.  I have a chronically sick daughter for crying out loud and some companies did not even have the decency to respond to me on ins. so they got nothing back from me.  Oh and get this when I finally did get the ins. information from KS it was this!! http://www.geoaccess.com/phcs/po/  No information on nothing, just a provider look up and when you click on the home icon and travel your way through the website trying to find info there is nothing that states anything about what the coverage is!!


I will never apply for KS again.  Three strikes and your'e out!!


very unorganized when I worked for them
When I worked for Inscribe last year, it was very unorganized...was hired and then it took them months to get me actually working. As soon as I got an account and started making money on it, they would pull me and put me on another account so I didn't make as much. I got pulled 3 times in about 2 1/2 weeks so I was not making any money. Also, yes, they do charge you for any mistakes that they have to fix. When they make a correction, they fax you a copy of the correction and when they did that, if they have trouble with their fax, that time is taken out of your pay. Ridiculous huh? Also, when I would go to get work, there was never any to pick up. When I inquired about this, I was told to sign on to another account and get work there but none of those accounts had work either. I would maybe get 1/2 work for the 4 hours shift I was scheduled. I still keep in contact with a woman that was one of the originals helping to get this company off the ground. She left because they were so disorganized. I quit after about 5 months of trying anything to get this to work. I went back to getting my own accounts and now am also in college for accounting. Definitely more money in that line of work!
Terribly unorganized is just the beginning with them
They take your lines from, send rude e-mails daily, never answer your questions, and have about 90% ESL.  Too bad you took the job as I would recommend you go elsewhere.
Unorganized, no communication, no work
for more comments regarding mdi-fl
Because instructor was going to be clocking out. Very unorganized
;
Yes. It is the most unorganized and chaotic mess I have ever seen. nm
nm
Seem very unorganized - no tech help - software not very good
nm
that my dear is what you call an unorganized MESS.sm
she did the same thing with a friend of mine....
Comments from last year said they were very unorganized and had payment issues. nm
s
I quit after 2 weeks. Unorganized, demanding, esp tech
x
Unorganized, feast or famine work, rude people, AND
Their new accounts are unpleasant to work on to say the least. They are no different than a lot of the other companies now.
Recent contact who was there said they were unorganized, paid low, & flooded you with paperwork.
s
VERY unorganized, ancient software, rude people running that show NM
NM
Not me. I hope there is a special place reserved for them in a very hot place.
x
No - one place is the same as the next.
nm
Don't use yours all in one place!!!!!
SPREAD the joy!!
Me neither. Bad place IMO
nm
I think so, from the second place.
x
Bad Place!!
If you like to get paid for your work, then I would suggest not working for her!! She still owes me quite a bit of money, the pay is ALWAYS late and not always correct. She is also extremely moody and will take everything out on you if she's having a bad day. She says that her VR is really good, but I couldn't make much with it, and usually ended up typing the reports over for 6 cents/line.
Don't know why they ask in the first place if they
aren't going to take into the consideration what people have to say.  There have been a few others that did the same thing and came back here to post how sorry they were they didn't listen to the negative posts. 
This place is not for you then.
to have you and your strive for excellence attitude.  Try another company right now so that you don't lose your touch.  Best wishes...
If MQ MTs are looking to that place, .
zz
Run from this place!
/
If you have what a place is looking for, it should take
s
There is a place for everyone, though you are still
in the honeymoon phase.  If you're happy I'm happy for you. 
Is it possible to try a third place?
Third might be a charm. No matter what you choose, trust your heart. Good luck!
Why would someone place an ad SM
and use an address like that?  You have to wonder.  Same goes for people who use completely unprofessional emails to communicate with companies about jobs, mommy2joey, lovinmama, all that stuff.  It's ridiculous.
My place
I just had an email tonight asking about where I worked because of another posting here and like I told them, was chatting on here with a lady, told her where I worked and about a month later she applied there, got hired, received the foot pedal and then nothing. She asked me to talk to this person (we both knew her) and when I did, my company got in a twit, saying they could do their own hiring??? and all I did was to ask them about getting back in touch with MS X as she was waiting to go to work. That was probably about a year ago and I never did that again. I feel almost 100% your low count is exclusively because of Chartscript. I have always since the 80s done straight at least 2000 or better a day whatever system I was on UNTIL in 2000 and something started and dropped like a leaded balloon. I gave up a job that was not hard work at all, but was not going to work for less lines than I knew I could do. Immediately went back up in next job.
Re: Your place
I would not want you to get into trouble w/ telling me anything about where you work. However, you have given me encouragement that looking for a position at another place that does not use Chartscript is a good idea. I have been questioning whether learning a new platform would be worth it or would I still be in the same situation. However, now I'm excited to think my line count could double or more!! Thanks for the info and encouragement!
I think this is the right place, but I don't know if I can help you.
Maybe try testing on their sites. I only ever got an interview after testing for the companies, not just forwarding my resume.

Good luck and sorry not much help.
Still there but looking. This is not a place
to hang out if you want to be happy and productive. It is pretty political and either you are in tight with your boss or you get the worst of the worst. The favorites get the best dictators, work, accounts, and the rest of us are the swabbing crew. I cannot live on what I make here a day. And the Beyondtxt program really sucks.
where is this place at and who is the sm
supervisor. We use to have a Med Trans wehre I live and they moved. If it is the same company, forget it.
I think we were at the same place.
I think we may have been hired even for the same account, which vanished...at first fed 'hang in there', then excuses, and finally they just quit mentioning it entirely. The alternate I got (which of course wasn't what I really was looking for days-wise or hour-wise) is similarly dwindling so that I'm chasing reports and it's a rare day that I can actually make my line count, even flexing to the wee hours. Fortunately, I'm getting better at reading between the lines, so I'm not going down with the ship like I have in the past.
From what I see, VR will never take the place
of MTs. I work on Escription and really love it but really according to the report, some might not have very many, others could have more. However, having said that I have stated before and will state again, do not like to type straight anymore and, and- we have so many ESLs now that our platform is really good about getting theirs so my head does not ache so much in trying to figure out most. If no errors on VR, then where would we be? I am not complaining at all.
I could tell you more about that place
I know a woman who walked out when she got emails, 2 of the managers emailing back and forth and accidentally sent to this woman, and talking bad about her. Can we say oops!
Yeah, same place.
I'm sure it's legitimate but I just didn't like the tone of the documents they sent me - a little heavy handed, a little too much emphasis on being "flexible." And of course the business about not paying the transcriptionist until they get paid. Search the archives on wahm.com. I think some of those gals had worked there.
Would you shell out $25 to place that ad?
Not me! I'm halfway tempted to apply just to see if this Gilbert gil is serious!
It's a great place...sm

It really depends on what you are looking for in a company.  This is a very different company to work for.  For example, you don't work in pools, you are not constantly being bumped around, and there always has been plenty of work, even around holidays where everyone else is fighting for work because there is none.  I was so shocked that after Christmas there wasn't a major slow-down.  It's mostly clinic accounts, so you if your work is caught up, you don't have to work holidays.  There is no deciding which holiday you want off or which you have to work because if you just do your work, you get off.  Of course, if you want to work the holiday, there is always something to work on if you speak up.


Anyway, I have worked for just about all of the nationals.  I have been with Wordzxpressed for over a year now and plan on staying.


The best place I have worked
nm
Then Transcend is the place for you
They have plans to switch all their accounts over the VR.  There will be some typing, but no guarantees as to what kind of dictators or how much you will be getting.
A new company would not be the place to be then. nm
nm
WebbScribe - Is this the same place that
supposedly ripped people off by not paying them.  They have an ad floating around and I was wondering if there was anyone around who knew about them.  I couldn't find anything on my searches.  Thanks all.
Not a good place

I had a 30-second interview and was told my team leader would be contacting me.  He never did.  It took me DAYS to get somebody to send me the account specifics, samples, etc., and it was never management who did it, it was a lady I met on here who faxed me what she had.   They throw you in there head first without the information you need.  They promise bonuses if you don't take a day off and make production...well I never ever saw it EVER.  Right before I left they sent out an email saying there would be none for that particular period because they didn't make enough profit.  The account managers get paid based on how many lines we do and if the account stays current, so expect constant emails from them saying how they didn't make anything this pay period and there are bills to pay, etc. 


Insurance:  The one person doing insurance is something else.   You get a big packet in the mail and you have to figure out yourself which you are eligible for, what percentage for life insurance, etc.   If you email him and ask him about anything, he doesn't answer.   I had been there 5 months and still did not have insurance cards for insurance I had been paying for all along.  I had to go to the top person in the company to get him to email me back.  He just doesn't do anything.


QA:  There were 2 on the accounts I worked on.  One was pretty nice and helpful but extremely overworked.  It was actually her who told me what I needed to know regarding account specifics because the first two months I was there, I never so much as got an email from my account manager.  The other one once sent me an email telling me I needed to go back to school and how STUPID the mistakes were and turns out it wasn't even MY report!!!  I called her on it and told her that is NOT the way to talk to people, especially new hires who have no information to start with.  She was just on a huge power trip and talked to people like dogs.  Had I been the actual person she meant to email and talked to like that, I would have been gone right then and there.


PLATFORM:  It's okay when it works.  When tech support, and I use that term loosely, installed it on my computer, he wiped out my Stedman's that was associated with my MSWord.  Years of adding gone!!  You don't get paid for what you have to fill in on the header page.  It froze up a lot and sometimes would get stuck on all caps.  It was very very slow.  I had to highlight and copy every single report because 2 out of 3 times, it would freeze and I would lose it and the backup retrieval feature didn't work. 


The accounts were very good, best I've had, but a combination of the management, system, etc., just wasn't worth the trouble.   They would tell us the profit margin was low and then send out an email with pictures of them partying somewhere, patting themselves on the back for the work their MTs do.  You never got a thank you for anything.  A bunch of the management members are married and/or related to each other which would be fine if anybody had experience.  Our account was assigned a 21-year-old manager who had never done this type of work before.  I don't think you should manage people if you can't do the work yourself.  I would send her mistakes in the automatic templates, doctors list, etc., and she had no clue what to do with it. 


Getting the required lines was difficult for some reason.  At other jobs I would do a minimum of 1500-1800 per day and with this system, I was lucky to get 900.  I know the system freezing up was part of it, but on the rare occasion when it worked, it was still very difficult.  


They constantly call you to help with this account or that account, which is okay if it's within your time frame to work.  I would get calls an hour before shift start from the secondary account person saying are you working today?   I never missed a single day while I was there and always worked OT, so there was no reason for this and I found it quite annoying.


 


 


No place I could recommend!!!!!!
nm
You know what-OSI seems like a great place to me, but - sm
i have over 10 years experience and they offered me 7 cents a line to start!!  That is quite low for someone with the experience that I have.  A starting rate of 9 cents a line would win me right over.  I wonder why there is such a difference?  Makes you wonder.  well, if something has changed since I was offered a position, within the last 6 months, let us hear about it.  TIA
Yep! Every place I ever worked for except

for the place I'm working for now.  My very first job right out of school was for a woman who owned her own company, and she had a son and a niece working for her.  The niece did more than her fair share, and in fact we became good friends after our dogs started having play dates together on our days off.  Her son, on the other hand, did all the easy psych work with all the templates and then went on to steal the ER work (also only docs with templates), and surpise... he always had the highest line counts of anyone.  Those were the days also when we got paid for headers and footers, patient info, everything, so he was making out like a bandit. 


Also worked for MQ in-house when they had an office here close to my home.  Some people sat there and typed the hardest account we had all day, every day and barely made their minimum lines, and there was this one person who would type nothing but ER notes that had very long templates and ended up being an average of 3 pages each.  Then she had the nerve to brag about how big her checks were with all her bonuses and incentive.  I got a chance to type those two days in a row and I made 1400 lines a day more than I usually did on my main account. 


I say share the fortune, be it good or bad.  The sooner we all get the bad work out, the sooner we can all get to the good work and start making money.  I also had one supervisor tell me that I do the harder work because I make more cpl, but hey, if you are sitting there typing easy stuff all day and using templates, you are making more money in the long run. 


first we have to find a place who has
work, then the flexibility will most likely come.  Most of these places just want to know that you will work when you say you will.  Most important is to find some paying job!!!  LOL.  That's seems to be the million dollar question...who has work?  and to expound, where is the work going?!  Used to be we had so much work that it was a relief to be low once in a long while, like a vacation, now it's been so that I can't sleep at night wondering how I will pay bills.  VERY SCARY!
How did MT pass QA in the first place?
nm
You have to remember your place

I work for OSi part time as what used to be IC now called statutory. 


When work runs short, my coordinator actually calls me and asks me not to work in order to allow real employees to get their lines.  Work is generally short from now until around mid-January.


You will not get a raise in line rate beyond what you start at.  If you want/need to make more money, be more productive.


You are not eligible for incentives.


Having said all that, with the attitude that ICs get the leftovers, I also take the attitude that OSi gets my leftover time.  I have never had a problem in that regard.  I generally don't call in in advance when I won't be working since they don't call me in advance to tell me there is no work.  I try to make my line count, but I don't lose sleep if I don't. 


I found it very disconcerting that during a full week when I signed in daily to find no work available there was an OSi want advertisement on MT Daily.  That was when I decided that OSi needed to be my backup account.


It works well for me.  Haven't heard a complaint from OSi.


Their quality department is a disaster.  Absolutely no organization, constant e-mails that don't apply to your account, nonsense reviews.  Be a duck and let it roll off.  There is a bonus ($100 savings bond) quarterly/semi-annually for 100% quality reviews.  I get it most of the time, and that's nice.