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Serving Over 20,000 US Medical Transcriptionists

So why not change the policy for the All Stars?

Posted By: last straw OSI on 2007-08-15
In Reply to: New OSI policies - NO WAY JOSE

OSI All Stars is a joke if there ever was one. Why not demand the same qualifications in order for them to receive this honor?


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I just called the office and was told there has been no change made in their QA policy.

Thank you to MT stars
I started with OSi last year then my account coordinator got fired along with a man in technical support. The account has done nothing but flounder since then without a leader. I was fortunately able to find another job thanks to this board. Thank you.
What do the stars mean?
Thank you for posting this list.
Before I go to bed I check MT Stars
Wow. I can really appreciate all of your questions, as I am a transcriptionist.

I am the general manager of MDI and former co-owner of the company.

I am so glad you work for us and honestly, just give me a call tomorrow and I will answer all of your questions.

We are very stable, have been in business since 1972.

Some of our platforms are harder than others, but we do give 40 hours training pay @ $12.00 an hour.

Line counts are usually great. Some are tougher than others, but we try to compensate by paying more.

Dictators - some good, some bad. This is the way it always goes.

WE PAY EVERY TWO WEEKS. We have not missed a payroll since I opened the doors to MDI.

I think our changes are for the better.

We are definitely HERE TO STAY.

Pleae give me a call at the office tomorrow or e-mail me at Liz@medicaldictation.com. I really try not to let my employees down.

Thanks a lot for working for us.

Liz
800-205-7047
Try searching MT Stars itself
Instead of Google, try the search for this site. Type in the name of the company and it should bring up information about them. I hope this is what you mean.
MT Stars search...
I haven't looked for it the last few days, but about that same time I posted something and got a response stating MTSOs talked to each other and I shouldn't be talking about the company you are leaving No one but the company I was resigning from knew I was leaving my current employee and I had not pubically discussed the name of my current or prospective employer. I had not disclosed my employment status pubically anywhere on any forum, so how did someone know to say that to me?
re: MT Stars post
Thank you for responding to my post. I would love to which account so I can be on guard (or happy) from the beginning. I am a bit of a workaholic, but I don't want anyone to take advantage of that.

Thank you in advance for your help!

Beth
MT Stars is a board
The only thing about a private board is we don't have to hog a public board.
We can't discuss it on MT Stars
NM
Saw an old post of yours on MT Stars
and it reminded me of how you always seemed to have some great thoughts on the state of the MT business these days. Are you no longer posting there? If not, it's too bad.

Anyway, I wanted to get your permission to quote one of your posts verbatim for an article I'm writing. If you're interested, I'll let you know the details.

To help with the anonymity barrier, I can tell you that I'm a regular old MT grunt currently working for Keystrokes, but that has nothing to do with my writing.

Thanks,
Nancy
Search this board and MT Stars
some posts about them not long ago.  Don't remember it being good, but then don't remember much any more.
Do I have this right? MT Stars now supports offshoring?
In reading the revised front page, it appears that, even though staunchly against offshoring, MT Stars now promotes advertising of offshoring companies?  I just want to be clear on this.
If you Google MT Stars.com on this pg with Axolotl in there
s
I wish I had paid attention to MT Stars
I read all the complaints about OSi on here and accepted a job with them anyway which was the biggest mistake of my life.  Then after I was hired they came up with the weird holiday policy.  I will be eligible for the holiday pay because I am past 6 months but since none of those days are on my days off I have to work every single one of them and if we run out of work I won't get paid extra - - - - - but I definitely have my applications in elsewhere so I hope I will be gone in a few weeks.  I truly truly hate this company and never look forward to starting my shift.  And the posts on MT Stars were right about the Q dept.  Everybody says something different and their emails are full of errors including the manager's emails.  I don't know how they hire some of those people.  This is a big mistake.  Don't even think about applying for this company.  All the bad things you read on MT Stars are true and I really wish I had paid attention to them.  Also I keep getting put off about my hire bonus so that is a bait and switch tactic too.  They don't intend to pay it.  I can see clearly now and I am P*****   that I did not pay attention because I consider myself warned a long time ago. 
I applied with them before checking with MT Stars...

but their offer was so low-ball I declined, after taking their rather rigorous and pain-in-the-neck test.  Then I remembered this board and started reading... and thought phew, I dodged THAT bullet! 


I have one. I am professional Stars poster.
x
I think MT Stars is an excellent way to check out - sm
a prospective employer. In most cases, it's the only communication we at-home MTs have with each other. With the ability to read and assess for ourselves the pros and cons of MTSOs discussed honestly and openly here, we have a better chance of finding the right company.
Never heard of stars and apples
I believe there is a threat to lower pay, although I've never had low scores to find out. I have never heard of stars and apples. I've been around over 7 years and QA has always been about numbers.
pg 4, company board, here on stars

At least one person got fired, supposedly.


But I thought MT Stars does not give that info out- how could they get it?
nm
Use the Google search bar towards the top of the MT Stars site
Make sure that -mt stars- has a dot beside it. Type in the company name and do a search.
Tons of stuff in the archives. Use the MT Stars
search
I'm grateful for MT Stars but wonder if staff or mgmnt
nm
rudeness... it's really what I expect to see on Stars these days.. n/m
x
Well since MT stars is global you will see Spheris, Medquist, Diskriter, etc. posts sm
so if your going to be unemployed because of offshoring that is to bad. The majority always think of India when it comes to offshore but the Philippines, Australia, Europe, etc. also transcribes.
Why Google web? Compile a Stars company-specific list.
Immediately above the first post about 'Dictation 9 cents' whatever, and next to the 'Post New Message' button is a Search box. Use that one and get what you are looking at - only company specific. Why go outside the source? this is much easier.
Nothing will change unless we make it change..SM
As long as we accept the exploitation that this MT profession has reduced us to, it will keep going on.  The top of this is the outsourcing.... well, get your legislators involved....better yet, the MEDIA.  How many patients know their private medical information is being outsourced to halfway around the world? The squeeky wheel gets the grease.  Do the patients know that their info won't be sold by some unscrupulous MT (halfway around the globe) to insurance companies, etc., making all this Medical records privacy a joke. It's not just our T-shirts being made in other countries; it's our most personal, private medical information, of which the public is not being made aware of.  Not to speak of undercutting out profession to the bare bone.  Granted, most US MTs are willing to work below market wage just to have a job, especially in economically-deprived areas, where outside jobs are scarce, and kids need to be fed and mortgages need to be paid.  MTSOs know this.  I'll bet they'll be the first to lobby against any action against outsourcing.  (Wouldn't you be...if you got people to work for pennies while you're raking in the big $$$'s ?  Still, notwithstanding the outsourcing problem, we're still going along with all the BS...working for pennies, whatever the client wants, he gets... ever notice how all of the MTSO flak seems to be re. unpaid work...mostly, demographic issues we're not even paid for... bec. It has to be done.. Part of the job... The client put the wrong info but we have to correct it...all unpaid work.  Just give me a job with nothing but straight transcription, w/o the unpaid/demo. flak..I'll take it even at the present, absurd pennies-per-line state of the profession.
been there, done that. That's the policy.
nm
Yes, they have a policy on
employees posting on forums.

If you post on a forum, you are not supposed to talk about the company in any form. You are not supposed to visit sites like that on their computer either.

If they catch you at it? Termination. They have that right, whether we agree with it or not. You need to look at the employee handbook.
I had a policy that was better than what
most companies offer.   There are many companies out there and each agent can have a different premium for the same insurance.  I was able to get the same insurance I had with DH company for about $200 less and it was very good insurance. 
Policy is that you must use PTO (sm)
but this will depend a little on your supervisor. If she knows your account's been low anyway, and you've documented your out-of-work situation through the Community page, AND if you've shown some willingness to keep checking back in case work becomes available, she might be more flexible with you.

I can honestly say I've found my own supervisor to be excellent about this, especially during the summer slowdowns.

Of course, it's hard to keep checking back in if you have another job to get to! Congratulations, by the way, and best of luck to you.
This is my new policy too. SM
I am also a CMT and from now on, I will require pay info and insurance info up front.  No testing will occur until this information is given.  I am also a CMT, I have that to back up my skills, there should be no question that I can do the job.
That has been the policy for the many years I have been at MW. sm
Near the beginning of the year we are asked to decide which holidays we will work and which ones we would prefer to have off. That gets submitted to your team leader for approval. The 6 are Memorial Day, July 4, Labor Day, Thnxgiving, Xmas, and New Year's. You must work 3 of those.
MQ notice policy
I am leaving MQ (Columbus office), have accepted another position. Does anyone know MQ's policy on termination. I would like to be nice and give them 2 weeks, but if I do, are they just going to tell me goodbye and no more work? I'm an SE, so I could just wait until I start my new position, then fulfill my SE lines at night for 2 weeks.

Any input appreciated.

Thanks.
But from the posting policy above it says...
Third -- No company-specific information, i.e., account names, privileged information, posting of internal memorandums/communication, etc. Company names themselves are, indeed, permitted. Do not name specific accounts or copy/paste the memo that made you upset at work.

It says company names are permitted....?


I believe they have changed the policy about (sm)
bonus lines for reaching next level. 
You can get a private policy for less than that and probably
better insurance too.   At that price I don't think they are absorbing any of the cost, so it really isn't a benefit.  
I'm looking right at the policy: 16 hrs a week.
Go take a look.

MTStars Ad Policy
That USED to be the policy - but according to the www.mtstars.com homepage:  The hands of time cannot be turned back on the widespread transfer of information globally and as of January 1, 2006, MTStars opened itself up to include the global environment. MTStars limits this only to allow US Transcription Services that outsource offshore to post open jobs seeking US QA Editors. DIRECT offshore posting, communication, solicitation is still prohibited.  Translation:  Only companies that are BASED offshore are not to advertise through this site.  Hope this helps!

Get a private policy. You s/b able to get
a very good policy for half that.  Call local agents in your area and get several quotes. 
New policy on Spi account
They just sent out a memo on one of their accounts that getting a date wrong in the demographics is written up first offense, second offense is 3 days off without pay.  How's that for incentive?
time-off policy
I have been there 2.5 years and now they are saying EVERY time you are away from your computer you have to enter into HRO and you only get 2 flexes per month.  Well, I have kids and somtimes they take more time than that.  They suggest I work a different schedule, but that would be at night and that is when we are all home and I don't want to work then.  I have big issues right now and I'm looking elsewhere.  Thanks for letting me vent!! 
RE MEDQUIST PT POLICY. sm

Someone was inquiring about MQ PT positions.  We received a letter on this a few months ago and this is directly from that letter. 


Effective 10/01/2007 Regular PT employees will be required to work at least 24/hr a week.  MTs who cannot commit to a work schedule that provides for a minimum 24/hr per week will be reclassified as Flexible PT.  Flexible PT employees are rquired to produce weekly minimum of 2,000 lines and minimum 100/hr.  The number of hours worked is determined by the employee in conjunction with his/her supervisor based on workload availability.


Hope this summary is helpful to those who wanted to know.


Why not just get a private policy? Unless you have
pre-existing conditions you can get your own policy that may be cheaper than what you can get through work and then you aren't tied to a company for insurance only and you don't have to worry about a lap in insurance if you change jobs. 
Honest is the best policy!!
I have been going through company after another that continue to hide the truth about their accounts.  For example, ATSI is posting again for a large hospital account.  Guess what!!  The recruiter did not tell the truth.  They hired MTs and guess what, when the MTs got a taste of that large hospital account, they all quit and ATSI is posting again for the same hospital.  ATSI is paying 8 cpl for this horrid, horrid hospital account.  Plenty of gastly ESLs with samples emailed to you.  You cannot pull any prior reports.  Why not tell MTs the truth, offer them more money to work on these accounts and allow them all the time in the world to get to know them. Why keep posting advertisements and MTs take the bait, when they find out the truth they quit.  Honesty is the best policy, why not give it a try.
If you own the company, you set the policy. She's not

telling you how to vote.  She's telling you how she's going to vote.  So what?  People whine to much! 


Send out an email of your own, see how it flies.  And if something is said, then you can simply say you thought it was okay because the manager or owner did the same.


 


Holiday policy/pay is...
that you are scheduled to work the holiday if the holiday falls on your normally scheduled day, unless you have requested off previously and had it approved. You will receive holiday pay for that day.
Is it possible it is the companies policy? s/m
I have worked for certain hospitals in the past as an IC and they put a limit on the purchase agreement of like $30,000.  Once that $30,000 ran out, then it had to be renewed and if they did not have it in the budget to replenish it, then you were out of work.  I saw this happen last year to a friend who ran out of work the last 7 weeks of the year, just before the holidays.  She ended up subcontracting through another company that worked for the same hospital for those 7 weeks as they had money left in their purchase agreement.
Honesty is not the best policy?
I had an interview with a company who I know is hiring yesterday and when they asked why I left the company I was with, I was honest with them.  It was a simple error on my part and all of a sudden the mood changed in the interview and they didn't have anything right now...try in a couple of months! It doesn't pay to be truthful any more, I guess, but I'm not so sure I would want to work for a company anyhow who doesn't feel it is worthy of taking a look at me, even though at times I may have flaws.
There is always a company policy on
this in most companies, but very rarely enforced.
It isn't company policy....

nor did I say that, Jan.  Once again, you are being rude. 


The MTSO simply prefers to have MTs working for them that they know are excellent by personal reference.  The pay is outstanding, so they expect a lot.  In my experience, there are very few top-notch MTs these days, so why would an MTSO spend time reviewing hundreds of resumes when they can simply ask their current top-notch MTs for referrals?