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Serving Over 20,000 US Medical Transcriptionists

Softscript productivity, etc.

Posted By: Flybabymt on 2009-06-25
In Reply to:

I was looking on here to see if anyone had any suggestions about improving productivity with Softscript.  I have been there 3 months and am now literally working 12 hours a day because of the things that have been mentioned; the time spent looking up account specifics and physician names, or trying to get a question answered.  There are a few good people there though, and I was hoping with the addition of Brenda Hurley maybe things will get better.  I am an ex-MQ'r and the biggest advantage I see with SoftScript is that they do not change your accounts from week to week.  I have had the same 2 for 3 months.  I have 13 years experience and they did give me a little better wage, but NOTHING CLOSE to the 12 cpl I got with the first MSTO I signed on with many, many years ago.  I'm afraid those days are gone. 


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Productivity
I work on Bayscribe and do 2000 lines per day routinely, sometimes 2500. I know many MTs who do this on various platforms. I think it has more to do with years of experience than with platform used (although I must admit I loathe DQS). Please don't worry, your productivity will increase over time.
Productivity of MedRite
Anyone experienced with MedRite?  Is this productive for the MT or time-consuming.  Thanks
escription productivity
How well eScription works for you has a little to do with how efficiently you navigate around in the report and a lot to do with the dictators and how well the program types up the report in the first place (meaning, does the report need few corrections or a lot?). This depends on how well it was trained on the account in the first place. If it was trained on the account by a relatively small group of good MTs then it should work pretty good. Productivitiy also has a lot to do with the dictators themselves. If you have a super slow talking doctor that you could type as fast as listening to, then that will hurt your VR productivity. If you have a doctor that jumps around a lot and confuses the program, that will hurt your VR productivity. If you have a clear doctor who speaks fast and eScription spits out a pretty clean report, then that will help your VR productivity. How well eScription does with any particular accent of any particular doctor depends a lot on how well it was trained in the first place by the MTs. If the MTs were able to understand the doctor and give a solid report then the program will learn well and probably do well. If not... well, you get the idea.
productivity takes time

start with easy stuff


a history of   aho


ti  there is


tin there is no


tine there is no evidence


tineo there is no evidence of


neo no evidence of


grno grossly normal


geo gross evidence of


radh  radiograph


 


MT Productivity of system used by Wedmedx

MTs currently working with Webmedx, please respond on your productivity with the Webmedx system.  I would greatly appreciate your response. 


Also, would like response on sound quality.


Thank you very much.


Hard to get your hours in and keep productivity up
To get a decent line count, you have to clock out when you're not transcribing. That means clock out for EVERYTHING not transcribing.

The result is you're writing/responding to email off the clock, studying account specifics off the clock, etc.--in other words, doing a lot of work off the clock.

This keeps your line count okay, but it also makes for a very long day. It's a real catch-22. If you get a good lph, you probably didn't make the hours or put in way more than your required hours to get there. If you made the hours, you probably didn't make the lph.

Sound quality varies. Have some lousier ESLs with Webmedx than a lot of places.

Software is good, aimed toward MT productivity, but for the reasons mentioned above, this may be a moot point anyway.

Look at the archives. It's interesting to see the wave of interest over various companies. Seems Webmedx is rising in interest once again. Take a look at the opinions a while back, though. You'll get a clearer picture if you don't just go with whomever is popular at the moment.
How 's productivity working in this compnay?
xxxxx
I did ask that, it would increase accuracy, productivity, TAT....sm
She took me off one of the two clinics so now I only have about 35 docs and maybe 10 specialities, but I believe this is only temporary since I am having trouble familiarizing.  I just get the impression that I am not up to par where I should be and I'm surprised, as I'm a quick study.  And to pour salt in it, my two QA people on our Messenger List notated next to their names yesterday that they were typing ___ and listed my account name.  These ladies only type when backed up.  So I think I'm bogging them down:(   I feel so inadequate, and for less than 8 cpl.  Oy.
productivity...long message sm
Wow, congrats on 10 years of experience, a great schedule, rare interruptions and very good work habits! Sounds like you should have no problem being more productive! It also sounds like you just need to work smarter not harder. Let Word do more of the work for you--use simple macros (page setups and jumps), autotext (templates and normals), autocorrect (long strings of text, single words with suffixes, special function codes e.g. semicolon and the ALT+ keys), autoformat (quick bold/underline), try to stay away from the mouse (use KB shortcuts), resist the temptation to go back to fix typos on the fly (but remember to spellcheck!), take a quick break every hour to stretch and drink water, set two timers--one for how long you plan to transcribe before your next break and the other to limit your referencing time or Internet playtime--5-10 minutes max? (i use CoolTimer freeware), set payroll/weekly/daily goals, temp save frequently, proof 1x, leave blanks if you must (you have nothing to prove and nothing to gain by dwelling on the difficult!) Hope this helps! =)
Here's the productivity tools site

https://secure.bayscribe.com/expander/


I wish I could help you with transferring the expander, but I can't.  MIne doesn't work in Bayscribe (I use Stedman's Smartype) so I type it in Word and then cut and paste into Bayscribe.


Good luck with your expander!


Question re: your amazing productivity
I have read a couple of posts now which stated that working with Chartscript decreased their productivity tremendously. In all my years as in the biz, Chartscript is all I've ever used and it makes me wonder if that is contributing to my lack of productivity. Also, I am interested as to where you can work to make the type of line count you have - I think I'd throw myself a party every day if I reached levels such as that!!
How is MW's MeriT program as far as productivity goes? just curious

easy to learn, but not good for productivity
.
WHAT IS UP WITH SOFTSCRIPT
Okay, pay late CONSTANTLY.  ABSOLUTELY no communication from anyONE.  What the heck is going on.  I am RUNING while I still can,  QA SUCKS.  ANYONE ELSE HAVE THESE PROBLEMS OR JUST ME A NEWBIE?
Softscript
I also worked for Softscript awhile back but never had a problem with the paychecks, they were maybe a day or two late here and there.  I just got tired of being on different accounts.  I think one should have one account and get fluent on that with the same docs.  It is more productive for both the MT and the company!!   But I am EXTREMELY happy where I am at now, which is Keystrokes!!!!  THAT COMPANY ROCKS!!!  Woooo Hooooo
Softscript did it to.
Twice in 1 year and got away with it SO far.
SoftScript

Unless you have worked for all of the nationals out there, how could you possibly know that SoftScript is the worst?  Perhaps in your experience it was the worst.  How many nationals have you worked for? 


Anytime a company changes the way they count lines, complaints end up on this board regarding that company.  As far as stealing lines....I would imagine they changed the way they count their lines and this is not okay with you.  By all means, you have a right to feel that way.


I have worked for SoftScript and as with every company, there are problems but I have also had a lot of positives come from working with SoftScript.  I have been doing transcription for 25 years and in my own personal experience, they are no where near "the worst" to work for.


SoftScript
Anyone been recruited by SoftScript?  They hounded me to take the test, which I did, saying that they were in dire need of transcriptionists because of all the work generated by Katrina.  I tested, was notified that I passed and then never heard another word from them.  I have been emailing but to no avail.  :-(
QA for SoftScript?
I've read the messages here, both good and bad, about SoftScript, but has anybody done QA for them and if so, what was that experience like?
softscript
sorry that was MT

softscript
sorry that was MT

SoftScript QA
Can anyone enlighten me on this company?  Considering applying for QA position. 
Softscript
Please Email if you are now SoftScript MT and would care to share with me how you like the company.  I am considering employment with them.  Thanks. 
Softscript
Can anyone tell me what type of benefits they offer.  I cannot seem to get an answer.  I am a single mom of 3 children and desperately need benefits.  Any information would be appreciated.  Thank you.
softscript
they pay about 0.085 cpl (at least for 3 yrs experience). lots of ESL and junk american-speaking doctors. lots of editors which could be a good thing (or not) (reports are corrected one way by one Editor and another way by another editor) causing reports not be consistent
SoftScript
Don't work for SoftScript. I tested, they said I did excellent and I waited and waited for a call back and never got one. I called them and they promised to call me to start work but never did. Their ads are false...they're just collecting resumes. I spent over 2 hours testing with them. So, be careful.
S/B OSi and SoftScript, as they
x
softscript
whazzup with softscript??? cant seem to get my line count up they keep changing my accounts when i do and give me Dr. asplkgabppsdkgiapdofnb every time.  evidently this is not uncommon.  glad to accept a new position today!!!!!!
softscript
sure...if you like changing accts, ESL, and lying on line counts SoftScript is the place 4U. they promised bonuses that never came, line counts kept decreasing, etc. impossible to make $$$
Softscript.
nm
SoftScript
I have been working with them for 8 months. I have read the archives of this subject and have not experienced any of the problems that the former employees have mentioned. So many people have come and gone in the 8 months that I have been there that it probably might seem like a totally different company by now.
Softscript QA

I think they start QA out at 5 cpl now, but it could be 4 cpl.  They do pay for spaces.  They do not pay for headers.  There is always plenty of work (I have never ran out in nearly a year).  Unfortunately, I do not know anything about their benefits. I know they are currently looking at some better plans.  There is no dental plan as of right now. I know they have medical but unsure of rates.  They have paid holidays.  They do require you to work a schedule which must include 4 hours on on the weekend but also with a schedule you must do X number of lines per day, usually not too hard to reach either.  I like their software as it uses Word.  You can check your line count in Word by dividing characters with spaces to get your line count for each document.  There does seem to be several accounts with heavy ESL, but only 1 or 2 that I have found that I would like to shoot if I had the opportunity.


 


Hope this helps!


SoftScript
I currently work for them, have never been out of work, their software is easy to use, checks are always on time. Since I started with them I know they have grown more than double in the last 2 years. With any company there is going to be growing pains, but you the MT never feel it.

I will say if you cannot maintain 98% accuracy with them you will not be happy. Those that are complaining are the ones who could not maintain 98%. Think about your family and the person doing their medical reports, would you want them transcribing with a less than 98% accuracy?

Let the complainers complain, try the company for yourself.
SoftScript

I agree with FelloMT.  It is very rare that I run out of work.  I have NEVER had a late paycheck.  Sometimes there is a lack of communication, but for the most part, I have enjoyed working for them.  I also agree that their platform is very easy to use.  They also try to be accommodating with the accounts that they assign you.


I never quite understood all the negativity about them.  I have been with them for a year and really don't have any complaints.


SoftScript
My advice:  Don't go there!  I managed to work for them for about one year and then just couldn't stand it any longer.  There were many, many very bad dictators and I thought their system was very cumbersome and time-consuming to use.  I almost never was able to achieve my line count , 300/hour, which I can easily do now. 
softscript
YUCK..... I worked for them briefly... TERRIBLE experience
Softscript
I have been with SS for almost a year and haven't had any problem with them. The post below says that if you work the schedule you commit to, they will leave you alone. That is completely true and not at all unreasonable to ask - actually they've been really great about letting me switch my hours around a bit here and there for appointments and such.

Another thing they ask for is accuracy, also not unreasonable.

This is the only company I've worked for, so I've also only been an MT for less than a year, but I've kept my accuracy up enough to be moved into editing, so there is opportunity to advance there. There are the occasional nasty emails, but they are directed to those who don't work what they committed to working. You need to be able to blow that off.

I think anyone who has had a negative experience with the company would have to be someone who doesn't work the hours and/or cannot maintain accuracy.
SoftScript
Maybe you THINK that those of us who left the company couldn't work the hours or could not maintain accuracy - think again. I worked 18+ hours a day for that company, my accuracy I dare say is impeccable (did I spell that right? LOL), and worked there for 2½ years. I was left alone for the most part, but after awhile what they were asking of me got the best of me and I walked. If you can put up with that company, more power to you - you're one of the few. If the CEO gets into your life, start praying.
SoftScript
You and I have no idea how many others have been offered management jobs shortly after being hired; I was one of them. The downside is after a couple of weeks I was demoted in a conference call with no forewarning....talk about being blindsided ....BEWARE
SoftScript

Eeeewwww!


Softscript (sm)
Does anyone here know if SoftScript will work with satellite or ISDN, and if there is anyone there I can contact to ask. Tried their website but it seems like they want MTs to apply online before contacting them any other way. There's no point in wasting time and effort if my Internet is imcompatible with their system, IMHO, and as so many companies are not compatible with my Internet connection, I'm hesitant to apply. Some information about them would be very much appreciated.
Can anyone tell me about SoftScript?
x
Can anyone tell me about SoftScript?
Be careful of who you talk to via email (at least), as the owner and his manager read these posts each and every day, and answer as if they are MTs. The owner and his manager are sneaky, so just be careful.
SoftScript
Run away as fast as you can!!!
try SoftScript
I know a fellow graduate who is in Canada and just went to work for Soft Script as an IC. Good luck!
softscript

Anyone know anything new about softscript?  I have seen all the old stuff and just wondering if there was anything new going on.  Thanx


softscript
Anyone have any info about softscript?  I am considering a position with them but have read some old stuff that didn't sound very good!  Any new news?
Softscript

Does anyone know if SoftScript sends work offshore?


SoftScript
Anybody know anything about SoftScript?  TIA.
SoftScript?

Anyone have any solid advice on this company, good points vs bad points?  Need to make a decision soon.  Appreciate the assistance. 


Anyone considering SoftScript should know
you will have to provide your own voice player.  I was offered a position but not told that.  They had me complete all paperwork and then waited until the day of training to say I had to have ByteScribe, Express Scribe, or highly recommended StartStop to play the voice files.  Express Scribe is a free download, but StartStop's price is $189.  When I downloaded Express Scribe, it wasn't compatible with my Infinity USB pedal.  Beware before you accept a position.