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Spheris will most likely assign you another account.

Posted By: nm on 2009-07-28
In Reply to: Spheris...no work - Should have listened

nm


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then that account will disappear and they'll assign another.
nm
Spheris' "Big Account"
Would that big account be some CHS hospitals?

Spheris has Indian MTs working on every account. This should
xx
Spheris? Word has it one more account was totally outsourced. Sigh

been with spheris 4.5 years, easy platform, good clinic account
nm
how horrible but Acusis/DRC outsources to India, just what Spheris will do with that easy account. n
,
assign jobs as in....?
Is this the person that assigns all the crappy stuff to the more skilled MTs and gives less skilled ones the gravy? Hope its not my company.
At OSi, we don't actually assign out work
We only reassign a job that someone has started and lost, sign off a job that's been completed but the voice didn't sign off propertly, etc. We do not assign jobs to people. They have certain work types in their profile which is set by the coordinator, and then these work types download automatically, in order of target turnaround time, to the MTs, including to us. We cannot assign all the good jobs to ourself or to any buddies we might have. It is easy to tell jobs that are specifically assigned and we would be questioned as to why we are assigning out jobs if we tried to pull something like that.
Does DRC assign specific worktypes or do you sm
get a regular account like with the big nationals?  TIA
Assign doctors and eliminate cp. I know, I know, it definitely would take some
additional managerial involvement but IMHO it would be a w/w situation. Happy transcriptionists, more dollars, happy happy happy
at osi we assign jobs based on tat
.
Can you apply and ask for 1 particular office or does MQ assign you per the need at the time? Used
,
Any companies out there who assign a specific group of

dictators instead of accounts with hundreds of dictators?  TIA. 


for me it was show me the platform, then assign 2 esl and 1 neuro.
nm
Are there any companies that assign a certain amount of work per day
Instead of having to pull from pool? PLEASE  -   PLEASE    -  TELL ME! 
companies that assign a certain amount of work
Princeton Transcription out of New Jersey assigns work according to how many minutes of dictation you want a day.
Is it usual for company to assign specific jobs?
I'm just so frustrated right now.  I've had some jobs assigned to me that are from one of my backup accounts, not just one but many, and many ESLs, which has really brought my line count down.  I know I have to just deal with it, but I'm wondering if this is a normal occurrence.  I got hired under the idea that I was on a low ESL account, which my main account is, but not the backup accounts.  This doesn't happen all the time, but it is happening more frequently now.  Do I have a reason to be frustrated with this, or should I just get over it and accept it?
I still feel like a team player of Spheris, as the shackle scars are still on my legs! Spheris was

Micromanaged to the microsecond, or ms!  Horrible. And part of a team?  Total opposite - part of a team as in prison.


Don't imply you're worried at all. Just stating fact that Spheris does NOT allow a Spheris MT
work concurrently for MQ - no exceptions.  MQ, on the other hand, does not have the same feelings as Spheris.  Just all I had to say so that MTs aren't misled into thinking they can do the same "legally". Even went to the ropes on this issue with Spheris, as I was professional as well, and wouldn't share info, etc. The point they raised was that MQ is their direct #1 competition, and if I was typing for MQ and doing great work, that was in direct conflict of interest with Spheris' best interests.  Guess which one I obviously stuck with!!
That account in Texas was not a MQ account. They did not use DQS on that account until KS started.
They are moving 3 other accounts to DQS between now and January 1st. I asked. The MQ accounts they have gotten in the past did not go to DQS. I followed my old account, which is how I know, and it was Meditech. The account is still run by KS and is a big account too.
Thank you, Spheris recruiter! Anybody wanna place a bet that there are lots of Spheris
HELP WANTED ads on the job board?? So funny!! Out of the blue, Spheris, we love you!! Lets all run and apply NOW!!
I also know Spheris would fire you if they knew you worked for MQ. That is a BIG NO with Spheris!
nm
If the bill is currently in limbo, why would they assign the same bill number to another bill?
I'm not trying to argue with you here and I think that outsourcing is a very important issue that needs to be addressed by congress.  What I'm saying is make sure you have all the correct information.
Repeatedly told another new account would come soon, but it never did. In fact, our slow account is.
everyone else's backup account. What a disorganized mess.
Spheris - any spheris employees out there care to s/m
comment on the new Cornerstone platform, good, bad? Will we all be going to SR on this? Thanks.
Then when we MT's are **thrown on** an account because of lack of work on our account

What is so hard to understand about that? 


Then we have that account info filed away in a folder in our Outlook Express by name of account and can look at past emails sent out regarding that account.  Not fun to be tossed on an account that you have never seen NOR ever received an email on.  Sounds like business to me. 


You are wrong about the account. KS dumped the account for several reasons. sm
It happened quickly and was unexpected but it was really for the best. Keystrokes does not string people along or lie to you. After being with MQ for too long, I am happy there, although it is not for everyone.

I really would give them a call as the other poster suggested. That whole situation was a nightmare for everyone including management but the account pulled a fast one on them.

I have the facts on this because I have a good friend at the hospital and what she told me matched what my manager did.

I know that they are trying to give more when so many companies are giving less and taking away more.
My account has lots of work..ask for another account/nm
**
The account I am on only requires 1200 lpd. Maybe it is that particular account. Ask them if they
have a lower one. Doesn't hurt to ask. I do anywhere between 1200 and 1800 lpd. Sometimes it feels impossible to do 1200, sometimes the 1800 is quick. Depends on the doctors and the day for me. I do average 15,000 per pay period though, which is 1500 a day. Not impossible by any means, and I never go over 40 hours a week. Most weeks, I am closer to 35 hours with lunch breaks and life.
I think it depends on the account. I have one account that pays sm
$2.25 for specials and one that pays $3.50. I was on one previously that did not pay them different at all, but they were all short and mostly PICC line placements.

I worked for a hospital that went to KS and they were not charging extra for the specials. I know what they charged per report, and there was no way they were getting rich on the difference after taxes and all that. I was suprised. I was in on the bid review and the average to charge was between $1.75 and $2.75 per report or 0.13 and 0.15 per line. There were 15 companies that bid on the account, and all were within those ranges.

I went to KS about 6 months after the hospital outsourced to them. When we were displaced, I accepted a different job in the hospital and hated it.
That is not true. It varies from account to account. I have
several internet accounts and on some you do have to input the patient information.
I know the account. It is "hybrid" account that is a version of sm
Meditech that is a cross between Meditech Magic and Client, more like Client than Magic. I have been on it since October now do 1500 lines a day; it took me a week to get up to speed but they really helped me. I only know which one because my lead told me that they are adding 10 people to it because KS is getting the whole thing now, only doing 1/2 before this. I love working for Keystrokes :)
Account wen to speech from almost the beginning of the account --
Don't like ExSpeech at all.  Very bulky and cumbersome.  Much better editing programs.  I prefer to straight transcribe on ExText.  Pay drops horrendously.  But wave of the future for MT's.
The account I am on is internet only. I think it depends on the account. nm
nm
My main account must have been an overflow account. We would
go several many days of the month where we could not pull work, so we all had to go to secondary accounts and there are very few accounts that could absorb the extra people. 
Our account is an acute care account
We are low on work too and have been for almost 2 months.  We know what is happening to our work though as our supervisor admitted that the work is going overseas.  Even though we have 24-hour TAT and we are transcribing reports as they are dictated, they still insist that the work dictated after 7 p.m. has to be sent to the offshore service.  It makes no sense to me as we have coverage starting from 6 a.m. and throughout the day.  I think it all comes down to bottom line and it doesn't matter if we have work or not because it's cheaper to send it overseas. 
My experience with Spheris isn't bad at all. I have been with Spheris sm
6 months and already have 40 hours PTO. I was shocked.  Spheris is a  great company.  After 90 days I did get my sign on bonus and didn't even have to ask.  There is soooooooooooooooo much that Spheris offer I wasn't even aware of.  I am so glad that I didn't listen to the negative posts on this board in regards to Spheris because I am a happy camper.
but hoping from account to account
without learning the accounts I am on will not help my line count, or help me.  I need consistency in my work.  I was told one thing, and am getting something totally diffrent.  I know most jobs will be slow, but I was told one thing and now have to do something else.  There is no work on a daily basis.  I am a newbie to this field. I have a chance to work somewhere else stable.  Sadly,  I have to take my chances else where.
Maybe it differs from account to account
It seemed to me that I was getting my lines quicker on the new system.  But that is just my opinion.  I am sure that it differs from account to account. 
Yes, jumped from account to account
Constantly rude office staff (especially payroll who often made mistakes).  Poor technical assistance.  Poor support on accounts.  Very slow to reply to problems.  Like to lay the blame for problems on an account with the MT instead of poor training and support by the office. 
Yes that was the account I was on and it was GREAT account...sm
So if they are going to mess several things up: 1) Pay for their employees, 2) Losing a big account like that one, 3) Hiring supervisors that just wanted to chit-chat and lose production then I would think that is NOT a company to go for. But I had to learn it the hard way - having my payday be weeks late during Christmastime. But I gave them the benefit of the doubt for 2 more paydays - they were late also....
The account I was on was ALL ESL. They were paying me 9 cpl, but the account was so bad, I
never made any money.
When you get switched from account to account
it makes it very difficult to attain their 12,000 line requirement. If you don't make your line counts, you get moved to part time and lose your benefits. If you are already part time, you get your line rate docked. In order to prevent this from happening, I used to have to work more than 40 hours a week. It seems that this is their goal...to keep everyone from having benefits...instead, they are losing their MTs. I was staying at OSi for only 1 reason and she seems to have fallen off the face of the earth. I am most definitely looking elsewhere. I'm gettin while the gettin's good!
What account or type of account are you on? nm

OT is based on account. One account may
run dry, but another is overflowing. OT is requested for that specific account probably for hte MTs covering that account as they are the ones familiar with it.
For each account is a different set of account specifics.
I left WMX due to consistent lack of work despite 3 accounts.  My current company gives a primary and a secondary and there is enough work on one or the other to get my lines and then some.  Still 2 different sets of account specifics, but only 2.  Someone posted they had 15 accounts at WMX and were still out of work.  I didn't work for MQ, but sounds like the same situation at WMX. 
Thanks! Yes, the account is ExText, so we would be on the same account. sm

They are still hiring if you change your mind. 


Also, I am working part-time for Encompass.  The account I am on also uses ExText, and I would not hestitate to recommend Encompass to anyon either.  I feel fortunate to have found 2 great companies.


If you want IC work, I am also still working on a limited basis for CardioScribes.  It is just cardiology transcription and the work is easy.  Their platform is Wordscript, which is a Word-based platform, VERY easy to use.  However, I really prefer employee status now, plus with the above 2 jobs, I will be making about 1 cent more per line plus having benefits and my taxes taken out.


If you go somewhere else, or if you decide to stay where you are, good luck! 


Does it have to be an account your manager has or any account? nm
,
MQ vs Spheris
I worked for MQ about 5 years ago. I wouldn't recommend them. Not enough time to go into it. I understand things may have changed, but I still wouldn't recommend them. From what I've read on boards, they haven't changed.

I've been with Spheris for almost three months now and I really like it. I'm making good money working Mon-Fri and I'm not getting hounded by a supervisor for petty stuff. I enjoy working for Spheris. I say, give them a try!
Spheris is

Spheris is hiring for all shifts, PT and FT, acute and clinic.  I've been with them for about a year now and am really happy there, after having worked for 2 other nationals that I didn't have such great experiences with.

I'd be happy to pass your resume along to a recruiter, if you'd like, or answer any questions you have.  My email is carasoffice@yahoo.com.


Good luck!


Spheris...
They tell everyone that - not to say you are not a good MT.  But I was too, but when I reapplied, they said no - I think because all their new Spheris management is installed now, the ex-Edix management is probably gone (except those who fit in with the new regime), and they just don't want to be bothered with ex-Edix people.  Just my theory.  At any rate, plenty of us have posted on this board, so it is obvious that most if not all of us are not being rehired.