Thanks, Rennie, for answers in the chat room! NM
Posted By: Job Hunter on 2006-07-27
In Reply to: I work for Fast Chart. If you will narrow ... sm - Rennie
nm
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chat room
Does anyone ever use the chat room?
Thank you Rennie - I appreciate you taking the time to answer my questions. sm
But - all I can get is dial-up in my area. Also I cannot work weekends due to family obligations, but I appreciate the information and most of all your time in getting it to me.
K
I say to you, I have no room for ....
x
you obviously don't chat much
sd is said. Standard shorthand on chatboards. Why would something so miniscule and insignificant bother you? like I s-a-i-d, you have some real issues that need working on. I am not the one capping and underlining and bolding it, the stupid site is.
Chat, anyone?!
nm
Would like to chat with anyone
who has worked (or does work) for Opti-Script out of State College, PA. I am considering getting another PT job. Any information would be helpful. Feel free to email me or respond here. Thanks!
Not a lot of room for error
If you know the BOS 2. Then apply. If you don't. Do not apply. A very strict MTSO to work for.
I have a television in my room and
watch and/or listen every once in awhile and can talk on the phone and answers other in the room, can write and hear others and answer. It might play a part in VR because I edit, listen to others, watch TV and so on. I used to wear thick glasses, really thick so think my hearing was intensified to make up for that loss.
Elephant in the room - sm
One thing that never seems to get talked about is the fact that all of these national services and VR vendors like escription are involved in widespread databases which are ripe for hacking. The word privacy foundation says this is a problem in that medical identity theft can be as bad as general identity theft and can cause the victim multiple problems, one of which is being held liable for medical bills that aren't theirs. It seems to me that a contraction back to private local small networks may be the final outcome and that will effectively curtail escription's stranglehold on our livelihoods.
newbie chat
I don't remember how to do it anymore, but know there is a way we could set up our own group chat for the account on yahoo or here. Anyone interested? E-mail and I will see if I can set it up.
gros chat
Non, cher, embrasser mes grauau DE mais.
(sorry, no direct translation for 'grits' on Google Translator)
gros chat
Back around the turn of the century, my school offered had Spanish and Latin. I did four years of Latin. Besides, I think French makes you sound like you have a permanent sinus condition.
There is a restaurant near my home, run by a French family, and it is tres drole to be greeted with a bon jour and thanked with a merci. On the other hand, watching customers try to play along with their high school French is also quite amusing because try as they might, they just cannot get the staff to understand what they say. Que? Que? Garrison Keillor's skit about 'Cafe Berf ' is not too far off the mark.
Also, any request for something not standard issue is rudely dismissed. I was once served a chocolate mousse in a tall, tapering tulip glass so that the bottom 1/3 was inaccessible with the soup spoon I had been given. Might I have a dessert spoon? Non! An iced tea spoon, perhaps? NON! (he says, holding up the teaspoon) Zees ees ze spoon! So I calmly picked up the proper utensil (my mousse knife) and scraped the dessert out of the glass under his horrified gaze.
Gotta love 'em!
I use co. initials to take up less room so can post
x
Maybe you could rent out a room or two instead of working
3 full time jobs leaves no time for sleep! If I were in that position, I'd look into renting out a bedroom. In an urban setting, you could always store your car and rent out the garage (if you have one).
She was probably looking around the room for a candid camera!
That's so pathetic! Gawd, I hope she said NO and told them why!
Was this for ASR or straight MT?
Get real, the MTs IM each other all the time and chat sm
I talk with other MTs daily on IM and have never been told not to. You can talk to them outside of work if you get their personal email, have never been told not to do that either. They only limit you if you allow it. There is freedom of speech in the U.S. Sharing line rates is just stupid, it's your income and no one elses business, they aren't afraid of that. If anything they don't want people complaining about them, which is understandable - if you worked in- house and they heard you complaining all the time at a hospital, they'd send you to the door or have a serious talk. Why should an outsourcing company be any different. We are employees using their equipment plain and simple. As for them being like a Big Brother, get real, it's just a scare tactic for you to think they are watching your every move, they don't have time for that, they don't have that many people to do that and way more important stuff to do because we share them with the clients and they have needs too. You are just way to paranoid.
Heres the chat link....
http://careerstep.groupee.net/groupee/forums/a/tpc/f/1920085253/m/1280074683
Theres the link, duno why it didn't show up on the other page.
If you are running out of work, you need to chat w/your mgr. sm
No one should run out of work consistently; you should be trained on 1-2 backup accounts so that doesn't happen. On rare occasions, like holiday periods, I do run out during my shift and I do try to make up outside my 12-hr flex, or on another day off. It happens so seldom that I usually take PTO or unpaid time instead.
If you consistently do not work 35-40 hours, then yes you lose full-time benefits.
Amanda, you can use the live-chat (sm)
and they will help you trouble shoot. If you go to the screen for billing, you will see information there on how to live chat for technical issues. Hope this helps.
I don't get the constant chat about "overhired at Webmedx" - sm
My accounts are constantly running overtime. My STM is asking for OT on at least 3 accounts today and has been for the past month. If you are running out of work, ASK SOMEONE for more!
OSi has had a mass exodus so there should be plenty of room for newbies
x
She does not work from her living room. Why would assume such a thing? Why would it matter to you
do not post things that you have no idea about. If you have a problem with KS or any company, why not ignore it and move on? Why does it concern you?
How does a chat board assist an MTSO with nonpayment issues?
Just asking, not finding the correlation between the two, and clarification would be appreciated for now and the future.
Never said perfect. If it were perfect, there would never be room for sm
change or growth. What I was talking about was the continuous posting by the same people, over and over again, that is vague and destructive. This is not just about Keystrokes, this is about the posts for other companies as well.
I think that not every MT is a good fit for every company, and not every company is good fit for every MT. If this were the case, there would be very little job searching or hiring going on, only if someone retired or left the field or entered the field.
It is the outright lying that is so horrible. Keystrokes is a transcription company which means that we have the normal ups and downs that every company has in terms of slow and busy periods. We have been very fortunate to have very little down time due to busy and also new accounts.
If there are check problems, they are resolved. We all wish there were no problems and this is the biggest topic at manager meetings, but human error comes into play here as well. We have a new time recording system that should eliminate that, if the information is entered correctly from the MT.
If there are tough dictators on the account, it is not the fault of the company. It is the fault of the hospital that has them on staff, but you have to take the good with the bad.
If there are QA complaints, it is usually that the leads are too strict. The owners have said that they would rather be known for being too picky than too lenient, thus having accounts say the work is not up to standard.
If there is a reliability problem, it just might not be a good fit.
I know that if I were to take over recruiting and hiring (which I absolutely want NOTHING to do with), I would not take job hoppers. However, I have been told that you have to look at the hopping and why it has happened. A lot could be poor choices. That's why I will never be in charge of hiring, but I can control the MT QA and reliability once they are on my account.
There is still room for improvement, but improvement
has been made with the supervisor. I have found them willing to work with me on just about anything. They just can't give me work they don't have.
Answers
They do overstaff with incompetent people, run out of work, then lose accounts to other companies. They didn't care if I starved, so I left. My accuracy rate was near perfect. Don't know what their problem is.
Well that answers everything!
..
answers
Software is free, yes they have a word expander. They do not, however, pay for spaces and it is based on a 65 character line. The manager I spoke with and the hiring person were very very nice, but the training lady was extremely rude, short, and acted like it was just killing her to even set up training. It was because of the training lady I didn't accept the PT job with them.
Their benefits were okay as well.
Answers
Yes. I have a fairly steady supply of work. I haven't run out of work in a long time. A few years anyway. Sometimes it's low but I haven't completely run out.
As far as flexibility. They are pretty flexible as long as you don't abuse it and let your team leaders know what is going on. If you have to leave in the middle of a shift you should let them know when you are leaving and when you will be back.
After all, they still have to cover STATs and when someone isn't working when they should be, they will have to scramble to find someone to do STATs when they come up.
Unfortunately, they are tightening the reins a little bit on the flexibility because some people abuse it. I haven't had any trouble though.
Some answers for you.
StenTel is a franchise organization. Someone buys a franchise from them and then run it pretty much as they choose. When I worked for StenTel out of Springfield , Massachusetts (who designed the StenTel system and then began the franchise), the pay was low and work sporadic. I don't know of all of their franchises offshore or not, but if they do, then you can bet the work will be only the very toughest reports and nasty dictators. The office I worked for only hired IC status, but like I said, each franchise is run differently.
Answers
No equipment rental fee - new Dell with flatscreen (nice equipment) and they provide foot pedal. Need DSL or cable - they do not reimburse. All internet based. I do acute care, so don't know about radiology. Line rate for acute care is not the highest, but there is a good incentive. I believe the pay is biweekly but not sure (I am an employee of the hospital through Diskriter, so I get paid directly from the hospital and pay dates are different).
Some answers -
Part-time with them, I believe, is anything less than 32 hours. I don't know how they handle IC, but would venture to say they would not require anything of you the Dept. of Labor would frown upon. There are 2 platforms, one is Merit (very easy to learn and user-friendly); the other, I believe, is ExText, but I don't know anything about it. I do not know of ANY account they have that uses VR.
HTH. Good luck.
answers
I am new to the company, working on neuro, Touchtype platform, and seem to be pretty slow due to entering demographics, switching from screen to screen to enter and find information such as doctor name, patient number, etc, etc, etc. I was wonder if Vscript was better and it sounds like it is. Maybe I should ask them about that.
Are you on the east coast? I am in OK. Kinda' rainy here today.
answers
My supervisor is in Louisville. My account is in California.
I've never faxed anything to them so I don't know if they have a fax #. I pasted my resume in an email and sent it to them.
Good luck.
Two answers
Deventure - you don't buy anything. No contribution to retirement. No bonuses that I am aware of.
Thank you for your answers. Do you sm
happen to know the name of the platform (the software program)that is web based or what your Expander is called? Thanks. I am making up a list of maybes.
MORE ANSWERS
Precyse - OKAY
MD-IT - ?
OSI - OKAY
DDT Arizona - ?
TTS - NO PAY
Zylomed - ?
Answers
Precyse - OK
OSI - Absolutely NOT!!
All the others - Have no idea.
a few answers
Most of the stuff you have already read probably still holds true. Spaces are included in pay, headers are not. Pay depends on if you work part time or full time and your experience, etc. As far as I know, all accounts are acute care and they also have radiology. No set schedule, you just commit to a certain number of lines a day and you have to finish them some time during that day.
Answers for you...sm
5 cpl for editing. Very user friendly. The program counts lines and you can check this at any time.
no answers
I worked for OSi for a time, it has been a while now but I did notice that it was harder than heck to get lines there. I would have to type over 50 reports (clinic) to get my line counts in, at the company I am with now it only takes 20-30 reports to get my lines in for the day. I heard people say it in the past but when I asked questions I never got answers. So, needless to say I no longer work for OSI
Answers
Keystrokes:
1. Unicare
2. Depends on account (I use Meditech)
3. YES!
4. 1200 lines a day, 0.095 per line.
5. Very, very rarely. I have a back-up account but have only had to go to it twice, and once because they asked for extra help.
IMPORTANT TO ME: They do not send work out of the country. They care about their employees. My checks are correct and on time via direct deposit.
Answers...
Your current employ will remain as is. Always tossed around to different accounts. I have worked for another company (neither one of the aforementioned) and have never even been trained on a secondary account, let alone 9 or 10 others. There is money to be made!!
answers
When I worked there, the account I was on the demo information was almost completely filled in beyond the date of the exam, but yes, that is what is meant by too much demo info to fill in (pt. name, date, time, dr., etc.).
She's a great person to work for, Emdat is pretty easy to work in, and I think you could make decent money there as an IC if you wanted too, by using normals and a short-hand program, although the pay is on the low side, IMO. I went with my higher-paying second IC job because my MTSO offered me full-time work and I didn't really want 2 jobs at the time, but I'd go back if I needed too.
more answers
Their new platform leaves much to be desired. We can't look at old reports like we could the old system and as of yet can't even check line counts throughout the day. They are supposedly working on getting the line counts to work with the new platform AnyModal Edit, but they have been saying that for months. Right now they email us line counts the next day, but they are accurate. I was more productive on their old platform of CTS - so basically not terribly happy with the new platform, but it could be worse.
They are an honest company. Pay is accurate and on time. They aren't for everyone, but are worth giving a try in my opinion.
MDI-MD answers
I've been at MDI for a little over 3 years. My accounts have had a slow period this summer but not so slow that I could not meet my line commitment most days. You commit to how many lines you want to do in a day and can do them any time in a 24-hour period so you can't get more flexible than that. I've always been treated with respect by QA. I think the website says MDI pays 9 to 11 cpl. The only con would be on some accounts you have to use a C-phone or Lanier and need unlimited LD.
answers for you
Pay usually starts at 8 cpl if you need bennies, 8.5 cpl if no bennies. Not sure about shift differentials, as doesn't apply to me. Incentive for over 6000 lines a week is 9 cpl for only those lines over 6000. PTO starts at 12 days a year, to be used for sick time, vacation days, anything. They just started using MModal for their software for both typing and editing speech recognition jobs, it is okay, I thought the older program was better. Can't see old reports now. Have to copy and paste demographics, don't get paid for those. Report you see is what you get paid for, not Word-based, so doesn't look like the finished product. They use ShortHand v.9. New software is very, very difficult to be productive on and a lot of the MTs say they can type faster than they can edit the SR stuff. They are still working out the pay scale for SR, so now it is average hourly of what you earn straight typing. I think their okay, sometimes communication is poor. I would say they have to be better than MQ from what I've read. One advantage is they are flexible if you need to come on early, leave late, make up time earlier or later, different day. I would try them before leaving MQ though, they are looking for PT nights and weekends, might get you in the door to know if you like them or not.
Okay, thanks. That answers all my ?!!!
nm
answers
Medware. Dictaphone Extext is easy to learn and easy to use. No multiple screens to enter data. Very little downtime. Tech support issues maybe once a month or two but not often. I can fix many of my own problems, maybe once a week to reboot, etc. Lines average 275-300 on good days, sometimes around 200-250.
Answers
Base rate depending on experience, plus incentives for evening and night shift, weekends, QA incentive. Also we have a tier system. The more you type the more you make as you fall within the different tiers. We get 1-1/2 for holidays and overtime.
Answers...sm
I have a primary account but also trained on one other for secondary. There are a lot of instructions to keep straight on each so they don't overload you with too many accounts. Yes, I got a lot of feedback during training until they were ready to turn me loose without having everything proofed. (Maybe 2 weeks to a month, can't remember for sure.) In the meantime they would send an update about everyday highlighting the errors you were making. It did take me awhile to get my lines up just because I'm on the slow side because I don't want to rush and make mistakes, but I work enough hours to make the minimum line count for the pay period, so they've kept me around. The first month or maybe 2 you get paid hourly because they know your lph won't be that great starting out. I don't know about the insurance because I'm part-time. I know they offer health, dental, and now vision but I don't take any of them.
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