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Thanks for the kind words. See my Very Long Message

Posted By: Wise.MT on 2006-12-13
In Reply to: Sorry...I didn't know about no DD - FN-er

I've been in the profession a long time and I was actually surprised that I could not do the ESL and some of the other Docs at FN.  I've written twice about FN on this board, and I tried to give some of the positives, there were plenty of those too.  When I see how the MTs at some of the big nationals have to punch in and punch out, can't flex their time at the keyboard, have to use up PTO when there's no work available, get switched around without notice, I think FN is probably a whole other, superior culture to work in.  Experience is valued, consistency and regular production is appreciated, the line count as I have said in an earlier post is always correct, the checks are on time (so didn't really need direct deposit once I got used to waiting the few days it took to cut the checks.  My direct supervisor seemed to make assumptions about some situations without asking my version of who said what when, and that was a sore point with me.  They do assess a small monetary charge when certain mistakes are made, per employee handbook this is supposed to kick in after 90 days of employment, but I got my first official notice in my first month, while I was still learning the ropes. I did get quite a few calls about jobs that I never had in my queue being missing, when I never had them in the first place, resulting in having to do them and send them right away.  I kept daily written logs so I knew that I did not have these jobs in my queue. 


The quota is 1200 lines a day times 10 in the pay period to qualify for employee status and benefits, and there were quite a few days with no work available for the full 6-8 hours it would have taken to do the 1200 at my skill level,  and I never could get a straight answer about health insurance although it was a condition agreed upon when I was hired. 


I was sorry to leave, because although I really was unhappy with the quantity and quality of the dictation I hated to just give up.  Should say the sound quality was superb, it was just the actual Docs mumbling, snorting, whatever, that made doing the work so hard, and the general attitude seemed to be to just get used to it. 


My thought on the matter would be that I felt that it might have worked out and I might have stayed with FN because of the 90 percent great people, but only if it had been possible to work in-house for a while or at least to have instant message to some of the QA people so I could ask the questions BEFORE I had to send the report in, rather than getting a marked up report, or as more usual, just an e-mail with the missing words after the audio of the report was long gone.  I don't know about you but I am best at building my knowledge of any Doc's dictating style if I can research in my books, then on the net, then inquire of the QA in charge of my account, all BEFORE sending in a report, instead it went the other way around and I often had to send in what looked like it was not my best work, but in reality was my best effort. 


They DO load their LARGE program on your computer, and although I purchased a new XP computer with all the bells and whistles for the job, the platform had many wrinkles in it, seemed to cause problems with importing the demographics, and did lock up on 3 or 4 occasions, causing a 1/2 day loss of work. 


Well that's a long post all right, hope you'll forgive me if you've made it this far, but I decided I should put down all the bad AND the good in one post to see if it helps some people make up their mind.  I'm well aware that it may have been my problem all along and that I was just not suited to the particular matchup of company, platform, and accounts. 


Good luck to everyone searching, it is a frightening and tiring process.  Hope it works out great for you wherever you decide to work. 




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Thank you so much for the kind words!
:-)
I want to thank you all for your kind words SM

and suggestions.  It means a lot to me.  I'm a pretty optimistic person, so I believe something better will come along...but it feels good to share my frustrations with those of you who have been there, done that, and got the T-shirt!


I better go to work!  Have a great weekend everyone and Happy Mother's Day to all the moms out there.


Just Me


Thanks for your kind words
I have 25 years of experience, yet am only in my mid40s (started while in college). I am glad you got lots of offers. It is nice to know that it is possible we are not all thought of as old and crotchety, that is exactly the word I was thinking of LOL. And you are probably right I should not judge all of them just like I thought they judge all of us. Guess I was getting paranoid after speaking to that 1 MTSO.... shame on me! Thanks for your reply :)
Thank you so much for the kind words!
Needing some encouragement. Have been bouncing around without a good work home since before Christmas last year. I probably will not give up my IC position either. Congratulations and all the best to you starting Sept 8. Perhaps we will be working together some day! :) Thanks again for your input.
Thank you for your kind words! s/m
I just finally felt like it was time to share the other side of things with my company. As expected, I was met with talk to your STM (I have) and get another account (I have 4). I just felt like I needed to be honest. I do love Webmedx in most ways. Just yesterday i received praise for my work from my STM. I have NEVER had a manager take the time to do that before I worked here. They truly are nice people. My family just cannot survive with the no-work situation more than just the occasional seasonal lows. This has gone beyond that. I realize that they over hire to take care of upcoming accounts, etc. We received another mass email trying to explain the situation and how expensive it is for them these days. I totally understand that, but my family is feeling it. I have not jumped ship yet, and I might not if something better does not present itself, but I wanted to share my most recent experiences with this company. Isn't that what we are all here for? To be honest and help each other? I am not bashing this company at all, and if I DO ever leave, I will miss it--but I will not miss my ever-shrinking paycheck. I suppose it is the same everywhere these days. Thanks again for taking the time to acknowledge my post. I wish you the best of luck in this crazy MT world! :-)
Thank you for those kind words (nm)

Thank you for those kind words (nm)

thanks for the kind words :)
so I don't know their tax ID number or whatever.
Thank you for your kind words.

What I was trying to do with my original post was spark some healthy dialog, and boy did I!   It’s clear that few are without an opinion on this one, from those who took my fanciful VR language as a true and scary representation of what VR produces each and every time (yike!) to the more Borg-minded crowd (Resistance is futile.  You will be assimilated.)   My point – and I actually do have one – is in the title of  Judge Judy Sheindlin’s book:  Don’t Pee on My Leg and Tell Me It’s Raining.  I don’t necessarily see VR as an intentional move by our MTSOs to cheat us out of money, but I also don’t see them taking the 30-50% cut in profits they are expecting us to suffer. 


 


Somewhere between steeling ourselves for a career move that includes saying  *Do you want fries with that?* and allowing ourselves to get all borgified  by our employers’ switch to VR there must be a middle ground.  I just have not thought of it yet.   Anybody have an idea what that might be?  Instead of just bitching and catastrophizing about this, I would like some constructive suggestions for peaceful resistance, should employer tell me my account is switching next month. 


Thanks so much for your kind words.. You know I am
examining my heart today, and I think that I need to look to work elsewhere anyway. I really don't love being told that immediately I have to do this, even if it is a learning curve, and I need to be patient and it is a great company and all that.
I just don't like this vulnerable feeling when it comes to paying for my car and my rent and I guess that the fear is turning into disappointment and wanting to move on. I am having a delayed reaction the same people had last week. I need to move on now, my instinct says. When told that the industry is changing and I have to change with it, well, the bills stay the same and go up, so if the 2 don't meet then it's time for me to either work more hours doing straight transcription or get out of the industry altogether which takes time to do having done nothing but this my whole life.
I do believe I am going to spend today trying to get IC work for this payperiod so I can pay bills while I get a solid job with benefits for the next paycheck. Sometimes things like this make us examine our hearts to see what is important. To me providing for my kid is most important, and I am afraid that over-rides my loyalty to a particular place of employment. I never considered myself to give up, but I am tired of stressing and being uneasy. Need to take the control back, because nobody's gonna pay those bills but me!
Thank you for the kind words
It is MTs like yourself that make me think helping is worth the adversity.  Gourd painting is quite more profitable than MT these days.  Bird houses and different gourd art sell quite well at craft shows and flea markets.
Thank you so much for your kind words!
You know, that is EXACTLY what the Kentucky Derby rep said! 
Thank you for all of your kind words and thoughts!
Our lives will go on and we will get over this, but I will tell you, I have shed a few tears today. It was not only the job, but the friends and coworkers I was so fortunate to interact with while at Heartland.

Something has to be done about the US sending our jobs away! When is it going to end? So sad. A dark, dark day for us, but tomorrow will come, we will move on.
Thanks for your kind words, and being gracious...
is mostly because I have great respect for my team leader and don't want to leave her in the lurch. She has been wonderful to me, very supportive through some very difficult family problems, and that means a great deal to me. It is certainly not for the company!
Thans for your kind words. sm
I live in NC but am originally from Michigan. Been here 23 years. When I came here though I was working for TL/MQ and stayed with them 23 years until they went to employee status and it became such a mess. Worked for Future Net for 1.5 years but then decided to take a break totally. I know what you mean about the south paying less money. When I moved here I made money equivalent to what use to be paid up north and Future Net paid good also. But I am finding out the hard way it isn't so anymore. Thing that gets me is these places use to make you an offer if you had experience even if you didn't like the offer you got one. I have never had one tell me what they told me. There is something very fishy about all of this! 7 cpl for just OPs? I love to do OPs but not for 7 cpl all the time! Good grief!
Thanks for your kind words, it helps a lot.
It is so easy to succumb to worry and disaster. (To me worry is disasted b/c I cannot concentrate on my job, which means less lines, less money and more stress... etc.) I am going to look ahead to the future and stay on task at present... I sure hope many people here are with me with similar approach.. our line of work is difficult enough without allowing negativity to stop us from succeeding and from paying our bills!
Thanks for your kind words. I will hang in there, and hope
I find a similar pot of gold. If not the fact that the odds become in our favor when we go through this enough, but for the fact you speak from experience. Your kindness is truly appreciated!
You guys are awesome. Thanks for the kind words. nm
x
Sorry message board will not let me use the words i'd like to...
Basically all their MTs are in India and they LIE big time!! Very very disorganized...right hand has NO CLUE what the left hand is doing. Talkin about jumpin thru hoops too GEESH. The pay scales works like this..if you edit something already edited by an Indian you get 0.015 cpl if you just edit an Indian's work it is 3 cpl. What a mess they are!!
Actually, I'm kind of looking forward to those long reports..(sm)
I haven't done Radiology on a regular basis since 1997...but I got offered this job and I almost turned it down because I've been doing acute care for so long I thought I wanted to continue with that...but I took the Rad job and it just kind of felt good to type Rad again. I think I was burned out on acute care!
Long shot.. Does futurenet give out any kind sm
of Christmas bonus or gift?  Just wondering..   Or for that matter, do any of the companies?
What if I want to leave a Long message?

high road, low road. we'll both get there!


Sorry, message too long, see inside
I meant instead of saying quit, or something equally ridiculous without addressing what she said, to prove what she said was untrue. It can't be done, it is all true. I am not flaming, but I have been there, done that, and am equally tired of reading from management, you're going to love this...., and then find out it equal $200-300 less a month. Just facts lady.
productivity...long message sm
Wow, congrats on 10 years of experience, a great schedule, rare interruptions and very good work habits! Sounds like you should have no problem being more productive! It also sounds like you just need to work smarter not harder. Let Word do more of the work for you--use simple macros (page setups and jumps), autotext (templates and normals), autocorrect (long strings of text, single words with suffixes, special function codes e.g. semicolon and the ALT+ keys), autoformat (quick bold/underline), try to stay away from the mouse (use KB shortcuts), resist the temptation to go back to fix typos on the fly (but remember to spellcheck!), take a quick break every hour to stretch and drink water, set two timers--one for how long you plan to transcribe before your next break and the other to limit your referencing time or Internet playtime--5-10 minutes max? (i use CoolTimer freeware), set payroll/weekly/daily goals, temp save frequently, proof 1x, leave blanks if you must (you have nothing to prove and nothing to gain by dwelling on the difficult!) Hope this helps! =)
Current Transcender - long message
First of all, I'm not management, which is why I am posting my name. This way no one can say I am anything but an MLS.

October 5th was my 9 year anniversary with Transcend and I'm still here.

I don't post here often but I get really tired of reading anonymous blatherings about how horrible a company Transcend is to work for.

Is it the best company out there? Probably but I honestly don't know. They have been good to me for 9 years and that's all I can attest to.

Maybe I have just been very lucky to have the account managers and team leads that I have had in the last 9 years.

I see people posting about how many companies they have worked for and I am really not impressed. Instead of their transcription skills, it seems that these people are honing their testing and interviewing skills with all the job hopping they do. How can you really decide if a place is a good fit or not if you don't give it more than a couple of months?

There have been ups and downs with Transcend for sure. My curiosity gets the best of me though and I ride it out to see what happens next. I'm still here so I guess that would mean the changes, though sometimes really hard to swallow, have worked out just fine.

They pay us on time every pay period, the tech support is great, the teams are great, and they pay just as well, if not better than anyone else out there for straight transcribing and VR.

The flexibility they give us is great. They are understanding and sympathetic when our lives are twisting and turning.

Since May, I have lost 5 family members and close family friends. Talk about an emotional roller coaster.

I even dropped everything and drove to Las Cruces, New Mexico from Washington state straight through with my sister and daughter-in-law to be with my dad as he was dying in August. My managers knew my dad was ill but I literally called them from the road when I left. Karin and Linda both told me to not give it a second thought, GO and be with my dad. A lot of places won't tell you that. If you don't have the PTO, you stay put or suffer the consequences.

My production has suffered greatly, then bounces back, then I am slammed with another death. Instead of reprimand I have had support.

Probably a little more information than you needed to know but this has been my experience with Transcend.

Maybe if people were a little more honest with each other ALL of us would be better off. Good or bad experience, let them post their names.

J

I feel for you. (long message inside)
I just recently left a job where I was getting paid hourly plus production to make a lot less. It sounds absolutely crazy, I know, but I was a stressed out basketcase. They got a new operations manager not long after I was hired who was not happy about them paying a few of us hourly. They hired a couple of people for each shift and paid them hourly because the account had a lot of downtime and very short TATs on their jobs. Bogging people down with a secondary was causing the work to go out of TAT too much, so they finally decided to try the hourly plus production thing. It was working great. We were happy, the client was happy, and all the work was getting done on time. Anyway, the new operations manager was absolutely horrible and started doing all kinds of stuff that made me feel like the hourly was going to be taken away any minute. Without that, the company didn't have enough to stay for. Each day you were hearing about more stuff happening/changing. The communication was horrible.

Anyway, my point is that you can't always go by money. No or low stress is worth a lot of money to me. I know the bills have to be paid, but your health and well being are more important than any amount of money. It was very hard for me to decide on which company to go with because I had several offers. I prayed about it and took a leap of faith that I was making the right choice this time. Only time will tell, but I feel very positive about it.

Things that should be considered in addition to pay rate per line are: Cost of insurance, paid time off, schedule offered, does the company outsource (an important issue for me), what the minimum quota is, is overtime offered/expected, and is quality as important as quantity to them. The company offering a higher line rate may cost a lot more per month/pay period for insurance, which could end up balancing out the 2 cpl. Who offers the best PTO? To me, the PTO offered says a lot about how the company treats their employees. If they expect the push, push, push for high production but never want to pay for their employees to have well-deserved time off -- I don't want to work for them. I don't like being treated like a number that doesn't have a life away from the computer. Will you be expected to work a lot of overtime or will it be on a voluntary basis? Which one offers a schedule that works best for your lifestyle. I hated working every weekend, and while it was hard, I found a company that was willing to offer me a daytime M-F shift.

Anyway, just some of my thoughts that I hope will help you in your decision. I wish you the best of luck. God bless!

Sorry this turned out to be so long. LOL I actually stopped myself and could have said a lot more - believe it or not!
I'm just curious how long that lasts for you? Usually if I get a "no studies" message, sm
I have work again within the hour. I don't get how so many of y'all are out of work all the time.
Definitely need the Sted's Derm&Immuno Words and a Path&Lab Words to do derm. Lots of weirdness!
s
Sted's Ortho Words, a lab words book, at least 1 drug book, and your AAMT BOS 2nd
s
How can a message be confidential if it posted on a public message board? nm

sm small message or see message...geesh..nm
x
please don't put nm or call yourself nm if you have a message - nm means no message -sm

nm means no message.   sm means see message.   if you call yourself nm, then people might not click to read the rest of your post. 


just trying to help.


ps. if the money is there, why does that particular person's balance say zero?


No problem :) No matter how long, it is too long for me - I am broke the day after payday. Kids wi
do that to you!

I know that they have worked very hard to make sure that checks are never late and I can say that in the past two years, I have had one problem (2 days late) and in the past 18 months, they have all been on payday and perfect.

I know that there are a lot of hard feelings in MT in general. I also know firsthand (and I am not mgmt) how hard KS has worked to get things going good.

I would not want to walk in an MTSO's shoes for any amount of money, but that's just me. I like to finish my work for the day, forget about work when not working and get paid on payday. I never want the other things that go with mgmt or owning a company of any kind :)
They definitely rip you off with your line count. Figured this out long ago and quit long ago
x
I can't give you the name of the message board, but it is not a free message board (HINT). There
Monitor, I hope this post is okay.
What really sucks is that I looked for a LONG, long time -sm
before joining DRC - wanted a highly reputable, not-too-big co. that was LOCAL, and that treated its MTs humanely. I'm very happy with DRC & had planned to stay with them permanently.
But that could be Leave a Message or Little Message! LOL
nm
Congrats! :) SM = see message. NM (no message)

Long, long history of not paying...and
similar posts have been made here in the past few months. Everyone thinks they will be different, and then they end up coming back here to warn others that they don't pay.
In other words
at least on my reports it is counting each character and space correctly, yet line counts remain much lower on DQS.  Numerous others have posted the same thing here.
WORDS R' US

Hello-- I do know for a fact that the company is legit, as I live in the same city as the company. Dont know much about pay, although I do remember that they pay by the dictated minute. Hope this helps!



WORDS R' US

That would be Belleville, IL.


a few words
I don't know how much you know about the internet but posting in all caps is the equivalent of screaming and you seem to be screaming alot in your post below..

Just briefly, you seem to be posting as an MT, citing your experience with platforms, difficult QA programs, transcribing off the clock - yet you write about concerns that are definitely those of management, getting staff to show up for work, work flow, if you can't work that shift don't apply, we created offshoring so all of you MTs out there… Most MTs I know are concerned with work pools, fair treatment, honesty, timeliness of payroll, quality of dictators, line rate, etc. I have enough respect for the MTs and management that read this board to be able to intuit whether you are an MT or not or exactly what the motives of your post were; maybe to score points, I don't know, but whatever your motive, your post does not address my post at all..

In a very few words without any caps I told the MT asking the question about my experience. My post was truthful and I went out of my way to tell her that my experience didn't mean it would be the same for her and even indicated such things are hard to determine. I don't know if she was an Editor or MT I posted to warn someone who asked for guidance about my experience simply because I wouldn't want anyone to go through what I and others have. And I would want someone to give me the same heads ups if I had asked for guidance on a board about a certain company. It was measured, thoughtful, and brief and not an embellishment or downright lie to make a company look bad. I think you took care of that pretty well with your post.

I am not going to get into any debate with you or follow up any response you might make as you seem to have a lot of anger you are carrying around and maybe even an anger management problem but mostly because you seem to deal in absolutes that most reasonable people do not. Because you don't know of a situation does not mean it doesn't exist, because you have not had a similar experience does not make it an embellishment or lie, but mostly your generalizations and judgmentalness are breathtaking. MTs brought offshoring on themselves, download work and then go shopping, do laundry and dishes all day - that's a lot of laundry and a lot of dishes! - most do not take their jobs seriously, no work ethic, go back to the doctor's office and on and on… I just know that my experience has been MTs, editors and management in the transcription field pretty much run the same as most other professions, a lot of them are serious thoughtful professionals, a lot of them aren't, and painting them all with the same broad stroke because you happen to disagree with them or with what someone posts on a board doesn't give a lot of credibility to you or what you are saying.

As I waded through your derisiveness and sarcasm and anger I just felt bad for you and maybe you ought to think about the fact MT might not be for you…and if you are a member of Alltype management, oh wow…

Words R Us
Does anybody have info on Words R Us out of Illinois?  Do they pay on time; how is their QA; voice quality of their files? 
key words here are Used To.
nm
In other words, the
p.r.n. racket..................NEVER!! 
2 words
VOICE RECOGNITION. Nuff said.
Well, then THREE WORDS:
She did the work. The employer didn't pay. Bottom line: Employer owes her the money.
I just used above the same words like you did here
Working for MQ seems intolerable to me from just what I read from their postings here. My work, for the most part, is smooth, nothing like only allowed 3 blanks (I would be in a tizzy then because of our ESLs) and so on. I cannot believe people actually want to stay there. What is the big draw?
don't stick by their words
There is way too much of that in this industry.
Thank you. I think those are just made up words.
unfortunately