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The QA at Keystrokes is great too, at least the person I deal with. sm

Posted By: LTMT on 2009-07-22
In Reply to: A few good QA...names and all! - lalala

She is sympathetic about the truly awful guys and usually has some little funny thing to say that makes me smile.  I never feel talked down to or like someone is beating me over the head, changing the rules as they go, as I have with some companies. 


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I don't see anywhere where she named the person, or company, or location. NOT a big deal. nm
x
It's a great deal - I'd take it if
you can stick to a rigid schedule. If you can't, then they will find someone who can. Those jobs aren't easy to come by.
Your answer has a great deal to do sm
with what has happened with your job.  I've been doing this for longer than you, but there is not a day when I don't use at least 5 of the references I have here to look something up. 
Just by posting that here will help a great deal of people
Thank you!
Great person? How can you know that if you are
new to the company?  I agree, she appears nice and eager to get you signed on but she has no idea what is going on within the structure and prefers to pass the buck than solve a problem on her own. She has no real power.   MDI is very disorganized, Meditech is not MT-friendly, very cumbersome. Good luck to you.  
I think you'd be great to know in person!
I like your posts! I agree with you!
Great ! Your just the person I was looking for - sm
I have a job offer with them, but it is substantially less money than what I make as an IC. So, this is a tough decision for me. Maybe you can share your experience, if you don't mind. Is there an adequate amount of work? I realize that with holidays, workflow does slow down, but I mean in general? Also, do you know anything about the social security. I thought they said they pay the employees portion? Maybe I am wrong, but I thought that is what she said!


Annabanana - you're a great person!
I have no word for it!  It is just ridiculous what some will post here!  Ugghhh....  The funny part is that I agree that someone should know how to spell their company name and give real facts!  There are times when I see posts stating they can't find a job, but there are spelling errors all through the post.  It kind of makes you wonder............ 
I am a Keystrokes Lead MT and this person
obviously is not, even if just for the reason that we are not called Team Leads. My title is Lead Transcriptionist.
Maybe if this deal loses clients, I can work out an at-home deal with one of my current accounts.
Or else get a McJob at McDonald's flipping McBurgers....
Wrong. The person who was fired this week was from Keystrokes. I just got an email

from someone asking if was me posting here tonight, so I came to look.   I agree with a lot that the poster has to say but I post my name when I post.  Anyone who knows me or of me knows this.  I do not have to post behind anonymous names nor do I. 


I do disagree with some of what this poster says though and will take a moment to tell her/him something:  You chose to run a service and knew or should have known what you were getting into.  If you are doing all that, you should either hire more people or hire different people.  The best move I ever made as a service owner was learning to delegate and hiring the right people including Human Resources, Accounting, Operations, QA, Recruiting and IS.  (The second best move I ever made was to stop letting the posts on the MTStars and others affect me).  Best advice I could give a service owner is to cough up the money for a good staff; it is worth it in the long wrong although hard in the short term.


While not everyone agrees with me or likes me or wants to work with Keystrokes, I do not feel a need to hide behind the anonymous nature of these boards and would rather have people know where I stand than wonder.


You would also know that I value our transcriptionists and know that as a company, Keystrokes constantly tries to improve.  If you know me at all or anything about Keystrokes, you would also know that our rates are going up not down and we do not undercut prices to beat our competitors. 


If anyone has anything to say to me directly, please use my email.  I do not visit here often anymore and do not plan on starting again as it gets a bit addicting :)


Keystrokes is great....
Until you become a lead. Leads are treated like crap.
Keystrokes is great to work for...
tons of work, great leads, benefits and great pay...I believe they just started using DocuqScribe recently though because I came from a company that used DocuqScribe and an account using that was not offered at the time...send in your resumes girls!!!
Great working at Keystrokes.
I would like to hear from anyone with Keystrokes.  I have been here for 7 months now and really love this company.  The only thing I might complain about is their system for keeping line counts.  Has anyone experienced any trouble as far as line counts go???   I would like some input on this.   Thank you very much. 
The best job in the world! I cannot say enough great things about Keystrokes!!!!! The best there is

Keystrokes lead MTs and management team are great. I am sure I
will be flamed but I really like my lead and have never had anything but positive experiences with anyone in Keystrokes.

The nay-sayers will start their bashing now I am sure.
Which is great to work for LeePerfect or KeyStrokes? They are different, aren't they? nm
nm
I recommend Keystrokes too. I make great money, have a lot of work and have sm
been around the block a time or two.

I have worked for them for 6 months but had worked for them previously (in 2003). I left for several reasons but all of them have been resolved. I think a big part of the improvement is due to direct deposit and the office. When I worked for them before, the owner ran things from her home office but now there is an office that has a lot (not sure how many) people in it and I can get answers and help quickly when I need it.

I think that they had some growing pains but resolved them. I know that they are still growing, even faster than ever from what my lead tells me. If you have a lot of hospital experience, they are hiring for two new accounts and need good MTs.


Thanks for posting that...Just goes to show that Keystrokes is a great company and will work with yo
I hope it works out for you and you start feeling better soon...
Keystrokes....very flexible, tons of work, great leads, good pay...
I love it there...
Webmedx fits that bill, great company, great benefits, great pay and always on time. NM
,
I think it is one person. I had a few print outs from a few weeks ago and this person even capital
I have had a positive one. I have been with Keystrokes for 3 months and am very happy.

I printed them to show my manager but she told me that there are few bitter people out there and no one can do anything about them. My manager said that everyone can tell that it is the same few over and over again, for Keystrokes and a few other companies as well. Time to move on Ms. Anon. I cannot think why a company would go through the trouble of getting IDs and getting you installed just to ignore you after that. Doesn't make sense, does it? Are you sure that't the whole truth? You keep saying truth but it sounds fishy.
Exactly what I'm talking about RUDE! You are a very unhappy person. A happy person does not
respond in such a way!  This is the reason SS has such a bad name.
Keystrokes has great ortho accounts and a wonderful manager over the ortho work. sm
I have worked with them for 4 years and will never leave unless something drastically changes. I do not post here normally as it seems that there are so many negative people, but this is one I felt I could answer without being attacked.
I am not a hateful person but that person screamed at me for 45 minutes. sm
She said all transcriptionists are idiots.
Great post! I make 0.085 at Keystrokes and make more than at any sm
other company in the last 5 years. Why? Because there is always work for me. I love starting work each day, knowing that the company I work for appreciates me and has plenty of work. Transtech and Keystrokes sound very similar; those of us that work for either can count our blessings that we are not part of the cesspool or huge corporate mess that makes up the biggest few companies. We do not have to worry about our jobs getting sent overseas and we see a future in this business!!!
Great company, great boss, great account!!!nm
x
System great, pay good, everything great, but most managers from old Edix, problems, poor people ski
when you are out of work, you are out of luck. If you are good at brown-nosing, are tough enough to be without any self-esteem, and have maybe money coming into the household on the side in case you tick someone off, then you may succeed, for a little while.

Don't ever ask questions or have problems with anything. Don't ever have a problem. Don't think you will have any control over anything you do, either.

A few 'good' managers remained when I left, but the new ones were all from the old Edix, and were completely into numbers, cared nothing for individual MTs...if there is work, you BETTER be working. If there no work, you will hear nothing, no one will help you.
You are pathetic! I have a great life, loving family, work for a great company.
You might want to fix that.

You really don't have to shout (angry person), but yes you are wrong!!

That is my last word to you!

I will add that getting a great pay check every other Friday from Medware really puts a huge smile on my face.
Okay, here's the deal...
I am a Transcender myself. I have just put in my notice, but in hindsight, wondered if I was being fair. I was becoming disillusioned about certain things and could not decide if it was just my perception and if I was the only one who noticed or if I was doing something wrong that I wasn't getting the same benefits as some others and wanted to know what others thought.

I think what I've come up with here is that it is a combination of both - that at times, I put all I had into it and didn't get much in return and at times, I could've put in more. Live and learn, I guess.
I was up the next day. It's not that big of a deal.
I don't know where you were going with this post, "In the know," as it's hard to tell if you're commiserating, bashing V, or accusing her of something. Sounds like maybe this is something between the two of you given the tone, but I'm going to post this anyway.

Dunno why. Hope you're both on good terms!
Here is the deal
The work load is down tremendously which in turn is causing the transcriptionists to have lower than normal line counts. I do wish you luck making the 2000 lines per day, but honestly I don't know if that will happen. Be cautious if they "promise" that work will never run out. I think we all have been told that at one time or another. Other than the lack of work right now, Medquist is a really nice company to work for. I just hope the work load situation is temporary!
Oh big deal!
Hey, we got CHAPSTICK for Christmas! ROFL - seriously, congrats on sticking it out - U deserve the best, as do we all in this profession!
What is the big deal
They are asking you to pull a small 30 minutes a weekend, is that so bad? I too am enjoying the slower time after so much work - most companies require everyone to work an 8 hour shift Saturday or Sunday, as does QT for the newer hires, you should be happy it is only 30 minutes you are asked to do!!
Here's the deal.
The first time I ever emailed them for more work, no one got back to me for 12 hours, by which time the point was moot. On subsequent occasions when I have been out of work or low and they are broadcasting for help on other accounts, I help out but then end up getting stuck on that account and NEVER any of the good dictators -- all the crap. So, anyway, now I just flex and hope to hit a run of the dictators I can understand every now and then.
big deal,.....
so, you are one person who LOVED them. I did not have any problem getting their quota, but I did not like the management's snobby and uppity-type treatment day in, and day out. Tech people were good, but the rest absolutely SUCKED.


MQ, now there is something to write home about. I never worked for them, but my friend does, and does not like them, but she stays with them because she is in her 60s.
one raw deal i see here is this
anyone in the world can post and name a company, say anything they want. person could be a teenager just out carrying on, a disgruntled mt, an employee of a competitor ... ANY PERSON say ANYTHING and NAME a company but companies sure don't hvae the right to name problem employees do they?

i think fair is fair: if companies can be named, so should people but no more anonymous situations. gotta name yourself. lol

that would cut a lot of this garbage out.
My deal
With Focus, it seemed to me that they let the subcontracted companies take precedence over actual Focus employees.  They get the work - like today as an example - I have no work to type, because it was given to the subcontractors.  That is my reason for seeking a second company to supplement my income.  On Focus pay right now with no work and the subcontracted companies TAKING WORK OUT OF MY QUEUE WHEN IT IS DOWNLOADED FOR ME TO TYPE...you get the picture.
I believe it is a done deal. (nm)
.
what's the deal
They acted like they needed help but won't contact anybody
that's the deal..
Yep, it looks like the only choice is to suck it up or switch jobs.  Truth it, there are so many awful surprises at new jobs these days that I'd rather just suck it up than switch jobs.  But, I did want to make an earnest effort to find out the truth if it is out there for the finding.  I'm weird that way; I like to actually KNOW when I'm being lied to..and worse.  It's totally up to me as to whether I let them do it to me. right?
Get this deal......sm
I was just recently hired by a company, sent in all my new-hire paper work, given a start date and then never heard from them again.  It just so happened that I ran my free credit report and noticed the company had checked my credit.  My credit is shot to say the least mostly due to this job and its fluctuations in pay.  I pay the bills when I can pretty much, but I always pay them.  I was shocked at my score, but I still can't believe they didn't have the courtesy to let me know that they decided against giving me the job because of my bad credit.  Just never heard from them again.  Very disappointing, and given the fact that they have all my stuff, SS#, license, W4, signatures, etc., this somehow doesn't even sound legal to me.  But even if it is legal, shouldn't you contact me and let me know you are not giving me the job and have destroyed my paperwork or something!!   Does this sound like a recruiter doing her job properly? 
What is the big deal?
xx
I would go for it...Having no PTO is really not that big of a deal (sm)
although it is nice to have.  Still, you can take time off w/o pay and make it up if you want.  As someone else who is in their 50s I can tell you having the benefits and 401-K is much more important and I think is sounds like a good situation.  Good luck!
I don't see the big deal in the msg - sm
It's giving you the basics so you can decide whether to move forward with the hiring process.  Imagine all the time that would be wasted if a company tests 10 different people while 10 more are waiting and then those first 10 people get to the interview and decide they don't meet the requirements, can't meet the requirements, etc.  What's the big deal?  And that email message most likely came with a privacy disclaimer.  Before you say it, no I don't work for this company. 
Here is the deal (sm)
First of all, it would bother me to no end that they have MTs that have different rules just because they have been there longer (every weekend work versus 1 day a month??). Secondly, do you not think they can block you in Bayscribe and route the work to those MTs that have been there longer to keep them? Therefore, it sounds like you guys are all overflow MTs that they let in the system when work is high and don't care if you don't get work when it is low. I worked there before...I know for a fact they HOUND you to work extra and work extra (everything is a friggin crisis) but when there is no work you will never hear from them. Hmmm, why? They don't care its that plain and simple. I do think also there is something to this pushing the prn at 7.5 cpl thing. That's ridiculous. So, you keep your commitment and they don't have to keep a commitment to you? They want to say you didn't keep your commitment so they can push you to quit or take prn. I know...it happened to me. My best advice...stop idealizing a company that doesn't exist anymore. They used to be good...very good. That has changed and it is not good anymore and hasn't been for quite a while. It is hard to accept when you like your accounts and the system and maybe even the people (some would be hard to believe though ;) but accept what is reality and move on. Don't let them degrade your skills by using you this way. BTW, most of the positive posts I see on here I suspect are written by somebody in the company, a specific somebody actually given the way they write, to defend their reputation and to placate you guys. I know its hard and I'm not trying to be harsh but its the truth and I believe everything you are saying because I know first hand also. So, if you know the truth and its staring you in the face, don't let your wishes of how it could be or used to be mess you up so you can't pay your bills. That was the hard thing I had to accept myself. GOod luck everybody! Believe in yourself and know there is better out there.
What's the deal
I agree. What's the deal with them anyway? Do you think they just don't think or they just don't care?

I keep wanting to ask someone in authority at my company if they have EVER brought these things to the physicians' attention.

All those things are such ridiculous time wasters and risk for errors. I just don't get it.

It would be like if their patients kept getting up and running around, talking over the doctor, making phone calls, etc. while the doctor was trying to examine them or do surgery.

I am quite sure we have the only profession where we are supposed to work around and in spite of this type of thing. It's CRAZY!!

I think someone should say to someone ... are you KIDDING me?!!?

Do you think we could send anonymous letters (or make up a name for our group of MTs) to medical facilities and physicians and get any result? Like, start the letter, Have you ever thought about what it must be like to ... I really think we should try to do something.

Honestly, what year is it?!?
The deal is..
I feel for you, also; however, are coders paid on production? BIG difference,and I think most would agree that is where our main frustration lies. Time is money for us .. literally.

Happy Holidays to all! :)
What is the deal?
I have been recently looking for something part time to supplement what I am currently doing.  It has been about 2 years since I have searched for a job, but in the past, I have always been responded to fairly quickly once I applied.  I have 10 years experience with multiple specialties.  I do not really want to work for any of the BIG companies anymore as I have done that in the past and hated it, and I'm only looking for IC work.  I have never had this problem before so I'm assuming it has something to do with the economy.  Has anyone else been experiencing this as well? 
Oracle is great. Bayscribe is wonderful great line counts.
The trainer at OTI will always answer any questions about the platform and if you have any problems they have already worked them out, so just ask. Good luck!
YOG - Lots of work, great office staff, great money. NM
.