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They're a joke! I had almost the same exact experience.

Posted By: FedUP on 2008-09-23
In Reply to: Focus Infomatics- I was warned, have no one to blame but myself. - MT

That's what happens when you have a token store front office in the U.S., but everything is really ran out of India!




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Same exact experience here nm
nm
This was my exact experience so I didn't
x
I have the exact opposite experience
I did have to tell them approximately when I would be working (mornings, afternoons, etc.) so they know who is on when stats come through. I did not have to give them an exact schedule that I am required to stick to.

They do require Messenger, but I have only be IM'd once in the 6 months I have worked for them and that was for request to do a STAT report. I don't feel I am monitored.

I have missed several days of work and been a no show due to my kid being sick, but it has never been an issue. They have never even mentioned the days I have missed.

I guess the lack of work may be an account thing. My account has only ran out of work 2 days out of the 6 months I have worked on it. I have plenty of work and only work on 1 account for them, but I could easily get a secondary if needed as I have received several emails announcing openings on otherr accounts.

I do agree that the Iscriptor can be slow, but it is comparable to other platforms I have worked on. I like it better than Inscribe and Extext. Just personal preference I guess.

I have worked with many companies and Advanced is one of the better ones in my opinion. I feel I am left alone to do my work, but when I need help, someone is only an IM away and is always ready to help.

Just goes to show how people can have completely different experiences with the same company.
I had the exact opposite experience!
I was recently contacted by a SoftScript recruiter as a result of my resume posted on this site. She informed me that I seemed perfectly suited for an acute care (Big 4) position, even though my resume makes it clear that my experience and interest lies in clinical transcription and editing, not acute care!


Well, MY experience with unions is the exact opposite...
My dad was in a textile worker's union for 35 years. He had to go through a strike when he had 3 small kids. For six weeks, he received $20 a week and only two bags of groceries for the whole duration. He lost his job at 35 years from the plant closing. That is not to mention that his union wages had us always barely making it, and the union never once did a thing about the conditions they had to work in. He has struggled with a form of bladder cancer for 19 years from working in those conditions and the chemicals used there.

Ask the auto manufacturers what the union has done for them. Yes, the workers are making it fine laid off, but the companies are near death. Those companies feed our nation. We're 1000 miles from Detroit and our livelihood depends on those car companies staying up and running. My husband's company does not make a thing related to cars, but the company that OWNS his company does.

Bottom line is that if this industry has come to the point that we are discussing needing a union, then maybe we need to either get government intervention to standardize the industry, set regulations about ONLY US work for US medical records, and use only certified workers, OR we need to go back to college for our next career choice.
You're a joke

Sounds like you got fired.  Get over it, sucks to be you.


As for the Jew comment... I don't see how anyone's religion has anything to do with the rep of a company.


You both need to get a job so you stop waisting your time whining and blogging.


I WISH they were a joke. They're a sad reality.
They're raping the American MT.
The exact same experience I had. Had the worst ESL dictation I've had in my life, was in tears NM
NM
My experience exact opposite- Me willing work 6 days, regular sched, 100% QA last review- Company: N
Me: Ready, willing and able to work 6 days a week, regular schedule, 100% QA my last review, on all ESL's doctors.

Companies: No work. All ESL work. All the worst dictators. No work, did I mention that. Don't want to buy new software or any software to help the MT. Ridiculous formatting rules to decrease my line count. Low line count rate. No holiday pay. Have to work holidays.

Your post was way, way out of line. Maybe you work for a great company, SO tell us who it is.

I've tried 10 companies in 10 years, and they were all the same. Pick my brain and make me work hard, hard, hard for ? 150 lines an hour with ALL ESL, poor sound quality, and then don't really want to pay for the 150 lines, want to jiggle and wiggle it down to 120 or less with rules.
I'd bet they're looking for LESS experience so....
I.e., 'over-qualified' is most likely what her problem was. They state they want 'experience', but not so MUCH experience that they would be expected to actually PAY for it.
You're got 30 years experience.

If you've applied, they're not going to give you 5 or 6 cpl.  I'm talking newbies...the ones that everyone says prefer internet research.  If companies are offering you 8 cpl with 30 years under your belt, they're certainly not giving the newbies that amount.  Who can afford the reference materials when they're just starting out, still green and still slow, on 6 cpl??


http://forum.mtstars.com/company/v/1/20215.html


http://forum.mtstars.com/company/v/2/94754.html


Search the archives.  There are plenty of posts. 


Now, now. Glad you're having a nice experience but no need to
By the way, I worked at Precyse a year ago and had a terrible time getting specific questions answered. Maybe it's a problem with individual supervisors. It's unfair to discount others' experiences.
I still think the company has good potential.

The pay is stratified, based on years of experience and if you're a CMT. sm

You will be required to work one weekend day every week. There is a mix of ESL and non-ESL. Currently we have been running out of work, but it always picks up in the winter.  I do not know what "SE's" are so I can't answer that question.


Do they really think we're desperate, apparently so. I have 13 years experience, they ask for tha
and they come back to you with an offer to start of 6 cpl and you can get incentives where you COULD reach as high as 8 cpl. I just want to laugh. I mean, they are kidding, right?? We are still in America where the cost of living has become sky high, housing, food, and especially gas has gone up, yet we are getting less. I dont get it.
Oh boy, glad to see we're still rewarded for experience and talent...
NOT... I guess I wouldnt be as offended if I didn't know what these MTSO charge their clients, especially hospitals. I realize they have to stay competitive with India, make a profit ..blah blah, but let's share some of the wealth with the talent behind all that work. I think for 6-7 cpl they might be able to get a newbie..but yet...somehow, they EXPECT experience, not on my dime i.e. 6 cents. LOL 
I have experience and never heard back from them. They're a Sten-Tel branch. nm
s
If you're extremely lucky you get 9cp. Experience doesn't seem to count much anymore. nm
s
No one called you a joke, just called the post a joke because
we all know better, but you're entitled to your opinion.  You're the one insulting saying those of us who don't like SS probably couldn't cut it and that is the reason for our complaints.   You would be hard pressed to find anyone who ever worked for SS to agree with you about how wonderful they are.   They aren't getting new accounts, yet they always have an ad running - umm, let me think why that is. 
This is not an exact

Unfortunately there is no exact way to figure this out.  Gross lines count everything on a line where it is one word or the whole line.  It really depends on the line length and font you will be typing in, and also on the type of reports, whether they have a lot of short lines or long paragraphs.  From reading past posts, I think as a general rule gross lines should come out to be about 30% more than 65-character lines, so 6 cents a gross line would be approximately 9 cents per 65-character line.  I get paid per gross line right now, but there are a lot of long paragraphs, and the hospital even wants numbered lists in paragraph form, so the gross line count is only about 15-20% more than 65-character, so it's not all that great.


So you might do well at 6 cents a line or you may not.  Unfortunately's there no real way to tell until you try the account for a while.


Hope this helps what.


 


I had the exact same

thought about that.


 


Exact same for me! (nm)
x
That's MDI-MD to be exact!-nm
nm
I don't know their exact formula but

I do know that some national companies only check the reports that are sent to QA once they have cleared an MT to transcribe without every report being checked.  Long ago when I worked in a hospital they selected random reports done through the month and did QA on only those reports.  Someone else could help you out better with that, I'm sure.


I think if I had worked with those MTs and they still weren't thinking for themselves, I'd get rid of them and find someone who will.  Have you considered looking for MTs at this board or another MT board?  That would involve using wav files so long distance MTs could access the dictation over the internet, but when I have to expand beyond my local trusted MTs I plan to look on the MT boards.  There are a lot of good MTs out there, and a lot of not so good ones.  You just gotta find the good ones!


Single is about $45 a PP (not exact) SM
and family I can't quote since I don't have it, but I hear it's pretty cheap as national family coverage goes.  The insurance is Blue Cross-I have to say it's good insurance.
Yep, 9 years to be exact..(nm)
nm
I felt the same exact way
and I did not sleep very well either the night after that meeting. Personally, I do not know what the big deal is about being paid by the keystroke. When I was hired on, I was told what I was being paid per keystroke and what it came out to be if it were a 65-character line just like every other place goes by and it has always been right on.

I look at things this way and the new guy said it himself during the meeting. There is a shortage of qualified MTs here in the US and now, according to him, there is starting to be in India. As far as I see it, who knows, there might be something even better somewhere else if things do not feel that they are working out for me. Do I worry? Yes, I do, but more so in a way that it seems like a possible unnecessary hassle for me and I like simple.
They are exact opposites
Great place to work = TransTech.

Horrible place to work = TTS.

I have worked for both and can advise that the only thing in common is that they both use Dictaphone Extext. You will be lucky to get paid on time if at all at TTS. The pay is very, very low anyway - between 6 and 7 cpl for employees. Administration is a joke. You can always tell when unqualified people are hired for jobs beyond their expertise. Actually quite humorous to observe them, but you really can't make a good living there.

TransTech = good pay, good benefits, good working conditions.
That's the exact setup I use...
Not a problem. You log into the VPN first to get connected and then you're done with that until you are through working and disconnect. Then when you log into Word Client, the Transnet opens up at the same time. It is very simple. You save your job and it pops up a new one. I can see the next 3 jobs queued up for me.
I'm too new to know the exact details, but I too

remember all the negative posts and thinking not such nice things about the owner and thinking that is one company I'll never work for.   The owner posted several times back then, admitted they had issues and were working on them.  I don't know what the specific issues were so I can't say, though they do ask for feedback yearly from each MT and if you have an issue at any time they seem to be very receptive to trying to help resolve it.


What I fear now with the influx of resumes and subsequent hires is that there will again be lots of negative talk.  KS is not perfect.  I came from a company that seemed to be as perfect as you can get until they started offshoring and then got greedy and offshored more.  It came back to bite them in the butt and they lost several accounts and finally went under.  I had been with the company for several years so any move was going to take some adjustment.


I think there will probably be lots of MTs who come on board who will also have adjustment issues, whether it be a different platform, more ESLs than they are used to, etc., but I think overall it will be a possible experience based on all the posts I have seen recently about MQ and OSI.


I personally have some issues with KS, nothing major, but then I'm still in adjustment mode, but other than the company above and a small local MTSO I worked for, KS is next in line for the best company I've worked for. 


They have a great reputation for radiology accounts and accounts actively seek them out, so someone must be doing something right along the way. 


 


 


I got the exact same response from them. sm
They tried to call me once, but I was asleep due to the fact that I work night shift. I called back and left a message, but I have not heard anything back.

It is so annoying to be treated this way. It is just a waste of my time.
That is the exact same for me, need one day for family!
xx
I feel the exact same way.
I don't know whether to be thankful they have a good QA system, so that I know us MTs are producing quality work, or whether to cry because I can't think anymore as I am too afraid to make a mistake. It has gotten a lot worse for me the past couple of weeks too, which really sucks. I am happy that they have ways to help you improve, but seriously, I feel like everything I do is being watched, and if I make 1 mistake, I will be in big trouble.

I love working there, but the stress from everything they expect is really taking a toll.

By the way, I was told < 7% to QA.
Actually it's the exact definition of it.
x
I felt the exact same way
Was depressed for the past 2 days about it and wondering how I'm going to pay my bills now. Trying to find another job also.
Here's the exact wording
It goes without saying it's not M-F nor is it 9-5. The exact wording for the hours is: You must be able to work for an 8 hour shift (either straight through, with a break for lunch, or in a split shift, wherein the splits are well defined)or a 4 hour shift if part time. This is not a position wherein you can work in a casual fashion. Then we describe the work: ...has a heavy population of ESL dictators, so you must be comfortable with transcribing dictators from different dialects. And the wage: Incentive based program starting at $0.08 per 65/char line with spaces.

All while being called an IC. I wish them a lot of luck filling those positions. If someone wants to type all ESLs with a non-flexible schedule, they might as well go the full employee route and at least get your social security paid and be eligible for benefits.
I had the exact same problem
The work was so wretched and the platform so cumbersome that I really could not make myself sit down and work. It had gotten where I would start work around 10 a.m. and finish up around 1 or 2, and even then I was coming up shy on my line counts. I was doing somewhat better, but after they restructured the tiers and the pay scale, I was a goner. I got a second job hoping to fill in, but that made it even harder to face the crap, so I just finally walked away without looking back. Let them get somebody else to struggle through the crap they've got left on there, put up with the weekly software upgrades that screw the system up even more, and deal with the endless amounts of pay-less research they expect us to put into it.

Jasper had said there was more crap getting ready to roll there. I wonder if this is it or if there's even more joyousness ahead.
Without giving away my exact pay rate....sm
I can tell you it was above 8 cents a line.   I'm sure it also depends on how well you test, how much experience you have, and what account you will be on also.
Yes!! The exact same thing happened to me when
my family and I first moved to our town. I took my daughter to the dr and he had the same thing. I was absolutely stunned. Even I had to admit how great it was!
The exact same thing happened -
to me.  Please email me.  I wonder if it is the same company.
I'm finding the exact same thing
Pay just keeps getting lower and I am really beginning to think I can't make a decent living anymore. Very scary! I've also tested, found the test to be easy, and then heard nothing. I think companies should at least say the position has been filled, you did lousy on the test, something, because testing is so time consuming. I'm to the point where I want to ask up front what the pay will be, but most companies don't like that. Now, though, I don't even get asked to test, and that is with years of experience. Any recruiters out there care to comment?
not sure of the exact # but there are more Indians than Americans
nm
The exact same thing happened to me
??
this exact thing happened to me...
but the name of the company was different.  Very inconsistent with pay....then finally no pay and being blasted for too many corrections.  This company also had two people involved.  The name of the company I worked for was GK Transcription and they were in Michigan. 
OMG! The exact thing happened to me!
I've never had a QA score below 98%, have typed radiology for 4 years, and I also got a score of 88% with an email saying I didn't meet their standards. I can tell you, I was HIGHLY offended! I don't think they're grading their test correctly, and I almost sent an email telling them that but then got 2 job offers from other, better companies. Life has a way of working out perfectly!
I left for the same exact reasons!
I asked repeatedly for more flexibility and couldn't get it. So like you, I quit. I am now working for 2 separate companies so that I can work hours that work for me and my family.
Downriver, Wyandotte to be exact you?..nm
nm
I left MQ just a year ago because of the exact (sm)

reasons you stated....I couldn't handle the changes and I lost too much money.  I worked there for 8 years and thought I would be there forever. They were a pretty good company back in the day. I waited too long too, but trust me, you made the right choice! I'm sorry you had to deal with an idiot like NotGood when you were emotional anyway about leaving MQ and just asked a simple question. I'm much happier where I am now and I wish you good luck in your new job!



Anybody know the exact start date of the

It;s the exact opposite where I work
We are flooded with work and are being asked to work extra.
What are the exact hours of 1st, 2nd, and 3rd shifts?

I've never had to work anything other than days.  Is there a specific time range for each shift across all companies, or does it vary by company?  If it varies, a general idea would be helpful.


Thanks!


Don't know the exact issue, but money will be

deposited by end of the day, paper checks are being overnighted via UPS, all who did not receive either $$ or paper check are being compensated and any bank fees will be reimbursed.   Doesn't sound like $$ issues to me.