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Serving Over 20,000 US Medical Transcriptionists

They overhire. Their program stinks.

Posted By: my view (and I left) on 2007-12-04
In Reply to: Current Transcend employees - how about (sm) - sm

The training is worse. They outsource work so there is nothing left. The transcription program is horrible and you do 3 times as much work to do a document as you would anyplace else. You cannot use automatic numbering, you cannot do this, you cannot do that, and new rules every day. You spend all day clicking and changing everything.


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Their program stinks!
x
Does the MQ DQS program contain the ShortCuts program, or do I need to buy it? nm
nm
DQS is not a "Medquist" program, it is a program used by MQ. (nm)
x
Do you really mean 12/14/05 or 2/14/06? Stinks either way. nm
s
0.7 cpl STINKS

I heard back too.  No thanks!


GP.... This really stinks.......... sm
I'm really sorry it has happened to you, but like one poster said below, I rather think the ACLU would be interested in this.

I had an employer who threatened to sue me once when I left the company if I influenced any MTs to go with me (as though I had that much influence). I never heard another peep out of him, and hopefully you won't out of this either. I'd cross my fingers for you, but that makes it kinda hard to type. ;o)
I'd take the other job offer. MQ stinks!
x
Cymed STINKS....sm

If you are considering working for this company, they pay 7 cpl for employee status, they do NOT pay for spaces and the lady that does the training is so rude it ain't funny....either she is overworked or she is just a wicked cow!


PLUS, they do outsource and some of the offices lie to you and say they pay for spaces, they don't. 


I wouldn't say DSG stinks.....
I previously worked at DSG, but didn't stay because of the sound quality. I now work at GIMT, and their sound quality doesn't even compare!  It's so much better than DSG.  Other than the sound quality, DSG was okay.
The whole thing stinks. (sm)
I don't think you are getting it! You do realize that before you get a job to edit that it first goes past an Editor in India, don't you?

Crazy stuff, an offshore MT types it, it is then edited by an offshore editor (who is not much better than the MT)and then it comes to us to be edited again with a 100% listen.

I think we have all accepted the fact that offshoring is a reality and we all knew when we accepted the position with MW that we would be editing offshore work, but I did not sign up to work for slave wages ($8) an hour.

I have no clue what your situation is, but I am way too good to work for that. I also have more pride in myself then to be insulted by the people of MW.


I understand, but that stinks for us who need help...
I figured that would be the answer :( Oh well, back to square one.
The pay stinks, in my opinion.
x
United Stinks!
I tried to work for United for a few days.  I specified MULTIPLE times I am NOT a morning person.  They disrespected me and called ALL DAY, started phoning before 7 a.m. to ensure I don't sleep at all since I went to bed after 6 a.m.!!!!  They sent an email telling me to phone them when I feel like speaking to them.  Great...I won't break any nails dialing the phone - TWO MORE STAFF PEOPLE CALLED ME TO HARASS FURTHER!!!!!!!!!!!!!!!!!!!!!!!!!!  Why were they calling?  To ask why I was not typing right then!!!  Well duh!!!  Second shift begins at 3 p.m. my time and all this drama was going on at 1 p.m. my time!!!!!!!!!!  HELLO!!!!!!!!!  GET AN EDUCATION!!!!!!!!  LEARN THE TIME ZONES JERKS!!!!!!!!!  So, for the money and the harassment and the sweat shop atmosphere, I recommend any other company. This one is not worth the hassle, the time, or the energy since the staff is disrespectful, hateful, inflexible, inconsiderate, unprofessional and unacceptable.  Is the money even worth it?  No, for my 15 years' experience, they offered 0.08 a line.  Oh..another thing...I told them I would work this weekend - they don't have an auto job feed so it took over 3-4 hours for someone to 'send me work since their system is antiquated.  Yes, you have to rely on someone to send you work in order to have anything to type and then they send you 2 jobs, you type, you request more work, and you get more work after having downtime of 2 hours.  So...in 8 hours, you are lucky to have typed 5-8 jobs.  So, to get up to 15 jobs, count on 12-16 hours a day!!!! 
stinks as compared to what?
x
maybe the account stinks
nm
It stinks right now, worse than ever - sm
It seems no one pays much anymore and if they don't post their pay and ask you to state what your requirements are and you tell them, you never hear from them again.  Or worse, they have idiotic platforms that are not MT friendly, no matter what they say.  I swear there are no decent-paying jobs out there anymore for the MTs who have been doing this for over 20 years.
It's still Apex and it still stinks sm
I'm hoping to leave there this week.  It is Apex and it really is the pits.  There is nothing MT friendly about it.  I also came to realize they only have 1 account so with that always running low there isn't much hope for making a living there.
yes, it is Scribe and it stinks! nm

xxxxxxxxxx


The platform stinks.
a'fkdakdafkd
You emailed me to tell my pay stinks? sm
well first of all, I work part-time 4 hours a day, and make up to $100 a day, so that is $25 an hour, so don't email me and tell me I don't make squat. you don't know anything about my situation, and at least I don't make 4 cents a line for VR, so I consider myself fortunate. Why did you ask such a weird question, then I answer, then you rip. Just another one of the bitter, unprofessional people on this board.
The company stinks and if you look back through
the archives you'll be hard pressed to find a good post about them, and then they have to be from someone in management.  Even people that didn't listen to our experience and went to work for them are living and regretting they didn't listen.  Absolute worst company there is. 
DSG stinks. GIMT is great though
nm
Exactly. India work stinks.
x
grapevine that their platform stinks. Otherwise, I know nothing
m
I knew Transcend stinks,
and they try to hide behind a femce with everything including training pay, which you do not get.
My account is just over the border in US and it stinks.
nm
Sorry, but your whole story stinks and is really gettting so old!nm
nm
Sorry VR STINKS, I emailed you instead of posting.
You can disregard or share!
She is nice and she does pay promptly and in full, but the pay stinks.

.


That puts it into perspective - and 16 an hour stinks!
x
No - significantly decreased. Bayscribe stinks! nm
x
Transcend stinks...They used to be awesome but it has gone from bad to worse.
My line count has gone down so I have no doubt they are manipulating line counts and communication is the worse. Everything falls on deaf ears unless they have a problem with you, then they email you very quickly, but forget getting help on anything else. The more TL and QA people they have added the worse it has gotten. Maybe the problem is that they are not sure what their job descriptions are so no one answers emails. I'm done with them.
Stinks, doesn't it? Seems like everytime they do an upgrade sm
the lines get tougher to get.
They overhire -sm
Can't give you enough work if they overhire. Grave and early day shift are out of work when they sign on, or shortly after. They want all the accounts cleaned out by evening, and then there is nothing left for anyone else.
Well I never know when they overhire...
I have never run out of work unless it is around the major holidays when people would rather spend their money anywhere but the doctors/hospitals (don't blame them)!

Actually looking forward to them hiring some help...the accounts are so busy and we keep getting new ones...one can only type so fast for so long...lol!
Used to be, not any more. Overhire is the name of
the game, so you are lucky if you can get your line counts. Just like any other big company, you are just another set of hands and another number. Their platform is terrible.
They do overhire.
?
They definitely overhire
Not only do they over hire, they are turning to all ASR soon, which is a cut in pay. Working on secondary and third accounts most days due to the over hiring situation. Will not give me a fourth account. Have 25+ years experience and transcribe it all, so inexperience not the issue. This is a dying business.
I think they overhire so they can have
up to the minute turnaround time. They don't care if we MTs have enough work. They only care that they look good with there lickity split turnaround time and screw the rest of us workers. For instance, there is no need to get in a panic if there are 200 jobs in the backlog that ARE NOT out of TAT. That just means there will be plenty of work for the next shift of workers and they won't be sitting at their desks fighting over the 1 job that comes into their work pools. It doesn't mean that it is time to hire 15 new employees, and it doesn't mean it is time to send out a distress signal for OT or the world is going to end. If these companies could understand that, I think we would all be a little happier.
I wish they would not overhire!
I have been at work for two hours and have already run out five times and currently have none.
Company ok, but the human ratsources and payroll stinks.
They play good game of being KGB, screw up more than anyone else in the company, but never get in trouble, just keep compounding their mistakes. The wondeful programs to keep track of us never work right, but they are so nasty to us that no one wants to work for them.   Why is management so blind?
Version 8 stinks. I would not do purchase anything to work for a company.
don't do it, unless they are paying you 12 cpl to edit the VR.

Tell them you can not afford it with the line rate they pay...he he!

Happy New Year!!
Did they overhire or something earlier. nm
:
Overhire. I see 4 or 5 new names on
my accounts every week, and we never needed any help.
They way overhire and it can be very hard

to get lines because there isn't work.  Some accounts have tons of work, but they won't let them be used as backup accounts.  They do pay on time and if there is a holiday on payday they pay before.   FT is considered 35 hours.  You have a 12-hour window to do the work.   They do expect you to work your schedule to cover TAT, although due to overhiring there frequently may not be work on your shift to get your hours in and they do expect you to make them up - but because they overhire it may not be possible to do. 


I think you could do worse, though they have lots of room for improvement.  There are some dips for STMS, which is your main contact, which may make your experience good/bad. 


Can you say overhire...I knew you could.

Don't bother unless you like A LOT of flexibility in your day.  Have a backup job so when there is no work I can work elsewhere. There is more work at night so if you like working evenings and nights this could work out for you.


I worked for WMX. They overhire, especially when

a new account is coming on-line.  I ran out of work sometimes just 2 hours into my shift.  I tried working my days off and other shifts to make up lines, but everyone else was doing the same and I still couldn't get my lines.  I didn't have a good SCM and trying to get additional work took going to top management.   There are some accounts that have a ton of work and on OT frequently, but they wanted people working on them as primary accounts and not backups. 


If you need a FT paycheck I would not rely on WMX for it or at least would not quit your other job for several months to give the account time to balance out, for MTs to quit who hated it as much as I did, for MTs to quit who can't get their lines like I did, and for the account numbers to be consistent. 


So, what's your opinion? Did they overhire? NM
nm
I've said it over and over again that they overhire and

rarely got 35 hours, usually under 20, even with 3 accounts.  I was crucified every time I said anything, but this is not uncommon.  When I left there were at least 5 months that left around the same time, for the same reason.  I was depleting my savings because I wasn't making any money. 


There are always some accounts that have a ton of work and have frequent OT, but they also tend to be horrible accounts. 


With the holidays coming up there are going to have fewer people having elective surgery so the census will be done.  MTs will be trying to get every line they can for Christmas money, so I can't forsee tha the work load is going to increase. 


ya know - GREATFUL! they obviously do not overhire.
x
One word - OVERHIRE.
nm