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They way overhire and it can be very hard

Posted By: what I know on 2008-03-26
In Reply to: Can anyone share any info on Webmedx? - Casey

to get lines because there isn't work.  Some accounts have tons of work, but they won't let them be used as backup accounts.  They do pay on time and if there is a holiday on payday they pay before.   FT is considered 35 hours.  You have a 12-hour window to do the work.   They do expect you to work your schedule to cover TAT, although due to overhiring there frequently may not be work on your shift to get your hours in and they do expect you to make them up - but because they overhire it may not be possible to do. 


I think you could do worse, though they have lots of room for improvement.  There are some dips for STMS, which is your main contact, which may make your experience good/bad. 




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I am having a hard time understanding why companies consistently overhire when they run an ad.
They have to know that people that need a certain amount of income are either going to quit or cut back and get a second job.  What does it gain them.  I would think this constant hiring and hiring and training would get very old and certainly has to impact quality.
They overhire -sm
Can't give you enough work if they overhire. Grave and early day shift are out of work when they sign on, or shortly after. They want all the accounts cleaned out by evening, and then there is nothing left for anyone else.
Well I never know when they overhire...
I have never run out of work unless it is around the major holidays when people would rather spend their money anywhere but the doctors/hospitals (don't blame them)!

Actually looking forward to them hiring some help...the accounts are so busy and we keep getting new ones...one can only type so fast for so long...lol!
Used to be, not any more. Overhire is the name of
the game, so you are lucky if you can get your line counts. Just like any other big company, you are just another set of hands and another number. Their platform is terrible.
They do overhire.
?
They definitely overhire
Not only do they over hire, they are turning to all ASR soon, which is a cut in pay. Working on secondary and third accounts most days due to the over hiring situation. Will not give me a fourth account. Have 25+ years experience and transcribe it all, so inexperience not the issue. This is a dying business.
I think they overhire so they can have
up to the minute turnaround time. They don't care if we MTs have enough work. They only care that they look good with there lickity split turnaround time and screw the rest of us workers. For instance, there is no need to get in a panic if there are 200 jobs in the backlog that ARE NOT out of TAT. That just means there will be plenty of work for the next shift of workers and they won't be sitting at their desks fighting over the 1 job that comes into their work pools. It doesn't mean that it is time to hire 15 new employees, and it doesn't mean it is time to send out a distress signal for OT or the world is going to end. If these companies could understand that, I think we would all be a little happier.
I wish they would not overhire!
I have been at work for two hours and have already run out five times and currently have none.
Did they overhire or something earlier. nm
:
Overhire. I see 4 or 5 new names on
my accounts every week, and we never needed any help.
Can you say overhire...I knew you could.

Don't bother unless you like A LOT of flexibility in your day.  Have a backup job so when there is no work I can work elsewhere. There is more work at night so if you like working evenings and nights this could work out for you.


I worked for WMX. They overhire, especially when

a new account is coming on-line.  I ran out of work sometimes just 2 hours into my shift.  I tried working my days off and other shifts to make up lines, but everyone else was doing the same and I still couldn't get my lines.  I didn't have a good SCM and trying to get additional work took going to top management.   There are some accounts that have a ton of work and on OT frequently, but they wanted people working on them as primary accounts and not backups. 


If you need a FT paycheck I would not rely on WMX for it or at least would not quit your other job for several months to give the account time to balance out, for MTs to quit who hated it as much as I did, for MTs to quit who can't get their lines like I did, and for the account numbers to be consistent. 


So, what's your opinion? Did they overhire? NM
nm
I've said it over and over again that they overhire and

rarely got 35 hours, usually under 20, even with 3 accounts.  I was crucified every time I said anything, but this is not uncommon.  When I left there were at least 5 months that left around the same time, for the same reason.  I was depleting my savings because I wasn't making any money. 


There are always some accounts that have a ton of work and have frequent OT, but they also tend to be horrible accounts. 


With the holidays coming up there are going to have fewer people having elective surgery so the census will be done.  MTs will be trying to get every line they can for Christmas money, so I can't forsee tha the work load is going to increase. 


ya know - GREATFUL! they obviously do not overhire.
x
One word - OVERHIRE.
nm
They will overhire whether you pitch in or not so
Loyalty is a 2-way street. If you believe the company line and stick with it, let time tell, and the bill collectors begin to call. Just BTDT, and IMHO keep the client happy at the expense of overhiring to keep TAT is the first priority there, not to make sure that IC's commitments are accountable by the IC and the company too. Hope your dreamworld doesn't spoil if and when you wake up and smell the coffee. Good luck to you.
Agreed, they do overhire.

Yep they offshore, and they overhire sm
Worked for them over a year ago for about 3 months, and never had enough work, and now I am just being petty, but I want to mention also that they would never give back my deposit on my Dictaphone foot they supplied, which was only $50, but dang it, IT WAS MY MONEY.  It just shows that they are kinda shifty.
Alltype is no good -- they overhire
nm
DSG notorious for overhire/prune (sm)
as standard operating procedure: hire/contract every warm body with a plausible-looking resume, overstaff accounts, give the whole thing a few weeks to settle down, then prune the bottom 40% of the producers or inactivate the part-timers. Advertise, rinse, repeat. Lots of services do this.
Exactly. Which is why MTSO's overhire...which I also see a lot of complaining about.
x
must be overhire awaiting new accounts ??? nm
n
Why? No work, overhire, or new policy?
?
They overhire. Their program stinks.
The training is worse. They outsource work so there is nothing left. The transcription program is horrible and you do 3 times as much work to do a document as you would anyplace else. You cannot use automatic numbering, you cannot do this, you cannot do that, and new rules every day. You spend all day clicking and changing everything.
"They" ALL overhire; it's please the client first; not the MTs.


I do not think they overhire. Instead, they make sure that we have enough work. sm
I don't Meditech. I like it actually. It really is just straight typing!
KS doesn't overhire, so there is no guarantee

that all those leaving MQ and applying at KS will even get a position.  They have at least 3 platforms that I know of and maybe more other than Meditech. 


I never worked for MQ and never worked on Meditech so I can't compare.  From what I have heard about MQ I don't know how any company could possibly be worse . 


They way overhire. They do a big hiring for new accounts

and then when the dust settles there isn't enough work and a bunch leave.  There are accounts with tons of work, but they are usually older accounts and for some reason they won't allow them to be used as backup accounts.  Pay is better than most companies, but if you can't get your lines in it doesn't help.  Pay always on time and if payday falls on a holiday pay is early.


They weren't a good fit for me, which turned out to be a good thing because I'm in a much better place now than I was with them, but I've worked for worse companies.  If you are looking to work for one company I'd advise again that with Webmedx.  I was only getting 12-15 hours in a week.  I was always available my scheduled shift and was willing to work my days off, there just wasn't enough work. 


They overhire constantly, worse when they get a new
account.  There are some accounts that have tons of work and are frequently on OT, but then there are lots of accounts that run out of work several times a day.  Definitely ask for another account, but it might take you several accounts to get your lines and then you've got all those different account specifcis to deal with. 
And it's fair to overhire MTs, who need the money, then
What went around, has come around, it seems.
Don't do it. Pay is low. They overhire and work is low constantly.
nm
Only there a year. They OVERHIRE. Out of work...
Other than that, they're great.
It's not the hospitals. Can you say OVERHIRE, I knew you could.
I have tried to warn people about the work fluctuation when people would inquire but people obviously do not believe it. I have already moved on due to the low work.
Great..Now they can both OVERHIRE and underpay. NM
Sheesh.
TAT and staffing practices (do they overhire to make TAT?) Also...
is the work routed to you or is it first in/first out. You should be able to plug in and have at it, as much of it as you can do at your own pace, and whatever doctor (ESL or not) comes up, rather than have someone select for you and decide when your 'Q' will run out. Those practices will hold you back from making and working at your full potential.
Same ole story - overhire then weed out. Best move...sm
on before this gets to be a pattern. Might be a good company in some minds, but when it's not paying your bills how great is it, really?
Keystrokes does not overhire. There has been so much work on my account sm
that they are begging for overtime (and paying 1-1/2 times normal rate for it which is better than other companies that I have worked for!). One thing that no one can say about Keystrokes is that they overhire. They make sure we all have enough work before hiring more on an account. Yes, I have talked the owner about it so I got that information direct.

Also, I think the above poster is right. I think Becky is one of the owner's right-hand persons, her and Karen both. They are both very helpful, as is Jen who answers the phones and a few others.

They could get rid of the IS manager and a lot of us would have a party. She is horrible to deal with but I think is related to Lee or Jeff because she has been there a long time!
Not falling for this twice. These guys love to overhire.
nm,
I have to second that statement. Wish TT would not overhire during the summer months, as we get so
low on work now -- it is frightening to think about the summer months and then the holidays that follow.  Ouch !
Not me. I have been with the company for a while but every time they hire they overhire so
obviously that affects all of us when they do this.
Does anybody know of a company that does not constantly overhire so that we have to wait endlessly
for work each day?  I am finding I have to be available 12 hours a day to perhaps work 7.  Getting old.
They did not overhire. New accts coming, and it's a holdiday week.(sm)
This crap gets so old.
But overhire/lack of work for the past few months . . . nm
m
Think twice about Transcend. Overhire and not so great lines count
As far as the hospital job goes, that would be a better,stable choice. I know in our area the clerks obviously make less than the MTs, but it is way above minimum wage, not to mention you get shift/weekend/holiday differential. Find a company is this business that does that. NONE, at least that I have found. Best wishes on your job search.
They will overhire and in 4 months you will have no work and will be broke - happened to me..nm
nm
Probably because they love to overhire! We will all be struggling for work in a few months..nm
nm
think they jointed the bandwagon of overhire as a company policy? NM
x
Overhire, inconsistent work flow..Been there doing that. Cant afford to stay.
Need I say more..
They are nice people, but the pay is on the low side, benefits were expensive and they overhire. nm
x
Typical year round. They overhire. I left due to lack of
work.  About 6 other MTs left when I did, that I am aware of, due to lack of work.  There are accounts with a lot of work and frequent OT, but I was told they couldn't be worked on as a secondary account.  Made no sense at all to me.