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Serving Over 20,000 US Medical Transcriptionists

This hasn't been a situation that has gone on for

Posted By: A-Team on 2008-10-10
In Reply to: OMG! A nightmare again? - Herewegoagain

months.  The biggest account took some of the work back in-house w/o warning.  It was done w/o warning and the other accounts have had to absorb all the MTs who were left w/o work.   I have been there less than a year so I don't know if the work flow is a cyclic thing or not, though if you read the board it seems like the workload is low all over.  I know things are frustrating, but at least they pay for down time.


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hasn't it been said it can be 30% less...
x
Is there any company which hasn't been...

complained about???


I've read the posts and wonder.


It hasn't been announced yet..
But some of the office people have "leaked" the info apparently.
Really, that hasn't been my experience at all.
I was initially concerned when I heard the company was sold, but honestly you would never even know they are a part of Transcend unless you actually knew it. (Does that make sense??). The owners are still extremely active, and my managers and team leader are really special.

You are the first person I have ever heard has noticed a change. MDI is growing, but they are growing on their own. I think they have almost 500 transcriptionists at this time. BTW, I don't think Transcend is much bigger than MDI - they also have 500 employees.
This hasn't been my experience other than to say
do my work. Working before anyone else gets up and then end of day seems to make all the difference in making line count in my situation with MDI on a C-phone account. Perhaps it is an issue of what accounts you have and how versatile you are.
OSi hasn't changed
I just left there because of the VR and the low work volumes. They aren't offshoring, I can tell you for sure. I can tell you also that the work is still very low, the VR pay is terrible and forget it about communication, and yes they still micromanage through the IM.
IT HASN'T BEEN IN OVER 3 YEARS!!
I have never known them to use the supervisor as a recruiter!!!!!!!!!
it hasn't started yet, still getting set up
X
Amphion hasn't, to my recollection
x
It still hasn't been resolved for everyone. I'm still in limbo. I'm going

to give it until tomorrow. 


Huh??? CyMed hasn't been around for almost 2 years now.
They were bought out by SPi, which is one of the worst companies out there! I know this for a fact as I worked for Cymed for about 2 years until they were bought out by SPi in the mid to late summer of 2006, so they don't even exist anymore.
This is the first year Oracle hasn't sent anything...oh well.
Not even a thanks. As a matter of fact, been unusually quiet this week. Hhmmm, feeling guilty maybe?
I'd like to know why this bunch of crooks hasn't
I can think of a few MTSO bigwigs who could use 150-year jail sentences.........
The industry HASN'T advanced. sm

That's what the 'gripes' and 'complaints' are about.  Technology in this field has advanced, but normally with advancement of technology comes advancement with compensation for continuing education.  That's not happening in this field.  THAT's what the complaints are about.  I, for one, welcome advancement in technology.  I'd still be working on a Selectric typewriter with carbon paper if I didn't.  What I don't welcome is the fact that while technology is advancing, the working conditions are declining.  While we are continually learning and sharpening our skills, researching new terms, equipment, drugs, procedures we are LOSING pay.  This is one of very few industries where the workers are continually required to learn more and do more, but the compensation is going backwards instead of advancing.  When technology advanced for the physicians and for the nurses, did they take cuts in pay?  No, they actually advanced with their fields and their compensation increased based on the justification that they had invested time and money to learn the new technology.  They became 'specialized.'  When technology advanced for the medical centers and hospitals, did they lower their prices because their staff could do their jobs in a few less steps?  No, they raised prices based on the premise of increased price of equipment and costs for doing business.  What about us??  We have increases as well!  What honestly justifies a cut in pay when the cost of everything else is skyrocketing?  Can you tell me that??


This MT board is really the only way we have to communicate about our field.  The 'griping' and 'complaining' is a symptom, and there wouldn't be a symptom if there wasn't an illness.  So obviously there must be something wrong with the way this field of medical transcription is moving.  This networking board allows us to discuss it openly where we can't with our employers or management.  It almost seems as if some people won't be happy until they can take that away from us too. 


So you're one of the lucky ones who hasn't
taken a cut in pay for working longer & harder? It's sad to not be able to feel compassion for your fellow MTs who are struggling to make ends meet when their pay is being cut & the cost of living is rising. The CEOs of the MT corporations aren't going hungry, but some of our fellow MTs are really struggling. My compassion lies with them.
Are you sure you don't mean MDI (Medical Dictation Services, Inc.? MRC hasn't been around
s
She has been told this for years now. Hasn't changed.
You would be shocked at how many MTs have left them.  Amazingly they keep finding others to hire.  Sad, sad, sad.
I was told it hasn't started for any account
In order to finish you have to start and as far as I know no account has been started with this new line counting utility. When I questioned this, on several occasions, each time I was told its still happening but that was the extent of any information that was conveyed to me.
If your company hasn't paid you come payday and

promises it will either be overnighted to your or in your account by the end of the day and it isn't, and the next day the money isn't there and they wait until the end of the day to tell you they don't know when you'll get paid doesn't that sound very fishy?  I think the CEO should have issued a statement and outlined exactly what the issue is.  If it isn't a matter of money (like they don't have it) then why not say what the problem is. 


Someone mentioned this situation yesterday or the day before and got reamed, but I think this is now a MAJOR issue.  Fortunately for me I got a big tax return and I haven't paid all the bills yet so I'm not hurting, but I can imagine there are more than a few who NEED their checks NOW.  


Hasn't your mother taught you any manners?
What is wrong with you to judge? Do you think every MT has to be just like you. Every business has the high achievers and the ones who struggle, possibly to find they have chosen the wrong field, or the wrong company, specialty expander.

Your ladies who toss off your smart a$$ comments at every chance are part of the reason MTs are considered difficult.

If you are like this 24 hours a day, I have a feeling you spend a good deal of time MTing because there is no one else in the house with you. Who'd want to spend time with a person who could cough up a post such as yours? A masochist possibly.

Find yourself a sense of humor and until then, cease posting in representation of medical transcriptions. We have more class than that where I am in this business.


Medware..There hasn't been anything on this board since August 2007...(sm)

Does anyone who works for Medware care to share their opinion about the company in regards to steady work, flexible schedules, platform, benefits, etc.?  You can e-mail me if you wish.  TIA. 


WELL SAID TT12 - mine hasn't run out yet (I love slow times though)

CEO hasn't left yet, she's leaving in August. Co's are bought and sold all the time and I
think this is that big a deal.
The owners haven't changed, MT supe hasn't changed
I've been in their office. I know the people. It is a sweat shop and you will never be paid a decent amount or get respect. You won't know which is a good or a bad day for the person you report to until you literally get yelled at.

They have to offer bonuses because their reputation is that bad and nothing has changed. You may get work that has been recorded 3 times from some of the worst accounts you could ever imagine. They take accounts no one else will touch. That hasn't changed.
Yep--same situation for me.

I just dread the thought of being yelled at, and then probably fired, because I can't keep a schedule.  I work when kids are watching a TV show, or taking a nap, or a neighborhood kid drops in to babysit, or dinner is taking extra long so I can squeeze in a couple more reports. Like you, THAT is why I've been with MQ for almost seven years now!


I feel like crying.


I just had this same situation come up - sm
I simply explained to the company that I would rather my present employer not be contacted at this time, since they are not aware that I am looking. I have another reference, so I hope it isn't going to be a problem. But like you, if things don't pan out with this company and I end up staying where I am, I definitely don't want any problems.
This is my situation.

I am a hospital employee thinking of going national mainly due to the drive though. There is plenty of work though and when the work is low which is rare, we file, the ones that know how code, code, sometimes we can help out with Release of Info (ROI), or do other things until there is more work so you are always getting paid. Great bennies too at my hospital too, tons of PTO time that a person can cash in.


The down side is that certain ones can get away with turning in crap work all the time. thers if they make one little mistake it is magnified and made to feel like they are the worst Transcriptionist in the world. Some are allowed to cherry pick and others get stuck with the worst dictators. Also a problem is that I am in an office with newbies who don’t have to worry about production (rest of us do) and they act like children, literally. Sing songs out loud, shoot rubber bands at each other, the phone where family and friends can call on rings off the wall. I also have a loud speaker over my head where the operator comes on and says “DR SMITH call 99999 or whatever.” I don’t fit into the little cliques.  I cannot afford fancy clothes and I cannot afford to go out and eat once or twice a week, I have go to home and cook supper as I have two small children to feed.


I'm in the same situation - someone took all my
call me. I followed the employee manual and sent an email as my first step in problem resolution to my account supe (who never returns emails). And this is a new job I took because of the very same thing happening at the last one, with assurances that I would NEVER have this problem here!
Am not sure what the situation is. SM
If this is a local hospital, I was welcomed with open arms on no more than a medical terminology course, although that was years ago.  There is no better training than the one-on-one I received there.  Sometimes you will find there are people available to help you until you can get up to speed.  Even in a local doctor's office, you may not be on your own for awhile.  If you're not sure about the situation, don't hesitate to apply, and there is no need to mention your lack of experience.  I imagine it will show up on your resume, so they will know exactly what they are getting.  If you get to the interview stage, that would be the time to ask about training, what exactly is expected, how long you have to learn all you need to know, who is available to help, etc. Good luck whatever your decision.
my situation... c msg
I'm an actual full-time employee for two merged hospitals. Full benefits. also includes radiology. I went home 1-1/2 years ago. pay is 20/hr. The minimum production is 75 minutes plus 0.50/min after 80 minutes. all equipment provided including second phone line and internet connection. We do have outside vendors that back us up, but we have majority of the work. I'm happy with my position. Unfortunately the hospital itself is making cuts and the transcription department is one of its targets, although they haven't touched us yet. One of our vendors are now doing most of the work for one of our hospitals, so I am considering asking my boss to hire me as an IC.

I say take the job if you have more pluses than minuses, but remember, hospitals do lay off so have a back up plan. Good luck to you.
I don't think I would like that situation...

I think you should be able to see how many reports you did and line count for each.  I've had instances where a report I sent was missing from my total, and I would never have known if I wasn't able to get that detailed info.  I have always kept a log, also, of all job numbers to compare.  Maybe there would be some way you could check the line count for each report before you sent it and write it down and then compare the total to what shows up? but that would be a pain!


Your's is a different situation
than mine of course, and so we have different concerns.  I really do not know much about them, as the people who merged with MD-IT, who I will be working for, are very new to MD-IT (June of this year), and they really cannot give me many answers to my questions.  This is what concerns me the most!  MD-IT may be fine itself, but I am worried about the branch of it that I am dealing with.  Let me know if you would what you find out about them, and I will do the same on my end!  Good luck with whatever you decide to do!!!! 
Yes, same situation here also

You don't know the situation...
shut up until you do. It is not up to supervisors to train someone how to be an MT, they are only responsible for showing them how to use the software platform, unless they teach a transcription class. Companies hire MTs that have had years of experience, like duh. These were stupid errors only first-year MTs would make and this woman had more years of MT experience than me and still made them.

It's not my responsibility to teach MTs medical terminology and spelling. They should already know.
Sad situation...

I am currently working for a company that acquired business here, only to eventually send it all overseas. I'm just counting the days before I’m given the boot...  I hope and pray that our next president makes it very unpleasant for companies who do this to Americans. What goes around comes around and you get what you pay for!  Let's see how long the clients stick around with the quality issues you will soon be faced with. I am very disappointed because I thought I was a valued employee... silly me! 


It's a sad situation...
Most of us expect not to be given raises...but I think that should change. It makes no sense to be at a company 2, 5, 10, 15, 20, and so on years and never be given a raise. It doesn't happen in other professions, does it?
Never had that situation, but I was only

assigned 1 account and was told that if I needed to add to it to let them know.  I've only been with less than a year, but when I interviewed, they went over the account in pretty good detail with me.  So I kinda knew what I would be working on before I accepted the position.


Are you with MDI currently and are having a problem or just looking?


When I went through the same situation with
I called the bank with the paycheck account number and asked if a check for my estimated amount was covered. When I found it wasn't, I figured out the check wasn't simply lost in the mail and confronted the MTSO, who fessed up that things were temporarily tight. I quit immediately and stayed in contact daily until I got my wages. I do not give the benefit of the doubt anymore.
My situation
I do both ASR and transcription and never run out of work. I have two accounts, acute care. I'm not sure about the radiology side of things. I used to run out of work until I volunteered to do ASR, which keeps me busy when transcription is low. I never run out of work now.
situation
I did run out of work off and on awhile back, as we will in this biz. I have several accounts (by request) and am almost never out of work. Lately very busy in fact. Yes, they have been very good about accommodating me. IMO it is a great company. Have been there a couple years now. Biggest drawback is feeling the need to work on days off if acct is busy. As they've said, if everyone for that acct put in 1-2 hours at those times, it would solve the client needs. Unfortunately, not everyone is so conscientious. good luck.
I had same situation

I applied to several companies.  A couple got me all excited but then blew me off after paying closer attention to my resume and how long I had been out of the field.  I applied with Focus and got hired there but never actually started because my former employer from many yrs ago finally got back to me and offered me a job (after testing since even they were skeptical even though I was a great MT back then).  Apply for everything you can and test for anyone who offers you the chance.  If you are interested in working for local doctors instead of a national company you could compile a list of who is in your town and start contacting each of them. 


Good luck.  You will find something.  Try not to get too discouraged. 


this is exactly how the situation is with VR...sm
good VR system + good dictator + good audio = happy VR-MTs

bad VR sytem + bad dictator + bad audio = miserably feeling VR-MTs

and all the variations in between.....
Yes, I had the same situation ...sm
I was hired a couple of months ago and excited to be working on DocQScribe again, but just 1 week into it the work started disappearing. I'd get in a half day or if I was lucky 3/4 of a day's shift and then no work. I was full time and only getting about 3-4 hours of work per day at the most. I finally had to leave due to the lack of work.
Sad situation
Boy are they gonna be in a world of crap when the new accounts come on and by then at least 1/3 of their MTs have left.
OT situation

They did lay off lots of people recently and are now hiring like crazy.  Even crazy MTs are coming back who have left (or are the one's who were laid off, hmmm, curious).  It seems that some at Ampion have little work while other specific accounts have too much work and are constantly being required to work OT almost every single day with the remarks from the MTSO that this is mandatory with no exceptions.  We do have a life besides Amphion, or at least I used to think so!


Same situation here
My account has more than enough work and I'm also on a VR program. I've no problem making about double the required lines every day and could do even more if I didn't take breaks to read these boards, lol!

I'm sorry for those whose accounts don't have sufficient work, but that's not the case with my account.

(And, let me beat the naysayers to the point - I am neither management nor a cheerleader, just a fortunate MT with plenty of work on my account).


Yes, that's a bad situation....

It is never acceptable to allow mistakes to be made solely based on the fact that you (general you) want to make more money/not lose money.  This is a constant problem with the production environment... MTs rushing through because they think they need to make X, meanwhile compromising quality.  If you ask how many here proofread their reports before sending, you will find that most do not.  Are we paid enough to proofread and slow down for quality?  I think most probably are not.  So, ultimately, the problem begins with the facility being cheap and ends with the MT who accepts that cheapness.  In this situation, I think the best solution would be not docking their pay, but maybe offer 3 warnings.  After the third warning, they are terminated.  But leave out the docking pay part.


I don't know your situation
But I have some accounts on ISR but others aren't. I have no idea how fast I will be on the new platform or how many reports on any given day I will get that are ISR. There really isn't a way for me to calculate how much I will gain or lose. I'm just wondering how you can calculate that (seriously, not sarcastically). If I stay at the same percentage (roughly) and only increase my LPH by 31 (or so)I will make the same amount. Last year when the bonus came out, I really made a huge effort and was able to increase my LPH by quite a bit. I have many tricks using AHK and Instant Text and would love to help those struggling, as do many other MTs. We share a lot of shortcuts. I hope you can find a way to make up the difference. There are many creative ideas out there.
newbie in this situation
I think I am going to take the other job. I hate to do this, but the other job is also very flexible and a good company so I hear. Also, the other company is IC. I am just so discouraged, I am been working for an hour and a half on a very difficult, long OP report, but I guess I should be glad I got a job to do at the moment.
English. We cant help MQ got themselves into the situation they are in. They did it all alone.

Similar situation here..
That gal has some serious issues. I agree with you to each his or her own. Maybe you have to have something in common with her...i don't know. Just glad i found an editor position elsewhere.