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Serving Over 20,000 US Medical Transcriptionists

Transcend does! Give them a try.

Posted By: nm on 2005-08-12
In Reply to: Any companies paying .10+/line? - Ga Peach

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Transcend does give you credit but I
am going into business for myself anyway this summer. Transcend has whacko management but at least you could see your lines.
Give Transcend a chance
First of all, hello to all of you from MDI-MD.

I certainly know where you are all coming from. In January of 2005, Sue and I decided to sell MDI-FL to Transcend. We worried and prayed over it. We had over 500 employees and hoped that they all would understand and stay on with us, as I felt they were the best MTs in the world. I spoke to each and every one of our MTs and explained the situation, telling them that as far as I knew nothing would change; that Transcend was a great company who cared about their customers and MTs, as well as quality, which I never wanted to jeopardize. After getting to know Larry Gerdes, the CEO of Transcend, we knew that this was going to be a great fit.

Our MTs were all a little afraid, but fortunately they believed what I told them and about 90% stayed with us and I am thrilled to say are still with us. (Thanks Deb, Sheila and Carmen for your very kind words).

I know what you are going through. Try not to be too hard on MDI-MD. I do not know anyone there, but I have heard they are an extremely nice group of people who think the world of all of their MTs and also are great to their customers. I know when we sold MDI-FL all of our MTs remained on the exact same accounts that they had been on, so I don't see why we would do anything differently now.

Yes, Transcend does send a very small percentage of our work to India - I believe 15%. This will never replace our hard-working US force of MTs.

I would just wish you all would not be so harsh on MDI-MD. In the past, I have seen many of you write such nice things about them. They didn't merge with Transcend to hurt you. After working for us for a while, you might even like it. We are very well known for our flexibility, flex-time, etc. You will see that Sue (who is now President and COO) and Larry (our CEO) both have an open door policy, the ROMs are great and the Team Leaders are also.

I hope I was of some help to you. If you would like to send me an e-mail, you may at Liz.McGrogan@trcr.com. Good luck to each and every one of you. I do hope you decide to give Transcend a chance!

Thanks again,
Liz McGrogan
Former Co-Owner of MDI-FL
Consultant, Transcend Services, Inc.



Can anyone give me info on TRANSCEND OR STEN-TEL?
I have received offers from both, the same cpl offered, but I would be happy to hear what any employees have to say about them.  Thx!
Okay..I'll give ya that one. I came from the MDI side as it merged with Transcend so...
I was offered more than 4 cpl per line on editing and I'm not sure why if everyone else prior had been given 3 cpl. There is no way I would do editing for 3 cpl and trust me..coming from MDI into Transcend was not happy days for us. The biggest problem that I did have was when I found out our work was getting sent to India. Nothing is worse than being told we share work with our overseas partners and have too many days of no work. I have no doubt where it was going. So, never having come from the Transcend side, where you came from, I'm only going to relay my experience and apologize if that is what actually happened there. Yikes..I rely heavily on the MTs and supervisors who came from MDI because I know they watch our backs.
give amphion or transcend a try and dont always base choice on posts
d
Can anyone give me information on Transcend Services Voice Recognition editors? sm
I was offered a job with them.  Curious as to how good their benefits are, how easy the program is, and if the dictations are REALLY awful or just as any others.  Any input on anything to do with the company and/or information on Voice Recognition editors would be greatly appreciated.  Thank you in advance!
"warned" by someone who won't give facts or sign her name. Give me a break! nm
x
Nationals give at least a week to learn program. Give
xx
They used to give out $25 Amex cheques -- give them time. :-) nm

Transcend bought MDI, so if Transcend sends work offshore, so does MDI. nm
nm
We heard Transcend is buying Keystrokes next. I'm not working for Transcend. No Way !
nm
If MDI-FL is owned by Transcend and Transcend admittingly offshores, sm
then doesn't that make MDI a company that offshores? That's like saying that one branch of a company offshores but another does not, so they are excluded from the offshore label. If MDI-FL is part of Transcend and Transcend offshores, that means that they do.
RE: If MDI-FL is owned by Transcend and Transcend admittingly offshores, sm
Your hypothesis is incorrect. MDI is a wholly independent subsidary of Transcend, therefore, they were not a part of the experiment to offshore to evaluate cost/benefit ratio that Transcend only tried for 90 days (I believe the evaluation process is not still ongoing).
I get what you are all saying about them not having to give give you work, but...
I guess I just figure that as an IC, I am basically my own business and it is my responsibility to make sure that the work is done when it should be. I just think that if the standard of the company is 24 hour TAT then that is what I am agreeing to do when they hire me. There are advantages for both of us to the IC senerio, they do not have to pay benefits, or take care of collecting and reporting the taxes, and I have to adhear to the 24 hour TAT (or what every thier standards are) but can do that during hours that are convenient to me. Of course it is better for the company if they know exactly when I am going to be sitting at my desk and typing that is why they have the option of hiring employees. Just my opinion and wanting things to be like they used to be.. I guess I have to get out of my time warp or look a little harder for a company who really knows what IC status means.
Give it time, sweetie, give it time.
...................
It is not Transcend. Transcend has not had control of
the accounts long enough to make any changes to anything. Maybe your account just slowed down like a lot of others did over the last few weeks. Everything will run status quo for a few months before any major changes are implemented. And give Transcend a chance. It is a good place to work and you will finally have some benefits that you will enjoy.
Don't give up what you now have. (nm)
nm
We Cannot Give Up..
I have been doing this for 10 years now and I believe that none of us should give up. It is my understanding that part of the reason why they are going offshore anyway, besides low cost, is because they cannot find anyone who wants to do the work here. Partly, I disagree with nobody wanting to find work because it took me many, many attempts to find a job and I was so desperate at the time that I worked for one of those Indian companies. I found that team leaders there are not qualified enough to lead and really have no leadership abilities. Also, the MTs are not great either. If we all team up together, I believe with my whole heart that we can truly win our jobs back. Besides...how many people do you know wants their medical reports and social security numbers floating over there anyway? I know I don't.
give it to you
on a handout in the packet. I didn't gain, didn't lose.
I would give it a try
about how MTs were dropping out of the sky like flies.  I don't believe it.  Good ones are very hard to find.  Ones that will work and not take a half day to go to Wal-Mart.  It is not a straight typing job.  Most people think it is.  I have people calling me all the time saying My sister is interested in that.  She can type.  and on and on.
i give you the
x
Why give up one?
It sounds like you have a good thing going working amongst both? But if I HAD to give up one, I'd probably give up the national and stay with the smaller MTSO with plenty of work and good communication.
Seems a bit low? It IS A LOT LOW! Don't give
them the benefit of your time for the interview. Line pay is not worth it at all! Taking a job with a co that pays line pay says you are not into quality because apparently they aren't! All of the QA I know will not work for line pay. There are companies out there that pay decent for QA. Don't settle for it or you will be selling your fellow QA folks down the river. Hang tight and find these hourly jobs. I have one that is a pretty good rate. Tell the 2-cent-per-line companies what they can do with their QA jobs
ugh.. i give up.. that should say.. SM not NM ..
nm
I give up

You know, most MTs who post on this board seem very negative.  I have 2 years experience, but you don't even know what I have been doing in those 2 years, or my educational background, so how could you even say I am not qualified?  I was just responding to a post directed at me.  Good grief.


wow...you can do all of that but you cant give
 Sheesh.. Glad I didn't apply.
in my exp. with KS, you give them
 what schedule you prefer (what you already work now, etc.), whether you prefer to work a certain weekend day (I prefer 5a-1p, Sun-Thurs).  Basically, they trust that you will be on during most of those day time hours.  However, they are very flexible, and are very in tuned to you switching hours in the case of low work volumes, or appointments, etc.  They trust you will get your lines in, somehow, in your 40-hour week.  They just like to have a preferred shift, for paperwork, I think, like MQ USED to do, before they went anal. 
Just keep looking, don't give up.
Real QA does take a fine eye and stellar information base. MTs that edit never make any decent money. It will take a couple years or so to really make a decent living alongwith the right company and account. Making 9 cpl on an account you can't even understand could wind up paying you less in the end than a 6 cpl account with speakers you actually can understand. So, the right fit is also important to your eventual success. Still, it'll take time. Just keep looking and be persistent.

Good luck to you and God Bless.
why not give it a try
I haven't used Meditech before, so can't comment on that, but you can tell MDI that you want to try it for a few days P/T and get a feel for it before committing to the job. They'll probably be okay with that.
Maybe. Only way to know is give them a try but
x
at least they give you something
that is better than the same line rate for years with the same company.
Don't give up.....

Compared to alot of the MTs on this site I would consider myself a newbie...7-8 yrs experience with stronger skills in psyche, but nonetheless a newbie.  This site has helped me out a lot, I promise you.  I have learned not to give up.  How long have you been in this field?  I worked at a hospital for a couple of years and then was fortunate to float around here at home.  I was recently let go from a company (7/21/2008) that I loved but due to offshoring, I was let go.  I had given alot of myself but not nearly as much as I could have as I look back on it.  But, in either case, you take the positive with the  negative and build upon it....you have to make it work for you (I love it).  I considered going outside my home to work but then changed my mind as I realized that my complaints are the same as all at home MTs (lack of socialization, weight gain, basically not getting out of the house).  I have decided that I love my job and only want to give FN the best, but I love me and want the same things for myself, so I am going to make some changes.....


I give up
Well, it would be at least nice if they would get back to you with your score. I will take that as a start. I guess if they want perfection, they can pay for it too!
Don't give up

I applied for 15 jobs when I was looking last October.  Some said thanks, but no thanks, and others I never heard from.  One of the ones that I had written off because of no response actually responded to me positively about a month after the fact.  That's who I ended up working for.


I know it's a pain, but keep applying and you'll find something.  Companies are hurting for people like you with good experience.


Let me give an example of the pay
I have been working as I have been on this board yaking away and for the first hour of my work today I made $19.28 and that was not really working the entire time on VR and running my mouth here.
That is what I have been doing...i give up.nm
xxxx
Give it up....
If you're rational and have common sense and actually can do VR, these posters will continue to call you management (or a liar), even when faced with proof.

I've given up trying to reason with them. They're irrational and those types of people don't want reassurance or guidance. Instead, they prefer to label us all management or liars or incompetent or slow typists.

Let them talk amongst themselves and generate further negativity and hysteria.

I continue to keep working rather than whining. This one-sided debate of who can 'yell' the loudest is completely counterproductive and a waste of ANY positivity attempted to be interjected.

I say let them plan their 'mass exodus'...just means more money for the rest of us.
I think he should give up.
If he hasn't found anybody by now I'm not sure he ever will. It must be a a horrible place to work judging by the ridiculous instructions he has for simply sending in an application.
Exactly. I don't think they would give SM

a new mother any more consideration than anyone else.  If they are low on work, I think they would just say you can't come back.  I hope you weren't going to be coming back around the holidays this year because I can almost guarantee the work will be low then.


Well said. And they always give the same - sm
old sob-story about the economy, or 'the hospitals just won't pay sny more.' Sure they will - if MTSO's grow themselves some backbones and stand up for what their product is truly worth. But no, that would just be too SCARY! Easier for the Spineless Ones to just cowtow to the hospitals, and make up the difference by stiffing their employees.

Obviously most of the suits don't seem to believe in KHARMA.
Who says you have to give up...
Who says you have to give up -God- if you miss church on Sunday? Sorry, I don't get that... even though I agree that an every weekend requirement is a pain to say the least.


Did you ask your TL or ROM to give you - sm
work on another account?. I have 5 accounts and if I run out of work, which is rare, and want more, they pool me to another account.

Everyone knows this industry is feast or famine, but I have not been starving in quite a while. In fact, I have found my team leaders and regional operations manger will bend over backwards to accommodate. Sorry your experience has not been the same, and I truly mean that.

Oh my, please don't give up! sm
I have been doing this for almost 32 years. Have done every type of MT you can think of and have done very well at it. I agree jobs are hard to come by but don't give up as far as changing career paths or even staying in MT.

I went to school and learned a new field, but you know I decided after that just stay in MT as difficult as it is nowadays. I love it that much.

I am a certified pharmacy tech also but I can't say that I like that anywhere near like I do MTing and believe me right now I could make a lot more money at it. So don't give up, if you want to change fields you can and if you want to stay in MT you can.

There is alot of talk going around about experience versus nonexperience and how an inexperienced MT can do just as well, etc. etc. Well maybe eventually, but there is something to say for experience. At the very least, we who have had all these 30+ years of experience don't have to look up as much stuff which takes a ton of time thereby increasing our pay even in VR!

Hang in there, its not hopeless, just maybe a little bit harder.
Give me a break.
I doubt 100% that you posted AGAINST Keystrokes and used your real name.  Not gonna make me believe that in a minute, cause if you did, it would have been spread all over this board like wildfire, with Lee and the whole gang from KS posting to you, yadda, yadda.  Don't believe you one minute.  As for posting against Spheris, hmmmm... they have like 12,000 or more employees now? Bigger than MQ. So, boy, you're sure brave if you ever posted as Michelle.  Yep, they'd be able to zero right in on you on their radar screen! Please....Transcend watches this board like a hawk, and DOES contact posters.  PERIOD. It is scary and it is a hassle, so its a business strategy that does work for them regarding damage control. Doesn't mean any of us are "hiding" or that our negative comments are any less valid than your soap-box stances defending Transcend.
Not like you just didn't give away who it is!
have a job thanks to friends like you! Way to go!
A situation of give and take ..
What a great few posts from recruiters.  I share information and I also tell MTs who may not be a good fit for us about other places where I know and feel confident they will get a good chance to work.  I am still idealistic enough to think that first and foremost we are a community of people working the same industry and that we share so many commonalities.  I feel awful at times when I have to turn a really nice person away because their skills do not match what I am needing or my company cannot give them benefits or something that they need that is a deal breaker.  I think too that we need to work at being a bit nicer to each other generally. 
Give US some clues

What are you looking for?  Employee or IC?  Acute care or clinic? 


There are good and bad with every company.  Sometimes it just depends on what your needs are.


I will have to give another vote for MQ (I work as an SE part-time).  But for a full time position or if that is the only income you are relying on, MQ would not be my first pick (lack of work in some offices, possibility of upcoming changes due to lawsuits, etc.), but they work wonderful for me in my situation. 


Give us some more info


    


 


 


Do they give raises?

Not really, if anyone has info, they give SM
an answer.  If no one knows, the post doesn't get a reply.
I would definitely give 2 weeks, as well.
I wouldn't want to burn bridges.
Not yet. I would give it 3-6 months. sm
I am not saying NOT to go back, I am just saying that in my opinion, there will be changes over the next few months that will stay in place after that. The goal for the project is November 15th mailing to all current MTs, December 1st mailing to all past MTs. The benefits are being revamped, the pay structure revamped with incentives, levels and shift differentials, policies and procedures finalized. It will be seamless for most but not all. The diffence between this roll-out and MQ's new plan is this is meant to IMPROVE not DESTROY.

I personally think that hiring will be better with the new HR manager and the new training program (on-line and conference call) but it still be worked on. Better to go back when it is all done.