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Vonage uses your DSL high-speed lines.

Posted By: 4U on 2005-10-14
In Reply to: C-phone question - - Puzzled

Doesn't affect your local service at all and won't replace it, either. It's the same concept as having your DSL and regular phone service.


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DVI or high speed internet?
Well, this kind of depends on other factors as well.  Our hospital has used SoftMed for a long time.  Those living within the phone line area were fine with the DVI system.  However, now they are upgrading and it requires a high speed internet. So if you cannot get that where you live, or the direct phone line service, it could be a problem.  Hope for the best for you.  I am not so lucky.  I cannot get DSL where I live. :(
you don't need high speed internet to use an FTP--sm
you can use dial up connection and still use FTP. However, you DO need high speed internet in order to use some companies online platforms, typing into their systems.
It's just like any other high-speed internet. sm
I work for Medquist and it works great. I have had regular DSL and it's every bit as fast. My dad has cable and it's only a smidgeon faster; even my dad is impressed with my ISP. The only drawback is, it is expensive. My package costs $80 a month.

It's not available in many places yet. Until it showed up, I was stuck using satellite, which was terrible for my platform (DocQscribe) because of latency and I can see why some companies won't allow it (although it worked okay and was much better than dial-up).

You can search national ISP databases (just Google ISP and your city) BUT...they're not always up-to-date. I heard about mine because we received mailings that it was available but my ISP wasn't in any database anywhere. What I would suggest to you is find the most well-known computer store in your area (preferably privately owned instead of Best Buy, etc.) and ask them if they know of any in your area. They're usually pretty savvy.

However, if there was one in your area, you probably would have received a mailing or a visit; they want to get the word out.

Satellite is available just about everywhere but again, most companies won't allow it.

The purpose of my original post was to rid companies of the outdated notion that cable and DSL were the only reliable, fast ISPs out there. It's 2007, not 2001 and technology has moved past the old cable/DSL monopoly.

If you can get fixed wireless (not the kind at Starbucks, for example, which is not secure and not fixed) I would get it. I simply love it.

Best wishes to you.


Most misunderstood high speed ever!
Debbie, if you're referring to the high-speed broadband received with antenna and directed to router,there should not be any problem working for those companies that require DSL or cable. I have same system and have worked for several DSL only companies. The real problem is that it is not a very common method of receiving broadband and I find many techs have never even heard of it. However, it is not susceptible to the problems common to other wireless systems, it's much more stable. I just tell them I have DSL broadband and have never had a problem with setup or use, and have worked for TT with same system, no problem. Hope this helps!
need IC status and can't get high-speed access..sm
I need to find a company that will hire IC and using dial-up (can't get cable or DSL in my area).  I have over 20 years experience. Any suggestions would be appreciated. Thanks
I have found that high-speed is the norm and if SM
you can use satellite or dialup, they will specifically state so in the ad.
There are a few accounts that do not need high speed. I am on one. It is clinic.
Best bet is to send it in anyway and be up front about it!
I work on one that does not need high speed but have been told sm
that there are very few like that.
They told me that high speed was mandatory. sm
I think that most hospitals require it of the services now. Some programs don't work with dial-up.

Not many companies use dial-up anymore.


Their new program utilizes high speed internet
so you no longer need unlimited LD, just a foot pedal.
The reasons companies require high-speed

internet can vary, even if you can download via FTP.   It seems like a lot of companies use a platform now where you have to be on-line while you work as you are typing live into their system.  Other companies may have only a couple of lines to be able to download so they want you to have high-speed to make it quicker.   If the company has an FTP you aren't accessing a phone line and can download even at a very slow dial-up speed.


I've seen companies advertise and say you need a C-phone and a high-speed connection.   I don't know that just because a company may have an FTP site for you to download that it will eliminate the need for high-speed depending on what their platform is. 


Will companies allow AT&T high-speed internet via satellite? (no msg)
x
Many hotels are offering free high-speed wireless now.

 I've seen some of the major chains also have rooms setup for professional people where they have jacks for whatever equipment.  Starbucks, Barnes and Noble, Panera Bread have free or low cot wireless, truck stops have low cost/free wireless. 


If you are staying in a campground many campgrounds (at least the bigger ones or ones in larger cities) are going wireless, but most at least have some type of central location where you can use dial-up.


If you know where you are going you can check the chain hotels in the area and find out if they have wireless.  There are sites that tell you where hot spots are - if you Google open hot spots you'll probably find it. 


It isn't near as hard as it used to be to get connected, just takes a bit of planning.   If you are on the road for along period and want to work going down the road if you are using a wireless card it will have a light that comes on when you hit a hot spot or you can get a hot spot finder for $20.00 or less.  I have one but it only searches for about 5 minutes and then I have to push the button again.  But this would allow you to pull over in a parking lot and download/send work. 


There are other options available, but aren't cost effective unless you travel frequently.


Enterprise slow even with high-speed conn--have used 4 other systems that were much better..
most supervisors okay, couple aren't, like everywhere. It's an okay company...certainly not great.
Insurance way too high. 12,000 lines per pay period.
All they offer are the few days of PTO. That does not include sick days or personal days and if you take a holiday off you will also have to use PTO to get paid for it, only pay for holidays if you work um.

My friend told me that there is no way she will be able to make the minimum line requirement after being switched to a VA account. She also said that on a whole their accounts are lousy and QA is very inconsistent.


Great incentive plan, but based on speed/lph not total lines produced. Works if you are fast.
x
High line rate versus possible lines per hour....

I'd like your opinions...  I think it's more important to be able to produce a high line count than what your actual cents per line rate is.  $0.10/line means nothing to me if I have to struggle to produce 200 lines per hour because of their format or platform.  I'd rather make $0.07/line if I can count on producing 500 lines per hour. 


 


Just something to think about when you interview with a potential employer who tries to dazzle you with a high line rate.  I always ask about the average line counts and if they have auto-populated headings.  We don't get paid for auto-populated headings (which can make a significant difference in our line counts), yet I'm sure the service bills the hospital for them. 


I'm high level 4, all acute care, high ESL, many years exp. and highest QA grades...
In case you are wondering...All acute care, all specialties. I request new accounts, and yet they all run out of work...not just during usual slow periods...
I'm original poster and a high level 4 as well with high ESL accts, which I've always had...sm
My accts (10+) for the previous 12 years were all in the LA area. I consider ESL at Webmedx easy, even though my WebmedX accts are supposed to be high ESL. ALL of my STMs accounts are low on work--quite low. I've added more accounts. Not helpful if all are low in work. My supervisor at MQ was more helpful than my Webmedx STM.
They are not MT, but general transcription. Pay not very high. at least not as high as MT work.x
x
Vonage.
x
Go with Vonage
I have had them for many many years and I hardly ever have a problem. It is worth the 27.99 a month! You just need DSL or Cable internet service. They have many features and offer free long distance in Canada and the U.S. I use the phone for many many hours each month and they never complain or try to limit my usage.
Use Vonage.....
www.vonage.com  It's voice-over-IP and you pay about $29 a month for unlimited long distance.  I used it with MDI's system for a long time. 
Vonage
Vonage is great BUT after a couple of years they notified me that I had to upgrade to a business line. But after chcking with the other companies in the area I found that they were still a HUGE savings so now I pay about $50 a month for an unlimited business line.
Vonage
I used Vonage for about a year on a C-phone account with MDI-MD until it switched to a web account. It always worked just fine for me. Vonage just seems to work fine for some people nad not for others, so MDI was probably just warning her it wasn't guaranteed to work.
Vonage LD

I have used Vonage for quite sometime now, I had the residential plan for unlimited long distance and last year I got message saying that they were switching my residential account to Business account( about $20 or $25 more) because they looked at my actual use of the line and knew that it was business related so be aware of this. It is still much cheaper though.


Vonage
I have had Vonage for the past 2 years, unlimited long distance, never got a letter about residential or business use.  
I had Vonage.....
and the same thing happened to me. If you are on there for 4 STRAIGHT hours, it will disconnect you. I would just watch the clock and hang up before the 4 hours was up. Good luck! I changed companies because I wasn't willing to pay extra for Vonage.
Go to Vonage
It really is unlimited, its through your internet, and it's also a heck of a lot cheaper than AT&T's  business plan.  I know because I have them, kept my same plan with them but added Vonage long distance with their router. 
Vonage
Have used Vonage for almost 2 years and it really works for me....cheaper phone bill....unlimited long distance, etc...
Vonage
Is anyone else having a problem with their foot pedal.  This just started about an hour ago.
Yes - Vonage (sm)
I have been using Vonage with C-phone too for months and it works great. I got the $50.00 unlimted plan - and unlike AT&T and some others, it is TRULY UNLIMITED. Hope this helps!
vonage
vonage
I have Vonage they are great

Vonage won't work with many (sm)
MT set-ups, like C-phone or Lanier. Onesuite.com worked for me -- also got free fax service with it.
So if not Vonage-What else does everyone use with their C-phone?
I really have no idea what is left!
Oh gosh! Not Vonage! Now this is looking very bad...sm

Vonage was misleading
First let me say I LOVE MY JOB!!!!!! I was one of those who used my LOCAL company, then they found out I was abusing the plan. I switched to Vonage. I was upfront with them that I used the line for DATA. They STILL signed me up for the residential plan ($24.95/month). Then, same thing, about a month into that, I received call from Vonage saying I was abusing the plan and I must be switched to Business Plan (I think it's $49.99/month). I STILL LOVE MY JOB but this disconnection is a ROYAL PAIN. I guess if there is no way around it, I'll just grin and bear it. I have worked for MANY other companies and have NEVER been as satisfied as I am with Keystrokes! So, I guess the inconvenience will STILL be worth it in the long run..........
Vonage is good......but not if you have
With high speed internet, it is clear as anything and very cheap at about $25 a month and the first 3 months are free and the equipment is free. Good luck!
vonage is compatible with 911 - you just have to set it up - nm
x
Vonage residential - staying away from anything
x
Vonage told me they don't allow MTs anymore.
Anyone currently using Vonage to MT will most likely end up getting the boot once they figure it out. It's only a matter of time.




Vonage, but also have regular ULD as a backup

I spent about $45 a month for the 2 combined, both residential plans.  If I use my ULD (through Qwest) I'm careful how much I'm using so I don't red flag their system.  I haven't had any problem with Vonage for the 2 months I've been there and using it heavy.  I talked to a couple of other people who have used Vonage really heavy for 1-2 years and haven't had a problem, so I decided to go with that.  I only picked up the Qwest ULD recently because my Vonage box malfunctioned and I didn't have any long distance for 3 days until I got a new one, so like I said, the Qwest ULD is now a backup.


Be careful with Vonage. My friend uses
I tried using their modem, I no longer had any internet access.  Called Vonage and they said they never had this problem before, but they hadn't worked out all the bugs yet.  All 3 of my computers would not work.  Had to call my DSL tech department and it took all day long to finally get back on line.  Somehow Vonage fouled up our IP address in cyberspace.  So I lost a day's worth of typing because of trying to use Vonage.  This is very recent, only a week ago.
Vonage, but I know it doesn't work well everywhere (nm)
x
Vonage wouldn't work well enough. I'm in MI if that
helps.
If you do decide to go with Vonage, WARNING: (sm)

Make sure the person who is taking your order understands and speaks coherent English.  I called on 2 separate occasions to open an account, and both times the customer service representative repeated my credit card number INCORRECTLY to me.  This made me very uncomfortable as far as their competency.


Additionally, after these occurrences, I called again and asked to speak with a supervisor or manager and was told that he is in a meeting now and that there was no one else of higher authority that I could speak with.  The call ended by the customer service rep asking me to call back later.  What a hoot!  Yea right buddy. NOT!!!!


I have had Vonage for over a year now and love it.sm
Why hassle with phone calls when you can order it all online at Vonage.com?  That's what I did and had no problems.  I sympathize, though.  I hate when I call and get misinformation, put on hold forever, or some other aggravation. 
I had Vonage Friday of last week and
I work for MDI and use Charter. I don't know if my problem was with the cable or with Vonage, but I would be at the end of a job and the Vonage phone would just cut out...sometimes staying connected, just not operational for a little bit (30-60 seconds), or worse, it would just cut off and I lost the job. The job got stuck in never-never land and I could not get it back to finish transcribing it. One job cost me almost 100 lines. So, on Tuesday I got Charter's ULD...the independent sales rep gave it to me for $15/month.
Vonage - 7:00 a.m. central time (sm)
I just tried mine - and it is working fine. Just wanted to let you know...Hope you get yours worked out. I'll check back here in a while to see if I can do anything to help you. (I had the Magic Jack when its pedal SUDDENLY stopped working a few weeks ago and changed to Vonage. I has worked great since...
Starting to panic about using Vonage for LD - need opinions
Thought I was a happy camper waiting for my phone adapter to arrive with my problems for LD solved, ready to give my 2 week notice to MQ - then I found print outs I had from searching for a carrier one other tmie & found one where a bunch of girls using it ended up being knocked off of it too.  I'm really starting to panic.  I have SBC and know all the problems people have had with it - so that's out.  If you're using Vonage - how long have been using it ?  Any problems ?  I tried e-mailing them and got a stupid "canned text" message back.  I really think I'm having a nervous breakdown here and need some suggestions and/or opinions on this.