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Webmedx hands down. Worked for the MQ for 10 years...sm

Posted By: No doubt on 2008-08-28
In Reply to: MedQuist/Webmedx - looker

Everyone requires 98% on QA. I've been at Webmedx for about a year now and had worked for FutureNet inthe interim. I loved the people at FN. No one loves the people at MQ--new owners. Webmedx is better overall. Although no place is great anymore. Picky? Strange question.


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I have worked at Webmedx for 5 years now. The platform sm
issues are continually being worked on. I think the platform is slow when work gets low. Very flexible place to work. You get 12 hours to do your 7 or 8 hour day (35 hr/week is full time with benefits). I like the ShortHand and the platform, very user friendly, very, very simple to learn. The accounts I do are high ESL but that's fine by me. I have an ear for them, so not too much of a problem. My boss is wonderful, the QA folks are very helpful, and tech services can't be better, in my opinion. Hope this helps.
My company lost the account I had worked on for 5 years. Webmedx got the
account so I followed it.   I have interviewed with about a dozen companies the last year and out of all of them the only ones I considered were Keystrokes and Webmedx. 
I have 30 years in and don't make $25K. Hands sm
have taken a beating over the years. The best I ever did was when I was an IC and worked a minimum of 10 hours a day, 6 days a week, 4 hours on Sunday. No social life. No life but MT, really. That was when Clinton was President, all MT work was kept in the USA (tough keeping up with the demand then!), and MT pay was tops.

Nowadays, an MT cannot count on a regular income. So many pitfalls--company buyouts, sellouts, offshoring, lousy technical quality, docs dictating on cellphones, etc.


I am not putting my paycheck into someone else's hands. I worked for a company that had non-Ameri
QA staff doing your QA audits and you were docked accordingly. No thanks. I quit that job when I realized that I was putting my check in their hands. As you noted, there is always a debate and inconsistency even among QA so why take a chance.
I worked for a temp agency for 3 years..LOVED it. Just worked. No counts, no hassels, GREAT pay..
No benefits at the time.  I even learned pathology while temping (8 months on that assigment).  I loved the variety, the ability to say I'm not available such and such time.  I'd do it again in a heartbeat if I didn't need benefits.
I worked on site for many years. I've been doing this for 10 years... sm
I've worked on site, at home, for small MTSOs, for nationals, for hospitals. I've been paid per line, per minute, and per hour. I've been an MT and a QA. I have ALWAYS worked weekends and ALWAYS worked nights for the shift differential because MTs can't survive on 6 or 7 cents a line. At least I can't and I type 105 wpm.

I've BEEN dedicated from day 1, sister, so you are barking up the wrong tree.
3 years with Webmedx
x
Me, too. 3+ years with Webmedx. nm
nm
I have been at Webmedx for nearly 6 years, sm
I have NEVER run out of work, yes the 12-hour window is allowed, 35 hours is full time, benefits are affordable, have only gone up once since I have been here, great platform, great bosses, pay on time every time, very flexible scheduling. You will have to work either a Saturday or Sunday.
I worked for Webmedx
I enjoyed working for them part-time in addition working full-time for the Q. I learned their platform fairly quickly. I think they have a lot of ESL docs, at least the majority of mine were. After working for the Q for 9 years, on the same account for about 5 of those, it was a very pleasant challenge actually. I quit after 3 months, it just got too much working 61 hours a week at my age. They had a QA program, sounds similar to what the Q is using now, though I'm still transcribing in MTS, so I know absolutely nothing about Doc Q Scribe or whatever everyone else is using.

I would work there again.
Anyone here worked for both MQ and WebmedX?
How do the 2 companies compare?  I am increasingly unhappy with MQ, looking for something better, just wondering if there are any ex-MQ people who have gone to this company and if they are any better.  I am happy with MQ pay and benefits but disgusted with the lack of flexibility (at least in my region) since the new *cough*reward plan*cough* and looking for something with more flexible hours and hopefully benefits close to what I already have.  Have heard mention of a 12-hour window for Webmedx and something like that would be great.  I am willing to work a schedule, but would like to work with people who actually care that I have a life beyond work and that sometimes things come up that you can't plan for 6 weeks in advance.  What kind of production incentives do they offer?  I am a high producer, over 15 years experience, near perfect quality, would love to find something that rewarded that.  Any advice? Thanks! 
I have worked for KS and Webmedx.

KS starts at 8 cpl for 60 or 90 days, can't remember, then can get raise up to 9.5 cpl after that based on performance.  Many different platforms, lots of C-phone accounts (so may need unlimited long distance), LOTS of work, good benefits, but I opted out of insurance and not sure what rates are.  I rarely get QA feedback even when I ask for it, so that area needs improvement.


Webmedx has a platform that depending on how your ISP routes their servers can make it very hard to get your lines in.  The system also has lots of kinks, freezes up, you lose reports, etc.  Some days things go smoothly, other days it seems like every 2 reports you have a problem.  They are constantly working on issues, but despite their promises of improvements I never saw any when I was there.  You have to clock in and out, which unless you can keep your butt glued to the chair for long stretches is a PITA.  Pay is a can be a little bit better than KS and they have incentive tiers, but due to the issues above it is all you can do to make minimum 150 lph some days, so you can't count on the incentives.  Also, they have severe work flow issues.  Some accounts have OT almost all the time, other accounts have so little work that you can work 12+ hours a day and only get in a couple of hours of work.  The PTO isn't great, insurance fair.  Again, I didn't get insurance but seems like family premium was between $350-400/mo for medical only.  Deductible about $2000 if I remember correctly.  Webmedex provides computer.  They recently bought out TransHealth and I saw an ad thi week that you can use your own computer with TransHealth.  I guess they are going to operate separately for now it seems.  I rarely got QA feedback even when I had blanks, reports seeming to be sent in without corrections.


I don't know much about Axotol, though know someone who left Webmedex due to lack of work and went to them and is very happy there and has lots of work also.


Based on my experience I WOULD NOT recommend Webmedex.  I've only been at KS a few weeks.  Things aren't going as smoothly as I would like, but there is a ton of work. 


 


And Webmedx has only done transcription for 4 years.
x
Webmedx requires only 2 years.
x
Webmedx has been doing it for the 3 years I've been there, too.
Wonder if it's that way everywhere now? I don't see how you can have a 2nd job when, to work full-time at 1, you have to be available for about 16 hours so that you can get 8 in.
Worked for both Webmedx and Transtech sm
Webmedx really has a nice benefits package and shift differential working third shift 2.00 an hour from 12 a to 6 a and 1.00 an hourfrom 6p to 12 a. the platform really is slow though, some have problems and some don't, depends on CPU processing speed and internet connection. I had 5 megabyte speed so did not notice much issues except when they were low on work. But in order to qualify for bonus you have to average 150 LPH for the payperiod.

Transtech has good bonuses, has different options for benefits, and pay up to 40.00 for you ISP depending on what you pay per month, has a QA bonus for reports less than 10% sent to QA, shift differential--- these are 0.0025 to 0.005 per line depending 2nd or 3rd shift. I think the platform is much faster. You are working with Word interface ExText. You can see 3 jobs at a time, Webmedx you can't.

Webmedx has a timeclock and Transtech has a timesheet but are more for lines per day and pay period then actual lines per hour. Transtech expects you to work your full shift though regardless if you reach your lines in half the time.

Hope that helps. I liked Webmedx benefits package, but I liked working with less pressure for lines produced per hour. I feel my reports have better quality that way.
How long have you worked for Webmedx?


Left MQ after 10 years for Webmedx, a better place. nm
x
Having worked for Spheris before, I'd vote for Webmedx.
I tried to get on with them, but I was working three part-time IC jobs at the time so I couldn't get their test files completed on time.  I got maybe two hours of sleep three nights in a row because I had so much work dumped on me.  Blown chance!  I wish I'd blown off the IC jobs and finished the test instead.  The test reports were easy enough for me to do.  I asked for an extension on the test due date, but never heard back from them.  I understand their need for TAT, but they have to realize that it's tough to squeeze testing into an already overloaded schedule.  I'd much rather work one steady job than three IC contracts.
I left EDiX/Spheris after 8 years there to come to Webmedx. SM
I moved over here in 2003 because I knew the recruiter and she told me it was a great place to work. She was right. The benefits are fair, the work plentiful, the bosses fantastic, and the QA staff wonderful. Good luck!
With MQ for about 10 years after they ate YOG. With Webmedx now. What K posted rings true for me.
I'm not wild about my STM, but that person is a definite step up from the Q. E-mail me if you'd like. Work is plentiful on the acute care, Enterprise side. OT is available frequently. No place is perfect, but they have decent incentives, although the PTO is a little bleak. Best of luck.
Webmedx didn't about 1-1/2 years ago. Good luck. nm
x
I have worked for MDI for 2 years and I
have never gotten a raise. Production incentives????? Never. If you are looking for all the perks, you'd better look somewhere else.
Worked at OSi for over 2 years and they have never
  
I worked for them about 3 years ago
The people were real sweet, but I couldn't pay my bills.  They have a funny pay scale and it changes after 3 months.  Wish you luck.
I have worked there for 2+ years sm
and am happy with the company.  They supply your computer for free, they help with education, everyone is helpful.  There was a slow time for a few months, but it has picked up now.  MT work always has slow times from time to time.  They have hospital accounts that one can work on if one runs out of work, which they pay more for MTs that can work acute care accounts as well as CMTs.
I have worked for them for 2 years and like it.
They have multiple platforms to work on. They have some difficult accounts, but no more than any other company I have worked for. There is always work available as you have secondary accounts and they provide a list of accounts that need extra help daily. Benefits are good, pay is NEVER late, direct deposit.


I worked for them about 2 years ago as IC sm
and they were really nice people to work for. Paid on time and very flexible, too.
I worked for them a few years ago.

I got my feet wet working for them, and I gained some valuable experience.  However, I found that they constantly sent updated notes/templates on how their docs wanted files formatted.  This got to be very time consuming after a while as this seemed to be a weekly occurence.  Of course, that was a few year ago, so they might have come up with a better system.  I also found their pay to be on the low end, and their raises, which you had to put in for, weren't all that great.


 


I worked for them 3-4 years ago and they were
very, very nice. At the time, it was strictly IC status. Don't know what they pay now but I got 7 cents a line. They had radiology, acute care, ER, clinic notes and cardiology. Pay was always on time. Platform was nice, all done over the internet, use your own PC. Never had problems and tech support was great. I would have stayed but needed fulltime with benefits.
I worked there two years ago
And at that time they still gave you all the equipment and paid for down time if you documented it correctly.

I had an okay experience at Transolutions. The people were really nice. What they said in the other threads about receiving huge thick binders on each account is true though, and I did run out of work a few times but they paid me for it.
I worked for her years ago
and in my many years before and many years since, I have never had a worse experience. Pay was by the gross line and I got my money, but I have never known anyone to be as nasty and mean as this person was to me. This is just my experience, but IMO, you would be wise to avoid any dealings with this company.
Probably should have said, I worked for them about 4 years ago, so they may pay a little better now.
x
I think that's sad. I worked there about 2 years ago and liked it. nm
nm
I have worked there for over 3 years and I'm...
Great people to work for.  Pay is very dependable.  Work is very consistent.  Most of the time there is more work than you can handle.  My paycheck is very consistently in the same price range unless I take days off.  Great QA people.  They work with your schedule.  I honestly do not have any complaints about them.  I really like working for them.
I have worked as IC for 10 years
and never got - even with had my own hospital accounts - thing is - so many people have access to the report - who can prove what?  I also hear terribly expensive unless you get through AAMT
It has been about 5 years since I worked there so
things may be different, but account was 85 to 90% Indian dictators and I had to re-record.  Poor dictators and poor quality dictation is a horrible combination.  I can't remember what the pay rate was, but it wasn't near enough.   They would also call me up to 6 times a day, sometimes just to chat, other times they were just so disorganized it took that many calls to get all the info.   I don't remember the name of the platform, but it was not user friendly at all.  I worked there less than a month I think. 
I worked for them years ago and it took several..sm
phone calls to get my first paycheck.  Needless to say, I immediately quit.  I don't know if they are different now or not but I would be cautious.
I worked for them but it was probably 5 years ago.

At that time I had to re-record work.   The account was about 95% ESL dictators from India (this is what I was told by the company).  So rerecording and Indian dictators make for not very good dictation.  Their platform was extremely time-consuming and not at all user friendly.  I can't remember the pay, but it wasn't enough.   The office would also call me up to 6 times a day because they were so disorganized they couldn't think to ask me everything in one call.  They sometimes called just to chat.  I had only worked a short time and had no relationship with these people, yet they called to chat.  The woman I dealt with sounded very blonde. 


Things may have changed since then.   They advertise for new positions a few times a year and I don't know if that means they retain most of their MTs or possibly have lost accounts, or their hiring for new accounts. 


 


I worked for them 4 years ago
and not sure if I was just very inexperienced at that time or what but I felt the work was tough - never had the same doc twice and heavy ESLs... don't remember the system being cumbersum (sp) or the C-phone stuff - and I always had skads of telephone lines so not sure about that either
I have worked for them for 5 years....
I never experienced a problem with being paid on time.  Direct deposit, is always there on the day expected, sometimes the day before.  Benefits are nice, plenty of work.  I enjoy the atmosphere.  Management accessible to the top.  A very comfortable place to work...not the usual *corporate* atmosphere.  I had plenty enough of that before coming to Breitner.  Like I said, very comfortable place to work.  I don't dread turning on the computer in the morning, and that means a LOT nowadays. 
I also worked there for several years. sm
It was an excellent place to work, but you do have to learn the account. QA is very good, they will not accept sloppiness. I felt it was one of the best companies I have worked for; I learned enough to do editing for another company, which is why I left. It was a very good experience.
When I worked there about 3 years ago, they were in .
nm
I worked for them for a few years...sm
You are welcome to e-mail if you have any questions.
I worked for them several years ago as IC sm
don't think they offer employee status, they paid on time, checks never bounced and always had work and were very nice people to work for. Tech support was very good, they had internet-based platform. Back then they paid 7 cents per line and had both fulltime and parttime status, don't know about their pay now. I would go back if I could.
Worked there for over 2 years...
They've had a lot of turnover recently, both of in-house employees and at-home transcriptionists. Basically the only reason I stayed as long as I did was because the scheduling department was flexible, and their PTO was decent. However, with the new payscale, I was making considerably less money and felt that was very unfair. As far as their DOS system, the system is very simple and generally speaking trouble free. However, loading demographics and downloading work was very time consuming (and unpaid). QA policy stunk too. They were very inconsistent in checking your work, and I feel that as long as someone is working hard and doing a good job, they should NOT be docked for errors. They call it a QA bonus...I call it a way to lead people on and pay them less than what they're worth! I left Transolutions a couple of months ago and have never looked back. I love where I'm at now and feel that I'm being treated fairly again. I'm sure it's a good fit for some people, and everyone has to find their place. For me, it was becoming more hassle than it was worth and was time to move on.
I have worked for DSG for 4 years...
and the only time I have had a problem with low work volume is during the holidays when people/docs are on vacation. From reading this board, this is a problem with a lot of companies, not just DSG. DSG has been my income for 4 years with no backup job and I have been fine.
I worked for MQ for 12 years and always had a
second job as an IC. They did not interfere with each other and no one ever asked. Of course, I did not use MQ computer, but my own. As far as I am concerned it is no one's business but your own.
How many years have you worked for them?
x
Worked there for 2 years...
but left about 6 months ago. They were nice to work for, but I left because they were going through a LOT of changes. A fair number of management people left after the president left last summer in the middle of a major software change-over. At that time they were also restructuring their pay scale, and with the change I was going to take about a 20% decrease so said adios. However, there are a few people on this board that speak very fondly of Transolutions, and I really had no complaints until I found out they had no problem giving me a cut in pay after 2 years.

As far as scheduling, you do have to set a schedule and pretty much stick with it, but they are very easy to work with if you need to switch things around here and there. 32 hours is considered full-time with benefits. Benefits were decent.

Platform was DOS and APEX. I never really worked on APEX but didn't hear a lot of good things about it...but hopefully they've refined it over the last few months. I didn't mind DOS; it was very simple and straightforward, but not a lot of bells and whistles.

Good luck. Hopefully others with more recent experience will be able to give you more info.
I have worked for them for years sm
I like the old software better and InScribe sucks, but I never have had any problem making lines or getting help when I needed it.

What I can tell you is that there are some good team managers and some really terrible ones there. Of the ones they have now half of them were never MTs and aren't very good. They tend to over hire right now ramping up for some new things and that is a strain on all of us.

Now if you get one of the good team managers and you get an account with enough work you'd be happy and there are no guarantees.